written by SeanJohnston on 27/07/2016
I was having a real problem with updating files on the website and my usual contact could not sort. Went on to the 123 online chat and had a really helpful agent who was able to identify a problem with the permissions. Soon had it sorted. Great service.
written by William289 on 20/05/2016
Very pleased with the overall service. Quick to respond to any issues as well as having lots of helpful easy to follow guides on all matter of related topics.
written by Pattersontu352 on 10/04/2016
He was helpful and assisted me on recovering the access to my control panel. perfect 10 !
written by LandynBenson208 on 01/04/2016
Really helpful support, he is a credit to the team :)
written by Adity on 13/01/2016
I am really amazed & pleased with the support of 123-Reg. They give support instantly without any annoying behavior. Best support experience ever. Thanks a lot Cezar :)
written by AliyahO'Leary on 06/01/2016
I have had my issues with 123-reg but when it comes to support for their hosting packages I have no complaints at all
written by buzzard724 on 15/12/2015
completely patient, knowledgeable and excellent help - very quickly provided...
written by Serena53 on 03/12/2015
123-reg support team are excellent. Always very quick to respond to live chat and are willing to assist with issues that are not directly linked to the service they provide.
written by fwPadilla254 on 02/12/2015
Very helpful and informative, couldn't have asked for more.
written by txTierney461 on 28/11/2015
I had Created a Wordpress site that wetn wrong and I didnt know how to start over. The advisor uninstalled and helped me to re-install wordpress again so that i could restart my website. They were very polite and helpful and speedy and responding.
written by qasimj on 13/10/2015
Was helped by the customer service representative with amendment in website coding, database tweaking and server settings changed to optimize my website in the best way i could imagine. I was also compensated for the time i lost because of continuous revision in code before the website went live. Great support team. Keep it up.
written by VirginiaF on 13/10/2015
I had an issue I couldn't resolve regarding my website IP addresses. I contacted 123reg hosting support via web chat and the service desk engineer resolved my issue within seconds with no problem at all. Also very polite and helpful. This is the kind of service you want. Can't recommend them enough. Very happy customer.
written by ryanphillipsesq on 12/10/2015
I have had a few issues in the past with hosting and more specifically my domain mapping. I like most small business' have to do it all myself. There seemed to be an issue with my hosting package so I got onto 123 reg via the chat feature the chap i dealt with (Cezar) was very helpful and explained everything so I could understand. He couldn't fix everything as there seems to be some errors somewhere but he did everything he could and more . He has escalated the issue to the support team for their help. His customer service was fantastic and answered me straight away have all my question.
written by Penelopeq442 on 09/10/2015
The agent at the time was exceptional and very efficient at getting to the problem. Many thanks
written by davidsandford on 08/09/2015
The support team fixed my install without any problem.
written by 485Anderson on 31/08/2015
Very patient staff for help with a complete novice. Fast and efficient at helping with basic problems such as domain forwarding. The assistant was happy to wait until I had made all the changes I needed to to make sure that I had done everything correctly so that my website would be live. I would recommend this service to others. It is also very useful that you can print or email your chat so that you can save your notes for when you come to do a similar thing in the future.
written by 370Weber on 20/08/2015
I have spoken to 123-reg a few times since i have purchased my domain from then and they have been nothing but brilliant every step of the way. Customer services have always been outstanding and always willing to go the extra mile to help you out! I would recomened 123-reg to any one starting up and need the right guidance
written by Karlaa1967 on 14/08/2015
had issue with moving site and the customer service guy helped out for a good couple of hours sorting it out. Highly recommend.
written by josure on 06/08/2015
The guys and the girls at 123-reg are brilliant. When it comes to live chat they do their best. They don't want you to do anything that might cause your device a problem. And they stay with you until you are all sorted and ready to keep smiling. I crashed my site due to theme problems but even though I was a bit frustrated, the guys and the girls made it all look simple. In fact, they have taught me so much in a single day. This British company is making us proud.
written by 240Cooley on 05/08/2015
Being a bit of a novice at website building I found the support team great when it came to installing wordpress on my hosting package. It took ME a bit of time, but they got me there in the end. Great service!
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