Supercuts Reviews

★★☆☆☆
1.9 / 5
347
26% of users recommend this
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Latest Reviews

★☆☆☆☆

“Wait time too long!”

Written on: 27/05/2015 by orHodges172 (1 review written)

Charlottetown store opened for the day at noon on Sunday so my husband and son were at the shop door at 12 sharp for both to get a haircut. When they gave their names, apparently three people were ahead of them already. 10-15 minute wait is what they were told. After an hour and half later of still waiting to get into the chair to get the cuts, they left. The first three customers were still sitting in the cutting chairs. Before leaving, numerous other customers came into the store to be… Read Full Review

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★★★★★

“Fab cut”

Written on: 25/05/2015 by Bauer433 (1 review written)

I was out for the day in Gosport on 22/5/15, when I saw the supercuts salon. I had had a bad cut 2 wks earlier, and went in to see if they could help. Straight away the young lady knew what needed to be done. Their were only 2 girls working that day. So a huge big thank you to her. I will be going in to my salon when I need my hair cutting again, this time by the girl who would normally cut my hair (she was on holiday) and let her know that I was very disappointed by the cut I had by the… Read Full Review

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★☆☆☆☆

“A company with no feelings.”

Written on: 19/05/2015 by AlessandroFowler263 (1 review written)

My son worked for this rubbish company for 8 years and was dismissed for doing something foolish. No warning or second chance. But the icing on the cake was when they took nearly £700 from his final wage to pay for a course he had been sent on, that they insisted he now pay for. No feelings for the fact that this left him unable to pay his rent, and effectively made him homeless. A heartless company with no soul… Read Full Review

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★★☆☆☆

“filthy - supercuts surrey quays”

Written on: 18/05/2015

Dear Mr Supercut, Please could you clean up your salon? I appreciate the great prices and the quick service but i have to say that i was just utterly disgusted by the state of the salon. It was the most cringeworthy experience, there was hair and dust everywhere, the sinks looked dirty and i was horrified by the state of the combs and hairbrushes that the hairdresser used. Never seen a salon this dirty before… Read Full Review

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★★★★☆

“Supercuts, Ellesmere Port”

Written on: 29/04/2015 by 191Compton (1 review written)

I called in today without appointment. I was a bit apprehensive but I received an excellent cut and service. I have previously visited other local salons, that give the impression of being trendy, but in comparison, this cut is better. My only criticism was a small charge for a treatment that I don't remember asking for but I didn't quibble as overall my bill was just under £30. I will return… Read Full Review

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★☆☆☆☆

“A terrible time”

Written on: 25/04/2015 by Daliar267 (1 review written)

I went in and asked for a basic haircut which was a 2 on the sides which faded into a 3 and then into my longer hair that i have up. What the person did was went straight into a 2 on my sides and did not give me time to tell her that i asked for a faded look. With this mistake being made i just went with it hoping for the best but i have never received a such an overcharged price for the quality of this terrible haircut. I have recently started working a new job where constant interaction with… Read Full Review

Rogueregime's Comment

Written on: 26/05/2015

I had planned on doing a great deal of business with this individual but was forced to look elsewhere upon viewing the hideous coif. It appeared that the entire head had been attacked by a swarm of rabid honeybees. How can you patronize a person whom only has pulp where the head should be? Very simply, you cannot.

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★☆☆☆☆

“Absolutely disgusting service ”

Written on: 23/04/2015 by bess.123 (1 review written)

Need I say more? I walked out before even sitting in the chair due to the disgusting attitude of the girl at the front desk. As someone who works in service myself, I'm pretty understanding. But to be greeted with rolling eyes and an attitude that made me feel lower low, I don't see how this place cAn get any business Disgusting, patronising, entitled. No thanks… Read Full Review

Rogueregime's Response to bess.123's Review

Written on: 26/05/2015

This person looked and smelled inebriated upon entering the shop. Also, after they left we discovered a small bit of vomit.

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★★★★★

“What great service”

Written on: 21/04/2015 by LocalNottsmum (1 review written)

Was sceptical after reading some reviews, but decided to give Supercuts Nottingham a go as was desperate for a haircut. Went just after nine so had no wait. The stylist listened to what I wanted and cut my hair really well. Am really impressed by the overall result and will definitely use them again. Great , no fuss service and a fantastic cut I would expect to pay a lot more for at other city centre salons… Read Full Review

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★☆☆☆☆

“Wow, just wow, and not in the good way...”

Written on: 20/04/2015 by alexcf (1 review written)

So, after seeing the Surrey Quays branch when I walked through the shopping centre, with the rather large queue, I (stupidly!) assumed, this could mean I might be on to a winner. So, I turned up on Sunday morning, where there are already 3-4 people waiting infront of me, with about a 30 minute wait. During my wait, it felt like I was on a TV documentary, where the hairdressers (not sure mine actually was, felt more like a Hegde Trimmer) complain and whine about, well, everything... There was a… Read Full Review

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★☆☆☆☆

“worst haircut ever.”

Written on: 13/04/2015 by anndoyle1 (1 review written)

I popped into my Uxbridge branch a few weeks ago for a dry cut. Young girl started hacking my hair off. Worked extremely fast and cut my hair above my ears leaving one side much shorter than the other. I paid £16 and when I got home my family laughed and said Who cut your hair? They thought I had done it myself. I was so embarrassed that I had to invest in a hat which cost me £18. I now have to go to a proper hairdresser and get a decent cut. I did go back to complain but they said I left it… Read Full Review

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★☆☆☆☆

“AWFUL EXPERIENCE, DON'T GO! - Supercuts Wimbledon”

Written on: 12/04/2015

I would advise and warn against going to Supercuts in Wimbledon. Short staffed, rude staff (one hairdresser) that was in such a hurry there was barely a consultation before the hacking of my hair. Awful listening skills, very impatient, terrible customer service and deceitful. Did not listen to my needs and ignored me when I explained I was getting an allergic reaction from one of the products. Got charged for extras that I had not even been asked about which made the cut and blow-dry ALOT more… Read Full Review

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★☆☆☆☆

“Don't have a haircut in Supercuts Surrey Quay,...”

Written on: 10/04/2015 by rnold (1 review written)

Poor Management Poor Service, Poor Customer Care, I went today for a haircut, 2 hairdresser doing some work when I arrived, when the other girl finished, cleaned up and stay at the back, manager came in, meet the girl at the back and asked the girl to help her with her shopping to bring to her car the girl never came back maybe went for a bit of shopping too, then the other girl finished with her work with one guest , cleaned up and I even symphatised with Her being by herself, after waited too… Read Full Review

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★☆☆☆☆

“DISAPPOINTED ”

Written on: 10/04/2015 by Noahv101 (1 review written)

The service was not appealing. I did not like the haircut i got and the hairdresser failed miserably. I wanted to get some styling done and she refused to do it. I will not be returning for another haircut at supercuts. Greatly disappointed… Read Full Review

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★☆☆☆☆

“Horrible Experience”

Written on: 09/04/2015 by EvangelineMcAllister (1 review written)

The most awful hair experience!!!! Please do not go here. I went to one girl and we were talking and she did what I asked her not to do. She apologized but I noticed that it wasn't a good hair cut at all and I told her to stop immediately. I didn't want any more cut off then she had already done as my hair is short. She charged me still and told me I could call the manager in the morning if I wanted. Well, I didn't want to wait a whole day with my hair looking bad so I asked another girl if she… Read Full Review

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★☆☆☆☆

“Robbed!”

Written on: 26/03/2015 by Lilibet46 (1 review written)

I recently visited Supercuts at The Merrion Centre, Leeds. I was one of the last customers on a Friday evening. So I felt the stylist was in a hurry. That isn't my gripe. She washed my hair twice, no conditioner as my hair was too fine. At the chair told me she would put on a special conditioner and pointed to a gold spray can. She then walked away, came back and said I'm going to put some volumising spray on. She never went near the gold can. I was charged £3.95 for a product I didn't… Read Full Review

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★☆☆☆☆

“misleading customers on credit procedures”

Written on: 24/03/2015

using A GIFT CARD and by mistake overdrafted it...associate stated one to two business days after talking with credit system but per gm it takes 7 to 10 business days....DON'T MISLEAD YOUR CUSTOMERS...I WAS A SUPERCUTS FAN ....DUE TO THIS EXPERIENCE AND RUN AROUND BY THE STORE MANAGER...I AM NO LONGER USING YOU… Read Full Review

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★☆☆☆☆

“Worst Haircut Ever.”

Written on: 18/03/2015

I wish I can give a negative review. 1) The girl who did my hair-cut did not speak english (she was french). When I was asking her to trim my hair a bit more she was getting the wax to style it. 2) She had no sense of style, I specifically told her to make it neat and prof., to keep in mind that my head shape is more spherical than usual and take care of the cowlick. She nodded enthusiastically and proceeded to plough my head with a trimmer with no consideration for head shape, literally… Read Full Review

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★☆☆☆☆

“Unprofessional”

Written on: 01/03/2015 by ReillyFreeman404 (1 review written)

The Florham Park,NJ Supper Cuts has the worst management of any Super Cuts I have patronized! The last two times I visited this location,I waited over an hour to be seen, only to find out when it was my turn, people waled in an went in front of me. I was told, they signed up on line and would be seen first. I understand each location has its own policies, but they let me sit for over an hour without letting me know I would be waiting a very long time! If your time is valuable stay away from… Read Full Review

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★★★★★

“Best haircut in years”

Written on: 25/02/2015 by Ydm53 (1 review written)

Went to my first haircut at orchards green in vancouver,my hairdresser was fantastic,she knew exactly what I wanted,being from n.y. It was tough to find a good hairdresser here because I was so picky,well no longer is the case,I'll be returning there again to 'my' hairdresser,this place is great and the price is phenomenal,not what I'm used to paying,thank you super cuts… Read Full Review

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★☆☆☆☆

“Worst haircut ever”

Written on: 25/02/2015 by ZainBain1974 (1 review written)

My wife visited their Burton-on-Trent shop yesterday, I wont credit it with being a salon. The haircut she had was the worst ever, the fringe was uneven, the back of her head is all odd and uneven, the sides are different lengths. How can they call themselves hairdressers?She wasn't particularly happy with a previous visit but put that down to a one off but yesterdays visit confirms that these people are not fit to practice… Read Full Review

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