written by bazzabazz on 25/03/2016
we ordered online and it couldn't have been easier. the item arrived ahead of time and we can't wait to order again.... we have told everyone about the service
written by serid on 08/02/2016
I purchased a IEEE-1394 4 pin to 4 pin cable. Delivery was very prompt and cable came quickly. I then proceeded to attach the cable to connect a SACD with an amplifier. It could not make the connection despite trying different ports (thinking a port might be damaged). I disconnected the cable and checked it with a multimeter. It turned out that it was wired not according to IEEE-1394 standard. I cut the cable in half and soldered it back in the right way. Instantly connection was working. I wrote to Digital Media Store sharing my frustrations and the same day I received full refund. That is an example to other businesses how to run an exceptional customer service - could not be happier although I still need to buy another cable. I highly recommend doing business with Digital Media Store as even if it happens the product is faulty you won't go wrong with them!
written by on 11/04/2015
With just a few days before my partner was due to leave for the USA we found her camera battery no longer worked. Looked on the net and decided to place an order with Digital Media Store. With Easter only 3 days away I thought there would be no way the battery would arrive before the departure date (the Tuesday after Easter). To our delight the battery arrived on the Tuesday morning just before we left the house. Well done Digital Media Store.
written by Cox432 on 17/08/2014
i was very pleased with the quickness of the delivery of the item. I however sent for wrong part and returned it but with no hesitation on their part, so would tell friends to order from this site.thank you
written by Stokerlady on 15/08/2014
I had a problem with a battery I bought for my camera, (many months after purchase), Digital Media Store have replaced the battery completely free of charge. Brilliant service, thank you
written by dontgetratty on 08/07/2014
I have not actually used the battery yet so I can only go on what I received and seen, and I am very pleased with that.
written by on 10/02/2014
It was my first order from Digitalmediastore, and I am so impressed with their speed of delivery , and service. I have found them faster than eBay and Amazon, for delivery , I placed my order on the 4th/02/14, and received my full order to day 10/02/14, that is six days to my home address in Ireland. I will recommend them to my friends and also will be placing another order again soon. Thank you Digitalmediastore, for your fast delivery and services. The batteries and charger are perfect for my Legria camcorder and working well, with no difference between them and the Canon type only at a much cheaper price, and no loss of viewer information. Happy customer.
written by on 25/01/2014
I wanted a battery for a particular camcorder. Had tried elsewhere to no avail then found this company. The staff were very knowledgeable and helpful and the battery supplied was ideal for my camcorder. Nice to receive such excellent service and prompt delivery.
written by Dorothygibbs on 05/11/2013
Thank you very much for your help in sorting out my problem with my camera battery, (I did,nt realise it was rechargeable.) So thank you for your swift response to my query. Superb service.!!
written by routley1 on 19/10/2013
Received today all in good order, well packed, Many Thanks
written by on 22/09/2013
I ordered a battery for my mom's camera while she was visiting on holiday. Something happened during shipping and I did not receive the item. I mentioned to them that since she had left already I had not use for the item and whether I could cancel the order. Within a few hours I received a refund. I am well impressed.
written by on 26/01/2013
In October I purchased a lens hood kit for my Nikon Camera from Digital Media Store. The products arrived within a few days and within their lead time. I was very pleased with the kit but on Xmas day the lens adapter developed a fault. I emailed DMS telling them of the problem, not expecting a reply until after the holiday period i was pleasantly surprised when i got an email reply the same day. DMS were very apologetic and asked for more details of the problem. They suggested i send photos which i duly did. The next day they told me that the manufacturer in China agrred the product was faulty and instructed DMS to replace it free of charge without the need to return the original. Within a few days I had a replacement part. The product is first class and the fault could have happened to anyone in view of the large number of these made. The service from DMS was first class both in the way it was handled and the speed with which it was dealt with This is a company I will use again and would recommend to anyone
written by rob2347 on 19/11/2012
item arrived quickly and as described,highly recommended seller.
written by on 30/10/2012
The shop I bought my camera from don't sell spare batteries for it although they did phone around and said I could get one at another camera shop for £70. Well I went online and found you---battery £17.99 included postage and arrived in a few days. Great service, thanks very much. Very satisfied Kiwi
written by JohnWilsonWilliams on 27/07/2012
I have bought many items from Digital Media Store and they are of a high quality, they are sent very quickly and their communication is very very good. Could not ask for better. Unusually a mains transformer for a charger I'd bought stopped working. I contacted them at 4pm, got an immediate response - very helpful & also apologetic. The next day at 7am I received a replacement charger, no quibbling - absolutely brilliant. In my opinion they set the standard other companies should aspire to in all round customer service and how to deal with customers should a any goods become faulty. You can shop with confidence with this company, which for me is extremely important given the other less trustworthy companies on the Internet.
written by ianggggg on 12/07/2012
rang up,spoke to someone who knew exactly what i wanted not like a previous company i rang who sent totally the wrong item ! delivery was quick and well packed ..thank you
written by 1Gujjar on 05/07/2012
Very good products easy to use website dose what it says on the tin. Very easy safe way to pay. Delivery very fast got my products within three days good packaging well handled would recommend them to everyone and E.T thank you
written by on 08/06/2012
Excellent customer service, they reply to email questions you might have and delivery of goods is very quick and efficient. Well done, would certainly recommend my friends.
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