Exodus Travel Reviews
Latest Reviews
★★★★★
“Would recommend”
Written on: 22/08/2012 by HayleyNature
I booked my first solo trip with exodus to see the wildlife & culture of Romainia and i must say it was one of the best times of my entire life!! The trip was EXCEPTIONAL and everyone on the trip was great including the most amazing trip leaders, i got everything i wanted out of it and more!. Exodus gave me the confidence to go on the solo trip and any worries i had were soon put at ease. I find the reviews section on their website a great tool when thinking of booking a trip. My emails were... (read more)
★★★★☆
“Generally good experience plus tip to cut costs”
Written on: 16/08/2012
I have travelled a lot with adventure companies including 6 times with Exodus. Generally I would say that Exodus is one of the better companies, but with all these companies a lot depends on the local leader. If you are not happy with the way the trip is run and can justify this, ask the company for part of the cost back. I have done this (not with Exodus) on one occasion and got money back. Over the last few years there has been a lot of consolidation in this industry. Exodus is now owned... (read more)
★★★★★
“The Best”
Written on: 01/08/2012
I have travelled with Exodus many times: Cuba, Venezuela, Trans-Siberian Train, Laos-Cambodia to name a few and I am surprised by the negative comments on this website. I would recommend Exodus anyday! (read more)
★★★★★
“The wonders of Peru.”
Written on: 12/06/2012
Our trip to Peru was hosted by "Team Cuzco" Carlos and two expert drivers. We were VERY impressed by the depth of knowledge Carlos had about all aspects of Peru and Peruvian culture; history and traditions.Macchu Picchu was marvellous because he knew all about it. The careful preparation that went into each day....planning frequent stops and food along the way, telling fascinating tales and showing us superb views....was enough to make anyone quail. But with 18 very different people it... (read more)
★★★★★
“Exodus is great”
Written on: 01/04/2012
I too am shocked by the bad reviews. I have travelled with Exodus to Jordan, China, Morocco, and Peru and have had an excellent time on every trip. The leaders have ranged from very good to excellent. Accommodation has, on the whole, been good - some excellent. Covered large areas of country and saw tons of things on each trip. Admittedly there were some long days of travel on most of the trips - but we were covering large parts of the country. The buses were comfortable and in China... (read more)
★★★★★
“Shocked at the other bad reviews - I have nothing but...”
Written on: 28/01/2012 by naties (1 review written)
I have now been on 5 holidays with Exodus and everyone has been fabulous. the holidays have ranged to cycling in cuba to a recent trip to Tanzania. On each occasion, i have found the group dynamic is the most important aspect to the success of the holiday and being that this is outside of the tour operators control there is very little they can do. Exodus do porvide you with the rough age range / solo / couple status of guests already booked onto a trip and this allows you to judge in... (read more)
★☆☆☆☆
“Exodus Disaster”
Written on: 11/01/2012 by Therobbos (1 review written)
I booked a holiday with Exodus for 3 people to Cuba. I paid my money to their Bank as requested in time. Because I put the holiday reference on the payment their Bank froze my payment because they cannot handle money for Cuba despite it being a British arranged holiday. The holiday tickets expired and I lost my holiday through no fault of my own. I am still waiting to get my money back after 2 weeks. Exodus are not interested in resolving this and continue to drag on the issue. I would never... (read more)
★★★★★
“Great company to travel with...”
Written on: 05/08/2011
i have travelled on trips in asia, africa and recentlt in Europe. Exodus delivered every time. You get a good insight into country you are visiting and get to enjoy company of excellent tour leaders and like-minded travellers. Really surprised as people here seems to leave negative feedback only. I'll rate exodus over 4 star based on my experiences. (read more)
★☆☆☆☆
“Nightmare Experience”
Written on: 06/07/2011
My partner and I travelled to Jordan with Exodus. We landed about 11.30pm and our guide didn't arrive until an hour and a half later. We eventually arrived at our hotel at 2.15am exhausted to find our they didn't have enough rooms booked and so we had to travel to another hotel eventually getting to bed after 3am totally exhausted. However, we thought we would start the holiday on a positive note and got up the following day looking forward to a fantastic time in Jordan. The places we... (read more)
Guest's Comment
Written on: 14/11/2011
The worst part of this review is Exodus' response of \"don't travel with us again\". Doesn't bode well for a company that cares for it clients.
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★★★★★
“I travelled to Antarctica with Exodus in February 2011...”
Written on: 19/04/2011
I travelled to Antarctica with Exodus in February 2011 and the whole experience was amazing. The office staff were extremely helpful and knowledgeable and all the somewhat complex transfer arrangements to get to and from Ushuaia went without a hitch.
I travelled aboard the Sea Spirit and was very impressed with all the onboard staff. The staff in the dining room were extremely attentive and we were very well fed with three sumptuous meals a day. The cabins were very spacious and...
(read more)
See next 10 reviews
Showing 1 - 10 of 29 Reviews
★★★★★
“I am surprised by the number of negative reviews on...”
Written on: 19/04/2011
I am surprised by the number of negative reviews on this site about Exodus, I have been on 3 trips with them and they have all been fantastic. People should take into account the countries they are traveling in and go with the flow a little bit more, surely that is what traveling is all about!
Exodus is excellent when it comes to seeing the real country, operating their tours in a responsible way and has really good leaders. All the leaders I had in India, Sri Lanka and Tibet were great and...
(read more)
★☆☆☆☆
“EXODUS TRAVEL - CYCLING VIETNAM Sept 2010 (Trip code:...”
Written on: 14/01/2011 by Rgb8888 (1 review written)
EXODUS TRAVEL - CYCLING VIETNAM Sept 2010 (Trip code: MOV) - on a bus! ... a trip not a holiday
My girlfriend and I spent two weeks in Vietnam with Exodus and regret to report that we both returned extremely disappointed with the whole experience. It was not a holiday but a trip and memorable for the wrong reasons.
The service prior to the holiday was all very good but it is a real shame that our "holiday" fell woefully short of the expectations set - a real disappointment and two weeks...
(read more)
★☆☆☆☆
“Great pre travel support but unfirunately can't...”
Written on: 03/09/2010
Great pre travel support but unfirunately can't comment on the Trek I had planned in New Zealand as the week before the final balance was due it was cancelled (as it indicates is a possibility in the terms and conditions) If you are planning a trip of a life time make sure you go for a "guaranteed trip", chances are the non guaranteed trips may be cancelled (only 2 booked on). Bit upsetting when you ve had to tie in with longer term travel plans well in advance of expected trek.Plenty of New... (read more)
★★★★☆
“We have just returned from a Week in Jordan. I found...”
Written on: 25/04/2010
We have just returned from a Week in Jordan. I found the company extremely efficient and helpful in dealing with my booking. We we met at the airport and transferred to our hotel by a very nice guide who spoke excellent English.
The tour was well organised with a good balance of group time and time out to relax and explore on your own.
Unfortunately our flight home was delayed for 6 days due to the Icelandic volcanoe but we were looked after during that time. The was lots of confusion about...
(read more)
★★★★★
“I have travelled twice with Exodus. Firstly on a...”
Written on: 20/04/2010
I have travelled twice with Exodus. Firstly on a family holiday to Italy and last year to Antarctica. These were big and important holidays and the service levels from their Group Leaders is outstanding. I've travelled with a number of 'adventure companies' over the years and Exodus were the best.
I found the accommodation to be of a surprisingly high standard as well.
(read more)
★☆☆☆☆
“Having booked a holiday of a life time to Tanzania we...”
Written on: 01/04/2010
Having booked a holiday of a life time to Tanzania we were then asked for an additional £660 as they had failed to book the internal flights in time and costs had gone up - never sure how that was meant to be our problem.
They admited they had only booked 7 seats for a tour they expected to sell many more places on, they also failed to get back to us when they promised they would
(read more)
★★★★★
“I have travelled with Exodus several times and,...”
Written on: 25/03/2010
I have travelled with Exodus several times and, without exception, every trip has been a resounding success. The other reviews here tempt me to suggest that some people do not realise that elements of all such holidays involve 'roughing it' and taking your chances on the weather etc. Of course Exodus contracts local companies to run the tours, how else could it be done? Please don't let the adverse comments here put anyone off using Exodus or indeed other similar companies. If you want... (read more)
Squirrelb's Comment
Written on: 27/05/2010
I found this review very helpful because...it highlights the difference between a package holiday in a resort and what I would call an adventure holiday, where the luxuries are sacrificed in order to give the traveller a taste of the real destination, all be it with excellent guides and advice.
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★★★★★
“We travelled with Exodus (using South Sinai Travel) in...”
Written on: 23/02/2010
We travelled with Exodus (using South Sinai Travel) in February 2010. The tour was excellent, in no large part because of the South Sinai guide Samer. We saw the sights we expected to see, with good comfortable hotels and no unscheduled "shopping stops" except for one near the temple of Hatshepsut which I believe is near-impossible to avoid. Very much enjoyed the trip, ate in good restaurants and would book with Exodus again. (read more)
★★★★☆
“I travelled with Exodus last year on their Atlas...”
Written on: 07/10/2009
I travelled with Exodus last year on their Atlas Panorama trip in Morocco. I have never travelled to Morocco before & decided to do this as part of a group as I thought it would be more fun, and a chance to make new friends along the way!
We spent 2 days in Marrakech, seeing the sights and sounds of this bustling city, and then we travelled into the Atlas Moutains where we stayed in the village of Tijhza in a local Gite. Exodus support the local School in Tijhza, and we spent time visiting...
(read more)
★☆☆☆☆
“My husband and I booked Walking in Madeira with Exodus...”
Written on: 04/08/2009 by DianeSchn (1 review written)
My husband and I booked Walking in Madeira with Exodus Travel this March. My husband and travelled with this company before and was very pleased with the trip and especially the quality of the trip leader. However, this trip was beyond disappointing -- on the first day's warmup hike the trip leader told the group that we did not need boots and poles, "trainers are fine". Then we arrived at a small peak, he told us "I can't go up there with you, there have been accidents and the insurance... (read more)
Exodustravels's Response to DianeSchn's Review
Written on: 16/02/2010
Exodus Travels is always grateful for any form of feedback and we did respond to these concerns earlier last year when they were raised. We were sincerely sorry to hear of this customer's accident however we do feel our leader gave ample warning of the risks involved in this particular section of the walk.
<br/>
<br/>After discussions with other members of the trip we are confident that the leader's briefing was sufficient, and all previous groups have received the same advice without issue. The advice was that trainers would be adequate for that day but poles were also suggested if they were normally used to hike with.
<br/>
<br/>The signage at the base of the peak is clear and unambiguous that access to the peak is difficult and has resulted in some injuries which is why guides are no longer able to escort groups of clients to the top. Our leaders advise clients why they cannot accompany them and make sure they are aware of the risks involved and anyone who did not feel happy climbing this additional section were able to remain at the base of the peak with the leader.
<br/>
<br/>This is one of our most popular European walking trips and all concerns are investigated thoroughly.
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<br/>We welcome you to look at some of the comments of other travellers on this trip. http://www.exodus.co.uk/holidays/tsd/reviews
<br/>
<br/>
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See next 10 reviews
Showing 11 - 20 of 29 Reviews
★★★☆☆
“We took an Egypt tour with Exodus. Wonderful sights in...”
Written on: 19/03/2009 by kap42 (2 reviews written)
We took an Egypt tour with Exodus. Wonderful sights in Egypt, great group members. As mentioned in another review, Exodus subcontracted another tour company (South Sinai Tours) in Egypt. We received the same tour as every other tourist in Egypt that week - it seemed almost like a caravan, There were daily stops at "institutes," "factories," and "schools" (all of which were just stores) that cut into our time at the sights. The "optional excursions" listed in the Exodus trip notes were in... (read more)
Rgb8888's Response to kap42's Review
Written on: 14/01/2011
I found this review very helpful because... It confirms our experience from Exodus when we passed on feedback after a recent Vietnam trip with them. They continually express a reluctance to acknowledge that a customer may disagree and/or dare say anything negative about their trips. They have continued to tell us how many people enjoy their trips - which is just not the point!
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☆☆☆☆☆
“We booked the 'Alaska Hike' with Exodus, hoping to...”
Written on: 28/07/2008
We booked the 'Alaska Hike' with Exodus, hoping to undertake a hiking holiday, camping in the wilderness, seeing the natural sights of Alaska with an experienced guide. Instead we spent the majority of our time travelling on buses (hiking for only 3 out of 15 days), camping on the sides of roads, beside car parks and in RV parks, had a guide that had never led the trip before and was rude and had a Guide that continually pushed us to take excursions for which he/his firm would receive... (read more)
Folly Grove's Comment
Written on: 09/08/2009
I found this review very helpful because...
<br/>I am surprised and disappointed to learn of your experience , we have been on one trip with Exodus to Peru and that was excellent. Thanks to our guide. We were about to book another trip with exodus to Cuba. But some of these reviews have detered us and will be doing more research. Guess some times its just pot luck what and who you get on these type of escorted trips. Shame especially as they are not cheap and you save up for them all year , but what else can you do, if you have to go on an escourted trip, I wonder what Exodus have said in response?
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Rgb8888's Comment
Written on: 15/01/2011
Good review and it echoes the experiences we had on our disappointing Exodus Vietnam trip - a common theme sadly and we can relate to so many of the points you raised. When we fed our issues back to Exodus they made us feel like they never receive any negative or constructive feedback about their trips and they simply reply with how well they think their trips are run - which isn't the point - they are not really interested.
<br/>
<br/>The reviews on the Exodus website are only included if Exodus agree with the comments therefore they are positively skewed. I wrote a balanced factual review and they removed it - interesting!
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★★☆☆☆
“I recently went on the Moonstone Trek in Peru with...”
Written on: 29/06/2008 by serious reviewer
I recently went on the Moonstone Trek in Peru with exodus. The trek itself was good. However, the subsequent trip to Lake Tititcaca and the home stay on an island required a lot of travel for very little reward - in fact two and a half days of travel, including five hours of waiting at an airport for a one hour internal flight as apparently there was no attraction or even restaurant in the area. In addition I found that the tour of Machu Picchu was very weak and failed to put anything... (read more)
★★★★☆
“Enjoyed family holiday tour to Tunisia, Desert...”
Written on: 02/03/2008 by Mad mum (2 reviews written)
Enjoyed family holiday tour to Tunisia, Desert Explorer, with husband and 11 year old son. Enjoyed the varied itinerary, accommodation was varied but adequate. Guide was fantastic. (read more)
Sarahmcgrail's Response to Mad mum's Review
Written on: 23/09/2008
I found this review helpful because I am thinking of taking my family on a similar holiday and, as I have four children and it would be very expensive, it is interesting to hear other people's experiences.
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★★★★☆
“I recently took the Exodus Sahara Desert Trek tour,...”
Written on: 19/01/2007 by coemgenus (23 reviews written)
I recently took the Exodus Sahara Desert Trek tour, travelling from Djerba to Ksar Ghilane. The group was mostly female, made up of couples and solo travellers. The ages ranged from late twenties to retirement age, with most people in their Forties.
We had an excellent local guide who spoke very good English and was an expert in Ornithology, identifying desert birds by their footprints and calls, with the occasional sighting.
Overall a good trip, though we had damp beds in the hotel on our...
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★★★★☆
“We went on the Hidden Japan trip with Exodus Travel...”
Written on: 27/04/2006 by Jul (1 review written)
We went on the Hidden Japan trip with Exodus Travel (1st time the trip ran) which was very well planned, and it covered everything we wanted to do and see.
The guides, both the Exodus travel guide and the local guide, were very knowledgeable and helpful.
We had a wonderful trip, and we are planning our next trip with Exodus already.
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★★★★★
“We did the Italian Dolomites trek and it was exactly...”
Written on: 17/02/2006 by Virginian12 (1 review written)
We did the Italian Dolomites trek and it was exactly as described in the brochure, except the scenery was more spectacular.
Exodus Travel is not a 'high end' tour company but they do deliver what they promise, and there is no extra charge for singles.
(read more)
★☆☆☆☆
“Rather than use Exodus Travel look somewhere else as...”
Written on: 10/10/2005 by traveller05 (1 review written)
Rather than use Exodus Travel look somewhere else as you more likely than not to be disappointed. (read more)
Wotacockup's Response to traveller05's Review
Written on: 14/08/2009
I found this review not helpful because there is no bloody details whatsoever, where s/he went, how s/he was disappointed and when/how s/he booked the holiday.
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Wilfred0709's Response to traveller05's Review
Written on: 29/09/2010
I agree. This is a totally useless review. It doesn't read as though this person went on the trip at all. Purely sounds like a fellow travel agent merely having a go at Exodus!
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★☆☆☆☆
“We joined an Exodus group trip to Peru. Despite...”
Written on: 20/07/2005 by rosied
We joined an Exodus group trip to Peru. Despite repeated UK assurances, a fly-over the Nazca Lines could be booked in Peru, this turned out to not be the case.
After 3 nights expedition camping, an extra night was spent in a muddy camp site with no hot water, and we had to walk past adequate hotels in the local town to get there!
For our extension to Lake Titicaca, Kontiki Travel took over. Noone told us Exodus sub-contract to other tour operators. We would have sat in the average hotel...
(read more)
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Guest's Comment
Written on: 13/11/2011
I,too, had an unfortunate experience with Exodus, this time in Armenia and Georgia. I spent the whole time in only the clothes I flew out in, no opportunity to shop other than basic toiletries, no assistance from my fellow travellers other than vague promises to help if I begged. They didn't bother to respond to my feedback form, obviously because I said I would never be travelling with them again!