Supercuts Reviews

★★☆☆☆
2.0 / 5
359
25.9% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Supercuts - Ask a question now

Media Gallery for Supercuts

Supercuts

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Poor customer service at supercuts meadowhall”

Written on: 02/08/2015 by becky11 (1 review written)

Today I walked in to supercuts meadowhall for a trim, we all know sundays at work drain the life out of everyone but there is more personality in a house brick than the two women who served me today. I asked for an just over an inch off my hair so off she went cutting away. There was no chance of her making any conversation. Under 5 minuets later she downed her tools and showed me the back. 'Is that ok?' I asked for her to thin the ends out a little and she sighed as if I had asked her to wash… Read Full Review

Report this review
★☆☆☆☆

“Never again ”

Written on: 27/07/2015 by NehemiahReyes (1 review written)

Sent my hair purple Holloway Rd shop is dirty will never ever go super cuts again neither will my family or friends bad hair day… Read Full Review

Report this review
★☆☆☆☆

“terrible customer services”

Written on: 27/07/2015 by purdeyknight (1 review written)

I took my 7 year old daughter to the Watford branch for a cut, with layers, first off the lady was very abrupt, as we waited my 2 year old newly potty trained needed the toilet which the same lady told me no because the toilet wasn't safe I pointed out she wouldnt be alone but she proceeded with the excuse it wasn't safe, it was pouring down outside and the nearest toilet was in the main store down the road! When we came back she done the cut very poorly it wasn't straight, i asked for layers… Read Full Review

Report this review
★☆☆☆☆

“felt like the first time she'd cut hair”

Written on: 17/07/2015 by Alanag491 (1 review written)

Went to the White Rose branch of Supercuts in Leeds. Got the surliest hairdresser I've ever encountered. First off,the wash was terrible. Barely washed my hair and soaked my face in the process. In 20 odd years of having long hair, getting it cut, bleached, dyed, I've NEVER had to ask the hairdresser to be gentle. This woman, yanked the knots out of my hair so hard it made my eyes water. I had to ask her to calm down and take it easy, she looked disgusted with me. All throughout this… Read Full Review

Report this review
★★★★☆

“great job well done!”

Written on: 16/07/2015 by Ishaan1965 (1 review written)

Jeffery was very good did a great job on my cut I would highly recommend him this is the store on east bay drive Clearwater store#90054… Read Full Review

Report this review
★★★★★

“Excellent stylist”

Written on: 14/07/2015 by Patsy74185 (1 review written)

Excellent stylist in Milton Keynes, very sensitive and informative. Listened to my wishes and gave me advice. I was very pleased with my new hairstyle. Good value for money. I would recommend this hairdressers to my family and friends. … Read Full Review

Report this review
★★☆☆☆

“Be careful of hidden charges!!”

Written on: 13/07/2015 by Max2013 (1 review written)

i recently visited Supercuts at the White Rose Shopping Centre in Leeds - can't really say I wasn't impressed at all - the hair cut was mediocre and nothing to rave about. I was chatting with the stylist about 'thinning hair', helpfully [so I thought] she recommended a product to assist with this and proceeded to put some on my hair. I bought a bottle of the product - not too cheap at nearly £18 but it was only when I looked at my receipt later that day that I realised she had charged me a… Read Full Review

Report this review
★★☆☆☆

“Disappointed doesn't cover it”

Written on: 11/07/2015 by Lucy207 (1 review written)

I went to Supercuts Doncaster yesterday and was thoroughly disappointed. The person who coloured my hair didn't speak to me other than to complain about her lack of child care and why she had her 3 year old child sitting beside me constantly asking when she would be finished. She rushed my highlights so as soon as the foils were put in, she washed them out, leaving me with blonde hair at the back and sides and ginger hair on top of the entire cut. Cost me £70 and I didn't even have it cut… Read Full Review

Report this review
★★★★★

“Great experience ”

Written on: 17/06/2015 by Bradymo1965 (1 review written)

I visited the salon in Stoke-on-Trent Newcastke under Lyme today for the first time and had the best haircut I've had in years, even my husband noticed!! I didn't catch the girls name (she had very dark long hair and tattoos) she was such a lovely girl and made my experience such a pleasant one as well as the other 2 staff, I was abit wary after reading numorus reviews but you really shouldn't judge a book by its cover, she was fantastic my hair feels amazing and I plan to visit again!!!!… Read Full Review

Report this review
★☆☆☆☆

“Cut off half my hair!”

Written on: 08/06/2015 by RylieHenderson (1 review written)

I specifically told the woman at supercuts in Birmingham... do NOT cut more than two inches off my hair, I have been growing it for 3 years and want to keep every bit of length I can, It was down to my hips... I now have this disgusting hair cut that just about passes my shoulders at the front and doesn't even go half way down my back at the back, couldn't see what she was doing at the back cause she done everything where I could not see...she quite easily hacked away 5-10 inches from my hair… Read Full Review

Report this review
★☆☆☆☆

“Are they even qualified !”

Written on: 01/06/2015 by WowBambi (1 review written)

I recently went in for a trim as I do every 8 wks, new stylists (I use the word loosely ) I am so sorry I I went. All I needed was a trim , the girl took several inches off and at the front it's shorter on one side it looks terrible, I'll never go back. It has made me wonder are they qualified? Or still at college? Avoid if you want your hair ruined… Read Full Review

Report this review
★★★★☆

“Supercuts In Welwyn Garden City”

Written on: 01/06/2015 by ymWagner42 (1 review written)

I had never been here before but decided to give it a go. I was warned that the waiting time would be around 45 minutes to an hour as there were a couple of people already waiting and some mid way through hair cut or colour. I would say that their timing was pretty good. Unfortunately I don't know the name of the young lady that cut my hair but I must say I was very impressed. She was very friendly and took great care over cutting my hair. I will definitely be going back there again and hope… Read Full Review

Report this review
★☆☆☆☆

“Wait time too long!”

Written on: 27/05/2015 by orHodges172 (1 review written)

Charlottetown store opened for the day at noon on Sunday so my husband and son were at the shop door at 12 sharp for both to get a haircut. When they gave their names, apparently three people were ahead of them already. 10-15 minute wait is what they were told. After an hour and half later of still waiting to get into the chair to get the cuts, they left. The first three customers were still sitting in the cutting chairs. Before leaving, numerous other customers came into the store to be… Read Full Review

Report this review
★★★★★

“Fab cut”

Written on: 25/05/2015 by Bauer433 (1 review written)

I was out for the day in Gosport on 22/5/15, when I saw the supercuts salon. I had had a bad cut 2 wks earlier, and went in to see if they could help. Straight away the young lady knew what needed to be done. Their were only 2 girls working that day. So a huge big thank you to her. I will be going in to my salon when I need my hair cutting again, this time by the girl who would normally cut my hair (she was on holiday) and let her know that I was very disappointed by the cut I had by the… Read Full Review

Report this review
★☆☆☆☆

“A company with no feelings.”

Written on: 19/05/2015 by AlessandroFowler263 (1 review written)

My son worked for this rubbish company for 8 years and was dismissed for doing something foolish. No warning or second chance. But the icing on the cake was when they took nearly £700 from his final wage to pay for a course he had been sent on, that they insisted he now pay for. No feelings for the fact that this left him unable to pay his rent, and effectively made him homeless. A heartless company with no soul… Read Full Review

Report this review
★★☆☆☆

“filthy - supercuts surrey quays”

Written on: 18/05/2015

Dear Mr Supercut, Please could you clean up your salon? I appreciate the great prices and the quick service but i have to say that i was just utterly disgusted by the state of the salon. It was the most cringeworthy experience, there was hair and dust everywhere, the sinks looked dirty and i was horrified by the state of the combs and hairbrushes that the hairdresser used. Never seen a salon this dirty before… Read Full Review

Report this review
★★★★☆

“Supercuts, Ellesmere Port”

Written on: 29/04/2015 by 191Compton (1 review written)

I called in today without appointment. I was a bit apprehensive but I received an excellent cut and service. I have previously visited other local salons, that give the impression of being trendy, but in comparison, this cut is better. My only criticism was a small charge for a treatment that I don't remember asking for but I didn't quibble as overall my bill was just under £30. I will return… Read Full Review

Report this review
★☆☆☆☆

“A terrible time”

Written on: 25/04/2015 by Daliar267 (1 review written)

I went in and asked for a basic haircut which was a 2 on the sides which faded into a 3 and then into my longer hair that i have up. What the person did was went straight into a 2 on my sides and did not give me time to tell her that i asked for a faded look. With this mistake being made i just went with it hoping for the best but i have never received a such an overcharged price for the quality of this terrible haircut. I have recently started working a new job where constant interaction with… Read Full Review

Rogueregime's Comment

Written on: 26/05/2015

I had planned on doing a great deal of business with this individual but was forced to look elsewhere upon viewing the hideous coif. It appeared that the entire head had been attacked by a swarm of rabid honeybees. How can you patronize a person whom only has pulp where the head should be? Very simply, you cannot.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Absolutely disgusting service ”

Written on: 23/04/2015 by bess.123 (1 review written)

Need I say more? I walked out before even sitting in the chair due to the disgusting attitude of the girl at the front desk. As someone who works in service myself, I'm pretty understanding. But to be greeted with rolling eyes and an attitude that made me feel lower low, I don't see how this place cAn get any business Disgusting, patronising, entitled. No thanks… Read Full Review

Rogueregime's Response to bess.123's Review

Written on: 26/05/2015

This person looked and smelled inebriated upon entering the shop. Also, after they left we discovered a small bit of vomit.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“What great service”

Written on: 21/04/2015 by LocalNottsmum (1 review written)

Was sceptical after reading some reviews, but decided to give Supercuts Nottingham a go as was desperate for a haircut. Went just after nine so had no wait. The stylist listened to what I wanted and cut my hair really well. Am really impressed by the overall result and will definitely use them again. Great , no fuss service and a fantastic cut I would expect to pay a lot more for at other city centre salons… Read Full Review

Report this review
overview