Supercuts Reviews

★★☆☆☆
1.9 / 5
26% of users recommend this
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Latest Reviews

★★☆☆☆
Supercuts

“poor service and skills”

Written on: 15/12/2014 by Cassandra123 (1 review written)

The receptionist didn't seem interested in doing her job, I was waiting for 30 minutes even though the place wasn't busy.I've asked a hairdresser eventually how much longer will I have to wait and he said "ah ok, come". I've got long blond hair and wanted to colour my roots. My roots are to dark/yellow now compering with the rest. The guy didn't have the patience to comb it gently which is so important with long hair not to damage it; he just pulled it constantly! I'll have to go somewhere… Read Full Review

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★★★☆☆
Supercuts

“supercut critque”

Written on: 07/12/2014

A rather odd set-up without appointments and meant to be that way! Appointments are only scheduled for hair coloring. If you're looking to get a shampoo and cut and out the door with a wet head, then its for you! Although, the haircut was very good, they charge a-la-carte! What I thought would be a $14.95 discount coupon, turned out to be a $41.00 cut, no different if I went to regular salon by appt… Read Full Review

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★☆☆☆☆
Supercuts

“Un-Professional, Un-Interested and Downright Miserable.”

Written on: 28/11/2014 by Mark4459 (1 review written)

Stood waiting for someone to come to the front counter for 5 mins. Told thre was 3 people infront of me and approx 1/2hr. 4 hairdressers were working at this time (19.00) First hairdresser finished within 5 mins, took the customers money as the receptionist had now gone home!and then proceeded to do the slowest sweep of 3ft of floor ever! Then dissappaered for nearly 1/2hr. When she returned, stood chatting to someone who had just popped in for a chat! Second hairdresser finished, took the… Read Full Review

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★☆☆☆☆
Supercuts

“Stay away!!”

Written on: 15/11/2014 by 309Monaghan (1 review written)

I went to get my hair cut today in the Watford store and the staff member (Australian lady) was incredibly rude. I can't afford to get my hair cut all the time so this is a treat an it completely ruined my experience. She told me my hair was awful and had no shape and worst of all once she'd finished cutting it it looked no different to my hair when I straighten it! So she ended up giving me a haircut exactly the same as my 'shapeless' style before? Then I was asked to pay £37 for this!!… Read Full Review

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★☆☆☆☆
Supercuts

“If I could give it 0 stars I would, Supercuts Guildford”

Written on: 04/11/2014

Was told I would be waiting less than 15 mins and as everyone looked like they had nearly finished with their current client I really didn't expect to be waiting for over 30 mins. Staff were very slow, when they finished with one client they seemed too busy gossiping with their colleagues or wandering around the shopping centre than actually cutting anyone else's hair. And in the end that is what happened, I didn't get my hair cut at all. When finally seated I explained what I wanted, a dry… Read Full Review

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★☆☆☆☆
Supercuts

“I spent three quarters of an hour in killingworth...”

Written on: 04/11/2014

I spent three quarters of an hour in killingworth salon waiting with another lady staff talk too much.then one staff decided to leave the salon leaving the younger one alone sat another half hour baring in mind the women in the chair was having short hair dry cut.i left and only found the person that left the salon doing her shopping in morrisons without a care she had left customers waiting am I going back not a chance super cuts need to check on staff more often… Read Full Review

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★☆☆☆☆
Supercuts

“Poor salon”

Written on: 31/10/2014 by Verybadhairday (1 review written)

Very bad hair cut will not go there again My hair is all over the place I would go back to get it sorted but I don't want them touching it again… Read Full Review

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★★★★☆
Supercuts

“Misleading pricing”

Written on: 31/10/2014 by McKenzieyl223 (1 review written)

Nice haircut! But shocked that I was charged £6 for conditioner (no mention of this extra at the time), which made the bill considerably more than I expected… Read Full Review

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★☆☆☆☆
Supercuts

“disorganised Supercuts Uxbridge”

Written on: 14/10/2014 by decenthardworkingmum (1 review written)

I went to Supercuts Uxbridge with my son for his haircut on Saturday. As there was a waiting time of an hour I asked what time they were open til on Monday. The assistant said til 6pm and as long as I was there before 5pm it would be done. We then returned on Monday at 4.45 and were told by the assistant that she couldnt do it as she was about to go home and leave her colleague on her own. Appalling service. I went elsewhere and will never return… Read Full Review

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★★☆☆☆
Supercuts

“SUPERCUTS BRISTOL”

Written on: 29/09/2014

Very bad haircut asked for a long layer and just a trim at the ends and it's a lot shorter and all different lengths and the shorter bits just stick out where it's not been cut properly... the person cutting my hair was too busy chatting and listening and making comments on what the person next to me was saying. I get charged a different amount every time I go... said £25 online got charged £30 on the day it looks awful. The person was friendly that was a plus and my hair was soft but way… Read Full Review

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★★★★★
Supercuts

“Supercuts Grimsby, " Do not tar us all with the same...”

Written on: 25/09/2014 by GeorgieB1979 (1 review written)

I have been a stylist with the company for the past two years. Every salon has their good and bad points but it does seem to me we are getting a lot of bad press due to bad stylists. Our salon is situated on the east coast and we pride ourselves for being a very friendly, relaxed but up beat salon, we are highly skilled hairdressers with many years experience between us. We have a huge range of guests that are totally satisfied with the serice we provide. It is difficult however to please… Read Full Review

A.c.divine's Response to GeorgieB1979's Review

Written on: 27/10/2014

' It is difficult however to please everybody all of the time ' ... You should be aiming to please ALL of your customers ALL of the time. If one place receives so many bad reviews, it will not be because the staff cannot please everyone, it is because your staff cannot do their job and cut hair properly. Ive not met one person yet that has had a nice experience with supercut, I am embarrassed to wear my hair down (and have been for the last month) after the cut I endured. Sort it out! Never ever EVER returning!

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★☆☆☆☆
Supercuts

“MOST APPALLING HAIRCUT I HAVE EVER HAD”

Written on: 22/09/2014 by 17Pittman (1 review written)

I WANTED A RESTYLE, SHORTER. I ENDED UP WITH SUCH A BAD STYLE THAT ITS STILL A MESS AFTER 8 WEEKS. WHY DO THEY EMPLOY PEOPLE WHO CANT DO THEIR JOB PROPERLY AND CHARGE YOU FOR THE PRIVLEGE. WASTED £24 AND NOW HAVE TO GO AND PAY FOR ANOTHER CUT. … Read Full Review

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★☆☆☆☆
Supercuts

“nitemare with stylist”

Written on: 18/09/2014 by sassycarla2013 (1 review written)

incident occurred in killingworth branch the young blond girl was on her own and was haven a bad day with no lunch and customers left right and centre,,,, im a pensioner im65 years of age,,,, my hair is very short and in the consultation,,, she lost the plot,,, because I was tryen too tell her which way I got it cut,,,, she was shouting so bad I thought I was going too be hit ,,,,, I wanted too leave she said I couldn't as she had shaved the back,,,, I suffer very high blood pressure,, I told… Read Full Review

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★★★★☆
Supercuts

“happy with the store at Basingstoke ”

Written on: 12/09/2014 by tweetypie50 (1 review written)

I been going to store at Basingstoke for a while now,Been very happy there,Staff Listen to what you want & Oblige, Going to have Highlights done next month… Read Full Review

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★★☆☆☆
Supercuts

“expensive. miserable cutter.”

Written on: 12/09/2014 by jules00222 (1 review written)

called in the off chance today in carlisle shope just for a short back sides cut. it was obvious the girl on reception was the only hairdresser in the shop as there was no other customers in [bad sign] or sight of any staff. i asked for a possible wet cut, she answered 'yeah' in a tone of voice which reflected she could not be bothered. i sat and waited whilst she made a couple of personal phone calls then finally got seated. the girl spoke 2 words the whole time i sat there and this was only… Read Full Review

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★★★☆☆
Supercuts

“Cleanliness in supercut croydon”

Written on: 08/09/2014 by AdriannaPorter (1 review written)

I'm finding difficult to wash my hair..the basin is full of previous customers hair and some will be kept on the sides of the basin... the towels they give us is the same which the previous customer used...the hair cut is just great,that's the only reason i visit there again...only one girl does very well and its upto our luck to get her do. To blow dry and straightening cost £25 is quite too much....this is the supercut croydon… Read Full Review

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★★★★★
Supercuts

“Basildon Supercuts! ”

Written on: 06/09/2014 by Jorgensen396 (1 review written)

I came to baslidon Supercuts in Essex on 6.9.2014, I came to Basildon not intending to have a hair cut but then I saw a recorginse the shop Supercuts, I see there was a few people waiting so I went it to find out how long the wait was even tho there was only two girls working very friendly and happy even tho they were busy I didn't want wait have a lovely hair by one a the girls who was covering both very professional made the atmosphere happy and was constantly smiling ;-) defiantly would go… Read Full Review

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★☆☆☆☆
Supercuts

“worst haircut ever sunderland supercuts”

Written on: 28/08/2014

recently went to sunderland branch, never again. The hair stylist did not listen to what i had asked for and just did her own thing. Ended up with a lopsided fringe and a poor overall haircut. But the I got the itemised receipt and shock i got charges £3.95 for a hair treatment, I can only imagine that was when she said "i'll put some of this on your hair it'll make if feel nice." I thought it was hair serum or something and also charged £5 for straighteners she only straightened about 1… Read Full Review

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★☆☆☆☆
Supercuts

“very unprofessional”

Written on: 27/08/2014 by jillywilly (1 review written)

I have just visited Leicester branch.I was seated after 15 mins as there was only 1 stylist working - the other 2 staff remained chatting at the desk. Once i had been seated the other staff retreated to 'the back room'. The stylist was quite pleasant and calm but left me to attend the desk some 8/9 times which is most annoying.There had now formed a que of 5 people all whom had been told 30/40 minute wait. My short 'bob 'took well over an hour to finish and the 2 staff still had not emerged -… Read Full Review

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★★★★★
Supercuts

“Excellent service, excellent staff excellent value for...”

Written on: 26/08/2014 by CN-X (1 review written)

This was the first time I had visited the Watford branch as I was looking for somewhere cheaper than my usual (Rush). Honestly the best wash cut and blow dry I have ever had. Very quick yet perfect, also very good prices for what they do and in comparison to other places. The staff were also lovely and friendly. Will definitely be going here from now on and advise anyone reading this to check it out… Read Full Review

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