123-Reg - www.123-reg.co.uk Reviews

★★★★☆
4.2 / 5
1409
84% of users recommend this
  • Value For Money

Summary

Note from Review Centre: In July 2013, 123-reg was bought out by a Private Equity Firm, Cinven.
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123-Reg - www.123-reg.co.uk
123-Reg - www.123-reg.co.uk

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“Brilliant chat agent, dealt with my query incredibly...”

Written on: 23/07/2015

Brilliant chat agent, dealt with my query incredibly quick and was very polite. Thank you!… Read Full Review

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Domainreals's Comment

Written on: 31/07/2015

Just as great as the other review I read.

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“Great Service, very helpful”

Written on: 30/06/2015 by ovCormier404 (1 review written)

I had a problem entirely of my own making by making a late night purchase of "the wrong" products. I contacted the support team by phone initially, who told me they would raise the necessary ticket to get me switched to the right product and to refund the difference to me. Not only did they provide this service, but they also found a way to consolidate some of the services I have to save me even more. Although that was not the purpose of my original query, it is really good to know that the… Read Full Review

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“Fantastic support”

Written on: 15/06/2015 by MarketingWizzy (1 review written)

Reached out to them twice - first time I spoke to one guy, second time it was another. Both these guys were so helpful, it's incredible! I have no words to explain just how impressed I am! I can strongly recommend the hosting to anyone - it offers very good prices and obviously amazing support! Well done!… Read Full Review

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“Live Chat - Brilliant”

Written on: 26/05/2015 by Salisburykm485 (1 review written)

After scratching my head for a long time trying to figure out why my homepage wasn't loading correctly, I decided to give Live Chat a try. Within minutes i was connected to Alexandru who was incredibly helpful and resolved the problem for me quickly. Alexandru, i can't thank you enough. My only wish is that i'd have asked for help sooner!… Read Full Review

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“You cannot go wrong with 123-REG Support Team on ur site”

Written on: 26/05/2015

The service itself is easy to use, you need just read carefully all options and choose what’s interesting for you. If you will be confused or make some kind of mistakes you can count on service guys – they will take care of you. I highly recommend for beginners as well as for experienced users. … Read Full Review

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“Awesome support!”

Written on: 23/05/2015 by eqCooley220 (1 review written)

Big shout out to Cezar from support who helped me fix my problem in next to no time!… Read Full Review

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“Always been very good, support amazing”

Written on: 22/05/2015 by BBQs2U (1 review written)

Always been very good over the years, support people there are amazing. Thanks guys… Read Full Review

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“Trouble uploading files to 2 websites”

Written on: 21/05/2015

I used 123-reg online chat service and found it to be brilliant - The assistant went through all the settings I needed and waited each time until I had uploaded the sites to test the connection - Excellent service - Recommended to everyone - I have no attachment to 123-Reg, I am just a happy customer !!!… Read Full Review

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“Absoloutly excellent service and help”

Written on: 20/05/2015 by Kenny273 (1 review written)

I recommend 123 reg as they are not only friendly helpful and spot on with there customer support but they are an excellent service to customers i have had some major problems with a lot of hosts in the past but 123 reg are completely different i would recommend 123 reg to anyone because of the following 1) 123 reg are very good and supportive 10/10 2) very patient and listen to there customers 10/10 3) very quick response times 10/10 4) outstanding communications with there customers… Read Full Review

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“Excellent service and support”

Written on: 14/05/2015 by O'Neillui401 (1 review written)

Easy to get up and running, simple to upgrade packages, prices are very reasonable and on the one occasion I had trouble getting something done, the live chat service was answered almost immediately and helped me to solve the issue very quickly. They couldn't do enough to help. I now have the professional hosting package as it's so affordable and because I know I'll get great service and support from them… Read Full Review

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“Exelent customer service”

Written on: 08/05/2015 by MarkC123 (1 review written)

Hi i would reccomend 123reg to any buisness as they are very helpfull. thank you for your support Alexandru… Read Full Review

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“Soldi Service!”

Written on: 23/04/2015

I had an issue with our VPS so I contacted Alexandru via Live Chat. We urgently needed to increase disk space and get a file uploaded ASAP. Alexandru escalated the issue promptly but also manually scanned for large files, and then deleted one after my prompt, so we could get the file we needed back on the server. Thanks again Alexandru!… Read Full Review

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“Great service”

Written on: 22/04/2015 by dvPorter37 (1 review written)

Extremely happy that I got immediate help through an online chat that got my server up and running again in less than 30 minutes. With service like this they could rival Rackspace at half the cost… Read Full Review

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“Great service and very helpful ”

Written on: 17/04/2015 by JoslynSmith (1 review written)

I have use 123 Reg for a couple of years for domain management but have just started using for hosting. Had a couple of problems pointing my external website to the hosting and used the live chat service. The technician was very helpful and had my website up and running in under 30 mins. I would recommend to friends and will continue to use them… Read Full Review

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“Good service”

Written on: 14/04/2015 by Masonzw1965 (1 review written)

My domain got extended under the auto renewal however I did not want to go ahead with it and when I returned from holiday e-mailed customer service for a refund and got a refund straight away. Not all companies would be this helpful. Good service and would use again if needed to… Read Full Review

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“Very Friendly”

Written on: 05/04/2015 by Perezmc452 (1 review written)

Excellent customer service, I was very happy with the rep who deal with me (Vladut) Thanks… Read Full Review

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“vps assistance”

Written on: 04/04/2015 by 393Gibson (1 review written)

Excellent prompt assistance… Read Full Review

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“customer service who actually help”

Written on: 02/04/2015 by 201Mills (1 review written)

I just logged into 123-reg help centre and selected instant chat to get help with an IMAP email sync problem. within a minute i had someone asking how they could help and 20 minutes later they had helped me to a solution ( not a perfect one but thats because it is an android problem rather than 123-reg) however a functional workaround was found and i am a happy customer… Read Full Review

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“Great support”

Written on: 25/03/2015 by Bryantd142 (1 review written)

The support was very helpful, polite and patient. They helped me setting up my SSL certificate and they gave me clear instruction on how to do it. Would recommend… Read Full Review

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“Excellent customer support”

Written on: 24/03/2015 by mikaeel (1 review written)

I have been with 123 reg for many years.Overall customer services are excellent all the tech guys are generally very knowledgeable and normally help resolve issues from start to finish… Read Full Review

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