SpeedyPin Phone Cards speedypin.com Reviews

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★★☆☆☆
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Latest Reviews

★★★★☆

“Customer Service was great!”

Written on: 22/05/2014 by PatienceSuarez275 (1 review written)

For several years we've been buying by a "pinless" phone card from them to use within USA for calling internationally from our cellphones. Though the website can be difficult to navigate, when try to renew same card, the card has worked well until last time when website couldn't find my old pin and I needed to buy totally new card. (We only buy one $20 card every 60 months, or so.) New card wouldn't work correctly, but a real person picked up at customer service, told me he'd call carrier to… Read Full Review

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★★☆☆☆

“NO CUSTOMER SERVICE!”

Written on: 14/05/2014 by ConsumerMike (1 review written)

(14 May 2014)I have been trying to contact their Customer service for 2 days with no success. It appears that their email is disconnected and no one picks up tele or returns messages. I wonder if it is still in business? The service worked OK when I used it, but what is the latest status of this company?? Do I need to look for new service???… Read Full Review

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★★☆☆☆

“Used to be great...”

Written on: 26/02/2014 by luvlynesa (1 review written)

I have used SpeedyPin for a couple of years now and everything seemed to work great. I've had a few glitches hear and there over the years but nothing that the customer service team couldn't fix. Starting the beginning of the year they changed their service plans and it all went down hill from there. You get money and minutes taken away while connecting and while the phone rings which wasn't the case before, which of course means if you don't get an answer, you will continue to have minutes… Read Full Review

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★☆☆☆☆

“Worst service i have ever seen. Cheaters”

Written on: 10/08/2013 by syed08 (1 review written)

i BOUGHT A CALLING CARD FOR $5 and called Dubai to my friend for Eid greetings. The person on the other side never receive the call but still more than $1.5 got deducted from my account with in 1 minute without any conversation. Such a shame. I don't even give a single star to these cheaters.How can they operate such a service by cheating people. Worst service i have ever seen… Read Full Review

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Suzanne_Coady's Response to syed08's Review

Written on: 14/09/2013

Gu read my commeny very carefully:
A bunch of crock and gangester run Speedy Pin.com business for internstionsl phone cards At the beginning looks okay but later on the other side hear a kind of cow voice.Avoid using this service.Their company is located in Santiago California
and they rip the people of from west coast.I have contacted their customer service several times never u even could get hold of any agent if there is any!!!?to get my money back but they didn't return my calls.
So watch out???

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★☆☆☆☆

“TO BE SIMPLY AVOIDED...”

Written on: 25/06/2013 by sowarnaud (1 review written)

I bought two phone cards ($10 each card) from their website because the information from their website stated that I would have 50min for my oversea phone call. When I tried to place my phone call, I was stunned when I heard that I only had 15min. Usually when you buy a card from those international stores: you can have 20 min for a $5 card. I immediately called their customer service who very clear informed me that I will not be reimbursed nor given another card to accommodate my… Read Full Review

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★☆☆☆☆

“Complete Rip Off”

Written on: 05/05/2013

After purchasing $100 worth of calling cards, I have had access to less than $20 worth of minutes. The access number hasn't been working for days. I receive a voicemail that states "this is not a working number". I have sent emails & left a voicemail with customer service only to receive an email back stating "there was maibtainence on that particular card & to try back shortly". That was 5 days ago. I filed a complaint with the BBB & I'm sure I have a snowballs chance in hell of receiving… Read Full Review

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★☆☆☆☆

“Do NOT waste your time and trust because of it’s BBB...”

Written on: 14/11/2012

Not able to make a very first call. Refused to issue a different one or a refund; So, I put a shop payment on it. Problem solved. Do not waste your time and trust because of it’s BBB ratings It is not “a large family company” like what they say they are. Only one staff works in the customer support and she is not friendly at all. … Read Full Review

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★★★★★

“Why the hate?”

Written on: 17/09/2012

Been using speedypin for many years. Never a problem USA to South America. I see that a majority of these reviewers are from UK. Maybe the problems are on that end?… Read Full Review

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★☆☆☆☆

“It is TERRIBLE!”

Written on: 22/07/2012

It is a waste of your money to buy those cards. The calls keep dropping and you have a terrible time connecting on the first place… Read Full Review

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★☆☆☆☆

“THEY KEEP DROPPING CALLS”

Written on: 30/06/2012 by blackwidowsucks (1 review written)

IF I HAD THE OPTION, I WOULD NOT HAVE SELECTED EVEN ONE STAR. I WASTED SO MANY MINUTES BECAUSE EVERY LOCAL NUMBER I WOULD CALL, THEY WOULD DISCONNECT MY CALLS. ALSO, THEY OFTEN REROUTE THE LINE TO A COMPLETELY DIFFERENT PERSON!!!… Read Full Review

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★☆☆☆☆

“RIP OFF”

Written on: 15/05/2012

DO not use Speedy pin. Their local access numbers do not work. Their customer service department is patronizing, rude and unhelpful and their directions are misleading. I bought a card from Speedy pin to use in Warsaw, Poland. Before leaving I called for further direction and was given very vague directions. After arriving in Poland and attempting to use the local access number I followed directions precisely and ended up with a $1000.00 phone bill from my hotel. I used the toll-free… Read Full Review

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★☆☆☆☆

“DO NOT BUY YOUR WASTING YOUR MONEY”

Written on: 03/05/2012

I bought a phone card on this site like 2 days ago they e-mailed me that i need to call them but they deducted money already in my acount and i cant use the card they want me to leave my number that the problem is i dont like giving out my number....there customer support is a joke no real person to talk to its all stupid recording this site is useless for people need the card right there right now dont do it in this site your just wasting your time and your money… Read Full Review

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★☆☆☆☆

“Pay for nothing”

Written on: 27/03/2012

I bought a prepaid phone card $20 and tried to call to Vietnam. After around 20 times trying to call, I was redirected to the technical team and they did not support anything. They told me to try to call after 2,3 hours but after that, it was unsuccessful. Then I asked for refund but they refused. Don't buy it… Read Full Review

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★★☆☆☆

“paying for nothing”

Written on: 26/02/2012

I have used several phone cards over the years to call my sister in Switzerland. The best I used was "Far East 100% clean" that had rounding to the minute and no charge when not in use and the lowest cost for perfect voice quality but is no longer available. I tried SpeedyPin and I am aware of their weekly charge even if you don't use the card, this was clearly written and I consented to it. However, what was not part of the agreement is to charge me for no service. Every time I am calling… Read Full Review

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★☆☆☆☆

“Don't buy from Speedypin....balance disappear...”

Written on: 04/02/2012

It is crazy. I have bought calling cards from companies that cheat you on the amount of time they promise to give you. Whereas, speedypin is WORST!!! I have bought 4 calling cards for $5, I used 2 of them, the other 3 have no balance after a week. I guess I was charged everyday some amount even if I didn't activate them! It is cheating to a highest level!..AVOID, AVOID, AVOID!!!… Read Full Review

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★☆☆☆☆

“Stay away at all cost!!”

Written on: 23/01/2012 by dude69 (1 review written)

I bought a phone card from speedypin and I never got connected despite following the instruction on their website and I even called their customer support for help. They told me it was the bad phone card themselves but they won't replace or issue a refund because they told me I have used the minutes!! Serious? since when trying to make an international call but did not get connected is using minute!! unbelievable, I am calling my credit card company. Stay away at all cost. I should have visit… Read Full Review

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★☆☆☆☆

“Stay away from SpeedyPin”

Written on: 26/05/2011 by dontsink (1 review written)

I have used a lot of calling cards before to make calls to Ukraine, Russia, Colombia,and Peru, but this card(World Premier through SpeedyPin) was the ABSOLUTE WORST! They advertise cheap rates but by the time you factor in the 3 minute rounding, the 15% additional fee plus the connect fee that they do not tell you about, the price for calling a cell phone in one of those countries is easily twice what you would pay using ATT's world calling plan. On top of that the connection time is slow… Read Full Review

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★☆☆☆☆

“My daughter was not able to use the globetrotter phone...”

Written on: 15/04/2011

My daughter was not able to use the globetrotter phone card that we purchased for her recent trip to costa rica. Luckily we only spent $10.00 on the card! She tried to use it at the hotels she stayed at (various cities) and at pay phones-all to no avail. She ended up buying a card in costa rica. If I could give zero stars, I would. The card was useless-and I had called ahead to ask specifically about calling instructions… Read Full Review

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★☆☆☆☆

“this calling card is the worse ive ever had to deal...”

Written on: 26/01/2011

this calling card is the worse ive ever had to deal with half the time i couldnt get connected but it still took my minutes. The person i tried to call couldnt ever hear me and half the time i couldnt hear them. Then if this wasnt enough right in the middle of the conversation it would drop your call. DO NOT BUY A CARD FROM THIS COMPANY… Read Full Review

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★★★★★

“There are lots of prepaid phone companies out there...”

Written on: 14/08/2010

There are lots of prepaid phone companies out there that brags about their low cost per minute rates just like SpeedyPin, but the truth is these companies have the most fees, it goes something like this a cheaper price per minute comes with higher costs.

After trying SpeedyPin, I noticed that that all charges are incurred from calls that were made, so I tried to purchase $5.00 US phone cards and finish it within just a week to save money, and it worked, I haven't been charged a weekly… Read Full Review

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