Supercuts Reviews

★★☆☆☆
1.9 / 5
388
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Latest Reviews

★★★★★

“Great value for money”

Written on: 31/01/2016 by Julianeal (1 review written)

I have had my hair cut twice at the Supercuts in Eastbourne as well as my son's who is 9. I have had one of the best hairdressers I have ever had at Supercuts! He knew exactly what i needed, took the time to discuss what i wanted, was friendly, efficient and did an EXCELLENT cut and style which looked good even after having been blown around in gale force winds! The standard is excellent at the Easbourne Supercuts, just as good as any of the more expensive salons I have been to, in fact… Read Full Review

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★☆☆☆☆

“Do not go there”

Written on: 26/01/2016 by CarleeFinnegan1980 (1 review written)

I went to the merry hill centre for my hair cut I will never go again the so called assistant manager cut my hair I only had a dry cut but must of been siting in the chair for no longer than 5 minutes it was like she couldn't be bothered to cut it there was no customer service in my opinion she was rude miserable and didn't want to do anything but sit at the front desk it was as if I was an inconvenience to her by asking to get a dry cut. I will never go again think the management need to go in… Read Full Review

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★★★☆☆

“bad customer service ”

Written on: 22/01/2016 by Jaeden229 (1 review written)

I have never experienced such a rude person in a customer facing environment! We travelled to metro centre gateshead branch today thinking we would receive a fast professional service. Two stylists were working, the youngest of which was polite and friendly however the same could not be said of her colleague, older blonde lady. She initially refused to cut my daughters hair so short then when she asked for a dry cut was bluntly told she could not cut dry as complete restyle. Fair… Read Full Review

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★☆☆☆☆

“Dissapointed please read ”

Written on: 11/01/2016 by Charflanagan21 (1 review written)

Very dissapionted with this terrible place The woman with puper hair started wash my hair and stop and leaft conditioner in my hair and brought me in to the staff room with my hair soaked and had the cheek to turn around and say that my hair has loads of nits thousands and there running out as i wash your hair i know for a fact that this is utter rubbish i am a manger of a salon and i know that is hair colouresn and if you get a billed up of colour it dry into your scalp and eventually it will… Read Full Review

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★☆☆☆☆

“Terrible hair cut and terrible customer service”

Written on: 06/01/2016 by Vaughn389 (1 review written)

I visited Supercuts at 56 The Broadway, Wimbledon SW19, in December 2015. The 'stylist' did not bother to ask me what I wanted to have done until after she had washed my hair - I should have taken this as an indication that not all would be well. I asked for my hair to be trimmed by 3cm but ended up with having it cut by twice as much as the stylist was unable to produce a straight cut. I had the distinct impression that the 'stylist' was either not yet qualified or perhaps she had no… Read Full Review

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★☆☆☆☆

“awful attitude, was making up excuses not to do colouring”

Written on: 30/12/2015 by Makena444 (1 review written)

i've been with supercuts for atleast 4 years - usually new street and colmore row. always loved those and left a good tip. in supercuts debenhams (30th dec) hairdresser straight away refused me when she heard that i wanted t-section colored.(young slim brown skin lady with medium long blondish hair)i said i did skin test and im fine. she- its not gonna be today,you have to call same day and say you are coming(You don’t even need an appointment,so drop in and refresh your look today -… Read Full Review

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★☆☆☆☆

“Surrey Quays branch Terrible”

Written on: 22/12/2015 by 121Stone (1 review written)

Never had such a bad hair cut had to go else where to have it re-cut shorter to fix the hacked mess they made of it there is nothing i can say nice about this place… Read Full Review

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★★★★☆

“Good, bit pricey, but for a one off, fine! ”

Written on: 22/12/2015 by 251Conley (1 review written)

I went to the store in Leicester. I was a bit surprised that it would cost me £31.90 for a wash cut and blow dry and then £5 more for straightening but as it was a one off because my usual hairdresser was fully booked I went with it. The service itself was great and didnt need an appointment. I had the store manager. She was lovely. She done exactly what I asked and my hair looks lovely just in time for Christmas. Thanks :)… Read Full Review

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★☆☆☆☆

“Upset”

Written on: 21/12/2015 by Kehoe167 (1 review written)

I had a haircut two years ago from this hair salon and had it colours too. My hair was so healthy before it had a glow and I was looking for something more refreshing a different style and colour. I left the salon with my hair looking like hay, it was so dry and lifeless. Two years on, my hair is still so damaged from the colour - it will not grow the same and is very bumpy and it's literally exhausting trying to get any shine to it or for it to look 'standard'. I believe it was because my hair… Read Full Review

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★☆☆☆☆

“awfull”

Written on: 20/12/2015 by 413Fuller (1 review written)

The worst hair cut ever .The staff were rude. Worst of all the stylist had no idea how to blow dry hair. She constantly moaned she did not do curly hair and went on to blow dry my hair to a fizzy mess. Then she had to straighten my hair with hot straighteners. Then had the cheek to charge more .She said we don't cut curly hair here. What kind of hair salon doesn't cut curly hair. I have never been told that ever before. I have always gone to super cuts at another branch that closed. I will… Read Full Review

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★☆☆☆☆

“Unbelievable verbal rudeness from hairdresser at...”

Written on: 15/12/2015 by Luciana280 (1 review written)

I went in for a dry cut as my hair had been washed at home that morning and was free from any products. I was told that they wouldn't do that as it was company policy to have your hair washed with them first. When i told them that i usually have a dry cut at the sutton store and that it has never been a problem, they agreed to do it. Throughout the cut, the girl who cut my hair made very rude and upsetting remarks about my hair! She bluntly asked " who dyes your hair? How old is she? Don't ever… Read Full Review

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★☆☆☆☆

“WORST PLACE EVER..!!!!”

Written on: 05/12/2015 by Nazzzz (1 review written)

IT WAS THE 1ST TIME I WENT HERE AND I WAS THERE 5 AND HALF HOURS AND THEY ABSOLUTELY RUINED MY HAIR. I ASKED FOR A GREY OMBRÉ AND ENDED UP AS A DIRTY BLONDE BLOCK OF COLOUR ON THE ENDS OF MY HAIR. WORST BLENDING AND AWFUL COLOUR. NEVER EVER WOULD GO BACK THERE NEVER..!!!!!! PUT ME OFF FROM HAIR DYE ALTOGETHER… Read Full Review

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★★☆☆☆

“o.m.g”

Written on: 01/12/2015 by Alysonz329 (1 review written)

Go in to get a haircut and told it's a two hr wait.only two staff and one goes for an hour lunch I get that you need a lunch break but get more staff in as people are being turned away… Read Full Review

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★☆☆☆☆

“Worst hair cut ever! Walthamstow , would never go back!!! ”

Written on: 17/11/2015 by 1949Clarke (1 review written)

I tried this salon for the first time. I have never seen a bunch of demotivated staff, so unfriendly and down right RUDE. I told the girl who's English was not great what I wanted and she responded " I don't know what you want" I described in detail what I wanted she didn't understand at all. She cut my hair far to short and it was the worst experience I have ever had. She did what she wanted , she at no point communicated with me, asked if all was ok . She was miserable.In the meantime the… Read Full Review

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★☆☆☆☆

“absolutely horrendous”

Written on: 14/11/2015 by Nicolas245 (1 review written)

I went there today to get a haircut because i have a play coming up. I told them i want an 8 buzzer on the sides and then for the bangs to go just below the eyebrows. They put a five on the sides and went to my mid forehead with the bangs… Read Full Review

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★★★★☆

“Perfect for Students! (Huddersfield)”

Written on: 10/11/2015 by 101Fournier (1 review written)

Desperately needed a hair cut so I thought I'd try Supercuts since you can go in without having to book an appointment first. I was greeted by super lovely staff and requested the supercut package. The lady sat me down and we went through what cut I wanted and she also told me the price before starting work on my hair. She was very friendly, it wasn't awkward, she did a very good job at washing and cutting my hair, my hair wasn't in the best condition and she introduced me to some treatments to… Read Full Review

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★☆☆☆☆

“Most HORRIFICE hair cut experience at Hawai'i location”

Written on: 31/10/2015 by aeSteele290 (1 review written)

We were on vacation and stopped by at the Supercuts at the Kamuela location. It was the worst hair cut experience ever. Not only did the stylist do a terrible job cutting hair, but the service experience was horrific. When we told them we were not happy with the hair cut, the staff got hostile and angry with us. It was beyond ridiculous. I followed up with a call to the district manager, and she could care less. I called corporate and that didn't go much either. These people just don't… Read Full Review

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★☆☆☆☆

“Terrible haircut”

Written on: 30/10/2015 by Halle157 (1 review written)

I went to have my haircut a Supercuts in Wimbledon. They advertise that they cut mens hair and considering that it is a hairdresser, you would expect your hair to be cut by a trained hairdresser and for your hair to actually be styled. It started out well, with the "hairdresser" cutting the back and sides with the clipper - a lot of time was spent doing this. I asked for the front and top to be left slightly longer than the back and sides and to be cut with a scissors and not clippers. When the… Read Full Review

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★☆☆☆☆

“No more ”

Written on: 29/09/2015 by LesleyJoan (1 review written)

Poor haircut. Asked for a curly bob. Have been to Hempstead Valley several times and tried different stylist (if you can call them that). Was told that you can quite easily make mistakes with curly hair and cover it up. So come away thinking all is well until I wash the next time. No extra layers put in like I asked. No shaping at the back liked I asked. In fact just cut shorter all the way round instead of longer at the front. No wonder I was only in the seat a short time. I had sat down… Read Full Review

Tyub's Response to LesleyJoan's Review

Written on: 01/10/2015

I went to get my hair done at a supercuts it was a great experience I went home with a great haicut some product I needed and the girl that serviced me was professional and nice and brief thank you too her

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Lesleyjoan's reply to Tyub's Comment

Written on: 01/10/2015

Were you the lady sitting next to me I wonder ?

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★★★★☆

“Supercuts Walthamstow”

Written on: 27/09/2015 by 324Marsh (1 review written)

Long wait as they work without appointment, but once on the chair it was quick and exactly what I asked for (which does not happen in other salons). My stylist was  really nice and professional. All three ladies sounded like a lively bunch working together although the place was very busy. Also, no hidden charges. Would come back!… Read Full Review

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