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| Customer Service | 4/10   |
|---|---|
| Value for Money | 3.8/10 |
| Reviewer Rating | 4/10 |
| Overall Rating | 4.7/10 |
Full review by
vecho
on 25th Apr 2008
User Rating : 0
Respect :
0
Good Points: none
Bad Points: Everything, in particular their booking agents and customer service.
General comments: We booked a holiday to Mauritius for one week. They didn't send tickets until last minute and did not include one for our child. We had to pay for a new ticket. Over a month later we still have not got a response and our out of pocket by an additional £200
vecho's review and ratings | 62 words
Review by
SARAHM7086
on 18th Apr 2007
User Rating : 0
Respect :
0
Disgusting customer service, I would advise you never to use Dreamticket, firstly the prices will be far more expensive when you ring up to what is stated online! They then basically tell you everything is available, confirm, take all the details and deposit, then will not return your calls for days. When finally you get hold of them, after approximately one week, you will then find out the rooms are not available and they can only offer you something that will be £200 per person more! Abs ...
SARAHM7086's full review | 96 words
Review by
cactusfish
on 21st Aug 2006
User Rating : 9
Respect :
0
I booked a holiday to Thailand with Dreamticket and they were fine. I had one reservation contact from start to finish, which made the process a lot smoother and they managed to get me a great deal. I've booked with some online companies before that make you feel like 'just another number' but these guys were always on hand and ready to help. I'd recommend them!
cactusfish's full review | 80 words
Review by
ErinWalker
on 25th Dec 2005
User Rating : 10
Respect :
-1
All I can say is that I am happy with Dream Ticket. Bought a holiday to Maldives and Mauritius and couldnt find any real faults. Service was good, prices were good and for once I was happy with what I bought!
ErinWalker's full review | 68 words | 1 comment added.
Review by
RoboScorpion
on 25th Jul 2005
User Rating : 1
Respect :
-1
We had booked a trip to the Maldives through this agent, under their web site "dreammaldives.co.uk".
We paid 100% of the cost on the day of booking, even though our departure date was over five months away.
A week later, they called us to tell us we would have to pay an extra £150 per person as transfers were not included - even though our invoice specifically said 'flights and transfers'.
After calling them with the information that Maldives transfers cost about £50 maximum they ...
RoboScorpion's full review | 183 words
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