Buy Mobile Phones Reviews - www.buymobiles.net

Click here if this is your business
★★★☆☆
3.3 / 5
62% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Buy Mobile Phones - www.buymobiles.net - Ask a question now

Media Gallery for Buy Mobile Phones - www.buymobiles.net

Buy Mobile Phones - www.buymobiles.net

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“poor bad poor and poor dont bother add me hanging on...”

Written on: 20/12/2014 by 263Dean (1 review written)

very bad they customer service is very poor all do is sell it to you no feed back no gift its very poor… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“was ment to get phone on 2nd of december "014”

Written on: 18/12/2014 by Johnson1980 (1 review written)

it went missing in post (parcel force) yes shock they confirmed with me it was being classed as lost yet still have no replacement as they need to fallow procedure any other company would replace phone then fix it not them… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“iphone service ”

Written on: 17/12/2014 by Bradyd136 (1 review written)

Do not under any circumstances buy an iPhone from this company they do not supply phones that are covered by the apple warranty. They source their phones from Hong Kong and Apple do not service them… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Payed contract off early then got a bill for £460 ”

Written on: 16/12/2014 by 63Owens (1 review written)

I took out a contract with Buymobilephones and decided to pay off the contract early with T-Mobile. I was not told that if I did this I would then have to pay Buymobilephones for the full price of the handset. Imagine my surprise when I received an email claiming they had tried to contact me and it would be sent to a collections agency to recover the handset cost. I would stay clear of this company and their unlawful clauses to screw people over… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very bad company! !!!! buymobiles”

Written on: 03/12/2014 by 233O'Leary (1 review written)

I ordered a iPhone5c on Web site which is in stock , next day i called i see if has been processed my order the costumer service say is not in stock the iPhone 5 i check again the website and the seem it's in stock the gentleman from the buymobiles still say is not in stock and i need to wait 1-2 week's. I don't recommend this buymobiles!!!… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Worst customer service ever, would never use again”

Written on: 01/12/2014 by qwLindsey127 (1 review written)

I ordered a Samsung Galaxy S4 in mid September because I liked the contract deal on offer and the free gift of a speaker. First there was a delay in processing, then when the phone did not appear I called them only to be informed that the phone was not in stock. I waited for a week and called again to be told the same thing. I got sick of having to call constantly and started sending emails to Customer Services. Customer Services never responded to my emails, forcing me to call them on an… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Avoid. Dishonest company, makes life difficult.”

Written on: 28/11/2014 by CoranH (1 review written)

They have ridiculous criteria for their cashback claiming. Claiming on arbitary time windows of 60 days, posting it in, using special bits of paper which they won't resend you if you lose it. And then if you don't send it in with extra tracking, it'll find it's way into a bin, along with the "irreplaceable" codes. Seems blatant they have incentives for their staff to dodge cashback claims. Thoroughly dishonest company. And, they have their employees writing reviews, and not stating they are… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Free gift not delivery within 28 days”

Written on: 26/11/2014 by 1988Lindsey (1 review written)

Placed and order handset and free gift(surface 2) on 27/10/14 Handset arrived 28/10/14 very good delivery but Free gift though still not arrived 26/11/14 I know website does say up to 28 days but I have never had to wait so long.I have e-mail twitter and facebook the said within 7 days from 17/11/14.I have sent complaint letter to this company and Trading Standard also,Ombusman for helping this case.I would not recommend… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“almost a week still no phone”

Written on: 26/11/2014

Had my oreder approved almost a week ago still had no phone and lack of communication ive sent emails to get no reply just want to know where my phone is please other than that good company great online deals… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“No problems at all”

Written on: 24/11/2014 by cbairdy (1 review written)

Phone arrived next day as promised free gift of a tablet was recieved within 2 weeks sent next day delivery. My wife also ordered a phone which arrived next day and the free gift of an xbox one again arrived within 2 weeks meaning one happy son at christmas… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Poorly run company”

Written on: 18/11/2014 by 349O'Grady (1 review written)

So my 28 days are officially up and surprise surprise - no free gift has arrived. Apparently the 32" JVC television has been discontinued. So the lovely customer service rep, Fiona, offers me an alternative 32" Toshiba television - but wait for it - there's a catch - it will cost an extra £29.99, although she's willing to waiver the fee to change gifs - big of her. Thing is, pretty sure that both televisions have the same RRP - so what's the issue. They have no idea when they are going to get… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Buymobilephones.net's Comment

Written on: 20/11/2014

Hi, I'm very sorry to hear of the delay to you receiving your free television. We are expecting stock of the replacement television mid to late next week. Regarding the extra charge for the alternative that is currently in stock, the extra charge will relate to the prices we pay for the two different televisions compared to each other.
I would be happy to have a look into the issue your partner had with his free gift, if he would like to contact us regarding this.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“NEVER AGAIN..”

Written on: 16/11/2014 by Memphise70 (1 review written)

Before placing an order with Buymobiles.net checked some reviews of the company and my only issue where reports of them taking orders with assurances that they had stock of your required phone when in fact they had not. On contacting them to place an order for a Blackberry Q10 i put my concerns to the operator and he explained to me that they has sufficient stocks of the Q10. Taking this on board i placed my order only to receive an email an hour later explaining that they where out of stock of… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Buymobilephones.net's Comment

Written on: 20/11/2014

Hello, I'm sorry to hear that you experienced issues with stock of the Q10 especially after being reassured the handset was in stock. I can assure you we would never intentionally tell you any false information.
It is more than likely, that there was an influx of orders for the Blackberry Q10. This would have meant that it went out of stock quicker than the representative would have anticipated. It would appear that Blackberry had not yet made us aware that this item was to be discontinued and for that I can only apologise.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Very good service”

Written on: 08/11/2014 by ugDowd136 (1 review written)

After reading the bad reviews on here I was very worried about ordering but the phone came the next day without a problem and the xbox one came two weeks later . Very smooth transaction would highly recommend… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Buymobilephones.net's Comment

Written on: 10/11/2014

I am delighted to read that you are happy with the smooth transition of your order and the delivery of your handset and free gift. Thank you for purchasing with Buymobiles.net and we look forward to seeing you back in the future.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“if I could rate less than one star I would- useless”

Written on: 17/10/2014 by milcent (1 review written)

Mistakes made by buymobiles.net staff: Day 1. Initial phone call to arrange upgrade confirmed next day delivery, this did not happen. Also confirmed my sim would not change, but my sim was cut off because this was wrong. They also put the wrong address on the order. Day 2. Told in phone call to sales team they had messed up and not put through the order, confirmed it would be with me on Monday, this did not happen. Day 4. Told in call to sales team they had messed up again but order had now… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Buymobilephones.net's Response to milcent's Review

Written on: 10/11/2014

I am sorry to read that there has been quite a few issues with your order, and I would like to offer my sincere apologies for this as I do appreciate this is not the level of service you would expect to receive nor what we would want to offer to our Customers. It is very difficult to confirm anything particular with the order as I don't have the order number to look into it for you, but I do understand if things don't go to plan, it is very frustrating from a Customers point of view. With any issues encountered, we will do everything possible to rectify the issue as quickly as possible and with as little inconvenience to our Customers, and I am sorry for any upset this may have caused.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Milcent's reply to Buymobilephones.net's Comment

Written on: 10/11/2014

That's not really true unfortunately. Everything possible was definitely not done to rectify the issue, as you can see I had to sort it out myself in the end. Also I was very inconvenienced throughout.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments

“Re: cash back ”

Written on: 15/10/2014

These guys will do everything not to pay the cash back. I personally recommend not to buy any deal with these guys involving cash back. Horrible commms. They change the T&C inside the agreed period. Avoid by all means… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Buymobilephones.net's Comment

Written on: 30/10/2014

I am sorry to read that you are not happy with the cashback system and I would like to reassure you that all redemption claims that are verified and processed will be paid. There has been a change to the system and whilst we still allow a maximum of 60 days for the necessary paperwork to be with us, it is now payable to our Customers within a maximum time-scale of 10 weeks. The payments will show as transactions from A1 Comms and it is paid by BACS.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“wow,”

Written on: 15/10/2014 by Marenw67 (1 review written)

Was about to order the Samsung S4 mini, as a recent uni student a deal as cheap ad great as that really appealed, I am sooo glad I read the reviews beforehand. There is just a sea of terrible reviews and warnings to not use this site which I will thankfully be taking. Reckon I'll just go in store and get a face to face conversation to find what I'm looking for, thanks everyone for the reviews and sorry for your collective losses and let downs… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Buymobilephones.net's Comment

Written on: 30/10/2014

I am sorry to read that you chose not to purchase with ourselves, as negative reviews that are left do not truly reflect the 3 million customers that are completely satisfied with the service received and are returning costumers.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“shame”

Written on: 11/10/2014 by kkMunro1993 (1 review written)

3rd phone i have had from buymobiles never had problem before i have recommended to friends but last phone i got had been opened all sealed packets ripped and headphones used when asked about this was told have to to quality check some well if that's case should be sold off as used are given away in comps or something not sold as new unit felt really let down and wont be using them again which is a shame after my past custom.think truth of matter is was a returned unit as got faulty charger… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Buymobilephones.net's Comment

Written on: 30/10/2014

Hi, when handsets are received direct from our suppliers, we do perform our own quality control checks and this does involve breaking the seals. However, we do advise Customers that if they are not happy with this, we can arrange a replacement to be sent out and request that the seals aren't broken. I am sorry that you were disappointed with the process this time, and I would ask that you please still consider us in the future.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Company will never inform you if chosen phone by you...”

Written on: 04/10/2014 by dpSharp441 (1 review written)

Company will never inform you if chosen phone by you is in stock. You will end by waiting for few weeks. … Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Buymobilephones.net's Comment

Written on: 30/10/2014

Hi, we do receive regular stock deliveries throughout the week, and you should have been kept updated on the progress of your order via automated emails advising of the stock availability. We have recently had some handsets that due to high demand have been delayed in being shipped as quickly as we would want and for this we do apologise.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Buymobilephones Constant lies, delay tactics and £...”

Written on: 22/09/2014 by GDJTAM (1 review written)

Got my phone ok, 2 year contract with 5 cashback payments due throughout the term. You have to send a voucher that comes with the contract (tip, take a photo copy of the vouchers) each time you want to make a claim. You will then receive a confirmation email saying "Claim OK on 28th Jul 2014 at 14:51 Confirmation email sent to *********@gmail.com on 28th Jul 2014 at 14:51 Your cash back claim for voucher 11e8-fb89-f0d0-**** has been received and scheduled for payment by BACS on 25th Aug… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Full of lie's”

Written on: 21/09/2014 by Powerbg1965 (1 review written)

Having been promised my new phone would be delivered the next day I was sent an email stating it was out of stock, I chased them the following day to be told that they were in fact in stock and that it would be processed at some point that day for guaranteed delivery tomorrow. Surprise surprise still no phone, back on the phone to customer services to be told it was a very busy time and that I could expect delivery tomorrow. To cut a long story short I have now been waiting over a week and… Read Full Review

Visit buymobiles.net
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
buymobiles.net