123-Reg - www.123-reg.co.uk Reviews

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★★★★☆
4.2 / 5
84% of users recommend this
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  • Value For Money

Summary

Note from Review Centre: In September 2010, 123-Reg was bought out by Montagu Private Equity.
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“Great support”

Written on: 25/03/2015 by Bryantd142 (1 review written)

The support was very helpful, polite and patient. They helped me setting up my SSL certificate and they gave me clear instruction on how to do it. Would recommend… Read Full Review

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“Excellent customer support”

Written on: 24/03/2015 by mikaeel (1 review written)

I have been with 123 reg for many years.Overall customer services are excellent all the tech guys are generally very knowledgeable and normally help resolve issues from start to finish… Read Full Review

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“Helpful and quick. ”

Written on: 23/03/2015 by Everett1986 (1 review written)

When we first chose 123 reg to host our site we ran into an issue very quickly, but they were fast to resolve and since then have helped us get started. Their support team are very knowledgeable, and almost always have the answer to your problem! Would recommend… Read Full Review

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“Webhosting”

Written on: 21/03/2015 by MareliBell310 (1 review written)

Cezar was really helpful when guiding me to host my second website. He explained what needs to be done and helped me do each step… Read Full Review

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“Friendly and knowledgeable, and always help me to get...”

Written on: 18/03/2015 by Laylap285 (1 review written)

Friendly and knowledgeable, and always help me to get my issue resolved… Read Full Review

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“Customer Support”

Written on: 18/03/2015 by AlfredoSanchez (1 review written)

Customer support via web chat is brilliant - keep up the good work… Read Full Review

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“Domain Forwarding”

Written on: 13/03/2015 by Bodders24 (1 review written)

The service from Marian was very good. My questions where answered very quickly professionally. Also cheaper than Godaddy. I would definitely recommend them. … Read Full Review

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“excellent customer service”

Written on: 06/03/2015 by crHensley123 (1 review written)

excellent customer service… Read Full Review

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“Brilliant Support Service - Delighted!!!”

Written on: 04/03/2015 by gail-sings (1 review written)

I have used the 123-reg support live chat twice now and it is really fantastic. I was having trouble pointing my domain at a different company's hosting package and I was able to sort out the difference between Nameservers adn IP addresses and which to change and it is all sorted now. To have a domain / web hosting company offer on-line chat support which actually works is a godsend. Another company I have a hosting package with takes hours and hours to respond to a support token. I am dead… Read Full Review

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“Quick, hassle free support!”

Written on: 01/03/2015 by 123regreviewer123 (1 review written)

I am in the process of setting up a web/mail server and decided it was time I purchased an SSL certificate. I purchased a standard 'Domain SSL' which was great, I ran into an issue with email forwarding which was quickly resolved by their live chat support. Once I had began assigning the SSL certificate to my domain, I realized that I needed a wildcard SSL certificate which was an upgrade from what I had purchased. Fearing that as I had began assigning it to my domain I wouldn't be able to… Read Full Review

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“Very Helpful”

Written on: 01/03/2015 by DonavanPatterson (1 review written)

I found the live Chat to be most efficient and helpful in producing my website which was also very easy to produce many thanks 123 … Read Full Review

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“Helpful as always!”

Written on: 27/02/2015 by dqAnderson298 (1 review written)

I always receive great help and efficient service across all departments, today it was technical help with domain transfers and accounts with payment via my credit card and this is the reason I have now transferred all of my domains to 123-Reg… Read Full Review

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“Tolerant ! Exceptional ! Technical Customer service !”

Written on: 26/02/2015 by LillianMcLain278 (1 review written)

She provided the most Exceptional Customer service Ever ! I will definitely recommend the service ! Thank you ! … Read Full Review

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“Excellent!!!”

Written on: 21/02/2015

This really was a brilliant service, especially the live chat. They was really helpful and friendly. I would definitely give them 5 out of 5 stars and would reccomend to all the family, friends and business. I can't think what I didn't like. I would like to thank Vladut for all of his help in two, yes two, live chats in the space of an hour! 100% the best domain registar… Read Full Review

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“Always brilliant”

Written on: 18/02/2015 by eeKilgore1977 (1 review written)

Always brilliant, the online chat is a god send. Thanks so much for your help and patience… Read Full Review

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“Fast and effective”

Written on: 08/02/2015 by 219Lindsay (1 review written)

Marian was extremely fast and effective with my request and fixed my issue in seconds. Great customer service. Many thanks… Read Full Review

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“Amazing turnaround”

Written on: 06/02/2015 by Woodph333 (1 review written)

Despite the initial problem due to receiving an e-mail about one of my domains being expired, despite being invoiced for it and paid for it, the support team sorted it out and, albeit the reason was due to the domain being on a "legacy" server, which in itself is a little worrying ongoing, they sorted it out within a couple of hours and the domain didn't suffer any adverse effects, Really great work by the people at webfusion who, despite the issue in the first place managed to sort things… Read Full Review

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“Assisting a novice”

Written on: 31/01/2015 by Woodardei1964 (1 review written)

Being a total novice to anything IT I was dealt with patiently and professionally. Where I failed to grasp anything then Cezar the on line help carried the work out for me. I never normally go on line for help in this manner but I recommend this to anyone no matter what your ability is. … Read Full Review

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“Cezar was amazing!”

Written on: 30/01/2015 by amiebol (1 review written)

This guy helped me with my PHP upload file size issue in about 30 seconds flat. Totally brilliant. Understood my rookie vocab and complete cluelessness. Very very impressed. Also, super polite but succinct… Read Full Review

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“Alexandru in Support is AMAZING!!!!”

Written on: 29/01/2015 by Cullenf34 (1 review written)

I have spoken with 123 reg alot with regards to several issues, issues really that are down to my inexperience, usually we get referred to a helpful article or blog however today Alexandru spent two hours on the live chat with us, help point domains to different hosting, assisted in adding new domains and taken old away! The best customer experience I have ever come across! The products we use are several shared hosting platforms and the VPS! both do the trick for us but this review is solely… Read Full Review

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