written by Louby-Lou2 on 19/03/2024
Went into the Blackpool store to ask if they had a bra fitting service today. I was told yes, but you had to make an appointment they were able to fit me in due to a cancellation. The lovely helpful lady took my measurements and recommended a few bra's to try on. She knew her job, and the one she recommended, wow, made such a difference to my mature puppy dog ears bust. I now look taller and thinner! Thank you so much from a very happy customer ???? ????
written by Shoptilyoudrop on 22/02/2024
I booked a post-surgery bra fitting appointment today at the Solihull Sears Store and was assisted by a lady. I have been wearing a compression garment for 4 months and had no idea what size I am post-surgery. She is clearly a very experienced member of staff and helped me choose day wear and sportswear bras. She made numerous trips backwards and forwards to the lingerie section, was knowledgeable, patient and helpful. She assisted in ordering additional bras online, for delivery into store, which were out of stock in-store and then escorted me to the till at the end of the fitting. She deserves high praise indeed. I would, personally, recommend moving the lingerie section from the back of the store adjacent to the fitting rooms (with the bras section nearest to the fitting room). The fitting appointments are only 30 minutes and staff waste ALOT of time walking to the back of the store and back again. I was still being fitted when her next appointment turned up. Luckily another member of staff was free but this may not always be the case.
written by 9Brooks on 15/01/2024
I had an appointment with Nuzhat today at the Hempstead Valley shop. What a lovely lady. Her expert eye worked out my true size in seconds. She helped me choose the bras and was always careful to take me to the cheaper ones and was not insistent on upselling which was a unique experience based on previous experiences at other shops.
written by Chanelsheppard030303 on 11/01/2024
I’ve been wearing the wrong bra for years, it was so u comfortable! I got told by a family member to go to M&S, when I went there for my fitting, she was a massive help, she recommended a few different bra types and each one was amazing on me, felt so much much comfortable and no seeping. She was honestly a godsend. Thank you xx
written by Taylor2024 on 08/01/2024
Booked a maternity fitting at Stratford store- Im 28 and never actually had a fitting before so no surprise I was wearing the complete wrong bra for my size and current shape. Rashmi was lovely , we had a laugh and I felt very comfortable, she explained what to look for in a bra and found the perfect fit! Would definitely recommend!
written by AngelaMS on 06/01/2024
Went to M&S in Milton Keynes today for a bra fitting, she was a really lovely lady, we were chatting while she showed me bras, totally put me at ease, it can be embarrassing standing there in a bra. The bras were colours I wouldn't have chosen but they fit and looked great too. So brought those 2.
written by PeytonLancaster366 on 20/11/2023
Put my 16year old at total ease. Wasn’t intrusive. Fully explained what she would and would not be doing. Fitted the bra beautifully and gave helpful tips about how to do it herself too. Let us try on every single bra in her size without batting an eyelash.
written by Stephaniebouch on 03/10/2023
Canterbury store was really kind and helpful in encouraging me to try alternatives. She took her time over my fitting and I came away with 3 bras in new styles I hadn't considered before.
written by Lucan189 on 14/09/2023
We took our 95 yr old mum for a bra fitting after losing alot of weight. The Halifax store was an absolute treasure with the patience of a saint. The fitting went on for over an hour and she put mum at ease straight away. She is a credit to you. Thanks you rock!!
written by dgConnolly361 on 28/08/2023
Nothing was too much trouble for Cat Very professional discreet advise excellent
written by JustJoy1 on 23/08/2023
I visited the Brent Cross branch yesterday 22/08/23 and a wonderful lady was ever so helpful and nice. She’s literally an angel. Normally one would need to book a fittings appointment in advance but as I was already in Brent Cross, I decided to try to get some help in finding a good fitted bra and the wonderful lady found me the perfect bra within 5 minutes! Thank you ever so much. I’m giving you 10 stars. You are very valuable to Marks and Spencer and I hope they show you their appreciation. ????
written by JulissaDevine404 on 27/07/2023
Excellent service from Micky at MK store. Helped me to find just the right bra to suit my needs. Very attentive and kind. Understood exactly what I was looking for with axing body. Would highly recommend this service. Excellent choice of bras available (many different styles and colours
written by iaMunro221 on 19/04/2023
Representative at the braehead store was fabulous, personal, engaging and so helpful. If it wasn't for her I'd have walked out absolutely embarrassed by the actions of her colleague. I have given a 5 for her alone as she really saved the day, she put me at ease after being ridiculed by her colleague for being disabled. When I entered the fitting rooms I was not booked for a fitting but having no feeling in my right leg I asked if I could use 1 of the fitting rooms with a chair and was quickly given 1. However I popped my head out to ask for a different size and was screamed at by the colleague with the grey and blue hair...why us SHE in that changing room she's not booked! Her colleagues tried to explain quietly that I was partially paralysed but she still wanted me to answer. I had to shout from the door of my changing room I was in fact disabled and with that she drew me a dirty look and turned her back on me. Myself and her colleagues were so embarrassed and tried so hard to fix the damage she done. She needs a meddle but her colleague definitely needs retrained on non visible disabilities as she's letting the braehead store down big time!!
written by Yellowflowers22 on 04/04/2023
Had an appointment 1st April at Gallowtree Gate Leicester for a bra fitting. I was a little anxious but the assistant put me at ease right from the start. She was very professional and knowledgeable and had a caring approach. She understood my needs and suggested several different styles to try. I purchased 4 items. Many thanks to the lovely assistant as it was a pleasant experience!
written by Ferrons on 26/03/2023
Went to Marks and Spencer in Perry Barr Birmingham for a bra fitting for my two daughters. I have been struggling to find a good fitting bra fir them fir a while as they have tiny waists but large busts. Representatives were absolutely fantastic, they went above and beyond to ensure professionalism, comfort and value for money, which made my children feel so comfortable. I left the store with two great fitting bras and two happy daughters. Thank you both you deserve medals ???? and I hope they do mention your names because you deserve recognition for your hard work and great customer service x
written by TeryB on 23/03/2023
Just had a bra fitting and the staff member that done it was fab (shame we cant mention names as she was so lovely) She was knowledgeable, friendly and put me at ease straight away. Chose 2 bras and 2 cami tops...all really nice...im a very happy chappy :)
written by Lyons32 on 21/03/2023
Given an appointment short notice. The sales assistant was very knowledgeable, patient helpful and put me at ease. Would recommend.
written by Martha1941 on 18/03/2023
I had my first ever bra fitting on Friday,I am now 75. After an operation I really needed a comfy bra.Initially I had some concerns however Hashita was so helpful,informative,and afforded me privacy at all times,many thanks.
written by ZJHome on 15/03/2023
Agent was very helpful , and I didn't feel rushed at all. Took time to look at different bra styles for best fit. Not easy as I've had a mastectomy and bra fitting can prove quite difficult at times. So many thanks for myself and my pregnant daughter who was also in need of a fitting.
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As rated by our community of reviewers
Jillywalker's Response to Jillywalker's Review
Written on: 07/07/2023
Amazing service at the fraddon branch
Went away with two great items
She was professional and kind