Have a picture of Thames Water Water Utility?, please send it to us.
| Value for Money | 4.5/10  |
|---|---|
| Overall rating | 2/10 |
Full review by
blackwaterman
on 1st Jan 2008
User Rating : 4
Respect :
0
Good Points: I'm thankful the sewage system does always work! It's Hobson's choice though.
Bad Points: Thames routinely charge you for something you may not be using...surface (rain) water drainage. Most houses use soakaways for this, but Thames ASSUME that they don't. So they sting you for it! My supermarket doesn't assume I've bought something and then charge me. They FIND OUT.
General comments: Read the bill carefully for the vague reference to this. Then contact them, providing postcode. That's all that's needed to reduce your bill (by not much, it's true!) Billing isn't clear, making reference to "abated" charge now. It was angry before? Well, I was!
blackwaterman's review and ratings | 103 words
Review by
shakytumbleweed
on 19th Aug 2005
User Rating : 0
Respect :
0
Oh Thames Water, where oh where shall I start?
When we moved into our flat we supplied Thames Water with a meter reading. They then billed us for a beginning and end figure that wasn't anywhere near the supplied figure.
We told them this. They apologised and said not to worry they'd sort it out.
A month or so later we get a red bill. Erm... hold on, your bill was wrong. Not to worry said Thames Water, we'll arrange a meter reading with you and that'll sort it out.
Eight months down ...
shakytumbleweed's full review | 172 words
Would you like to see a review that's not being listed?
