123-Reg - www.123-reg.co.uk Reviews

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★★★★☆
4.2 / 5
84% of users recommend this
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  • Value For Money

Summary

Note from Review Centre: In September 2010, 123-Reg was bought out by Montagu Private Equity.
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123-Reg - www.123-reg.co.uk

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“Amazingly helpful live-chat support”

Written on: 15/12/2014 by GordonReyes359 (1 review written)

At 15:40 today I contacted live chat as I needed to increase the size of my maximum file upload. Within a minute there was a response, and he dealt with all the complicated techy stuff. Can't praise him enough for being friendly and helpful… Read Full Review

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“Very Patient & Very Helpful Customer Service”

Written on: 10/12/2014

If you are a beginner of web hosting or self server management, 123-Reg has the great support that you can find. ( of course you've got to improve your skill as soon as possible :-)… Read Full Review

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“Good Chat service”

Written on: 08/12/2014 by Leonardoj433 (1 review written)

No one was available to help me when called the Tech Support line, so the only option I had was the online chat. Luckily they were very good!… Read Full Review

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“Amazing help with setting up vps”

Written on: 28/11/2014 by Keenani119 (1 review written)

I had to set up my vps and transfer my website across, i wouldnt of been able to do this without the help from your staff, they helped me through every stage and also helped setting up the dns settings. Once again i would like to say thank you to everyone who helped with this i wouldnt of been able to do it without you… Read Full Review

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“Very helpful support person”

Written on: 26/11/2014 by MarquesGriffith452 (1 review written)

Nothing too much trouble and very understanding. Alexandru had my problem resolved within minutes… Read Full Review

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“Very Helpful”

Written on: 22/11/2014 by kirstyoneill (1 review written)

Quick and very easy process. Only took 5 mins and I owned the domain, great value for money. Great help on live chat with re direction quierie . all done very quickly and efficiently up and running in 2 mins!! Would deco reccommend to anyone… Read Full Review

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“Professional, concise,succinct.”

Written on: 22/11/2014 by 438Simmons (1 review written)

Great service. Problem dressed immediately over live chat. Highly recommend this company… Read Full Review

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“Domain Name & Hosting Problems”

Written on: 20/11/2014 by re-chord (1 review written)

I have used 123reg for many years now without issue, and finally decided to use them for hosting as well as domain name procurement, after doing this i immediately found myself with a problem that i could not resolve, i used the online chat option for support and spoke with Alexandru who instantly not only saw the problem but also fixed it, all of which took less than five minutes, i will of course be using more features in the future, needless to say im very impressed with the service… Read Full Review

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“extremely helpful ”

Written on: 16/11/2014 by 60Robb (1 review written)

I needed help and thats exactly what i got :) fantastic customer support, couldnt wish for anything better… Read Full Review

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“Great Support”

Written on: 16/11/2014 by Penelope321 (1 review written)

Fast and detailed response and solved my issue straight away. Brilliant… Read Full Review

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“Domain name set up”

Written on: 11/11/2014 by soulconnexion (1 review written)

Having recently switched my domains to 123-reg they were quickly able to help me set everything up and it all worked in super quick time.Domain names were pointing correctly withing a few minutes. I just added a sub domain and was struggling to point it towards the correct folder so again i opened a support ticket and they quickly sorted it for me. I will glady recommend them to friends and colleagues having had poor results from my previous webhosts support department… Read Full Review

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“Domain Name”

Written on: 04/11/2014 by McCaffrey402 (1 review written)

I have three domain names with 123-reg and I wouldn't go anywhere else. Never had an issue and the online chat service is great if I need a helping hand. Not used them before for web hosting, but would definitely recommend them for domain registration… Read Full Review

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“EMail Help”

Written on: 02/11/2014 by AdrienCarter (1 review written)

My chat was done with an adviser and the service I received was excellent, would use again for sure Many Thanks… Read Full Review

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“Best web-host ever”

Written on: 31/10/2014 by Trace1985 (1 review written)

I have used pretty much all the big web hosts operating within the UK, and I have to say that the service form 123-Reg has been superb. I will be using them exclusively from now on… Read Full Review

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“Hosting question ”

Written on: 30/10/2014 by CarloDavenport226 (1 review written)

The operator was very polite, knew what do to and helped me quickly to fix my problem. … Read Full Review

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“Friendly, helpful staff”

Written on: 20/10/2014 by Shayleep237 (1 review written)

Staff are helpful and friendly, and have resolved my query to great satisfaction… Read Full Review

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“Great Support”

Written on: 16/10/2014 by EssentialA (1 review written)

Had a problem with my email password, contacted support with live chat, very friendly and helpful. Resolved in 5 minutes. Excellent… Read Full Review

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“Idiot proof!”

Written on: 09/10/2014 by Joshua356 (1 review written)

Let me say straight off I don't have a clue about web stuff, even email & that. If it works it's great but when it doesn't I flap. The girl I spoke to was brilliant... very patient even of my most ludicrous questions & sorted everything out for me - poor girl must've been on with me for an hour. … Read Full Review

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“Fantastic Customer Service”

Written on: 07/10/2014 by amyc27 (1 review written)

Not only does this website provide domain names and useful features associated with that end, the customer service provided is exemplary. With the online support centre, queries are dealt with very quickly and in a friendly, professional manner. I had made a mistake with billing which was my fault and the Company offered me a full refund within 30 minutes of me contacting them. I will certainly use again for any website related matters and would recommend them on the basis of the service and… Read Full Review

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“Extremely helpful!”

Written on: 05/10/2014

I was a little wary at having to contact a member of staff for help, but I am so pleased I did. The agent responded very quickly and within half an hour my query had been resolved better than I could have imagined. The agent put me at my ease and was very friendly. I will not hesitate to use this service again should I ever need to. Thanks 123!… Read Full Review

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123-reg.co.uk