123-Reg - www.123-reg.co.uk Reviews

Click here if this is your business
★★★★☆
4.2 / 5
84% of users recommend this
Click here if this is your business
  • Value For Money

Summary

Note from Review Centre: In September 2010, 123-Reg was bought out by Montagu Private Equity.
? Ask our helpful community of experts about this product or company
123-Reg - www.123-reg.co.uk - Ask a question now

Media Gallery for 123-Reg - www.123-reg.co.uk

123-Reg - www.123-reg.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“Excellent, fast and friendly”

Written on: 13/10/2014 by paulmiller665 (2 reviews written)

Been meaning to review these guys for a while. Been with them for over a 5 years and it's a great service. Does what it says on the tin very very well!… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“No Perfect but Not that Bad”

Written on: 03/10/2014 by Brendae401 (1 review written)

I have used 123-reg for many years as they were one of only a few hosting companies which offered payment via paypal when I started. Since then there have been ups and downs; server down time, payment problems, issues over automatic hosting renewal but in truth some of these issues I have experienced with other web hosts as well. What I will say is that if you have a problem and follow the procedures of filling in a support query with as much detail as possible they will do their best to get it… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Response is fast”

Written on: 29/09/2014 by 138Lopez (1 review written)

Respond to queries is fast and efficient, the person that dealt with my query was also professional and pleasant. … Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Script support from Sorin”

Written on: 28/09/2014

I needed optimization by support in the form of confirming some scripts that I wanted to add to the server. I found Sorin both helpful and knowledgeable - well done!… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Prompt service”

Written on: 28/09/2014 by yuFitzsimmons248 (1 review written)

Had a problem with uploading to the remote server. All emails were replied to within a few hours. Great service! The problem was eventually solved - I had to do some detective work but the prompts and hints from the tech team certainly helped. Friendly staff - good customer service!… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“mapping issue effectively sorted”

Written on: 22/09/2014 by Penny23 (1 review written)

Mapping issue - various people at first-level support friendly and helpful but issue wasn't fixed - as soon as escalated to second-level support there was swift resolution (have dealt with second-level support at 123-reg more than once and they seem to be very much on the ball). Good outcome… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“WordPress issues”

Written on: 13/09/2014 by Warnerwh421 (1 review written)

I am new to WordPress websites and encountered major problems after upgrading my website. The 123 team were able to respond quickly and in a manner that a novice like myself could understand. I would be lost without them… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Helpful Support Team”

Written on: 04/08/2014 by 173Underwood (1 review written)

We contacted 123-reg support initially as we wanted to cancel an auto-renewal on one of our SSL Certificates. Although we were assured this had been done, it still renewed and we were billed for it and the payment deducted via Direct Debit, which was obviously not satisfactory. However, when we contacted 123-reg support again on the day we received the invoice and asked for a refund this was dealt with very promptly and efficiently and was resolved within an hour, hence the 4 stars despite the… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Domain Nameserver”

Written on: 16/07/2014 by Lillianna361 (1 review written)

Was stuck on how to change my domain name server,live chat pointed me in the right direction, clear and concise. Was quick and effective… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great online chat support, not so great website”

Written on: 21/05/2014

I bought my domain name and email account from 123.reg and I've been happy with their service overall. The on-line chat support is really excellent and has always resolved any issues for me quickly (without making me feel like the technophobic idiot I really am...) Their own website's a different matter though - far too much content on too many different pages, some of it duplicated, so it can be really difficult to find what you're looking for, or to get back to it a second time once you… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“very helpful”

Written on: 16/05/2014 by Murdockao196 (1 review written)

very helpful as i didn't understand a lot and did all of it for me , happy so far… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Online chat support really helpful FTP file size limit”

Written on: 07/05/2014

I used online chat support to find out about any FTP (hosting) file size limitations, for example I'm using digital displays and the software creates a 'package' which can be several GB 1-20GB of data rolled into 1 'package' file which contains many images, videos and misc files to display content on TVs connected to iPads or computers. The only limitation was 100,000 files - then I'd have to start looking at bigger VPS (virtual private server) package. Helpful to know before I purchased… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“moving to 123reg from another supplier”

Written on: 25/04/2014 by Davies179 (1 review written)

I've always used 123reg and have been very happy one of clients uses another supplier and what to migrate to us. After nine weeks of getting the runaround from the other supplier I gave, stopped following their stupid back to front transfer idea. Having approached 123reg for help they made it their mission to get everything in order, the service was quick without fuss and we're how after only 4 days up and running. BIG thank you to the 123 reg support team. from all at UKP kind regards … Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“good support”

Written on: 07/04/2014 by EdwinDickson235 (1 review written)

Simple user friendly interface, turnaround for support is quick and well explained. Helpful when I bought the wrong domain name by mistake. recommend for beginners especially… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great customer service. Intuitive control panel...”

Written on: 24/03/2014 by Ignacioc134 (1 review written)

Great customer service. Intuitive control panel layout. Reasonably priced domains. Very satisfied… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very satisfied with the response to the Service ticket”

Written on: 08/03/2014 by Brendanu215 (1 review written)

Thanks for the positive response. Satisfied with the response. We appreciate it very much. I would recommend to others definitely. … Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Good overall web host, support works especially well”

Written on: 07/02/2014 by ColinShead (1 review written)

My experience with 123-reg.co.uk has been over many years as a domain name host, more recently I have also used a web hosting (shared Linux) package. The domain name hosting services are 100% fine, and easy to set up and administer. Although very easy to set up and administer, the performance of the hosting package was sometimes rather poor, depending most probably on the overall load on the shared server. This was especially the case when using a Joomla CMS which makes heavy demands on… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Good experience with technical support for VPS”

Written on: 04/02/2014 by DoctorMix (1 review written)

I had a pretty huge problem with SSL certificates and 123 was able to resolve it pretty smoothly, although it took some time. I think that the SSL integration on the Parallel Panels isn't exactly great... SSL is always pretty complicated and it's always a headache to renew. Maybe a more efficient integration system would be a great thing to have, especially on a professional and expensive VPS system. Thanks Claudio… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Help with a website design problem”

Written on: 28/01/2014

I contacted the support team a 123-reg to get help on reinstating part of my website design that I mistakenly deleted. Two messages and very little time later the problem was solved and the website looks so much the better for it… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Problem related to domain file structure”

Written on: 11/11/2013 by MikeGuinan (1 review written)

John gave me some good advice on how the files are structured between Windows and Linux packages which explained a problem I had… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
123-reg.co.uk