Multi-Marques Ltd - www.multimarques.co.uk

Multi-Marques Ltd - www.multimarques.co.uk

User reviews
4.4

Customer Service

4.7

Value For Money

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Multi-Marques Ltd - www.multimarques.co.uk

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Multi-Marques Ltd - www.multimarques.co.uk
4.82 42 user reviews
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417%
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12%
4.4

Customer Service

4.7

Value For Money

User Reviews

Janeyandpaul34
5

Customer Service

5

Value For Money

Exceeded All Expectations

Wow, what an amazing service, Multimarques exceeded all expectations.

After a bad experience purchasing a Kadjar which I rejected within 24hrs of taking delivery, I wanted someone to completely look after my interests and source me a replacement vehicle. Whilst discussing my recent concerns on the Renault forum (Tapatalk) I was contacted by several individuals recommending that I speak to Multimarques, who also advises on the forum. All stating that he would reliably be able to source me replacement vehicle at a fair price. I have to say No other Renault dealer or car deal search i.e. Carwow could match the same price as Multimarques. He will look after your interest from start to finish. It's rare these days to find someone who you can completely trust.

My car was made to order and was delivered to my door at no extra cost within 10 weeks of placing the order.

Whether paying cash or with PCP finance which is also far more competitive than any dealer he is definitely your man.

If you are nervous at dealing with someone on line you've never met don't worry, he is always on the end on the phone/email and would more than welcome you to visit his office.

simariegolf
5

Customer Service

5

Value For Money

Top Dealer

Multi Marques, has been helping me to find just the right car and just the right deal for about six weeks now. He's been endlessly patient with researching options and available cars. He's also taken time to carefully explain the benefits and pitfalls between contract hire and outright purchase. I can't recommend this guy highly enough... if you want a personal service form someone who clearly knows his cars and wants the best for his customers - go to Multi Marques.

Guest
5

Customer Service

5

Value For Money

Excellent Dealer!

I bought a new renault Kadjar in January from Multimarques having been in contact via the renault members forum following a rant I had written about my local renault dealer. Multimarques excelled in giving me the best deal, fiancé and customer service way and above my local dealer. I have recommended Multimarques to my friends as I don't think you will get a better service or customer satisfaction. When I had a minor issue Multimarques went out of their way to get it resolved. I will be returning to Multimarques for my next purchase! Well done!

gjpm
5

Customer Service

5

Value For Money

Excellent First Experience With Multi-marques

This was without doubt the best car buying experience I have had. The trustworthiness and respectful qualities of Richard are absolutely remarkable.

Having travelled from Aberdeen to collect a Nissan NV200 Combi, I would have no hesitation to buy from Multi-Marques again. I will be recommending Multi-Marques to all I know as the whole concept of Multi-Marques should be the future direction of car sales.

Davidfitz
1

Customer Service

3

Value For Money

There Is Definitely A Case Of Caveat Emptor With M

There is definitely a case of caveat emptor with Multi-Marques - we are still waiting for the V5 to arrive to show that we are the registered keeper of the car, despite having bought the car 5 months ago.

There is definitely something fishy about the way Multi-Marques works, since Richard intimated that he wasn't meant to be selling the car on within 6 months. This came as a shock, as we thought we were buying a brand new car, not one that had been owned beforehand.

So, car OK, price was OK for a brand new car, not so for a pre-owned car, but something definitely suspect about the arrangement. Several emails and voicemails have been sent/left to request assurance that we will get the V5 but it still hasn't turned up.

I have since complained to Nissan and Barclays Finance to see if they have any influence, let's see if that works.

1
Guest

We are sorry that at David Fitz dissapointed with the service we provided , the car was brand new and not used or driven by any other individual , the car was pre registered which was notified to the client , it was delivered direct with just delivery miles on and with a big saving against list price.we pride ourselves on offering good value for money and generally clients are happy with our service , on this occaision our system must have let us down and we did not meet the clients excpections , we should have got the reg document to the client sooner and have appologised for the delay.

jcshutts
5

Customer Service

5

Value For Money

It Is Actually When Something Goes Wrong That You

It is actually when something goes wrong that you get to test the integrity and commitment of a service provided by a company. We were unfortunate in the purchase of our new car, in that the dealer who supplied the vehicle to Multi-Marques for onward sale to us, made a number of mistakes. These mistakes left Multi-Marques to pick up the pieces and deal with the ' fall-out ' , which they did in an exemplary manner. My dealings with employees at Multi-Marques were at times tense, (after all we were spending a lot of money), but they met our expectations and surpassed them. I would return to the company again to find me a car in the future; they were excellent and 100% committed to providing the best possible service (which they did). Thank you.10/10

1
Guest

Thank you for you kind review , we are not perfect and can make mistakes , its always good to learn from from these reviews and what clients think of our service , we are glad you were happy with your purchase and look forward to dealing with you again.

itshimthere
4

Customer Service

5

Value For Money

Multimarques.co.uk Have Competitive Prices, Reliab

multimarques.co.uk have competitive prices, reliable contacts.

D T Taylor
4

Customer Service

4

Value For Money

Multimarques Responded To My Initial Questions In

Multimarques responded to my initial questions in a matter-of -fact manner and without any "fast talk". Having been burned in a previous internet transaction, I was cautious about entering into another fairly major deal by this means. The transaction was agreed over several calls and no pressure was felt in spite of continued scepticism on my part. The Company's flexible approach to part exchange and delivery/collection was also helpful in cementing the deal. I do not have a clear feel for the size and turnover of of the Company, but I did feel there was a high level of interest in me as an individual customer and I actually enjoyed what was for me a novel experience. I must say, given that the purchase seemed such good value, I was almost surprised that the car was standing there exactly as promised and as well presented when i arrived to collect it. I would imagine that selling by internet of such an important item as a private car is not easy and I congratulate Multi Marques on their competence. I would recommend them to friends and hope I might have the opportunity to deal with them in the future.

itshimthere
5

Customer Service

5

Value For Money

Multi-marques Ltd Give Excellent Personal Service.

Multi-Marques Ltd give excellent personal service. very competitive pricing saving me in excess of £5000. Kept informed throughout the transaction.

I would recommend a call to them.

terry lawson
4

Customer Service

5

Value For Money

My Wife And I Saw The Multi-marques Ltd Advert Whi

My Wife and I saw the Multi-Marques Ltd advert whilst browsing the internet for reviews of a car we had seen at a local dealers, and were attracted by the huge savings on offer. As we live at the opposite end of the country and had never purchased anything as expensive as a car through the internet before we were sceptical about dealing with a Company so far away, however we decided to contact them and were quickly put at ease by the friendly professional help we were given by the member of staff who arranged everything for us from sourcing the model we required to arranging the finance and delivering the vehicle on time and at a great price!

We are pleased to recommend Multi-Marques to anyone looking for great value and service.

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