Buy Mobile Phones Reviews - www.buymobiles.net

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★★★☆☆
3.3 / 5
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Latest Reviews

★★☆☆☆

“Contracts misleading”

Written on: 05/09/2017 by Gentryzd237 (1 review written)

Ordered an HTC10 on 24 August with a monthly advertised cost of £32.99. When I said I assume my old mob number would transfer I was told this would cost an extra £5.00/month. I accepted this but when I went to an EE shop they quickly transferred all my data onto a new SIM with old number. Question is the quoted price doesn't mention that this is only for a NEW number. How many people now days change mobiles and accept a new number with all the hassle this involves. Bottom line is that Buy… Read Full Review

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★☆☆☆☆

“contract set up without knowledge”

Written on: 16/08/2017 by Pugh104 (1 review written)

My daughter managed to set up a contract and have the latest iPhone7 delivered by just using my name and our home address without any further checks other than my D.O.B which she got wrong and a bank account in her name, not mine. Approved by buy.mobiles.net with no questions. I received a welcoming letter from EE today. I've been signed into a two year contract without my knowledge. Be careful, no checks… Read Full Review

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★☆☆☆☆

“Worst company ever”

Written on: 14/08/2017 by Brynn244 (1 review written)

Worst experience to date. This company does not take any pride in in trading standards. I order a Blackberry Passport, which turned out to be fault. I retuned the phone within 14 days. No contact from them regarding a replacement. With the exception of only one member of customer service who was helpful. It took me weeks and many phones calls and emails to finally get them to cancel the contract as they did not have a replacement phone. I was charged for the phone and they also even added an… Read Full Review

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★☆☆☆☆

“WORST CUSTOMER SERVICE EVER”

Written on: 07/08/2017 by MattSharpe (1 review written)

False promises, repeated mistakes and no communication. I could string this whole story out for an eternity but I'd rather not- and nor should you as a potential buyer enter this spiral of inconvenience. No replies, forever on hold, never accept blame and worse again- still not got what I've paid for. Pleasant people at customer service (1 was obnoxious- the rest are very sweet) but again reading a script acting as they are required to. No answers offered, responses are very carefully… Read Full Review

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Azzacorks's Response to MattSharpe's Review

Written on: 13/08/2017

How long ago did you order and do you think it is a fake site

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★☆☆☆☆

“disgraceful customer service ”

Written on: 28/07/2017 by MalakiShelton (1 review written)

the customer service from this website is disgusting i order my phone on Wednesday and was scheduled for delivery Thursday and on Thursday it didn't arrive and I got no email or text as to why until the next day where it said it was being delivered that day instead so I waited and it still didn't arrive so I called them and they said nothing we can do about it but it's coming Monday instead so in total it was 4 days late and with no valid reason… Read Full Review

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★★☆☆☆

“Bad first time user experience”

Written on: 21/03/2017 by Sydneysider415 (1 review written)

I've recently purchased a Jawbone UP3 via Buy Mobile Australia and although I was a little dubious about using the service, I found online reviews to be positive, thus I went ahead with the purchase. As it was a birthday gift, I was concerned with the shipping and delivery times, however the website mentioned 7 days. As the order was placed (21/01), I immediately received a Star rating request for service, which was awkward as up to that point the only service received was an automated order… Read Full Review

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★☆☆☆☆

“This company should be investigated by Trading...”

Written on: 02/01/2017 by Ingrid58 (1 review written)

This company should be investigated by Trading Standards. They take substantial personal details, accept an order and then say out of stock. I sent them emails trying to ascertain when the goods would be in stock and never received a reply. They sent an email saying goods had been dispatched for delivery the same day. Then received an email from courier saying they would not deliver and I should contact supplier. Tried to contact supplier and they say they are closed when you select the… Read Full Review

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★★★★★

“More positives than negatives.......and great staff!!!”

Written on: 28/11/2016 by lee969 (2 reviews written)

Buymobiles.net are extremely competitive in terms of their deals - the best I could find! Yes, there was a glitch with the "next day delivery," when my order was "paused" for verification (not mentioned at the order stage), but when I phoned for an explanation, I was dealt with by an extremely polite and efficient member of staff, who even pointed me towards an better deal! As promised, the brand new iPhone 7 was delivered 24 hours later. Thank you, I will definitely recommend you! … Read Full Review

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★☆☆☆☆

“Disgrace”

Written on: 30/10/2016 by VivianaHoover191 (1 review written)

DANGER! I would not recommend BuyMobiles.Net to my worst enemy. Having come across the company online, I found what I thought was a very good deal for a certain California-based tech company's latest handset. They say if it sounds too good to be true, it probably is, and unfortunately this is a shining example. Monday - Proud of my savvy surfing, I eagerly punched in my details, impatient to get my hands on my brand new phone. I sat back, satisfied that in a couple of days I would have cast my… Read Full Review

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★☆☆☆☆

“no contact”

Written on: 29/10/2016 by ugPeterson376 (1 review written)

next day delivery - not true phone in stock - not true not possible to call - busy all the times AVOID… Read Full Review

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★☆☆☆☆

“Disgusted! ”

Written on: 25/09/2016 by MacLean470 (1 review written)

Absolutely disgusted with this company!! When ordering my phone on a 24 month contract, it said that the phone I ordered was 'in stock' and still says that the phone is in stock on their website. Almost a week had passed before I rung their customer service team only to be told that the phone isn't in stock and they are waiting for it to come in stock. They also said that their online stock isn't live so all of their phones say in stock even when they aren't. When I asked to be put through to… Read Full Review

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★☆☆☆☆

“DON'T BUY!”

Written on: 23/09/2016 by 391McCullough (1 review written)

I ordered my original phone but wasn't happy about sending my personal details for verification. I sent e-mails and said about this and stated that I would cancel if they did not reply. Next I had an e-mail saying the order had passed security checks. One day later no e-mail to say the phone was on it's way. When I tracked the order they had cancelled without telling me! I phoned up and spoke to and adviser who said the checks were legit. I decided to trust them and so sent my details. Then I… Read Full Review

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★☆☆☆☆

“Dodgy Dealings”

Written on: 10/08/2016 by VioletBullock146 (1 review written)

Ordered 2 phones sent confirmation email and tracking numbers, no phone arrived the next day, called uk mail, they were never given the phones, called Buy Mobile, they said the phones were given waste of time and money its a sham in my opinion… Read Full Review

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★☆☆☆☆

“Next day delivery is a farce”

Written on: 23/07/2016 by gailmacvicar (1 review written)

Advertised next day delivery is A Lie, if you need to to rely on this Do Not buy from this company . I'm now told ii should get my phones after 4 days . My order was placed 6am Thursday, , I should have received them on Friday ,now Saturday phoned again told I should get them on Monday , spoken to customer services both buymobile and their courier ukmail , they don't care they don't get back to you , just try put the blame in each other. Really really disappointed as are my kids who the… Read Full Review

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★★☆☆☆

“Credit Rating”

Written on: 19/02/2016 by DarionLaw (1 review written)

I have a good credit rating but as i'm young it isnt a long list. And due to this they refused my order after taking and then confirming my details. They offered to find me another option but after the scaremongering reviews, I thought better of it. I thought i'd ignore them at first having read a few good reviews but never again. Customer service was good but I don't understand why I can't have it as i'm working and selected an affordable contract… Read Full Review

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★☆☆☆☆

“still not in stock”

Written on: 12/01/2016 by McAllister121 (1 review written)

What a joke,email after email not in stock now apparently i hav'nt passed the credit check which about a moth ago i had passed which there is know reason why i should not now once again my phone isn't in stock again,this place is utter rubbish STEER CLEAR and go elsewhere… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 10/01/2016 by Salazarig59 (1 review written)

Purchased from Buymobiles.net via Quidco to get £25 cashback on a sim only deal. Despite Quidco registering the visit and minutes later the purchase being completed, Buymobiles say that they've registered the purchased with another affiliate and refuse to pay me the cashback. Very disappointed. Avoid and go to a reputable company… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 10/01/2016 by Salazarig59 (1 review written)

Purchased from Buymobiles.net via Quidco to get £25 cashback on a sim only deal. Despite Quidco registering the visit and minutes later the purchase being completed, Buymobiles say that they've registered the purchased with another affiliate and refuse to pay me the cashback. Very disappointed. Avoid and go to a reputable company… Read Full Review

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★☆☆☆☆

“Difficult! ”

Written on: 18/12/2015 by Tomass25 (1 review written)

I ordered a mobile phone at a great price but soon got an email to say I had to verify the payment card I used... One I've always used but they said it was not registered to my address ( the one I've always used!) hard to get through as short opening hours for the customer services. Got through had to make another payment.... Then got an email wanting ID verification!! This is a delay tactic all the time. I submitted that and it was accepted for them to say they would confirm the delivery… Read Full Review

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★★★★★

“good”

Written on: 09/11/2015 by Mitchelliw218 (1 review written)

I applied for contanct phones yesterday I cant get on my emails to see when their coming could you found out let me text me thanks… Read Full Review

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