123-Reg - www.123-reg.co.uk Reviews

Click here if this is your business
★★★★☆
4.2 / 5
2062
84% of users recommend this
Click here if this is your business
  • Value For Money

Summary

Note from Review Centre: In September 2010, 123-Reg was bought out by Montagu Private Equity.
? Ask our helpful community of experts about this product or company
123-Reg - www.123-reg.co.uk - Ask a question now

Media Gallery for 123-Reg - www.123-reg.co.uk

123-Reg - www.123-reg.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“Soldi Service!”

Written on: 23/04/2015

I had an issue with our VPS so I contacted Alexandru via Live Chat. We urgently needed to increase disk space and get a file uploaded ASAP. Alexandru escalated the issue promptly but also manually scanned for large files, and then deleted one after my prompt, so we could get the file we needed back on the server. Thanks again Alexandru!… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great service”

Written on: 22/04/2015 by dvPorter37 (1 review written)

Extremely happy that I got immediate help through an online chat that got my server up and running again in less than 30 minutes. With service like this they could rival Rackspace at half the cost… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great Service”

Written on: 20/04/2015 by zwCorcoran425 (1 review written)

Thank you for all the help and support with my wordpress website… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great service and very helpful ”

Written on: 17/04/2015 by JoslynSmith (1 review written)

I have use 123 Reg for a couple of years for domain management but have just started using for hosting. Had a couple of problems pointing my external website to the hosting and used the live chat service. The technician was very helpful and had my website up and running in under 30 mins. I would recommend to friends and will continue to use them… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very helpful.”

Written on: 15/04/2015 by LucianoMcKay73 (1 review written)

Answered very quickly and found a solution to my problem straight away, thank you… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Not pleased with service provided”

Written on: 14/04/2015 by 262Vargas (1 review written)

Quite definitely WOULD NOT recomend123-REG.co.uk they cancelled my Domain name . took a fortnight to straiten it out plus cost. very displeased… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Good service”

Written on: 14/04/2015 by Masonzw1965 (1 review written)

My domain got extended under the auto renewal however I did not want to go ahead with it and when I returned from holiday e-mailed customer service for a refund and got a refund straight away. Not all companies would be this helpful. Good service and would use again if needed to… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Slow and often secretly broken”

Written on: 09/04/2015 by JohnWebDev (1 review written)

I think 123-reg rely on having customers with websites that are rarely used so that they can get away with fixing problems before anyone has noticed. For the last two years I've noticed several issues which happen intermittently on the server-side. Along with it often running very slow this does not encourage confidence in 123's hosting. However, in the last two months their server-side email service has been blacklisted three times, stopping my site sending emails to the users for around a… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

123Regonline's Response to JohnWebDev's Review

Written on: 14/04/2015

Hello,

My name is Nerys and I work here at 123-reg.

I would be more than happy to look into any problems you are having and work with you to get them resolved. for you. If you would like me to please let me know a support ticket ID or domain name, and I will be in touch.

Regard,

Nerys

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Johnwebdev's reply to 123Regonline's Comment

Written on: 20/04/2015

This is the ticket number: 150302-000551

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments

“Excellent service....”

Written on: 08/04/2015 by Hopper143 (1 review written)

I used the live chat support and was walked through my issue within minutes. Excellent service from a very knowledgeable and responsive support person… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very Friendly”

Written on: 05/04/2015 by Perezmc452 (1 review written)

Excellent customer service, I was very happy with the rep who deal with me (Vladut) Thanks… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“vps assistance”

Written on: 04/04/2015 by 393Gibson (1 review written)

Excellent prompt assistance… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Suspend domains without contact”

Written on: 02/04/2015 by Nelson408 (1 review written)

Sick of getting my domains suspended it takes nothing to pick up a phone and call us as its a service we pay you for. I will move everything away from 123 reg and i have been with them for years. Very very very poor gone down hill… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“customer service who actually help”

Written on: 02/04/2015 by 201Mills (1 review written)

I just logged into 123-reg help centre and selected instant chat to get help with an IMAP email sync problem. within a minute i had someone asking how they could help and 20 minutes later they had helped me to a solution ( not a perfect one but thats because it is an android problem rather than 123-reg) however a functional workaround was found and i am a happy customer… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great support”

Written on: 25/03/2015 by Bryantd142 (1 review written)

The support was very helpful, polite and patient. They helped me setting up my SSL certificate and they gave me clear instruction on how to do it. Would recommend… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excellent customer support”

Written on: 24/03/2015 by mikaeel (1 review written)

I have been with 123 reg for many years.Overall customer services are excellent all the tech guys are generally very knowledgeable and normally help resolve issues from start to finish… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Helpful and quick. ”

Written on: 23/03/2015 by Everett1986 (1 review written)

When we first chose 123 reg to host our site we ran into an issue very quickly, but they were fast to resolve and since then have helped us get started. Their support team are very knowledgeable, and almost always have the answer to your problem! Would recommend… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Webhosting”

Written on: 21/03/2015 by MareliBell310 (1 review written)

Cezar was really helpful when guiding me to host my second website. He explained what needs to be done and helped me do each step… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Friendly and knowledgeable, and always help me to get...”

Written on: 18/03/2015 by Laylap285 (1 review written)

Friendly and knowledgeable, and always help me to get my issue resolved… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Customer Support”

Written on: 18/03/2015 by AlfredoSanchez (1 review written)

Customer support via web chat is brilliant - keep up the good work… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Domain Forwarding”

Written on: 13/03/2015 by Bodders24 (1 review written)

The service from Marian was very good. My questions where answered very quickly professionally. Also cheaper than Godaddy. I would definitely recommend them. … Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
123-reg.co.uk