Supercuts Reviews

★★☆☆☆
1.9 / 5
437
24% of users recommend this
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Latest Reviews

★☆☆☆☆

“Awful experience, had to get another salon to fix! ”

Written on: 21/11/2016

I ran in here to get a quick fringe trim on a Saturday as my regular salon was busy, and I ended up having to go and get the mess fixed by my regular salon anyway. I asked for a small amount trimmed off my fringe, it was wonky, longer on one side than the other. My partner spotted it a mile off when I went to meet him. When the stylist was finished, I got up and was trying to brush the hair off my face (as I have dark hair it is very noticeable) and she laughed and said "Ooh is it all over… Read Full Review

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★★★★☆

“Friendly nice staff.”

Written on: 09/11/2016 by Ogleqh1953 (1 review written)

Went to super cut Merion Centre today and was greeted by a very friendly member of staff called Pin. She took time to find out what I wanted and talked to me about what she was doing. I have come out with a great cut and would recommend Pin to others… Read Full Review

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★☆☆☆☆

“Panic attack during hair cut”

Written on: 10/10/2016 by Cadencej419 (1 review written)

Went to supercuts staines because id had good cuts at other branches - I was more the disappointed A grumpy and agressive hairdresser, who soaked my hair because clearly wasn't skilled enough to dry cut and then damaged it be blow drying it HOT! pulled at my hair excessively and continued even after i asked him to be gentle (I suffer from excessive hairloss and am very conscious of it), making me have a panic attack As dramatic as this review may sound, it very was a horrible experience and… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 08/10/2016 by Char63 (1 review written)

Basingstoke branch Went in to get my fringe cut and a cut for my son. They shouted over to me from the sink asking what i wanted and said they didn't have time to do both. So I said I will just have my fringe cut. Waited 25 mins. Fair enough. I said I wanted fringe under my eye brows so she cut bluntly across. I said I would rather she cut into it to which she replied she would do that after. Ended up with hardly a fringe and above the eyebrows. They need to learn some customer service and to… Read Full Review

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★★☆☆☆

“Rubbish ”

Written on: 03/10/2016 by 132Hurst (1 review written)

I've had my hair cut their a few times only really went in because fringe needed cutting but had hair trimmed the person who cut my hair was giving me some advise which was a load of rubbish she had not got a glue need to retrain want be going anywhere near a super cuts again they are not hair dressers… Read Full Review

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★☆☆☆☆

“Pay for what you get”

Written on: 03/10/2016 by Desireek155 (1 review written)

Cheap for a reason, most of the stuff use children's school scissors to cut hair, aren't trained properly and would give you a bowl cut if you're not careful… Read Full Review

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★☆☆☆☆

“Refused by lazy staff.”

Written on: 25/09/2016 by Tommy1985 (1 review written)

Having rang to book a hair cut with Supercuts at the intu in Hanley was told they don't take booking just turn up. Asked about times and told as long as arrived by four there would be plenty of time. I turned up at half three and was refused by two lazy staff wanting to close up early. I did explain that I was in the military and couldn't wait till Monday evening to find another salon. They still refused and as I passed there at five to four they were closing the store. A full half hour before… Read Full Review

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★☆☆☆☆

“Ruined my hair”

Written on: 20/09/2016 by Toni26uk (1 review written)

I have been to supercuts more than 5 times and they always did my hair good. But today i go to get my hair cut and it was a new girl that did my hair. She cut it shorter than what i said to her i showed her a photo of how i want my hair done and she still didnt have a clue. It was the same photo i showed the last time i went and the lady did a good job. And everytime im there they always offer to straighten my hair. But today they didnt and i shouldnt have to ask now im left to go home with my… Read Full Review

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★☆☆☆☆

“Ridiculously bad”

Written on: 19/09/2016 by Roy1973 (1 review written)

Used to have some really good staff previously. But currently so disappointed… Read Full Review

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★☆☆☆☆

“High Hairline”

Written on: 13/09/2016 by LylaCahill (1 review written)

Recommended if you want a very high hairline going at ear level… Read Full Review

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★☆☆☆☆

“extremely bad haircut”

Written on: 12/09/2016 by Arjun263 (1 review written)

I went into Supercuts today, the one in York, to get my haircut and I have been going to Supercuts for the past couple of years. They have usually done an excellent job and I have always been impressed but today it went absolutely awful! I specifcally asked for my hair to be collarbone length with a few layers at the bottom and for them not to be choppy but the hairdresser gave me a bob! A BOB! So they had given me a hairstyle that I didn't even ask for and I couldn't see what the hairdresser… Read Full Review

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★☆☆☆☆

“My daughter's hair is not straight ”

Written on: 08/09/2016

My husband took our daughter to get her beautiful long hair trimmed, she did show me a picture of how she wanted it before they went there, straight, a few layers and a side fringe, hers is naturally wavy and all one length. When she came home it looked ok but boy! She's just been in the bath and washed it and I've just straightened it for her, oh my word, the back isn't even straight, it's all wonky and all over the place, I'm so cross how? How on earth, if they are trained can it be so bad?… Read Full Review

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★☆☆☆☆

“Rude staff at white rose Leeds ”

Written on: 05/09/2016 by SalmaPhillips (1 review written)

Such rude ignorant staff… Read Full Review

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★☆☆☆☆

“Rubbish Supercuts @ Basingstoke”

Written on: 21/08/2016

Just visited Supercuts at Basingstoke today. Forced to shared all personal details ( god knows for what reason !! ). The staff was absolutely unhelpful. Kept us waiting unnecessarily whilst chatting on the phone. The Hairdresser just chopped off hair without any styling whatsoever. Was done in less than a minute. Ripped off £15 . Wouldnt recommend anyone at all. The staff should get a lesson in customer service… Read Full Review

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★☆☆☆☆

“Rude staff”

Written on: 17/08/2016 by Elenagilbertian (1 review written)

Staff not helpful and extremely rude. Would never return again… Read Full Review

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★☆☆☆☆

“Hi”

Written on: 07/08/2016 by FrancisOrtiz (1 review written)

Hi guys i have been there twice both time same rusult i m fully disopointed and i recommend dont go there total waste of your money..rude and inexperience staff and they dont understand what hair cut you want.. I m not going to this shop again . Very bad experience… Read Full Review

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★☆☆☆☆

“Rude staff”

Written on: 05/08/2016 by Tyrannosaurusjess (1 review written)

I went in to ask about an ombré hair and the short haired woman serving was very rude, cut me off whilst speaking and continuously told me I wouldn't get it the colour I wanted. No eye contact whatsoever, looking around and behind me while I was speaking. Dirty looks as I waited in line too. To top it off she walked away while I was describing in more detail what I wanted and spoke to someone else. Horrible, rude lady. She won't be getting my money. Supercuts more like super rude… Read Full Review

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★★☆☆☆

“Please sweep up the hair!!!!”

Written on: 03/08/2016

The staff need to improve their presentation standards, their own hair and clothes. Terrible roots on show and lack of care with grooming. Some clothes had holes in them and didn't look professional. There is so much hair on the floor round by where you sit that hasn't been swept up properly which is really off putting. The staff spend a lot of time chatting and pottering about instead of being focused. Let's chatting etc would get the queue down quicker! Also if you're not happy in your work… Read Full Review

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★★☆☆☆

“Worst hair cut ever”

Written on: 29/07/2016 by 381Reynolds (1 review written)

Got hair cut in Kingston branch said I only wanted the back slightly layered as I have a bob .well she hacked at my hair and it was a complete disaster I did remind her midway that I only wanted a few layers and she said she understood but it still turned into the worst hair cut I have ever had it seems that most of the staff don't have a very good understanding of English and it's hard to believe they are qualified hairdressers… Read Full Review

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★☆☆☆☆

“Never Again”

Written on: 23/07/2016 by Jadenr78 (1 review written)

First visit to Salon, Gosport. When I saw my hair when I got home it looked as though it had been hacked. Lengths were different on both sides and uneven lengths at back. I will be ashamed to go out for some time until it grows enough to have it cut by a qualified hairdresser. Cannot give any stars. Would never use again… Read Full Review

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