Supercuts Reviews

★★☆☆☆
1.9 / 5
363
26% of users recommend this
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Latest Reviews

★☆☆☆☆

“Check your bill! at Nottingham Supercuts?”

Written on: 18/08/2015 by 11Holloway (1 review written)

Nottingham Supercuts have charged an extra £3.95 for a 'protein boost' every time I go. I was not offered this and it was not mentioned at any time. The cut and blow dry cost on the receipt was £21.45, and the total bill £25.40. I decided to go again (salon is convenient and my hairstyle is easy) to see if it was charged again and that I would challenge it, if so. When my hair was being washed and conditioned I asked about the product she was using and was told the name. On paying I was… Read Full Review

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★☆☆☆☆

“You Need an Interpreter”

Written on: 12/08/2015 by FabianMunn (1 review written)

I have used this salon before and been very happy with the service and price. On this occasion I arrived at Supercuts in Staines and told the hairdresser I needed a cut and colour. I was told to take a seat and waited for an hour and fifteen minutes for my turn. Once in the chair I was asked what I wanted and I started to explain the colour I wanted to be told 'No colour. No colour in store until tomorrow'. I told her I had clearly asked for a colour when I arrived so why had she wasted 75… Read Full Review

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★☆☆☆☆

“Awful customer service, over priced average cut”

Written on: 08/08/2015 by Mike.eyermann (1 review written)

I went in this morning the hair cut was be £22 I'm a guy so thought this was overpriced but really needed a hair cut so went along with it. Asked for a dry cut but when the polish lady pointed to the hair wash bowl I said I washed my hair this morning. Her collouge said no and screwed her face up as if my hair was dirty so I had to have my hair washed anyway . My hair was cut to an alright standard but in about 10 minutes… Read Full Review

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★☆☆☆☆

“mrs”

Written on: 06/08/2015 by AugustusKenny414 (1 review written)

B runch in Holloway Russia's too much Too I when to do a highlight and coming out looking blonde went I go back to tone it down Now it's all try and dark I pay £68 For Nothing I am gone by a colour from the shop and fix my myself I don't recommend anyone going there have good customer service it's like you're begging him to do your hair can you Paying the money… Read Full Review

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★☆☆☆☆

“Poor customer service at supercuts meadowhall”

Written on: 02/08/2015 by becky11 (1 review written)

Today I walked in to supercuts meadowhall for a trim, we all know sundays at work drain the life out of everyone but there is more personality in a house brick than the two women who served me today. I asked for an just over an inch off my hair so off she went cutting away. There was no chance of her making any conversation. Under 5 minuets later she downed her tools and showed me the back. 'Is that ok?' I asked for her to thin the ends out a little and she sighed as if I had asked her to wash… Read Full Review

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★☆☆☆☆

“Never again ”

Written on: 27/07/2015 by NehemiahReyes (1 review written)

Sent my hair purple Holloway Rd shop is dirty will never ever go super cuts again neither will my family or friends bad hair day… Read Full Review

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★☆☆☆☆

“terrible customer services”

Written on: 27/07/2015 by purdeyknight (1 review written)

I took my 7 year old daughter to the Watford branch for a cut, with layers, first off the lady was very abrupt, as we waited my 2 year old newly potty trained needed the toilet which the same lady told me no because the toilet wasn't safe I pointed out she wouldnt be alone but she proceeded with the excuse it wasn't safe, it was pouring down outside and the nearest toilet was in the main store down the road! When we came back she done the cut very poorly it wasn't straight, i asked for layers… Read Full Review

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★☆☆☆☆

“felt like the first time she'd cut hair”

Written on: 17/07/2015 by Alanag491 (1 review written)

Went to the White Rose branch of Supercuts in Leeds. Got the surliest hairdresser I've ever encountered. First off,the wash was terrible. Barely washed my hair and soaked my face in the process. In 20 odd years of having long hair, getting it cut, bleached, dyed, I've NEVER had to ask the hairdresser to be gentle. This woman, yanked the knots out of my hair so hard it made my eyes water. I had to ask her to calm down and take it easy, she looked disgusted with me. All throughout this… Read Full Review

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★★★★☆

“great job well done!”

Written on: 16/07/2015 by Ishaan1965 (1 review written)

Jeffery was very good did a great job on my cut I would highly recommend him this is the store on east bay drive Clearwater store#90054… Read Full Review

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★★★★★

“Excellent stylist”

Written on: 14/07/2015 by Patsy74185 (1 review written)

Excellent stylist in Milton Keynes, very sensitive and informative. Listened to my wishes and gave me advice. I was very pleased with my new hairstyle. Good value for money. I would recommend this hairdressers to my family and friends. … Read Full Review

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★★☆☆☆

“Be careful of hidden charges!!”

Written on: 13/07/2015 by Max2013 (1 review written)

i recently visited Supercuts at the White Rose Shopping Centre in Leeds - can't really say I wasn't impressed at all - the hair cut was mediocre and nothing to rave about. I was chatting with the stylist about 'thinning hair', helpfully [so I thought] she recommended a product to assist with this and proceeded to put some on my hair. I bought a bottle of the product - not too cheap at nearly £18 but it was only when I looked at my receipt later that day that I realised she had charged me a… Read Full Review

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★★☆☆☆

“Disappointed doesn't cover it”

Written on: 11/07/2015 by Lucy207 (1 review written)

I went to Supercuts Doncaster yesterday and was thoroughly disappointed. The person who coloured my hair didn't speak to me other than to complain about her lack of child care and why she had her 3 year old child sitting beside me constantly asking when she would be finished. She rushed my highlights so as soon as the foils were put in, she washed them out, leaving me with blonde hair at the back and sides and ginger hair on top of the entire cut. Cost me £70 and I didn't even have it cut… Read Full Review

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★★★★★

“Great experience ”

Written on: 17/06/2015 by Bradymo1965 (1 review written)

I visited the salon in Stoke-on-Trent Newcastke under Lyme today for the first time and had the best haircut I've had in years, even my husband noticed!! I didn't catch the girls name (she had very dark long hair and tattoos) she was such a lovely girl and made my experience such a pleasant one as well as the other 2 staff, I was abit wary after reading numorus reviews but you really shouldn't judge a book by its cover, she was fantastic my hair feels amazing and I plan to visit again!!!!… Read Full Review

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★☆☆☆☆

“Cut off half my hair!”

Written on: 08/06/2015 by RylieHenderson (1 review written)

I specifically told the woman at supercuts in Birmingham... do NOT cut more than two inches off my hair, I have been growing it for 3 years and want to keep every bit of length I can, It was down to my hips... I now have this disgusting hair cut that just about passes my shoulders at the front and doesn't even go half way down my back at the back, couldn't see what she was doing at the back cause she done everything where I could not see...she quite easily hacked away 5-10 inches from my hair… Read Full Review

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★☆☆☆☆

“Are they even qualified !”

Written on: 01/06/2015 by WowBambi (1 review written)

I recently went in for a trim as I do every 8 wks, new stylists (I use the word loosely ) I am so sorry I I went. All I needed was a trim , the girl took several inches off and at the front it's shorter on one side it looks terrible, I'll never go back. It has made me wonder are they qualified? Or still at college? Avoid if you want your hair ruined… Read Full Review

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★★★★☆

“Supercuts In Welwyn Garden City”

Written on: 01/06/2015 by ymWagner42 (1 review written)

I had never been here before but decided to give it a go. I was warned that the waiting time would be around 45 minutes to an hour as there were a couple of people already waiting and some mid way through hair cut or colour. I would say that their timing was pretty good. Unfortunately I don't know the name of the young lady that cut my hair but I must say I was very impressed. She was very friendly and took great care over cutting my hair. I will definitely be going back there again and hope… Read Full Review

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★☆☆☆☆

“Wait time too long!”

Written on: 27/05/2015 by orHodges172 (1 review written)

Charlottetown store opened for the day at noon on Sunday so my husband and son were at the shop door at 12 sharp for both to get a haircut. When they gave their names, apparently three people were ahead of them already. 10-15 minute wait is what they were told. After an hour and half later of still waiting to get into the chair to get the cuts, they left. The first three customers were still sitting in the cutting chairs. Before leaving, numerous other customers came into the store to be… Read Full Review

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★★★★★

“Fab cut”

Written on: 25/05/2015 by Bauer433 (1 review written)

I was out for the day in Gosport on 22/5/15, when I saw the supercuts salon. I had had a bad cut 2 wks earlier, and went in to see if they could help. Straight away the young lady knew what needed to be done. Their were only 2 girls working that day. So a huge big thank you to her. I will be going in to my salon when I need my hair cutting again, this time by the girl who would normally cut my hair (she was on holiday) and let her know that I was very disappointed by the cut I had by the… Read Full Review

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★☆☆☆☆

“A company with no feelings.”

Written on: 19/05/2015 by AlessandroFowler263 (1 review written)

My son worked for this rubbish company for 8 years and was dismissed for doing something foolish. No warning or second chance. But the icing on the cake was when they took nearly £700 from his final wage to pay for a course he had been sent on, that they insisted he now pay for. No feelings for the fact that this left him unable to pay his rent, and effectively made him homeless. A heartless company with no soul… Read Full Review

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★★☆☆☆

“filthy - supercuts surrey quays”

Written on: 18/05/2015

Dear Mr Supercut, Please could you clean up your salon? I appreciate the great prices and the quick service but i have to say that i was just utterly disgusted by the state of the salon. It was the most cringeworthy experience, there was hair and dust everywhere, the sinks looked dirty and i was horrified by the state of the combs and hairbrushes that the hairdresser used. Never seen a salon this dirty before… Read Full Review

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