Have a picture of Ring O' Roses, Sydenham, London?, please send it to us.
| Value for Money | 6.9/10  |
|---|---|
| Overall rating | 5.7/10 |
Full review by
flower 1234
on 7th Jul 2008
User Rating : 2
Respect :
0
Good Points: Best collection of dresses that I had seen.
Bad Points: I thought the staff were unfriendly. No toilets available for customer use. Dress appeared not to be steamed once collected. Had to pick up dress before 12 midday. Not allowed to view dress prior to first fitting. I felt the after sales service was poor and seemed very inflexible, only given two dates and times which suited me for first dress fitting.
General comments: Having read comments on here prior to visiting Ring o'Roses Sydenham, I was hesitant to return, but they do have a good selection of gowns.
Upon my second visit, I asked if I could use the toilet and was informed that customers were not allowed to use it, due to health and safety regulations.
Once handing over a deposit for my dress I was given ring o' roses terms and conditions and was informed to sign it. From here I thought the attitude of the staff seemed to change and I felt like a nuisance when I had any further questions to ask.
Called the store to arrange a fitting date and was only provided with two dates; therefore had to take time off work to fit it in with them. It was at that point I was also informed that I could not view the £1,000 dress until then (was not told this prior to purchase).
Discussed a collection date with the member of staff at the desk and was told that I had to pick up the dress before 12 midday. When I asked why, it was stated that this was due to the fact they do no have enough storage space for the dresses once the dresses had been steamed?
When I got the dress home, we checked it over and it was apparent that it had not been steamed as it seemed all crumpled up. Overall, Very disappointing.....
flower 1234's review and ratings | 310 words
Review by
tchimangag
on 28th Jun 2008
User Rating : 4
Respect :
0
I went to Ring O' Roses today (28/06/08) after calling last week to be able to try the sample dress of the one that I bought. When I got there the sample dress had been sold and I was informed I should have called first (which I did!!). They had no picture of my dress and I was not allowed to take a picture of myself in a similar one either. A Sales Advisor suggested I go to their Sidcup branch! (I live in Luton, Buckinghamshire and just spent 2hr in public transport getting to the Sydenham Bran ...
tchimangag's full review | 291 words
Review by
Guest.
on 23rd Jun 2008
User Rating : 10
Respect :
0
I had a wonderful experience this week at the Ring o Roses bridal shop. They were so pleasant and the girl really knew her stuff with regards to the dresses. I went in wanting a hippyish flowers in hair and no shoes kind of wedding dress and came out with a gorgeous and intricately beaded glamorous dress...and veil.....and tiara!!! All suggested by her and totally amazing on....she was an absolute delight and i trusted her completely....the shop itself is spacious and bright. lovely.
Guest.'s full review | 90 words
Review by
Guest.
on 15th Apr 2008
User Rating : 2
Respect :
0
I had always imagined shopping for a wedding dress as a fun and exciting experience but I didn't find that here. If you are looking for a large selection of low-cost dresses then you should find something (most of the ones I saw appeared to be between £400 - £1,000
I called the shop to let them know I would be 15 mins late and was informed this would be deducted from my allocated slot. Apparently this is 1 hour, even though I had not been told this over the phone when making the app ...
Guest.'s full review | 585 words
Review by
B1ue52
on 18th Nov 2007
User Rating : 10
Respect :
0
Nothing more to add really that I haven't already covered, great service, great choice, very friendly and i never once felt I was paying for it.
B1ue52's full review | 218 words | 1 comment added.
Review by
CChandler
on 7th Nov 2007
User Rating : 10
Respect :
0
Wonderful service, nothing too much trouble
CChandler's full review | 88 words
Review by
redlipstick
on 30th Sep 2007
User Rating : 10
Respect :
0
My daughter's wedding was a wonderful experience and she looked truly beautiful. With all eyes on the bride, choosing the right dress has to be one of the most stressful things in the wedding preparations. I can honestly say that the Ring O'Roses staff helped us select the perfect dress for the occasion, and there wasn't a dry eye in the house when she walked down the aisle... :-)
redlipstick's full review | 104 words
Review by
brobinson
on 16th Sep 2007
User Rating : 10
Respect :
0
My 'now' wife visited Ring O' Roses and purchased her bridal dress from there and I have to say they were absolutely marvellous with her. I find it astonishing to read that 'Some people' have had bad experiences with them as my wife could not praise them enough. The staff offered some invaluable advice, were extremely attentive.
Keep up the good work girls - it is appreciated.
brobinson's full review | 74 words
Review by
Slavikova
on 15th Sep 2007
User Rating : 8
Respect :
0
Cannot understand why anybody would want to criticize Ring O' Roses, Sydenham, London, I was very pleased with the service and with the wide range of dresses on offer. Many thanks.
Slavikova's full review | 43 words
Review by
dthorn
on 8th Sep 2007
User Rating : 10
Respect :
0
Having been to several wedding dress shops over the last 7 months, looking for a wedding dress, I was astounded at the wonderful service I received at Ring O' Roses in Sydenahm.
They were consistent, attentive, and the most astounding of all is they actually had great knowledge in what they were selling, which is something I found lacking in previous shops.
They were immensely patient, welcoming, and above all, they made, what has previously been a very stressful situation, seem a pleasur ...
dthorn's full review | 118 words
Review by
mick f p johnson
on 6th Sep 2007
User Rating : 10
Respect :
0
I recently ordered my wedding dress from Ring O'Roses in Sydenham for my wedding next year. The girls were most helpful, and nothing was too much trouble.
This was the sixth shop I had visited, including 3 in Knightsbridge, and the service I received at Ring O'Roses was exemplary. Indeed, I was so impressed that I have recommended the shop to 3 of my closest friends.
mick f p johnson's full review | 66 words
Review by
fluffk
on 14th Jul 2007
User Rating : 0
Respect :
0
I guess they have a reasonable selection, and it is good to see what styles they have, but I would not recommend Ring O Roses.
On my second visit to the shop, the staff were very unfriendly - once I'd parted with some cash. When I turned up to try on some shoes, with the sample wedding dress, they raised their voices because this was my second appointment. They had allowed me to make this appointment, which apparently they shouldn't have done (only allowed one shoe fitting).
After having ...
fluffk's full review | 177 words | 1 comment added.
Review by
Desdemona
on 7th Jun 2007
User Rating : 0
Respect :
0
Go here to look at styles, but in my opinion do not buy from them.
Desdemona's full review | 125 words
Review by
cynthiadyer
on 8th Mar 2007
User Rating : 5
Respect :
+1
I still have to send the store pictures of my wedding day.
But I would just like to thank them for their assistance, advice, patience and understanding. They did a great job and other than a few hiccups, they were mavellous.
I have recommended them to friends and family, who have been happy with the service they have had.
I wish that they would bring back the first Sales Assistant I saw, as she was absolutely marvellous.
cynthiadyer's full review | 275 words | 4 comments added.
Review by
TJohn
on 15th Nov 2006
User Rating : 0
Respect :
-1
I also had the worst experience at that branch, the staff you have there are rude and the dresses are dirty and smelly. They wasted time then they started rushing me. I wanted to cry they forced dresses on me not listening to my view of what I want. I hate that branch I would never recommended anyone to go to that branch. They should change the staff there.
TJohn's full review | 69 words | 2 comments added.
Review by
Helga
on 17th Aug 2005
User Rating : 0
Respect :
0
I had the most horrible experience at Ring of Roses, Sydenham, London, wedding dress shop. To cut a very long story short I was forced to leave the shop with my wedding dress looking like I had huge bulges growing out of my side and rear, the whole dress looking absolutely terrible and nothing like the sample dress I ordered. I had noticed this big problem along with my bridesmaid and mother in law on both my dress fittings and had been reassured by the shop in-house fitter, that it would be sor ...
Helga's full review | 258 words | 2 comments added.
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