123-Reg - www.123-reg.co.uk Reviews

★★★★☆
4.2 / 5
323
84% of users recommend this
  • Value For Money

Summary

Note from Review Centre: In July 2013, 123-reg was bought out by a Private Equity Firm, Cinven.
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123-Reg - www.123-reg.co.uk
123-Reg - www.123-reg.co.uk

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“Swift refund for mispelt domain”

Written on: 29/07/2015 by georgemas0n (1 review written)

Unfortunately I misspelt a domain name, in which i ended up buying. I sent an email to support services at 123-reg and they got back to me the next day, that they were dealing with the situation. The following day they sent me another email confirming that a full refund was possible. I was impressed with the quick replies and general good customer sevice that 123-reg provided… Read Full Review

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“Really helpful support”

Written on: 23/07/2015 by Webbi (2 reviews written)

I have had cause to use the support services offered by 123 reg on a number of occasions and they have been really helpful, sorting the issues out quickly and without being to 'jargon-y'. They are not the cheapest, but I don't think I have used any hosting company so easy to deal with… Read Full Review

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“Good friendly service”

Written on: 16/07/2015 by foxfader (1 review written)

I am not technically literate but I find 123 reg fairly easy to use, the site is visually pleasing and if I need help, I can actually communicate with a real human being - and its made easy for me to do this as well. It never ceases to amaze me how many online entities make it nigh on impossible to communicate with them. If I were asked what could make the service even better, a series of short informative videos that explain in easy to understand language some of the services they offer would… Read Full Review

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“Great Service”

Written on: 20/04/2015 by zwCorcoran425 (1 review written)

Thank you for all the help and support with my wordpress website… Read Full Review

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“Very helpful.”

Written on: 15/04/2015 by LucianoMcKay73 (1 review written)

Answered very quickly and found a solution to my problem straight away, thank you… Read Full Review

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“Excellent service....”

Written on: 08/04/2015 by Hopper143 (1 review written)

I used the live chat support and was walked through my issue within minutes. Excellent service from a very knowledgeable and responsive support person… Read Full Review

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“Go with 123 Reg for all your needs”

Written on: 02/03/2015 by Powellhx275 (1 review written)

I have used 123 Reg for years now for hosting/creating my website and domain name and have always been very happy with their performance, assistance if you have any problem and their quick response to any question/query you may have. I would certainly recommend them for any service you may require… Read Full Review

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“happy with service”

Written on: 01/03/2015 by BraylenGarner (1 review written)

The service if good, The staff are helpful when I have any issues. I am happy with 123-reg as my website host… Read Full Review

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“Top class website creation tools”

Written on: 31/01/2015 by Greysond339 (1 review written)

I would recommend this to anyone out there who would like to start up any online business, as there is a number of tools which can help you along the way. The support people are always on hand to help whenever you require them via phone or the website. They could maybe in the future provide more widgets to make the site more dynamic. I would use them again if I had to without a doubt… Read Full Review

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“Sticky sometimes but always solves”

Written on: 09/01/2015 by giForbes473 (1 review written)

Been with 123 for many years, since they bought Supanames. They've always been good to me at a competitive price, when things have gone wrong their support team have been there to help. Sometimes longer than I would like however they've always resolved the situation up till now. Thanks… Read Full Review

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“Online support”

Written on: 31/10/2014 by 1964Jensen (1 review written)

Very efficient, the problem I had with email was sorted within a couple of minutes… Read Full Review

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“Quick, helpful customer service”

Written on: 30/10/2014 by Gabriellay329 (1 review written)

I used the live chat for the first time and would like to say how impressed I was with the speed and the help of the service I received. I would definitely use this service again and are so far, well impressed with 123 reg customer care… Read Full Review

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“Server Questions”

Written on: 27/10/2014 by Chapmanff74 (1 review written)

The agent was knowledgeable and answered all my questions quickly and with the detail I needed… Read Full Review

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“Excellent, fast and friendly”

Written on: 13/10/2014 by paulmiller665 (2 reviews written)

Been meaning to review these guys for a while. Been with them for over a 5 years and it's a great service. Does what it says on the tin very very well!… Read Full Review

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“No Perfect but Not that Bad”

Written on: 03/10/2014 by Brendae401 (1 review written)

I have used 123-reg for many years as they were one of only a few hosting companies which offered payment via paypal when I started. Since then there have been ups and downs; server down time, payment problems, issues over automatic hosting renewal but in truth some of these issues I have experienced with other web hosts as well. What I will say is that if you have a problem and follow the procedures of filling in a support query with as much detail as possible they will do their best to get it… Read Full Review

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“Response is fast”

Written on: 29/09/2014 by 138Lopez (1 review written)

Respond to queries is fast and efficient, the person that dealt with my query was also professional and pleasant. … Read Full Review

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“Script support from Sorin”

Written on: 28/09/2014

I needed optimization by support in the form of confirming some scripts that I wanted to add to the server. I found Sorin both helpful and knowledgeable - well done!… Read Full Review

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“Prompt service”

Written on: 28/09/2014 by yuFitzsimmons248 (1 review written)

Had a problem with uploading to the remote server. All emails were replied to within a few hours. Great service! The problem was eventually solved - I had to do some detective work but the prompts and hints from the tech team certainly helped. Friendly staff - good customer service!… Read Full Review

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“mapping issue effectively sorted”

Written on: 22/09/2014 by Penny23 (1 review written)

Mapping issue - various people at first-level support friendly and helpful but issue wasn't fixed - as soon as escalated to second-level support there was swift resolution (have dealt with second-level support at 123-reg more than once and they seem to be very much on the ball). Good outcome… Read Full Review

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“WordPress issues”

Written on: 13/09/2014 by Warnerwh421 (1 review written)

I am new to WordPress websites and encountered major problems after upgrading my website. The 123 team were able to respond quickly and in a manner that a novice like myself could understand. I would be lost without them… Read Full Review

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