
| Customer service | 9.6/10 |
|---|---|
| Value for Money | 9.9/10 |
| Reviewer Rating | 9.8/10 |
| Overall Rating | 9.8/10 |

Full review by
jcshutts![]()
on 17th Apr 2009
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User Rating : 10
Respect : 0
Good Points: commitment to meeting the needs of the customer. Very good prices. An appreciation of the need for a new car to be spotless and in showroom condition
General comments: It is actually when something goes wrong that you get to test the integrity and commitment of a service provided by a company. We were unfortunate in the purchase of our new car, in that the dealer who supplied the vehicle to Multi-Marques for onward sale to us, made a number of mistakes. These mistakes left Multi-Marques to pick up the pieces and deal with the ' fall-out ' , which they did in an exemplary manner. My dealings with employees at Multi-Marques were at times tense, (after all we were spending a lot of money), but they met our expectations and surpassed them. I would return to the company again to find me a car in the future; they were excellent and 100% committed to providing the best possible service (which they did). Thank you.10/10
jcshutts's review and ratings | 161 words
Review by
fmfacchini
on 31st Mar 2009
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User Rating : 9
Respect : 0
multimarques.co.uk have competitive prices, reliable contacts.
fmfacchini's full review | 16 words
Review by
D T Taylor
on 24th Mar 2009
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User Rating : 9
Respect : 0
Multimarques responded to my initial questions in a matter-of -fact manner and without any "fast talk". Having been burned in a previous internet transaction, I was cautious about entering into another fairly major deal by this means. The transaction was agreed over several calls and no pressure was felt in spite of continued scepticism on my part. The Company's flexible approach to part exchange and delivery/collection was also helpful in cementing the deal. I do not have a clear feel for ...
D T Taylor's full review | 215 words
Review by
peters2177![]()
on 23rd Mar 2009
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User Rating : 10
Respect : 0
I found Multi Marque by chance and wished I had found it years ago. Very professional and offered personal service throughout. Kept informed of the transaction. Very competitive, saving me over £5000 in comparison to local dealer. Despite being based 350 miles from me, well worth the journey
peters2177's full review | 47 words
Review by
peters2177![]()
on 23rd Mar 2009
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User Rating : 10
Respect : 0
Multi-Marques Ltd give excellent personal service. very competitive pricing saving me in excess of £5000. Kept informed throughout the transaction.
I would recommend a call to them.
peters2177's full review | 27 words
Review by
terry lawson
on 21st Mar 2009
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User Rating : 9
Respect : 0
My Wife and I saw the Multi-Marques Ltd advert whilst browsing the internet for reviews of a car we had seen at a local dealers, and were attracted by the huge savings on offer. As we live at the opposite end of the country and had never purchased anything as expensive as a car through the internet before we were sceptical about dealing with a Company so far away, however we decided to contact them and were quickly put at ease by the friendly professional help we were given by the member of staf ...
terry lawson's full review | 134 words
Review by
Guest.
on 18th Mar 2009
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User Rating : 10
Respect : 0
Multi-Marques Ltd are super people to deal with , i was happy to pay a deposit by credit card as i knew that i would have protection.The car was exactly as promised.
Guest's full review | 32 words
Review by
RW Graham
on 17th Mar 2009
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User Rating : 9
Respect : 0
At first I was apprehensive about buying a car over the internet, so I performed some basic checks. After these all came up satisfactory I proceeded with my purchase from Multi Marques. The service was what I expected, the people friendly and professional. All the arrangements to pick the car up went as planned and in general I was very satisified with the overall process.
RW Graham's full review | 65 words
Review by
GMA
on 17th Mar 2009
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User Rating : 10
Respect : 0
I was very satisfied with the service provided by Multi-Marques. They answered my multitude of questions always called back as promised and the car was delivered on time. On top of that the car was much cheaper than I could find it anywhere else. We will cerainly go back to them for our next car and I am already recommending them to our friends and colleagues
GMA's full review | 81 words
Review by
stevecoda
on 23rd Feb 2009
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User Rating : 10
Respect : 0
We bought a Toyota Verso from Multi-Marques Ltd, this could not have been more simple, quick easy transaction. MM handled everything and delivered on time! Extremely pleased. Extremely efficient customer service. Quick, reliable, trustworthy dealership! Would highly recommend.
stevecoda's full review | 38 words
Review by
rscltd
on 20th Feb 2009
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User Rating : 10
Respect : 0
Multi-Marques Ltd give an excellent personal service which in my experience is unavailable from the Main Dealer network. The car was significantly cheaper than the main dealers / other internet brokers and the finance was at an excellent rate.
rscltd's full review | 38 words
Review by
Bikersal
on 28th Jun 2008
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User Rating : 10
Respect : 0
I was rather nervous about buying my car online but need not have worried. I was delighted to choose a car with the colour and spec I required at an excellent saving. I purchased my new Clio DCI86 in March this year and have just completed my first 6000 miles. I have already recommended Multimarques to my friends and in view of my current mileage may actually consider leasing through them next time.
Bikersal's full review | 82 words
Review by
snotneck
on 16th Nov 2007
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User Rating : 10
Respect : 0
I must have been the most cynical, hostile, and apprehensive buyer on the Internet but Multi-Marque's blend of assured professionalism and customer-friendly approach soon changed my outlook.
The premise is simple; you know the car, cars or fleet you want and they provide it at the negotiated price.
That's it!
I will be contacting Multi-Marques for my next car and would earnestly recommend them to everybody.
I was well impressed.
snotneck's full review | 70 words
Review by
bompy
on 27th Aug 2007
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User Rating : 10
Respect : 0
This is one of the best organizations that I have dealt with for many a year. They never forgot that I was a customer and that my business was important to them ............ but without actually saying so! On completion of the deal they can rest assured that they will always get my future custom. They ALWAYS phoned back when they said they would. After sales service, eg when DVLA lost a cherished number of mine. As far as they were concerned the deal was "done and dusted" by then but they bent o ...
bompy's full review | 119 words
Review by
Terence Ryott
on 26th Jul 2007
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User Rating : 10
Respect : 0
I had reservations at first, but would not hesitate to deal with M-M again. The new car is exactly what my wife and I wanted. Multi-Marques shall surely be contender for 2007 award.
Terence Ryott's full review | 65 words
Review by
david1db
on 15th Mar 2007
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User Rating : 10
Respect : 0
I would not hesitate to buy another car through Multi-Marques or recommend them to others.
david1db's full review | 30 words
Review by
kevinfulcher
on 6th Dec 2006
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User Rating : 10
Respect : 0
I have been buying cars for companies and personal requirements for over 26 years, and I always seem to get let down on quality of service or delivery dates, but most of all the attitude of the supplying dealer changes once the cheque has been handed over, especially when there is a problem with the product. The Directors of Multi-Marques are always happy to help if there is a problem at any stage down the line, and they always bend over backwards to make sure customer satisfaction is guaranteed ...
kevinfulcher's full review | 159 words
Review by
P Hawkins
on 23rd Nov 2006
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User Rating : 10
Respect : +1
Multi-Marques Ltd were a pleasure to deal with, I could not beat their price on my new Mercedes anywhere else in the UK. All of the staff were professional, helpful and a pleasure to deal with. My car was delivered ahead of schedule and I would recommend them without reservation.
P Hawkins's full review | 57 words
Review by
Dianna
on 6th Jul 2006
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User Rating : 10
Respect : 0
Multimarques were great to deal with, Mercedes car purchased for a lot better price than I could have got from the main dealers.
Fast friendly service.
Will definitely deal with again.10 out of 10
Dianna's full review | 40 words
Review by
L Muirhead
on 22nd May 2006
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User Rating : 10
Respect : 0
I have never bought anything so expensive on the net and was quite nervous parting with a large sum of money to a company I'd not even heard of. My worries were completely unfounded and the whole experience of dealing with Multi-Marques was a gift from start to finish. I can only rate their service as the highest I have ever experienced in car purchase. Thanks very much, and I'll definitely recommend you to my friends.
L Muirhead's full review | 81 words
