Republic Reviews

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★★☆☆☆
2.1 / 5
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Republic

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Latest Reviews

★☆☆☆☆

“Bad Quality Jeans”

Written on: 04/09/2013

I bought a pair of jeans December 2012 time for £25 which I believe is expensive when you can go to h&m and new look and get cheaper jeans! At first I was very please and they weren't the perfect fit but fitted to a good standard!! But within a few months I noticed the stitching to loosen around the knees, and within 6 months of owning these jeans they have gained multiple rips. When I buy jeans I buy them to last or until they have been outgrown, as in my past experience with other retailers… Read Full Review

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★☆☆☆☆

“Totally Dishonest.”

Written on: 29/08/2013 by haileycailey (1 review written)

Disgusting customer service at the SALISBURY BRANCH. My daughter (15yrs old) purchased a top with cash and was overcharged. When she queried the mistake she was told that she could have a credit voucher for the difference but they could not give her her money back. I went back with her to complain and got nowhere. I advised the manager?? that they were taking advantage of a young person and what they had effectively "stolen" her money but was told that as she had left the store (which was… Read Full Review

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★☆☆☆☆

“RIP OFF when is a sale a sale...when the staff decide!”

Written on: 05/08/2013

I today tried to purchase a number of items in the Reading store. The first item marked at £15 went through the till at £22.50. I was told it had been marked down in error despite there being a number of identical tops also having been marked down the staff refused to complete the transaction at the marked price saying it was always happening but no apology. I have a photo of said tops showing mark downs. Secondly there are signs up all over the store stating 20% off all ticket prices… Read Full Review

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Martysmarty's Comment

Written on: 29/08/2013

Disgusting customer service. My daughter (15yrs old) purchased a top with cash and was overcharged. When she queried the mistake she was told that she could have a credit voucher for the difference but they could not give her her money back. Total dishonesty on the part of the store..

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★☆☆☆☆

“POOR QUALITY”

Written on: 17/02/2013

My daughter bought a coat from the Trafford Center Republic last December for £60- an expensive one!! She started to wear it again from November this year and the zips completely broke. I informed the shop manager at the trafford and there was nothing they could do because for faulty goods its only 6mnths guarantee!! However, what about the sale of goods Act- products fit for purpose? However Republic have their own laws.... DISGUSTED THAT THEIR EXPENSIVE PRODUCTS DON'T LAST!!!! Never ever… Read Full Review

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★★☆☆☆

“Customer Service in Britain Continues to Tank!”

Written on: 04/01/2013 by jasoncooke93 (43 reviews written)

In the past 12 months I've had 3 dodgy hoodies from Republic where the graphic on the front - when washed at 30 degrees - has run. And that's even when using colour catchers! They've refunded my money each time, but never once refunded shipping fees I paid to return the item. It happened again with a recent purchase. Bought a hoodie that was a flat yellow colour on the site image, described as 'banana'. When received the colour - as a 'subsequent' review on their site said - was a dark… Read Full Review

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★☆☆☆☆

“Bad Customer Service!”

Written on: 31/12/2012 by mummatoash (1 review written)

Now iv never had a problem with republic brought quite alot of things from the store so it was no wonder i recommened my mum to go there for christmas presents this year. now she brought a pair of trousers, when my boyfriend recieved them they were dirty around the bottoms..fair enough chuck them in the wash.he removed the tags apart from one that republic sew into the pocket?! quite clearly going to create a hole in the product! which it did! they turned out to be to small due to some werid… Read Full Review

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★★☆☆☆

“Delivery times are lies”

Written on: 22/12/2012

If you order be prepared to wait at least doinle your estimated delivery time, their service is among the most terrible i have ever used avoid unless extremely necessary… Read Full Review

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★☆☆☆☆

“Internet shopping - AVOID”

Written on: 02/12/2012

Republic have let me down twice now with products ordered online. I ordered 2 items 10 days ago and requested a specific delivery date as it was the only day i was home. It didnt arrive. I tracked it online and it said that my item was at the 'sheffield depot in error'.....200 miles away. Contacted republic who apologised and told me it would be with me the following day. Had to take the morning off work and then arrange for somebody to come and wait at my house for it on the… Read Full Review

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Jasoncooke93's Comment

Written on: 04/01/2013

Yodel courier are the culprits. In many areas of the country their service is beyond help!

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★★★★★

“Brilliant Service”

Written on: 12/10/2012

I went to get a pair of shoes and they had a scuff on the side.. they then offered them to me ahlf price... so helpful!!!… Read Full Review

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★★★★★

“I love republic”

Written on: 22/08/2012

Republic is always up to date, it is cheaper then topshop and river island, but more expensive than new look or h and m. Considering this, i do believe they have the best variety of clothes out of all of the above shops mentioned, in season, amazing colors and just a great all round shop. I always shop there and get great fashion advice. They also have a lovely shoe section. … Read Full Review

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★☆☆☆☆

“What a joke”

Written on: 19/07/2012 by Aaa.rick (1 review written)

So I have just torn my 4th pair of shorts that I purchased from republic. These shorts have all ripped in exactly the same place, they haven't been caught on anything. Myself and my partner were laughing about the fact that 3 pairs had ripped in the same place and the next day my last pair ripped. I contacted republic customer services via e-mail and explained that I didn't keep the first 3 pairs of shorts as I didn't realise there was a problem until the last pair. Republics reply was to send… Read Full Review

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★★★☆☆

“Polite staff, sometimes expensive, "cheap" clothing.”

Written on: 11/04/2012 by MrsGill (1 review written)

Republic are always up to date with fashion and always have the "most wanted" items available, but Republic's weak point is definitely "value for money." For example, I was looking for a red dress, and thought I would look in Republic for one. Of course, i found one as their variety of clothes is extraordinary. The dress was £30, which i thought was relatively about right, and I went to try it on. As soon as I had it on, the material felt cheap and nasty compared to the Topshop dress I had… Read Full Review

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★☆☆☆☆

“AIR BRAINED SUN READING COW.”

Written on: 24/03/2012

VIAL COW'S WHO SIT AROUND ALL DAY READING TABLOID AND FASHION RAG'S… Read Full Review

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★☆☆☆☆

“Rude , unhelpful , young staff !”

Written on: 18/01/2012

Wnt to my local republic for a jacket , said we had three in stock , when i got there they said they only had a small , brought it home to try , didnt fit , so phoned to ask why it said they did have 3 mediums in stoall from customer services ck , was told they would not yet have been unpacked , even though it had said for 3 days they had them in , & they would not have time as they were short staffed & had to have their dinner breaks ! Phoned customer services to put it to them , that was it… Read Full Review

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★☆☆☆☆

“Worst customer service in the planet”

Written on: 01/01/2012 by LondonTiger (1 review written)

I ordered some items online, but one of the items [a tshirt] was ill fitting so I had to return it. I paid for it online, I wanted to pay with my mastercard, but changed my mind and paid with the visa, but i already selecting mastercard and left it on mastercard and put in my visa card details in the rest of the form. I got the item delivered in a few days times, I quickly tried everything on but the tshirt was unsuitable, i drove down to the store the same day and tried to get a refund but… Read Full Review

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Londontiger's Response to LondonTiger's Review

Written on: 01/01/2012

correction: it was more like 2 months after I got my refund, not 6 weeks

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★☆☆☆☆

“Absolutely terrible customer service and a very...”

Written on: 12/03/2011

Absolutely terrible customer service and a very limited selection of jeans.
After waiting in the queue for a very long time, the shop assistant insisted that i can get an extra t-shirt and that would lower the price of a pair of jeans, so she drags me to the t-shirt area and i agree to pick a t shirt, she tells me to hurry because i was keeping people waiting. After going back to the shop assistant she tells me and i quote " Oh you better get the the end of the queue otherwise you're going to… Read Full Review

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★☆☆☆☆

“incompetent staff, who cannot be bothered and keeps...”

Written on: 22/12/2010

incompetent staff, who cannot be bothered and keeps you waiting while talking on the phone to their boyfriend. poor quality - the cardigan i bought completely lost its colour after a cold hand (!!) wash!!!. when i brought it back the shop assistant said, they don't take reclamations. how gross!!!… Read Full Review

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★☆☆☆☆

“Wish i could go zero stars - rubbish shop, rubbish...”

Written on: 03/09/2010

Wish i could go zero stars - rubbish shop, rubbish quality, stupid staff… Read Full Review

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★☆☆☆☆

“Republic clothing have decent quality products but...”

Written on: 03/07/2010

Republic clothing have decent quality products but their customer service is terrible. Bought a pair of jeans only find the size on the sticker was not the size of the jeans. Returned to the store to have them exchanged only to find that they didn't have the size left. Asked the manager of the store if he could order me a pair to which he declined to do so nor did he at any point offer any other solution. Luckily I was within the 7 day refund period otherwise I wouldn't have even got my money… Read Full Review

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★★★★☆

“Sometimes Republic have really gorgeus stuff,...”

Written on: 11/06/2008

Sometimes Republic have really gorgeus stuff, sometimes not so much. But recently they've started stocking clothes and swimwear from Soul Cal which I love. Great flip flops and bags… Read Full Review

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