123-Reg - www.123-reg.co.uk Reviews

★★★★☆
4.2 / 5
1430
84% of users recommend this
  • Value For Money

Summary

Note from Review Centre: In July 2013, 123-reg was bought out by a Private Equity Firm, Cinven.
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123-Reg - www.123-reg.co.uk
123-Reg - www.123-reg.co.uk
123-Reg - www.123-reg.co.uk

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“Quick to Address”

Written on: 20/05/2016 by William289 (1 review written)

Very pleased with the overall service. Quick to respond to any issues as well as having lots of helpful easy to follow guides on all matter of related topics… Read Full Review

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“account access”

Written on: 10/04/2016 by Pattersontu352 (1 review written)

He was helpful and assisted me on recovering the access to my control panel. perfect 10 !… Read Full Review

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“Thanks ”

Written on: 01/04/2016 by LandynBenson208 (1 review written)

Really helpful support, he is a credit to the team :)… Read Full Review

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“Best support experience”

Written on: 13/01/2016 by Adity (1 review written)

I am really amazed & pleased with the support of 123-Reg. They give support instantly without any annoying behavior. Best support experience ever. Thanks a lot Cezar :)… Read Full Review

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“getting better all the time”

Written on: 06/01/2016 by AliyahO'Leary (1 review written)

I have had my issues with 123-reg but when it comes to support for their hosting packages I have no complaints at all … Read Full Review

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“detailed help with backups and file hacking”

Written on: 15/12/2015 by buzzard724 (1 review written)

completely patient, knowledgeable and excellent help - very quickly provided… Read Full Review

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“Excellent Support Service - resolved Wordpress Issue”

Written on: 03/12/2015 by Serena53 (1 review written)

123-reg support team are excellent. Always very quick to respond to live chat and are willing to assist with issues that are not directly linked to the service they provide. … Read Full Review

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“Excellent Service, Great Stuff”

Written on: 02/12/2015 by fwPadilla254 (1 review written)

Very helpful and informative, couldn't have asked for more… Read Full Review

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“Fast and helpful advice and solutions”

Written on: 28/11/2015 by txTierney461 (1 review written)

I had Created a Wordpress site that wetn wrong and I didnt know how to start over. The advisor uninstalled and helped me to re-install wordpress again so that i could restart my website. They were very polite and helpful and speedy and responding… Read Full Review

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“Excellent customer service team”

Written on: 13/10/2015 by qasimj (1 review written)

Was helped by the customer service representative with amendment in website coding, database tweaking and server settings changed to optimize my website in the best way i could imagine. I was also compensated for the time i lost because of continuous revision in code before the website went live. Great support team. Keep it up… Read Full Review

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“Excellent Web Hosting Support Service”

Written on: 13/10/2015 by VirginiaF (2 reviews written)

I had an issue I couldn't resolve regarding my website IP addresses. I contacted 123reg hosting support via web chat and the service desk engineer resolved my issue within seconds with no problem at all. Also very polite and helpful. This is the kind of service you want. Can't recommend them enough. Very happy customer… Read Full Review

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“Great customer service ”

Written on: 12/10/2015 by ryanphillipsesq (1 review written)

I have had a few issues in the past with hosting and more specifically my domain mapping. I like most small business' have to do it all myself. There seemed to be an issue with my hosting package so I got onto 123 reg via the chat feature the chap i dealt with (Cezar) was very helpful and explained everything so I could understand. He couldn't fix everything as there seems to be some errors somewhere but he did everything he could and more . He has escalated the issue to the support team… Read Full Review

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“Great Service”

Written on: 09/10/2015 by Penelopeq442 (1 review written)

The agent at the time was exceptional and very efficient at getting to the problem. Many thanks … Read Full Review

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“wordpress install”

Written on: 08/09/2015 by davidsandford (1 review written)

The support team fixed my install without any problem… Read Full Review

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“Fast, Helpful and Efficient.”

Written on: 31/08/2015 by 485Anderson (1 review written)

Very patient staff for help with a complete novice. Fast and efficient at helping with basic problems such as domain forwarding. The assistant was happy to wait until I had made all the changes I needed to to make sure that I had done everything correctly so that my website would be live. I would recommend this service to others. It is also very useful that you can print or email your chat so that you can save your notes for when you come to do a similar thing in the future… Read Full Review

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“Just Brillian”

Written on: 20/08/2015 by 370Weber (1 review written)

I have spoken to 123-reg a few times since i have purchased my domain from then and they have been nothing but brilliant every step of the way. Customer services have always been outstanding and always willing to go the extra mile to help you out! I would recomened 123-reg to any one starting up and need the right guidance… Read Full Review

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“Great service”

Written on: 14/08/2015 by Karlaa1967 (1 review written)

had issue with moving site and the customer service guy helped out for a good couple of hours sorting it out. Highly recommend… Read Full Review

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“This is what technical support should be...”

Written on: 06/08/2015 by josure (1 review written)

The guys and the girls at 123-reg are brilliant. When it comes to live chat they do their best. They don't want you to do anything that might cause your device a problem. And they stay with you until you are all sorted and ready to keep smiling. I crashed my site due to theme problems but even though I was a bit frustrated, the guys and the girls made it all look simple. In fact, they have taught me so much in a single day. This British company is making us proud… Read Full Review

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“Great service from 123 reg”

Written on: 05/08/2015 by 240Cooley (1 review written)

Being a bit of a novice at website building I found the support team great when it came to installing wordpress on my hosting package. It took ME a bit of time, but they got me there in the end. Great service!… Read Full Review

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“YEAH! Phantastic Support Team”

Written on: 04/08/2015 by Richard_Guy (1 review written)

Perfect support helped alot through progress!! YOU guys are awesome!… Read Full Review

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