Written on: 08/02/2010
Absolutely shocking would never advise anyone to buy one of these makes of tv its had its couple of problems been taking away from us to be repaired with no other tv left for us with 3 kids in the house and now we are being told that they dont know when we will be geting it back . Customer service is nothing but attrocius. If on ly the ratings above had zero stars it would hav been perfect . I really hope some one from aldi is reading this . (read more)
Written on: 11/11/2009
my tv keep blacken out can someone give me the no for services i bought it in alidi over a year ago who are no help what so ever (read more)
Written on: 18/10/2009
i have had a blackout problem since i first got the tv i have had the engineers out umpteen times they even sent a guy from australia to me and he just replaced my tv which worked fine for about a year and now i have the blac
kout again just as my warranty has run out .is there any way i can fix this as i can not afford a new tv right now (read more)
Written on: 13/10/2009
PLease can someone help me.. bought a Tevion 42" Plasma from Aldi May 08, he went bang Sept 08, I've since been trying to track down a phone no. to contact Tevion direct as the store which I bought it from says to call the no. on the box but box is in skip since May! There is a phone no. on back of TV for Rep of Ireland but it's not registering, like its disconnected.. anyone have any no. for Tevion so I can contact them and get this sorted before it runs out of warrantee..
Written on: 27/06/2009
I feel that the Tevion 42inch is great buy I have never had a problem with it picture and sound wise (read more)
Written on: 02/02/2009 by george miller (1 review written)
The Tevion Aldi Elite 42" Plasma TV looks as good as pricey tv and seems to do same job at least until mine broke. Lots of heat off it so lots of juice used, on/off switch has broken so now useless without repair, low frequency sounds cause vibration of chassis and distortion (read more)
Written on: 14/01/2009
I bought tv from aldi but on 8th dec 08 went wrong no no2 scart,called helpline informed me they have a new load of tvs arriving in the country and I will recieve a call within 2 weeks. Called again on 18th of dec informed they would call on 22/12/08 to arrange delivery,no phone call recieved,called again on 22/12 23/12 28/12 29/12 to find out what was happening no answer.Called again on 6/1/09 was informed the tv would be delivered on Sun 11 jan after midday, then was called by an engineer... (read more)
Written on: 11/01/2009 by leeleggett
The Tevion Aldi Elite 42" Plasma TV is a good TV when it works, but the after service is rubbish and for that reason i would not buy another. I have been trying for months to get them back out but again the number is no longer working/not valid. There is a software problem with our TV and we suffer from half a black screen from time to time (well a few time a day. It can last from 5secs to a few mins, we had the service team out to upload further software but this has not been sorted. The... (read more)
Written on: 12/12/2008
On both occasions the T.V. has been non-functional, down time on the first breakdown took a month.
Second breakdown has taken a month and fault is still not resolved, and the customer service is unhelpful I feel (e.g. asking the customer to ring the spares factory to "chase up" the part to repair the T.V.) and communication is poor as far as I am concerned.
Spent £570 on a new T.V. and in 8 months it has only worked for 6 months (read more)
Written on: 10/10/2008
My Tevion Elite 42 inch has a nice picture and looks good but it keeps breaking down. It would be a good tv if it didn't keep breaking down. (read more)
Written on: 14/09/2008 by pat the baker
This tv has great style, looks good, sharp picture and plenty of extras. But it's confusing to operate for a novice. Instructions seem to assumes operator understands abbreviations and connections. Plus could not get sky remote link up. (read more)
Written on: 28/08/2008 by Unroberto (2 reviews written)
Apologies to all concerned. I have to admit I was totally wrong in my comments about the headphones, when I read the instructions PROPERLY it all worked fine.
As the old saying goes, When all else fails -- Read the instructions. (read more)
Written on: 26/08/2008 by Unroberto (2 reviews written)
I have experienced all the above in the few days that I have had the set
but apart from the headphone problem ( which is driving me mad ) I am otherwise delighted with the Model No 30113 (read more)
Written on: 24/08/2008
First I had intermitent picture loss with half the screen going black, two weeks ago the srceen went completely dead. The set is still under warranty. I rang Tevion and they said the set would be replaced in 48 hours, I'm still waiting. All I get now is an answer phone. Has any one ever got Tevion to fix their broken TV? Reading other reviews it seems this is an inferior product, with a guarantee that Tevion wont always honour. (read more)
Written on: 07/07/2008 by Mike Tully (1 review written)
I too like many others have been waiting and waiting for service - I was told that I would have to wait 10 days for someone to call me to arrange a call - still waiting - only answer machine if you are luck to get through - very very poor service - would not buy their products again. (read more)
Written on: 26/06/2008 by Suzanned (1 review written)
The picture is perfect also the sound. Although sometimes when we turn it on there is no sound so we have to turn it off and start again. Overall, a very good tv for the price (read more)
Written on: 26/05/2008
I'd buy another Tevion Aldi Elite if I was using a HD box. Better if you have a large room and good sound system to match. (read more)
Written on: 02/12/2007 by Esau (1 review written)
We were told the picture kept cutting out because they had a software problem and that their technician can rectify it within a couple of minutes. They have been fobbing us off, telling us they are waiting for the software to come from Germany etc. for ages now. The stage for legal action has come because we only have a black screen with sound now! There is still 18 months warranty left on the television and they probably hope that we will give up. (read more)
Written on: 22/11/2007 by gef (1 review written)
This must be the best value for money 42" tv I have seen. (read more)
Written on: 20/07/2007 by nndura
Ran out only 10 days out of warranty and Aldi didn't want to fix it under warranty. Cost me $385.00 and and two months after again lost picture and they wanted $750.00. I decided to throw it in rubbish. (read more)
Written on: 17/10/2006 by lesley flood (1 review written)
What a nightmare! They said 10 working days for repair of my Tevion Aldi Elite 42" Plasma TV and it's now entering the ninth week and we are still without a TV! Nobody calls us, we have to call all the time and the only statement the "helpline" has is "we are waiting for the part to repair your TV". What are they waiting for, somebody to invent the part? Whoever runs this repair centre should be down right ashamed of themselves, its beyond a joke! None weeks is a long time to wait for a... (read more)
Written on: 04/08/2006 by ddavewoods (1 review written)
The Tevion Aldi Elite 42" Plasma TV is a fantastic quality HD ready set, and now the RGB blackout issue is fixed there is nothing to deter from buying this great TV.
HD picture from the TV drive is stunning, and it has a nice looking panel with detachable speakers, so it will fit nicely into any decor. (read more)
Written on: 23/06/2006 by toonheed (1 review written)
I bought my Tevion 42" Plasma TV from Aldi and thought it was fantastic. But, when Sky was connected, the TV was switching off for a few seconds then coming back on. I rang the helpline and got through to an India based call centre, and I could not understand a word, but after 20 minutes I managed to change the settings on the Sky box, which seemed to do the trick. On the second day the TV would not switch on at all. There was power, as I could here a slight buzzing from the rear. After... (read more)
Written on: 13/06/2006 by ghazimalik (1 review written)
My Tevion Aldi Elite 42" Plasma TV was AN ABSOLUTE BARGAIN AT £999 FROM ALDI!!!
Hurry and get yourself one set before the supply runs out.
By-the-way, it is much more economical to subscribe to TELEWEST DriveTV than to subscribe to SKYHD, which is not currently available anyway.
All those 'pundits' on Plasma TV forums who slated the Tevion 42" TV set were just blowing hot air, and they should be eating humble pie. This TV sets resolution is actually super at 1028x720, and it is HD-READY... (read more)
Written on: 19/09/2005 by walneyfever (1 review written)
Well I took the plunge, and boy I am glad I did. The Tevion Aldi Elite 42" Plasma TV has fantastic connectivity with DVI, 2 x scart, 2 x component s video, and composite Rf etc... I have my Sky Digital connected to one scart, and my program scan DVD player to the other, and it's fantastic! I have read many people criticising this set because it is not true HD (ie it is 576 lines on PAL, and not 720 required by HD), but it is HD ready, ie it will accept a HD input and processes it down to... (read more)
Written on: 30/08/2005 by mesh1071 (1 review written)
TheT evion Aldi Elite seemed like a bargain, and so it is for the price, picture is very good, connectivity is very fair, componenet, PC, , DVI, and all the latest functions.
Sadly this set developed a fault with the remote, that in the end turned out to be the receiver that is faulty not the remote. Problem is, Aldi have arranged to have a company called Warranty Service Centre, look after these sets, Aldi is after all, a food shop.
You have to phone them, and if/when you get through they... (read more)