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| Quality of website | 5.5/10  |
|---|---|
| Value for Money | 4.3/10 |
| Overall rating | 0/10 |
Full review by
Tellyjan
on 19th Jan 2007
User Rating : 0
Respect :
0
Good Points: Ease of ordering online.
Bad Points: Unwarranted solicitation after order is placed.
General comments: I'm disappointed in Butterfly Photo. It's my first order for my senior citizen parents for a digital camera. An agent called them the same evening with a pressure talk that they need to purchase more stuff that they need for the camera. Being senior citizens, they agreed but was traumatized by the experience. I tried to cancel the "extras" the following day but was given what I expected them to say, "the shipment already went out." And if I return anything, I'll be responsible for shipping fees. I question their practice of unnecessary soliciting.
Tellyjan's review and ratings | 104 words
Review by
Artiechang
on 13th Jul 2006
User Rating : 0
Respect :
0
HORRIBLE CUSTOMER SUPPORT! Beware! I purchased a digital camera from them and when it arrived it was defective. I called customer support and got a rude person. He contradicted the store's return policy, threatened to hang up, used offensive language and then basically tried to frustrate me into hanging up so they wouldn't have to deal with the problem. He even said "It's the manufacturer's problem, not ours". I WOULD NEVER BUY FROM THEM because of their customer support. Beware.... They ...
Artiechang's full review | 122 words
Review by
Avinashkum
on 15th Sep 2005
User Rating : 0
Respect :
0
I ordered a Panasonic Lumix LZ2 from Butterfly Photo for my baby's arrival in next couple of weeks. At the time of order they showed the item 'In stock'. They sent order confirmation confirming that order is going to be shipped in next 48 hours.
Next day I got an e mail requesting me to call them(as if I was not available on the telephone). When I called, they did everything to sell accessories at the exorbitant price. Somehow I survived.
After waiting for additional two days,I gave them ...
Avinashkum's full review | 188 words
Review by
czakolo
on 24th Aug 2005
User Rating : 0
Respect :
0
Every time I try to buy something at a good price (rebate, etc...) they have some problems, and lately they do not accept credit cards!
czakolo's full review | 36 words
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