Supercuts Reviews

★★☆☆☆
1.9 / 5
431
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Latest Reviews

★☆☆☆☆

“Refused by lazy staff.”

Written on: 25/09/2016 by Tommy1985 (1 review written)

Having rang to book a hair cut with Supercuts at the intu in Hanley was told they don't take booking just turn up. Asked about times and told as long as arrived by four there would be plenty of time. I turned up at half three and was refused by two lazy staff wanting to close up early. I did explain that I was in the military and couldn't wait till Monday evening to find another salon. They still refused and as I passed there at five to four they were closing the store. A full half hour before… Read Full Review

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★☆☆☆☆

“Ruined my hair”

Written on: 20/09/2016 by Toni26uk (1 review written)

I have been to supercuts more than 5 times and they always did my hair good. But today i go to get my hair cut and it was a new girl that did my hair. She cut it shorter than what i said to her i showed her a photo of how i want my hair done and she still didnt have a clue. It was the same photo i showed the last time i went and the lady did a good job. And everytime im there they always offer to straighten my hair. But today they didnt and i shouldnt have to ask now im left to go home with my… Read Full Review

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★☆☆☆☆

“Ridiculously bad”

Written on: 19/09/2016 by Roy1973 (1 review written)

Used to have some really good staff previously. But currently so disappointed… Read Full Review

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★☆☆☆☆

“High Hairline”

Written on: 13/09/2016 by LylaCahill (1 review written)

Recommended if you want a very high hairline going at ear level… Read Full Review

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★☆☆☆☆

“extremely bad haircut”

Written on: 12/09/2016 by Arjun263 (1 review written)

I went into Supercuts today, the one in York, to get my haircut and I have been going to Supercuts for the past couple of years. They have usually done an excellent job and I have always been impressed but today it went absolutely awful! I specifcally asked for my hair to be collarbone length with a few layers at the bottom and for them not to be choppy but the hairdresser gave me a bob! A BOB! So they had given me a hairstyle that I didn't even ask for and I couldn't see what the hairdresser… Read Full Review

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★☆☆☆☆

“My daughter's hair is not straight ”

Written on: 08/09/2016

My husband took our daughter to get her beautiful long hair trimmed, she did show me a picture of how she wanted it before they went there, straight, a few layers and a side fringe, hers is naturally wavy and all one length. When she came home it looked ok but boy! She's just been in the bath and washed it and I've just straightened it for her, oh my word, the back isn't even straight, it's all wonky and all over the place, I'm so cross how? How on earth, if they are trained can it be so bad?… Read Full Review

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★☆☆☆☆

“Rude staff at white rose Leeds ”

Written on: 05/09/2016 by SalmaPhillips (1 review written)

Such rude ignorant staff… Read Full Review

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★☆☆☆☆

“Rubbish Supercuts @ Basingstoke”

Written on: 21/08/2016

Just visited Supercuts at Basingstoke today. Forced to shared all personal details ( god knows for what reason !! ). The staff was absolutely unhelpful. Kept us waiting unnecessarily whilst chatting on the phone. The Hairdresser just chopped off hair without any styling whatsoever. Was done in less than a minute. Ripped off £15 . Wouldnt recommend anyone at all. The staff should get a lesson in customer service… Read Full Review

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★☆☆☆☆

“Rude staff”

Written on: 17/08/2016 by Elenagilbertian (1 review written)

Staff not helpful and extremely rude. Would never return again… Read Full Review

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★☆☆☆☆

“Hi”

Written on: 07/08/2016 by FrancisOrtiz (1 review written)

Hi guys i have been there twice both time same rusult i m fully disopointed and i recommend dont go there total waste of your money..rude and inexperience staff and they dont understand what hair cut you want.. I m not going to this shop again . Very bad experience… Read Full Review

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★☆☆☆☆

“Rude staff”

Written on: 05/08/2016 by Tyrannosaurusjess (1 review written)

I went in to ask about an ombré hair and the short haired woman serving was very rude, cut me off whilst speaking and continuously told me I wouldn't get it the colour I wanted. No eye contact whatsoever, looking around and behind me while I was speaking. Dirty looks as I waited in line too. To top it off she walked away while I was describing in more detail what I wanted and spoke to someone else. Horrible, rude lady. She won't be getting my money. Supercuts more like super rude… Read Full Review

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★★☆☆☆

“Please sweep up the hair!!!!”

Written on: 03/08/2016

The staff need to improve their presentation standards, their own hair and clothes. Terrible roots on show and lack of care with grooming. Some clothes had holes in them and didn't look professional. There is so much hair on the floor round by where you sit that hasn't been swept up properly which is really off putting. The staff spend a lot of time chatting and pottering about instead of being focused. Let's chatting etc would get the queue down quicker! Also if you're not happy in your work… Read Full Review

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★★☆☆☆

“Worst hair cut ever”

Written on: 29/07/2016 by 381Reynolds (1 review written)

Got hair cut in Kingston branch said I only wanted the back slightly layered as I have a bob .well she hacked at my hair and it was a complete disaster I did remind her midway that I only wanted a few layers and she said she understood but it still turned into the worst hair cut I have ever had it seems that most of the staff don't have a very good understanding of English and it's hard to believe they are qualified hairdressers… Read Full Review

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★☆☆☆☆

“Never Again”

Written on: 23/07/2016 by Jadenr78 (1 review written)

First visit to Salon, Gosport. When I saw my hair when I got home it looked as though it had been hacked. Lengths were different on both sides and uneven lengths at back. I will be ashamed to go out for some time until it grows enough to have it cut by a qualified hairdresser. Cannot give any stars. Would never use again… Read Full Review

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★☆☆☆☆

“Terrible service ”

Written on: 10/07/2016 by HayleyCarroll (1 review written)

I visited the derby Intu salon today and I was disappointed with the service and the cleanliness of the salon it looked like it hadn't been swept in a month. I asked for a graduated Bob as I am growing my hair from very short asymmetric hairstyle and I didn't get what I wanted the stylist managed to get the shorter side longer. When she was blow drying my hair she left the underneath wet and dried the top then went back to dry the top section as it had gotten wet from the underneath. I ended up… Read Full Review

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★☆☆☆☆

“Shocking service”

Written on: 10/07/2016 by Jewel305 (1 review written)

Visited the white rose branch today. Was told it would be a 45 minute wait turned into a hour and half wait even though there was only one person I front of me in the que. only 2 staff working one of them was continually on the front desk selling products or answering the phone. I'd recommend they get rid of 6 of the 8 cutting stations to make way for a bigger waiting room. 8 people walked in after me and walked out because the waiting time would be too long. The sit and wait service is… Read Full Review

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★☆☆☆☆

“Disgusting service! ”

Written on: 05/07/2016 by Raiden262 (1 review written)

Leeds white rose centre supercuts....just don't bother! RUDE staff horrible vibe and lazy attitude , walked in at 6:15pm , doesn't "close" until 8pm just for her to tell me that she doesn't have time to do a cut ?! I said I have driven from Huddersfield can you not fit anyone it she said well not really cos she's going home (she being her other lazy colleague) ... Tip- get more staff in a busy shopping centre. She then made me feel embarrassed as all the other customer were sat there happily… Read Full Review

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★★★☆☆

“Uneven Choppy Cut”

Written on: 05/07/2016

First visit to Supercuts in Intu in Derby was great. Got a brilliant hairdresser and was very pleased with the result. Second visit for a tidy up was with another girl as my first one was off that day. I said I didn't want the protein boost but got it anyway - when I queried why, I was told I had to have it! When I was shown the back with the mirror when it was finished, I thought something was not quite right and pointed this out. The hairdresser said it was fine and the hairdresser next… Read Full Review

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★☆☆☆☆

“Turned my hair yellow ”

Written on: 01/07/2016 by ebNapier329 (1 review written)

Went in for blonde highlights came out with yellow hair Newark… Read Full Review

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★★★★☆

“Fab haircut”

Written on: 21/06/2016

Visited Supercutz at the Metro Centre this week after it was recommended to me. I had a stylist who was very helpful and polite and did exactly as I asked. It is great not having to make an appointment and I wish I had known about this salon sooner. They told me they are moving to new premises in the Metro very soon so I am looking forward to another visit… Read Full Review

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