UK Power Reviews - www.ukpower.co.uk

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★★★★☆
4.4 / 5
89% of users recommend this
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Latest Reviews

★★☆☆☆

“Does not follow through”

Written on: 04/05/2014

Web site easy to use. Confirmed my wish to transfer on 4/3/14. Uk Power emailed saying it would take 4-6 weeks for transfer. Heard nothing from BG or Uk Power so rang them on 25/4/14. Took 4 days to reply. Quote... "Thank you for raising the British Gas query. I can confirm that there was an issue with processing the contract from British Gas’s side which has now been rectified. They will process your contract as quickly as possible and will be sending you contract packs within the next few… Read Full Review

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★☆☆☆☆

“UK Power Ignores it's Customers”

Written on: 26/12/2013 by PhilBaz (1 review written)

I used UK Power to switch my gas and electricity energy supplier, I chose them because thei advertising promises a £30 cashback incentive for dual switched however to date they have not kept their promise as they have not made this payment. Despite sending 2 e-mails enquiring when I should expect the payment they have ignored me and both my e-mails and the payment has still not been paid. This is very poor and I certainly will not be using them again and have told everybody I know not to use… Read Full Review

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★☆☆☆☆

“Transfer did not happen”

Written on: 20/12/2013

I contacted this company on 5th November to transfer my electricity supplier. On the 16th Dec after chasing several times I still had not received anything to confirm the switch. I therefore directly contacted the the energy company i wanted to switch to by filling in their switching form. Very easy and within a week I have received confirmation of the switch and am now looking forward to the swap. As far as I can see this UK Power.Co.UK did not have the resources available to cope and used… Read Full Review

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★☆☆☆☆

“Still waiting to transfer”

Written on: 19/12/2013

I am sorry to say but I have not been contacted regarding my change of supplier,i was lead to believe that it would take 6-8 weeks here we are in December still waiting… Read Full Review

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★☆☆☆☆

“What now?”

Written on: 19/12/2013

I don't know if I have an account with npower - I haven't got an account number which they ask me for. I have given my email address as requested but can't go any further until I have the number. Can you help?… Read Full Review

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★★★★★

“uk power rev.”

Written on: 15/11/2013 by keiths1 (1 review written)

The process was very easy and all parties reacted within the time periods,the gas readings were taken by the energy companies.The electricity [because the meter is located in the house just involved a phone call detailing the reading.I still have not received my £40 wine voucher at this time… Read Full Review

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★★★★☆

“energy switch comparison”

Written on: 11/11/2013

Found it very informative, reliable and very easy to switch.Service was also very good.Would recommend to friends and relatives… Read Full Review

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★★★★★

“enyswitch ”

Written on: 07/11/2013

easy to use and quick efficient no messing… Read Full Review

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★★★☆☆

“CHECK ALL THE COSTS”

Written on: 27/10/2013

When assessing a change of supplier remember switching agencies do not take into account the end of an existing contract and the start of a new one. During this period you will be charges your existing suppliers standard tariff which can easily be £50 to £150 more expensive depending on the consumption during this period. You are not warned of this possibility on UK Power or on any similar comparative web sites. The figures quoted by these people are correct but without all of the details… Read Full Review

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★★★★☆

“use UK power”

Written on: 24/10/2013

Person I spoke to took the stress out of deciding which was the best supplier for me.All is going through at the moment so fingers crossed for cheaper bills… Read Full Review

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★☆☆☆☆

“A Waste Of Time”

Written on: 23/10/2013 by Shawn315 (1 review written)

Yesterday I called them to switch my gas he took my details and promised to call back in one hour. The following day I called again asking why they had not called me and what is the status of my application!. To this I was barraged with silly question I repeated my 1st request I Would Like to Change My Gas with no standing charge He then immediately started to defend standing charges explaining I must have them - ~I said good buy and call the company and changed in 5 minutes - WHAT A WASTE OF… Read Full Review

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★☆☆☆☆

“Switch from BG to NPower”

Written on: 17/10/2013

I used your website on 29 September to switch from BG to NPower and received an email from you that day. Since then I have heard nothing from NPower although I believe that I should have received a welcome pack within 7 days. I am not happy with the lack of response of any kind from NPower and am considering cancelling the request although the colling off period has expired… Read Full Review

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★★★★☆

“Very good site to use”

Written on: 07/10/2013

Site was very good, efficient and quick at helping me see all the different options open to me. It included information about the tariffs, the savings per year, and the overall cost It also gave a little information about the suppliers themselves, which helped me to choose a greener supplier. I liked the way the web pages were set out, and the way they displayed the information. There is nothing to dislike about this very helpful web site… Read Full Review

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★★★★★

“EASY”

Written on: 03/10/2013 by vallewis (1 review written)

SO EASY, AND SIMPLE, NO BOTHER, I WOULD DEFINATELY RECOMMEND THIS SITE TO MY FAMILY AND FRIENDS… Read Full Review

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★★★★★

“Easy Switch”

Written on: 03/10/2013

Thank you Uk power for making my energy switch to a new supplier easy and straightforward… Read Full Review

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★★★★☆

“Electric supply”

Written on: 03/10/2013 by Skooby (1 review written)

It was quick and simple I just hope the following process to switch goes as well… Read Full Review

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★★★★★

“Excellent”

Written on: 03/10/2013

The UK Power website was clear, straightforward and easy to follow. I hope the actual transfer runs as smoothly!… Read Full Review

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★★★★★

“Real Life Experience”

Written on: 02/10/2013 by GabrielleG (1 review written)

I visited several comparison sites before selecting UK Power to effect my transfer. I did this as I found the UK Power information to be more accurate and realistic - typically it gave savings/costs in relation to my current payments rather than a perception of the costs that I would face when/if my present contract expires. The process of transferring was simple and straightforward - I completed it all in just a few minutes. There was a delay once I pressed the "continue" button but that was… Read Full Review

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★★★★☆

“Energy Comparison”

Written on: 02/10/2013

The site is useful and very easy to navigate. Do not ask for too many information. The site takes the Banking information, which says they will transfer this info to M&S Energy. I hope they do it as says… Read Full Review

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★★★★★

“easy switching electricity”

Written on: 02/10/2013

Trouble free experience, will recommend to friends & family… Read Full Review

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