Bowness-on-Windermere, Burn How Hotel Reviews

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2 Reviews For Bowness-on-Windermere, Burn How Hotel

  • Piglet33 29th Oct 2008

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    Good Points: We got our money back !!!! We did not stay...we found another more superior room at a cheaper rate to theirs.


    Bad Points: Dirty room which you could write in the dust on the table. Single bed head board hanging off. Dirty toilet. Wash hand basin plug stuck closed.
    In my opinion, not accessible to wheelchair even though advertised as so.


    General comments: The has to be the worst experience of holidaying in the Lakes.
    The room was advertised on the web as wheelchair accessible, my young son who is wheelchair dependent couldn't get his wheelchair through the font door of the room, even though they brought a wooden ramp to access the step up into the room. There was a stone pillar obstructing the doorway on the outside, the door way was way too narrow. After getting the wheelchair round to the rear of the room, with the use of a wooden ramp provided by the hotel and a lot of physical help from myself...we finally got inside the room. We were met by the pleasant aroma of filthy toilets...so much so we felt physically sick. The room was filthy, you could write your name in the dust on the tables, the single bed was falling to bits.Once in the room my son could not access the doorway into the bathroom as the doorway was too narrow and the corridor of which the door led was too narrow. We did not stay the night...instead asked for our money back and we booked and stayed at a neighbouring hotel again at fraction of the price and this time fully accessible. This room was a complete contrast to what was pictured and advertised and the price was unbelievable.The night before we had stayed in a luxury room in another establishment at a fraction of the price. I would not recommend this hotel. This hotel is NOT wheelchair accessible !!!!!!!

  • devickers Rank: Lance Corporal 26th Jul 2005

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    I have not actually stayed at the Burn How Hotel, Bowness on Windermere, but the service we received before hand has put me off for life and I would advise anyone DO NOT STAY AT THIS HOTEL!!!! Basically we booked for a new years break for four adults, we booked via a link on the hotels own website which had the ref find a room at this hotel, it took us through to the youstay.com website and the booking and payment went through fine, it wasn't until I contacted the hotel about another issue that ...