Supercuts Reviews

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Latest Reviews

★★★★☆
Supercuts

“Misleading pricing”

Written on: 31/10/2014 by McKenzieyl223 (1 review written)

Nice haircut! But shocked that I was charged £6 for conditioner (no mention of this extra at the time), which made the bill considerably more than I expected… Read Full Review

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★☆☆☆☆
Supercuts

“disorganised Supercuts Uxbridge”

Written on: 14/10/2014 by decenthardworkingmum (1 review written)

I went to Supercuts Uxbridge with my son for his haircut on Saturday. As there was a waiting time of an hour I asked what time they were open til on Monday. The assistant said til 6pm and as long as I was there before 5pm it would be done. We then returned on Monday at 4.45 and were told by the assistant that she couldnt do it as she was about to go home and leave her colleague on her own. Appalling service. I went elsewhere and will never return… Read Full Review

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★★☆☆☆
Supercuts

“SUPERCUTS BRISTOL”

Written on: 29/09/2014

Very bad haircut asked for a long layer and just a trim at the ends and it's a lot shorter and all different lengths and the shorter bits just stick out where it's not been cut properly... the person cutting my hair was too busy chatting and listening and making comments on what the person next to me was saying. I get charged a different amount every time I go... said £25 online got charged £30 on the day it looks awful. The person was friendly that was a plus and my hair was soft but way… Read Full Review

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★★★★★
Supercuts

“Supercuts Grimsby, " Do not tar us all with the same...”

Written on: 25/09/2014 by GeorgieB1979 (1 review written)

I have been a stylist with the company for the past two years. Every salon has their good and bad points but it does seem to me we are getting a lot of bad press due to bad stylists. Our salon is situated on the east coast and we pride ourselves for being a very friendly, relaxed but up beat salon, we are highly skilled hairdressers with many years experience between us. We have a huge range of guests that are totally satisfied with the serice we provide. It is difficult however to please… Read Full Review

A.c.divine's Response to GeorgieB1979's Review

Written on: 27/10/2014

' It is difficult however to please everybody all of the time ' ... You should be aiming to please ALL of your customers ALL of the time. If one place receives so many bad reviews, it will not be because the staff cannot please everyone, it is because your staff cannot do their job and cut hair properly. Ive not met one person yet that has had a nice experience with supercut, I am embarrassed to wear my hair down (and have been for the last month) after the cut I endured. Sort it out! Never ever EVER returning!

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★☆☆☆☆
Supercuts

“MOST APPALLING HAIRCUT I HAVE EVER HAD”

Written on: 22/09/2014 by 17Pittman (1 review written)

I WANTED A RESTYLE, SHORTER. I ENDED UP WITH SUCH A BAD STYLE THAT ITS STILL A MESS AFTER 8 WEEKS. WHY DO THEY EMPLOY PEOPLE WHO CANT DO THEIR JOB PROPERLY AND CHARGE YOU FOR THE PRIVLEGE. WASTED £24 AND NOW HAVE TO GO AND PAY FOR ANOTHER CUT. … Read Full Review

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★☆☆☆☆
Supercuts

“nitemare with stylist”

Written on: 18/09/2014 by sassycarla2013 (1 review written)

incident occurred in killingworth branch the young blond girl was on her own and was haven a bad day with no lunch and customers left right and centre,,,, im a pensioner im65 years of age,,,, my hair is very short and in the consultation,,, she lost the plot,,, because I was tryen too tell her which way I got it cut,,,, she was shouting so bad I thought I was going too be hit ,,,,, I wanted too leave she said I couldn't as she had shaved the back,,,, I suffer very high blood pressure,, I told… Read Full Review

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★★★★☆
Supercuts

“happy with the store at Basingstoke ”

Written on: 12/09/2014 by tweetypie50 (1 review written)

I been going to store at Basingstoke for a while now,Been very happy there,Staff Listen to what you want & Oblige, Going to have Highlights done next month… Read Full Review

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★★☆☆☆
Supercuts

“expensive. miserable cutter.”

Written on: 12/09/2014 by jules00222 (1 review written)

called in the off chance today in carlisle shope just for a short back sides cut. it was obvious the girl on reception was the only hairdresser in the shop as there was no other customers in [bad sign] or sight of any staff. i asked for a possible wet cut, she answered 'yeah' in a tone of voice which reflected she could not be bothered. i sat and waited whilst she made a couple of personal phone calls then finally got seated. the girl spoke 2 words the whole time i sat there and this was only… Read Full Review

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★★★☆☆
Supercuts

“Cleanliness in supercut croydon”

Written on: 08/09/2014 by AdriannaPorter (1 review written)

I'm finding difficult to wash my hair..the basin is full of previous customers hair and some will be kept on the sides of the basin... the towels they give us is the same which the previous customer used...the hair cut is just great,that's the only reason i visit there again...only one girl does very well and its upto our luck to get her do. To blow dry and straightening cost £25 is quite too much....this is the supercut croydon… Read Full Review

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★★★★★
Supercuts

“Basildon Supercuts! ”

Written on: 06/09/2014 by Jorgensen396 (1 review written)

I came to baslidon Supercuts in Essex on 6.9.2014, I came to Basildon not intending to have a hair cut but then I saw a recorginse the shop Supercuts, I see there was a few people waiting so I went it to find out how long the wait was even tho there was only two girls working very friendly and happy even tho they were busy I didn't want wait have a lovely hair by one a the girls who was covering both very professional made the atmosphere happy and was constantly smiling ;-) defiantly would go… Read Full Review

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★☆☆☆☆
Supercuts

“worst haircut ever sunderland supercuts”

Written on: 28/08/2014

recently went to sunderland branch, never again. The hair stylist did not listen to what i had asked for and just did her own thing. Ended up with a lopsided fringe and a poor overall haircut. But the I got the itemised receipt and shock i got charges £3.95 for a hair treatment, I can only imagine that was when she said "i'll put some of this on your hair it'll make if feel nice." I thought it was hair serum or something and also charged £5 for straighteners she only straightened about 1… Read Full Review

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★☆☆☆☆
Supercuts

“very unprofessional”

Written on: 27/08/2014 by jillywilly (1 review written)

I have just visited Leicester branch.I was seated after 15 mins as there was only 1 stylist working - the other 2 staff remained chatting at the desk. Once i had been seated the other staff retreated to 'the back room'. The stylist was quite pleasant and calm but left me to attend the desk some 8/9 times which is most annoying.There had now formed a que of 5 people all whom had been told 30/40 minute wait. My short 'bob 'took well over an hour to finish and the 2 staff still had not emerged -… Read Full Review

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★★★★★
Supercuts

“Excellent service, excellent staff excellent value for...”

Written on: 26/08/2014 by CN-X (1 review written)

This was the first time I had visited the Watford branch as I was looking for somewhere cheaper than my usual (Rush). Honestly the best wash cut and blow dry I have ever had. Very quick yet perfect, also very good prices for what they do and in comparison to other places. The staff were also lovely and friendly. Will definitely be going here from now on and advise anyone reading this to check it out… Read Full Review

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★☆☆☆☆
Supercuts

“stylist totally unconcerned about poor standard”

Written on: 20/08/2014

At the Watford branch today I had my short hair cut into its style again - or that was the plan. Short at the back and sides, longer on top so I can style/blow dry it myself. I can no longer use my styler at home as my hair is not long enough - indeed my 3week old perm has disappeared!! The stylist was unconcerned - at my commenting that it was too short on top she stated that if the hair was cut short to back and sides then the top couldn't be any longer.....no other stylist has ever had this… Read Full Review

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★☆☆☆☆
Supercuts

“Worse Hair Cut in My Life!”

Written on: 12/08/2014 by Fox245 (1 review written)

I was a bit wary of getting my hair cut at Supercuts Liverpool Street but upon arriving everyone who was getting their hair done looked great. So I was confident that I had made the right decision. However, this has been the worse hair cut I have ever had and I've had some pretty bad cuts. I've done better myself when I've hacked at my fringe in between appointments. I knew as soon as she took the first cut (hack) that she didn't know what she was doing!! She seem to cut a bit off one… Read Full Review

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★☆☆☆☆
Supercuts

“BEWARE the thinning scissors”

Written on: 03/08/2014

The last couple of times I've visited the Metro Centre store at Gateshead I've had a lovely haircut completely ruined by "finishing off" with the thinning scissors. I was left looking like I had a different style on each side of my head. It looked chopped and hacked, with one side a lot thinner than the other. I re-visited the next day and they did their best to tidy it up. Unfortunately I now have hair a lot shorter than I wanted in a completely different style than I went in for. The 2… Read Full Review

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★☆☆☆☆
Supercuts

“very bad hair cut”

Written on: 26/07/2014 by asia82 (1 review written)

Just got my hair cut at the Guildford store and I'm very disappointed in the service! Very bad hair cut with uneven length on the sides, the whole hairstyle is misshaped. The hairdresser was nice and polite but with no skills at at all. She left my hair wet and when I got home and tried to style it I discovered how bad it is. I'm very disappointed I will never go there again. I had to make myself an appointment at proper hair studio and I hope they will be able to fix it. I will have to avoid… Read Full Review

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★☆☆☆☆
Supercuts

“Silly excuses!!”

Written on: 24/07/2014 by KamilaO'Leary87 (1 review written)

Do not go to supercuts. They have the most stupid policy. They will refuse to cut your hair dry if you haven't washed it in two days. Their reason, it damages the scissors. Totally out of order… Read Full Review

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★★★★★
Supercuts

“Very Happy”

Written on: 19/07/2014 by Reynaldo301 (1 review written)

Very good experience at the Milton Keynes branch I had highlights done the Lad was very polite and professional very pleased with the colour and cut good price as well.I will be going back… Read Full Review

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★★★★★
Supercuts

“Hair Colour ”

Written on: 16/07/2014 by Neena1 (1 review written)

Hi, I had a fantastic experience recently getting my hair coloured at Super Cuts in Lakeside. She was very professional and managed to give me really nice brown colour with highlights, thus changing my hair colour from a very dark brown to a medium/lighter brown colour that suits my skin tone. I would recommend them anytime. Thanks Super Cuts Neena… Read Full Review

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