Flying Flowers Reviews - www.flyingflowers.com

★☆☆☆☆
1.3 / 5
7% of users recommend this
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Latest Reviews

★★★★☆

“excellent customer service”

Written on: 20/02/2015 by Darrell473 (1 review written)

I accidentally sent my order to the wrong address! But after sending a email to customer services to ask them to change this i had a reply within 4 minutes to say they have changed the address and put me completely at ease! Fantastic customer service and im sure the flowers will be just as lovely! Thank you… Read Full Review

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★☆☆☆☆

“DELIVERY NOT GUARANTEED - BEWARE”

Written on: 17/02/2015 by Edmondson32 (1 review written)

I ordered flowers to arrive for my mother's birthday on 16th February. I clearly selected this delivery date when it asked me 'When would you like these flowers to arrive?' The flowers arrived a day late, with no apology from Customer Service. I explained that I would not have paid for these flowers had I known they would not arrive on the selected day. I was told 'your confirmation email says that the flowers can arrive a day either side of your preferred date'. So, you select a date, pay… Read Full Review

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★☆☆☆☆

“Dying flowers”

Written on: 17/02/2015 by Garrisontc365 (1 review written)

Ordered red roses and lilies and they arrived on Valentine's day as requested,when I got home from work I couldn't believe the roses were dying,leaves were brown and falling off the petals were marked,the lilies were fine,but surely the roses should not have been sent in this state!!they were no way fresh.i have been offered a refund… Read Full Review

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★★☆☆☆

“Flowers failed to arrive”

Written on: 16/02/2015 by Cox280 (1 review written)

We ordered some flowers to welcome my daughter and son-in-law into their new home. I arranged them to be delivered when they both had a day off work - they were a surprise. The flowers failed to arrive,and it was about 5pm when we realised this. I called the helpline, and we were told they had been delivered that morning - but it must have been to the wrong address. They offered to send another delivery later that week. This time I told my son-in-law, and when the flowers failed to arrive a… Read Full Review

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★☆☆☆☆

“Never arrived at Christmas ”

Written on: 09/01/2015

I ordered my Christmas flowers nice and early for Christmas as it is a busy time of year I was so lookingforward to mum getting them for Christmas l had to tell her had she got her nice surprise so my surprise was ruined she had not got them l was so upset as she always gets flowers at Christmas so this is her first Christmas with out don't order at Christmas if you are waiting for the post as it is chaios l will not be using flying flowers again l got a refund… Read Full Review

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★☆☆☆☆

“Dreadful service”

Written on: 30/12/2014 by ruthiecam (1 review written)

I ordered flowers on 8th December to be delivered by courier on 23rd. They were not delivered. I emailed FF advising of this and they apologised and said they we re-deliver. They were eventually sent by post with insufficient postage and the recipient had to collect them from the post office and pay £6.20! These flowers were intended as a Christmas surprised but due to FF incompetence the surprise was ruined. To say I am not impressed is an understatement. I have tried phoning them… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 25/12/2014 by BenjaminLong440 (1 review written)

Ordered flowers for my mums birthday should have gone to a florist not as illustrated in picture and waste of money the bow was chucked in the delivery box very embarrassed with what they deem as a bunch of flowers! AVOID STICK WITH NEXT OR A LOCAL FLORIST!… Read Full Review

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★☆☆☆☆

“Never ever again!”

Written on: 27/11/2014 by LadyGG (1 review written)

Ordered from Flying Flowers having seen a flyer in Good Housekeeping Mag. Girl on order line not only couldn't pronounce some very common flower name-in the end I told her. Had to go through my address and recipient's' address twice (when she thought Belfast wasn't in the UK and wanted to charge for international delivery!!) Very long call, but order made. A day later another call FROM company to ask if I wanted the flowers as I hadn't paid for them. I assured them I had, but once again gave… Read Full Review

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★★☆☆☆

“Don't get what you paid for.”

Written on: 29/10/2014 by Jaydenf167 (1 review written)

Ordered flowers for a friend who had a bereavement. Paid for next day delivery - they took 2 days!… Read Full Review

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★★☆☆☆

“choose a proper florist ”

Written on: 30/09/2014 by Stokesqr106 (1 review written)

I received a floral card via this company, despite being on time the flowers were wilting and not at all as they looked on the website. The price was in no way justified for the tiny display that arrived. Flowers shouldn't be delivered by mail. Don't waste your money… Read Full Review

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★☆☆☆☆

“Extremely Poor Service”

Written on: 20/09/2014 by Monahan276 (1 review written)

I ordered a bouquet of flowers to be sent to an Aunt. I had an email back to say they could not be delivered to that area, so they commissioned Interflora to deliver them. The recipient was out at the time of the delivery and so the flowers were left outside the house in the rain. When the recipient came home, they were ruined. I have contacted Flying Flowers and, although they have promised to get back to me with an answer and refund, have not done so, despite reminders. I WOULD NEVER… Read Full Review

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★☆☆☆☆

“Horrendous company, no customer care at all.”

Written on: 19/09/2014

Ordered flowers for a friend. Didn't arrive on her birthday, got offered free chocolates and delivery for the next day. Chocolates never turned up with flowers, flowers were disappointing! Contacted customer services, they didn't care at all. Not interested. Wanted someone higher up to contact me to discuss the issue and never got the call, after asking different people to pass on my message! They didn't care about the awful service I had received. When I sent an email to them asking to be… Read Full Review

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★☆☆☆☆

“Avoid at all cost”

Written on: 18/09/2014 by zsBennett246 (1 review written)

Didn't deliver ( or if they did we have yet to find out where to ) Don't answer emails Don't seem to care!… Read Full Review

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★☆☆☆☆

“Rubbish and Waste of Money”

Written on: 08/08/2014 by WasteofMoneyTrashRubbish (1 review written)

Absolute waste of money. flowers didn't arrive on time and when they arrived several days late they were limp and starting to die. Very disappointing for sender and recipient. NEVER EVER USE THIS COMPANY… Read Full Review

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★☆☆☆☆

“Birthday Happiness Card ”

Written on: 30/07/2014 by Rubbish90 (1 review written)

There is nothing i can say . other that what a waste of MONEY .......would NEVER use FLYING FLOWERS AGAIN… Read Full Review

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★☆☆☆☆

“Do not use this company”

Written on: 21/07/2014 by rwoolford (1 review written)

The flowers didn't turn up and they didnt know where they were. Go with Interflora… Read Full Review

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★★★★★

“flying flowers versus idiot post office”

Written on: 20/06/2014 by Estrellau447 (1 review written)

as we had used flying flowers before with satisfactory service we again ordered more flowers for an address in Erith, London. due to the casual and non-caring attitude of the post office employees these where delivered 3 days late having languished in the sorting office at Dartford. this was not of course the fault of flying flowers who had sent them to arrive on the monday. we phoned flying flowers to tell them of the dreadfull service and couldn't care less attitude of the post office who… Read Full Review

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★☆☆☆☆

“save yourself the upset & use another company!!”

Written on: 09/06/2014 by rwAndersen438 (1 review written)

Ordered sympathy flowers, money went from my account but flowers never delivered, rang to find out what happened to be told order was cancelled as they said couldnt deliver to that area and they tried calling me which they didnt, very annoyed as they were going to a friend whose dad had passed away. Would nilot recommend and guy in customer service was an arrogant rude guy… Read Full Review

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★☆☆☆☆

“Late deilvery, poor compensation”

Written on: 27/05/2014 by mhoges (1 review written)

Ordered a bunch for my sister's bday (I live in Aus, she in NZ)...they got delivered 3 days after her bday. I was offered another bunch to be sent free of charge, however after informing them that this would be pretty much useless now they offered a refund...of just 20% ($9.00). Very disappointed and would never recommend or use these guys again… Read Full Review

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★☆☆☆☆

“Flowers were DEAD”

Written on: 24/05/2014 by Helzi (1 review written)

Absolutely disgusted..... flowers I ordered for my mom were delivered a day late and they were dead. date of dispatch was 3 days before so no wonder they were dead. I was so disappointed… Read Full Review

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