123-Reg - www.123-reg.co.uk Reviews

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★★★★☆
4.2 / 5
84% of users recommend this
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  • Value For Money

Summary

Note from Review Centre: In September 2010, 123-Reg was bought out by Montagu Private Equity.
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123-Reg - www.123-reg.co.uk

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“Quick, hassle free support!”

Written on: 01/03/2015 by 123regreviewer123 (1 review written)

I am in the process of setting up a web/mail server and decided it was time I purchased an SSL certificate. I purchased a standard 'Domain SSL' which was great, I ran into an issue with email forwarding which was quickly resolved by their live chat support. Once I had began assigning the SSL certificate to my domain, I realized that I needed a wildcard SSL certificate which was an upgrade from what I had purchased. Fearing that as I had began assigning it to my domain I wouldn't be able to… Read Full Review

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“Very Helpful”

Written on: 01/03/2015 by DonavanPatterson (1 review written)

I found the live Chat to be most efficient and helpful in producing my website which was also very easy to produce many thanks 123 … Read Full Review

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“Helpful as always!”

Written on: 27/02/2015 by dqAnderson298 (1 review written)

I always receive great help and efficient service across all departments, today it was technical help with domain transfers and accounts with payment via my credit card and this is the reason I have now transferred all of my domains to 123-Reg… Read Full Review

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“Tolerant ! Exceptional ! Technical Customer service !”

Written on: 26/02/2015 by LillianMcLain278 (1 review written)

She provided the most Exceptional Customer service Ever ! I will definitely recommend the service ! Thank you ! … Read Full Review

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“Excellent!!!”

Written on: 21/02/2015

This really was a brilliant service, especially the live chat. They was really helpful and friendly. I would definitely give them 5 out of 5 stars and would reccomend to all the family, friends and business. I can't think what I didn't like. I would like to thank Vladut for all of his help in two, yes two, live chats in the space of an hour! 100% the best domain registar… Read Full Review

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“Always brilliant”

Written on: 18/02/2015 by eeKilgore1977 (1 review written)

Always brilliant, the online chat is a god send. Thanks so much for your help and patience… Read Full Review

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“Fast and effective”

Written on: 08/02/2015 by 219Lindsay (1 review written)

Marian was extremely fast and effective with my request and fixed my issue in seconds. Great customer service. Many thanks… Read Full Review

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“Amazing turnaround”

Written on: 06/02/2015 by Woodph333 (1 review written)

Despite the initial problem due to receiving an e-mail about one of my domains being expired, despite being invoiced for it and paid for it, the support team sorted it out and, albeit the reason was due to the domain being on a "legacy" server, which in itself is a little worrying ongoing, they sorted it out within a couple of hours and the domain didn't suffer any adverse effects, Really great work by the people at webfusion who, despite the issue in the first place managed to sort things… Read Full Review

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“Assisting a novice”

Written on: 31/01/2015 by Woodardei1964 (1 review written)

Being a total novice to anything IT I was dealt with patiently and professionally. Where I failed to grasp anything then Cezar the on line help carried the work out for me. I never normally go on line for help in this manner but I recommend this to anyone no matter what your ability is. … Read Full Review

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“Cezar was amazing!”

Written on: 30/01/2015 by amiebol (1 review written)

This guy helped me with my PHP upload file size issue in about 30 seconds flat. Totally brilliant. Understood my rookie vocab and complete cluelessness. Very very impressed. Also, super polite but succinct… Read Full Review

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“Alexandru in Support is AMAZING!!!!”

Written on: 29/01/2015 by Cullenf34 (1 review written)

I have spoken with 123 reg alot with regards to several issues, issues really that are down to my inexperience, usually we get referred to a helpful article or blog however today Alexandru spent two hours on the live chat with us, help point domains to different hosting, assisted in adding new domains and taken old away! The best customer experience I have ever come across! The products we use are several shared hosting platforms and the VPS! both do the trick for us but this review is solely… Read Full Review

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“A+ Support Service”

Written on: 11/01/2015

The service is great and the support service for customers are is fantastic!… Read Full Review

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“Good Support”

Written on: 05/01/2015 by jwStanton366 (1 review written)

They are always helpful when needed! I've just started my own website the first in quite sometime and they have helped when ever its needed. Polite, quick and most importantly successful in resolving any issues I've had so far! Keep it up guys… Read Full Review

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“Prompt Professional Support”

Written on: 24/12/2014 by Gabriellak85 (1 review written)

They were very helpful, when my domain was suspended following a change over. Highly recommended… Read Full Review

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“Fantastic Customer Support”

Written on: 23/12/2014

I just had an amazing experience with 123reg. Had several issues with installing a new website on their server and they resolved my issue as quick as they could and also made sure that they scanned the whole website for further issues and fixed them all. I was very impressed at how quickly they helped me and without any quibble which is very hard to come by with companies like this these days. Fantastic support was given my Alexandru. Thank you… Read Full Review

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“Brilliant! ”

Written on: 19/12/2014 by Aiden320 (1 review written)

Brilliant and prompt service!… Read Full Review

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“Amazingly helpful live-chat support”

Written on: 15/12/2014 by GordonReyes359 (1 review written)

At 15:40 today I contacted live chat as I needed to increase the size of my maximum file upload. Within a minute there was a response, and he dealt with all the complicated techy stuff. Can't praise him enough for being friendly and helpful… Read Full Review

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“Very Patient & Very Helpful Customer Service”

Written on: 10/12/2014

If you are a beginner of web hosting or self server management, 123-Reg has the great support that you can find. ( of course you've got to improve your skill as soon as possible :-)… Read Full Review

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“Good Chat service”

Written on: 08/12/2014 by Leonardoj433 (1 review written)

No one was available to help me when called the Tech Support line, so the only option I had was the online chat. Luckily they were very good!… Read Full Review

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“Amazing help with setting up vps”

Written on: 28/11/2014 by Keenani119 (1 review written)

I had to set up my vps and transfer my website across, i wouldnt of been able to do this without the help from your staff, they helped me through every stage and also helped setting up the dns settings. Once again i would like to say thank you to everyone who helped with this i wouldnt of been able to do it without you… Read Full Review

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123-reg.co.uk