Supercuts Reviews

★★☆☆☆
1.9 / 5
424
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Latest Reviews

★☆☆☆☆

“Rubbish Supercuts @ Basingstoke”

Written on: 21/08/2016

Just visited Supercuts at Basingstoke today. Forced to shared all personal details ( god knows for what reason !! ). The staff was absolutely unhelpful. Kept us waiting unnecessarily whilst chatting on the phone. The Hairdresser just chopped off hair without any styling whatsoever. Was done in less than a minute. Ripped off £15 . Wouldnt recommend anyone at all. The staff should get a lesson in customer service… Read Full Review

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★☆☆☆☆

“Rude staff”

Written on: 17/08/2016 by Elenagilbertian (1 review written)

Staff not helpful and extremely rude. Would never return again… Read Full Review

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★☆☆☆☆

“Hi”

Written on: 07/08/2016 by FrancisOrtiz (1 review written)

Hi guys i have been there twice both time same rusult i m fully disopointed and i recommend dont go there total waste of your money..rude and inexperience staff and they dont understand what hair cut you want.. I m not going to this shop again . Very bad experience… Read Full Review

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★☆☆☆☆

“Rude staff”

Written on: 05/08/2016 by Tyrannosaurusjess (1 review written)

I went in to ask about an ombré hair and the short haired woman serving was very rude, cut me off whilst speaking and continuously told me I wouldn't get it the colour I wanted. No eye contact whatsoever, looking around and behind me while I was speaking. Dirty looks as I waited in line too. To top it off she walked away while I was describing in more detail what I wanted and spoke to someone else. Horrible, rude lady. She won't be getting my money. Supercuts more like super rude… Read Full Review

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★★☆☆☆

“Please sweep up the hair!!!!”

Written on: 03/08/2016

The staff need to improve their presentation standards, their own hair and clothes. Terrible roots on show and lack of care with grooming. Some clothes had holes in them and didn't look professional. There is so much hair on the floor round by where you sit that hasn't been swept up properly which is really off putting. The staff spend a lot of time chatting and pottering about instead of being focused. Let's chatting etc would get the queue down quicker! Also if you're not happy in your work… Read Full Review

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★★☆☆☆

“Worst hair cut ever”

Written on: 29/07/2016 by 381Reynolds (1 review written)

Got hair cut in Kingston branch said I only wanted the back slightly layered as I have a bob .well she hacked at my hair and it was a complete disaster I did remind her midway that I only wanted a few layers and she said she understood but it still turned into the worst hair cut I have ever had it seems that most of the staff don't have a very good understanding of English and it's hard to believe they are qualified hairdressers… Read Full Review

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★☆☆☆☆

“Never Again”

Written on: 23/07/2016 by Jadenr78 (1 review written)

First visit to Salon, Gosport. When I saw my hair when I got home it looked as though it had been hacked. Lengths were different on both sides and uneven lengths at back. I will be ashamed to go out for some time until it grows enough to have it cut by a qualified hairdresser. Cannot give any stars. Would never use again… Read Full Review

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★☆☆☆☆

“Terrible service ”

Written on: 10/07/2016 by HayleyCarroll (1 review written)

I visited the derby Intu salon today and I was disappointed with the service and the cleanliness of the salon it looked like it hadn't been swept in a month. I asked for a graduated Bob as I am growing my hair from very short asymmetric hairstyle and I didn't get what I wanted the stylist managed to get the shorter side longer. When she was blow drying my hair she left the underneath wet and dried the top then went back to dry the top section as it had gotten wet from the underneath. I ended up… Read Full Review

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★☆☆☆☆

“Shocking service”

Written on: 10/07/2016 by Jewel305 (1 review written)

Visited the white rose branch today. Was told it would be a 45 minute wait turned into a hour and half wait even though there was only one person I front of me in the que. only 2 staff working one of them was continually on the front desk selling products or answering the phone. I'd recommend they get rid of 6 of the 8 cutting stations to make way for a bigger waiting room. 8 people walked in after me and walked out because the waiting time would be too long. The sit and wait service is… Read Full Review

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★☆☆☆☆

“Disgusting service! ”

Written on: 05/07/2016 by Raiden262 (1 review written)

Leeds white rose centre supercuts....just don't bother! RUDE staff horrible vibe and lazy attitude , walked in at 6:15pm , doesn't "close" until 8pm just for her to tell me that she doesn't have time to do a cut ?! I said I have driven from Huddersfield can you not fit anyone it she said well not really cos she's going home (she being her other lazy colleague) ... Tip- get more staff in a busy shopping centre. She then made me feel embarrassed as all the other customer were sat there happily… Read Full Review

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★★★☆☆

“Uneven Choppy Cut”

Written on: 05/07/2016

First visit to Supercuts in Intu in Derby was great. Got a brilliant hairdresser and was very pleased with the result. Second visit for a tidy up was with another girl as my first one was off that day. I said I didn't want the protein boost but got it anyway - when I queried why, I was told I had to have it! When I was shown the back with the mirror when it was finished, I thought something was not quite right and pointed this out. The hairdresser said it was fine and the hairdresser next… Read Full Review

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★☆☆☆☆

“Turned my hair yellow ”

Written on: 01/07/2016 by ebNapier329 (1 review written)

Went in for blonde highlights came out with yellow hair Newark… Read Full Review

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★★★★☆

“Fab haircut”

Written on: 21/06/2016

Visited Supercutz at the Metro Centre this week after it was recommended to me. I had a stylist who was very helpful and polite and did exactly as I asked. It is great not having to make an appointment and I wish I had known about this salon sooner. They told me they are moving to new premises in the Metro very soon so I am looking forward to another visit… Read Full Review

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★☆☆☆☆

“Pricing is a joke”

Written on: 20/06/2016 by uqRoss421 (1 review written)

Not impressed with Supercuts in Aberdeen. A Supercut should have cost me £22.45 (according to their website price list), but I was quoted £30 and it would be a further £5 if a wanted the straightners. I normally use Supercuts and have a stylist who I prefer to have do my hair (who is brilliant), but she was not there yesterday and I had a Greek woman cut my hair. I declined the wash and blowdry and just had the cut for £14.95. So glad I did as I am not too impressed with the cut or… Read Full Review

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★★★★☆

“fab hairdressers whiterose”

Written on: 13/06/2016

I've become a regular visiter to supercuts at the white rose centre.I find the staff very friendly and helpful the system is first come first served and I've never had to wait for long the staff are very chatty and friendly all I all a pleasurable experience… Read Full Review

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★★☆☆☆

“Pensioner rates my foot!!”

Written on: 03/06/2016 by Franklin245 (1 review written)

I went without an appointment to my Newcastle under Lyme branch. I was told the cost of a cut &blow dry to my hair would be £25, I agreed and was shampooed, and asked what style I would like. I described that I wanted the same style, but shorter. The stylist then said it would now cost £35 because she was restyling my hair!!! I feel this was blatantly dishonest, and as my hair was soaking wet l could little about the very overpriced quote. I am almost 70 years old and live off my pension… Read Full Review

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★☆☆☆☆

“Croydon - Worst haircut ever”

Written on: 02/06/2016 by geMcHugh89 (1 review written)

I can't believe the girl who cut my hair was a trained hairdresser. She cut a bit from the top, then a bit from the back, then a bit from the side. The result is the most uneven haircut I have ever had. I now have to wait until it grows to have it corrected by a real hairdresser. Why oh why did I trust them with my hair? Never again… Read Full Review

Jmiffed's Comment

Written on: 02/06/2016

I had exactly the same experience there. She just hacked a bit here and there. The cut is so odd .with some bits long and then some short I will have to live with it for two months or more before it will be long enough to get it sorted out. Very unprofessional.

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★★★★★

“Fab hair colour and cut”

Written on: 01/06/2016

Thanks to Corby supecuts (tesco) love my hair colour and cut staff very friendly as usual, will be back… Read Full Review

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★☆☆☆☆

“Disgusting service”

Written on: 29/05/2016 by AmaniMcCormick314 (1 review written)

I am 73 years old and went to the merrion centre for a haircut ,no problem staff were lovely at the same time had a tester done so I could get my hair coloured ,went back 3 weeks later and the manageress was so rude according to her I had never had my hair done there and there is no way she was doing my hair ,I turned to walk out and she shouted me back to say she would do it but it was too late I was so upset ,I was a big fan of supercuts but now. … Read Full Review

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★☆☆☆☆

“unprofessional, uneven, dodgy hair”

Written on: 18/05/2016 by pissedoff007 (1 review written)

It was the first time I came in here to get a dry cut. I do have a regular hairdresser I go to and wished I'd stuck to that! I waited 30 mins to get my haircut which I didn't mind, but when I was called, I was told they couldn't cut it dry they would have to wash my hair (costing me xtra) so I agreed, whilst cutting it I asked how I wanted it and when finished i thought yep looks great. Got home thought no I'd like it shorter. So nxt day make an appointment to my usual hairdressers I ask how I… Read Full Review

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