Swiftcover Travel Insurance Reviews

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2.9 stars
Average rating for this product is: 2.9 out of 5

From 3 ratings and 22 reviews

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Average Ratings for Swiftcover Travel Insurance

  • Value for Money2.9 stars
  • Reviewer Ratings2.9 stars
  • Overall Rating2.9 stars

22 Reviews For Swiftcover Travel Insurance

  • Guest 17th Oct 2009

    Reviewer rating: 1 stars


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    some money blew out of my pocket while abroad and i promptly informed the police. i was told by swiftcover i was entitled to compensation as i purchased the policy before a wording change. swiftcover treated me with contempt and never even said sorry for turning down my claim. they are a waste of time and money

  • Guest 23rd Jul 2009

    Reviewer rating: 1 stars


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    Swiftcover travel insurance is APPALLING. DO NOT USE THIS COMPANY!

    My partner and I were abroad in France when we learned that one of his colleagues had tragically died (of breast cancer at a young age) and we needed to come home for the funeral. It cost us more than £600 to cancel our existing arrangements and rebook everything. Swiftcover refused to cover us. Why?

    First of all, they claimed that we weren't covered for employees, only death of close family. Luckily, I had the contract t ...

  • Guest 21st Jul 2009

    Reviewer rating: 1 stars


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    The most awful of experience of an insurance company ever. We lodged a genuine claim with all documentary evidence. Swiftcover travel insurance is underwritten by another company who couldn't care less. Have now escalated to the financial services ombudsman for review. Swiftcover was cheap, but then they don't cover you. Do yourself a favour and look elsewhere.

  • rosie123 15th Dec 2008

    Reviewer rating: 0 stars


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    Emailed Swiftcover several times to try and renew my annual travel insurance policy early as I needed the documents for a trip. Query was answered by someone different every time and every response was exactly the same. No one actually bothered to renew the policy, I just kept having conditions explained to me and asked to confirm I wanted to renew early. Felt I was just going round in circles. So glad I never had to make a claim with them! Have decided to go elsewhere.

  • Guest 8th Jul 2008

    Reviewer rating: 3.5 stars


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    Easy to buy. Cheap. Very cheap. Easy to use website. Insurance certificate immediately available (as a PDF). Answered a couple of queries promptly by email.
    No experience of their claims handling efficiency.

  • Guest 24th May 2008

    Reviewer rating: 3.5 stars


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    I have taken up a policy with Swift Cover and unfortunately had to make a claim last week. I must say that the service offered when I called to register the claim was fantastic, and my car is already in the garage and nearly fixed. The hire car was a great investment - cheap as chips and a rather nippy little thing! Fun! All in all, a not so pleasant experience, made much better by decent customer service and friendly accesible staff.

  • pannikt Rank: Lance Corporal 27th Apr 2008

    Reviewer rating: 0 stars


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    I have not come across such poor company in years. This also includes swiftcover' "senior" (???) management who was unable to understand and handle very simple issue. I'm glad I cancelled my insurance and moved elsewhere.

  • kateclewes 29th Feb 2008

    Reviewer rating: 0 stars


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    Our data on the site was all incorrect, very alarming. WE got the blame! It was corrected by someone (after a massive attempt to speak to a person) and it was ans still is wrong on the site. Our payment was never taken for our cover when it should have been, weeks later it transpired the card information was wrong too, and we hadn't paid, so we did, then they cancelled the insurance and only re-paid us the difference! I would insist that, in the event of an accident they would not have cover ...

  • rabbit36 27th Oct 2007

    Reviewer rating: 5 stars


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    I looked around and cover looks much the same whoever you buy it from but Swift were £40 cheaper than my previous insurer (Post Office) and their website is really easy to use. I called their help line with a question andgot straight through and was pleased to hear that it's in the UK. I would definitely recommend.

  • clare wilkinson 25th Oct 2007

    Reviewer rating: 5 stars


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    Bought the insurance on the web site. It was easy user friendly and easy to purchase. Any queries I had were answered directly on the website.

    None, although I did not have to claim.

    This is the third policy I have purchase over the last two years and I have never had a problem.

  • junglejim2007 8th Oct 2007

    Reviewer rating: 0 stars


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    You get what you pay for. I just hope I don't have put a claim in this next year - their administration systems and procedures are appalling. I was with Privilege Insurance and only switched because of the cheaper quote. Mistake. Hopefully swiftcover will tarnish AXA's generally good reputation to such an extent, the parent company will step in an sort out this online mess.

  • lordlarry 24th Sep 2007

    Reviewer rating: 0 stars


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    Where do I start. I got Swiftcover cover as it covered missed departures, but when I tried to claim after being held up in motorway traffic for over three hours I was told that I could not claim, as I was not in an accident myself! I had to then pay over £300 for another flight.
    They have unfortunately been consistently unhelpful, bordering on rude, and I would not recommend them. It is sad as they are very reasonable priced, but in my case there is a reason for it.

  • Hard to please Rank: Lance Corporal 17th Sep 2007

    Reviewer rating: 5 stars


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    Having compared the alternatives they were the cheapest on a like for like basis of any insurer. The buying process is simple and I actually did call their help team just to check what their service was like and got through without a delay. The girl I spoke to was very helpful and friendly and UK based. Couldn't recommend more!

  • bob001 14th Feb 2007

    Reviewer rating: 1.5 stars


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    You get what you pay for.

  • AliceWethered 16th Aug 2006

    Reviewer rating: 4.5 stars


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    Quick, cheap and user friendly. A very easy speedy service. Highly recommend Travel Insurance

  • gonedownunder 11th Aug 2006

    Reviewer rating: 5 stars


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    The price and level of cover is good with Swiftcover travel insurance. Not only was it the cheapest I could find, but it covered me for everything I needed, and a lot more. Oh, and the website was quick and easy to use too.

    If you're going backpacking, then definitely check them out. My insurance was only £115 for the year! I had other quotes of over £200 for the same cover. I will definitely use them again next time.

  • carterid 2nd Aug 2006

    Reviewer rating: 4.5 stars


    On average, people found this review very helpful
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    Swiftcover offered annual worldwide travel insurance cover for the lowest amount I could find. The website was quick and easy to use too.

    I claimed for a stolen MP3 player, and I had no problems getting a replacement from them.

    I would have liked the opportunity to speak to someone if I wanted it. I am more than happy to deal with anything via the Internet, but it is reassuring to know that there is someone at the other end of a line if I need them.

    Cheap cover, especially as the annua ...

  • Roberto9 2nd Aug 2006

    Reviewer rating: 4.5 stars


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    I bought an annual travel insurance policy for my wife and family for £42 from Swiftcover! The website was very simple to use, and I bought the policy in under 3 minutes, so I guess you could say the site was quick!

  • bluehighs 8th Mar 2006

    Reviewer rating: 4.5 stars


    On average, people found this review very helpful
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    I have nothing but good things to say about Swiftcover, during a recent trip to Spain I came down with food poisoning and the claim process was fast and friendly and hassle free. I would recommend them to anyone

  • PTS 25th Oct 2005

    Reviewer rating: 4.5 stars


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    I needed last minute insurance for a weekend break. I found the Swiftcover travel insurance web site and checked their price with the likes of Insure and Go. I couldn't fault it. I printed the documents off there and then, and off I went!