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Average Ratings
Content1.9/10 Based on 36 ratings
Value for Money2.3/10
Reviewer Rating1.4/10
Overall Rating1.5/10 Based on 72 ratings

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13% Recommended9 out of 68 Reviews
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68 Review Centre 123-Reg www.123-reg.co.uk Reviews

  • Full review by
    Guest.
    on 12th Aug 2008


    User Rating : 5
    Respect : 0

    Good Points: Have had no problems with this hosting company. Customer services has been fine.

    Bad Points: They no longer provide FrontPage Extensions.

    General comments: I have several websites with 123-reg and have just went to setup another one, only to be told that they no longer provide Frontpage Extensions. As I use Microsoft Frontpage for all of my websites, I will unfortunately now have to find another hosting company. They told me that it was a corporate decisions to cease providing Frontpage Extensions - not a very good move on their part as customers using Frontpage have been left in the cold. They will tell you that you can upload your website using an FTP program. In actual fact, I have been told by several knowledgeable contacts that this is not advisable and that some of the functions won't work unless I have FrontPage Extensions.
    Guest.'s review and ratings
    | 140 words

  • Review by
    NetAds
    on 22nd Jul 2008


    User Rating : 5
    Respect : 0

    123 Reg.co.uk are a good host however they are not a good choice for most business's as they do not support PHP and ASP. However they are an excellent, cheap and reliable choice for most basic websites. Well recommend this company for your web hosting.
    NetAds's full review
    | 58 words

  • Review by
    Guest.
    on 20th Jul 2008


    User Rating : 1
    Respect : 0

    Have to pay for web creation site before seeing any examples. When sending enquiries no responses for 72 hours as far as I was aware and then I got an email to say I have not contacted us for 72 hours assume error is fixed. No otheer contact it seems. Instant site creation is very unfriendly. Well I do not recommend 123-Reg.co.uk Could not even use three seperate seven letter words as title which make he name of my organisation.
    Guest.'s full review
    | 85 words

  • Review by
    glenluce5
    on 17th Jul 2008


    User Rating : 10
    Respect : 0

    I built and published our club website today. A really satisfying experience as everything I wanted to do worked perfectly. This is the fourth website I have built and this was the best experience of it's kind to date
    glenluce5's full review
    | 83 words

  • Review by
    Guest.
    on 1st Jul 2008


    User Rating : 0
    Respect : 0

    Avoid this server provider at all costs if you make your living through online commerce.
    Guest.'s full review
    | 43 words

  • Review by
    bb999 Rank: Lance Corporal
    on 26th Jun 2008


    User Rating : 7
    Respect : 0

    Service as expected. Very much a no-frills deal, but absolutely fine if you do your research first and understand what they do and don't provide. Their website is a little 'clunky' and you do have to really dig around for the info you need, but that's not really worth getting wound-up over... oh and i think you need to obtain a user-id first in order to be able to thoroughly search their website which isn't ideal - it should really be available for all to see upfront.
    bb999's full review
    | 145 words

  • Review by
    fawcett1101
    on 20th Jun 2008


    User Rating : 0
    Respect : 0

    My recent life with 123-reg was a friend ordered a hosting contract, 123-reg told him after he had ordered the package that the domain name that he had wouldn't work with the hosting package (what a load of twaddle) we then cancelled the hosting package for him, but they didn't give him the full refund, they kept £6.50, on enquiring as to why they kept the money they said it was for the price of the .co.uk name that he had also ordered (seems a bit steep £6.50), I then logged into ...
    fawcett1101's full review
    | 259 words

  • Review by
    Guest.
    on 16th Jun 2008


    User Rating : 0
    Respect : 0

    Can't change the name of the free email addresses.Uploading large files using default FTP software is impossible. Need to use 3rd party programme.Lots of other problems. Can't name them all in my experience therefore I do not recommend 123-Reg.co.uk
    Guest.'s full review
    | 43 words

  • Review by
    Guest.
    on 20th May 2008


    User Rating : 7
    Respect : +1

    Cheap and does what is says on the tin! I have had no problems with 123-reg. All these people on here don't know what they are doing! it like you don't buy a car then complain when they don't tell you how to drive?The service works you guys need to take a class in hosting then try again!
    Guest.'s full review
    | 76 words

  • Review by
    Guest.
    on 18th May 2008


    User Rating : 1
    Respect : 0

    Support queries were always answered and they were a patient lot however I am not taking my domain away from them now due to my experience... Price is a bit high for what they offer. There are some incredibly basic features that they do not have as far as I am concerned and therefore I do not recommend 123-reg.co..uk
    Guest.'s full review
    | 61 words

  • Review by
    missminki Rank: Lance Corporal
    on 11th Apr 2008


    User Rating : 10
    Respect : +1

    I have used 123-reg for both registering domains and hosting, and I have been lucky to have had no problems. When I have had an issue I have been able to search in the support or contact support via email and have solved the problem. I love the fact that if I am stuck I can get into my files on-line and do a quick edit, and with regard some others comments about how difficult it is to navigate the account section, I have had NO problems and use it ALL the time. It's very easy to register a dom ...
    missminki's full review
    | 135 words

  • Review by
    Guest.
    on 11th Apr 2008


    User Rating : 1
    Respect : 0

    Unhelpful customer service via website, no telephone number as far as I am aware, happy to take your money and when you do email you get a response directing you to automated responses and then another saying your query is resolved? I do not recommend 123 reg! I'm now going to cancel any future service with this company.
    Guest.'s full review
    | 64 words

  • Review by
    pconnon
    on 8th Apr 2008


    User Rating : 0
    Respect : 0

    I do not recommend 123reg.co.uk. Everything else in my experience was not to my satisfaction... Their Website Builder returned an error, I tried to connect to the Support system (FAQs) but although I was accessing it from the Control Panal the system told me someone else was using my email and so I couldn't connect to Support as far as I was aware! I tried to contact support via the telephone but was told they only work 9am-5pm Mon-Fri. I tried to contact them on Monday morning to be advised th ...
    pconnon's full review
    | 175 words

  • Review by
    captain sensible Rank: Sergeant
    on 8th Apr 2008


    User Rating : 1
    Respect : 0

    I would strongly advise you not to deal with this web hosting company. I thought it was just me that had had problems but my sister and another friend had exactly the same problems and it looks like we are not alone. I have had real problems dealing with this company. The first problem is their website which is poorly designed and almost impossible to navigate. You are supposed to be able to manage your account on this site but I was auto-charged for some services and I couldn't find any way to ...
    captain sensible's full review
    | 231 words

  • Review by
    chapmancrump
    on 26th Mar 2008


    User Rating : 0
    Respect : 0

    As far as I am concerned they have not provided me with the service I was expecting. As far as I am aware they have not yet answered my emails too? I bought a domain name and paid a considerable sum (for me) for web hosting. I wish to retain my new domain name but dump the web hosting with 123 Reg as I am personally unhappy with the service they have delivered me.
    chapmancrump's full review
    | 78 words

  • Review by
    Photoscots
    on 23rd Mar 2008


    User Rating : 3
    Respect : -1

    Joined 123 reg as I was looking for a UK based service provider for my website. They were cheap I give them that but getting email set up was a nightmare in my opinion I felt the need to get my web designer to sort it out. They dont reply to emails so difficult to get support. They also dont support PHP either. A very frustrating experience now sorted out but I have the luxury of paying someone to do it all for me. If you don't then look elsewhere.
    Photoscots's full review
    | 129 words | 1 comment added.

  • Review by
    SiColl007 Rank: Staff Sergeant
    on 4th Mar 2008


    User Rating : 0
    Respect : 0

    123-Reg are 'Cheep but in my opinion Not Very Cheerful' brand of domain name supplier. In my opinion their website is poorly set up and it is difficult to find information and to manage your account. I registered a number of domains with them, and then found I could not manage the accounts very well - the process was hard to use for me. Navigation is quite difficult in my experience - for instance if you are trying to access emails that have been sent to you - it can be very difficult to access ...
    SiColl007's full review
    | 275 words

  • Review by
    Guest.
    on 19th Feb 2008


    User Rating : 0
    Respect : 0

    After 123-reg DNS issues I decided to run my own DNS servers and avoid the trouble. You would think running your own DNS that you would be immune to 123-reg being so technically incompetent, now its their accounts department.All the Nominet domain names renewed since December have expired as they couldn't even pass on the cash to the registrar!Now, I am having to shell out 500 pound in becoming my own registrar as I simply do not trust 123-reg or any other registrar out there! ...
    Guest.'s full review
    | 98 words

  • Review by
    Guest.
    on 7th Feb 2008


    User Rating : 0
    Respect : 0

    customer services is 10p a min, it will cost you at least £1 before you speak to anyone - if you are lucky. They never got back to me when I emailed for help, I can try again, but I am not expecting a reply. If I wanted to write a complaint letter that will also get ignored. I have spent at least £25 trying to fix problems with the call center, and still am no further on.They are incompetent, unreliable and more than happy to take your money without communicating with you or fixing p ...
    Guest.'s full review
    | 101 words

  • Review by
    timmoss501
    on 22nd Jan 2008


    User Rating : 0
    Respect : 0

    I would recommend to not do as I did and opt for what you think is the easy option... Heed these reviews and learn from the experiences of others!Bought three domain names via 123-reg.co.uk believing that as they were part of Pipex they would be reasonably reliable and professional as I have been with Pipex for years and they have been reasonably good. Boy was I wrong. Bought the domains, paying at the time over the internet and waited for the confirmation email containing passwords to log on, a ...
    timmoss501's full review
    | 436 words


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