British Jet www.britishjet.com Reviews

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British Jet www.britishjet.com
2.8 stars
Average rating for this product is: 2.8 out of 5

From 8 ratings and 24 reviews

Thumb up 67% of users recommend this product

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Average Ratings for British Jet www.britishjet.com

  • Flight on time?2.7 stars
  • Customer service2.6 stars
  • Comfort on flight3.3 stars
  • Quality of food2.6 stars
  • Value for Money3.4 stars
  • Reviewer Ratings3.3 stars
  • Overall Rating2.9 stars

24 Reviews For British Jet www.britishjet.com

  • Guest 3rd Feb 2009

    Reviewer rating: 3 stars


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    We flew to Malta with British Jet in 2007 and had no major complaints with the service. It is a no-frills approach and included a hot meal and staff seemed helpful. On our flight the pilot was particularly informative. The plane itself seemed a little old, but we felt confident that it was in full working order and we arrived at our destination safely. Value for Money, Staff seemed friendly, very informative lady pilot.

  • PETULIA 9th Jun 2008

    Reviewer rating: 5 stars


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    Would fly with Easy jet every time if possible, was excellent. Service excellent, food good, clearing up good, bringing drinks etc.

  • Salmonbay 14th Apr 2008

    Reviewer rating: 0 stars


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    They changed the flight several times. I cancel my booking according to EEC and passengers rights. I want a refund of my money and they refused to pay, even the taxes they charge for. They didn't contact me once about changes they made. I booked for departure 02.07. They changed it 04.07 and to 05.07. the last is 03.07.
    Since I come from Norway this means extra cost with hotels in London and to rebook my tickets from Norway.

  • Guest 4th Apr 2008

    Reviewer rating: 5 stars


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    Staff are friendly and helpful. My child became ill once we boarded and the staff helped her. They are good value for money. Food was good and I will fly with British jet again. Found them better than EasyJet and their flights are affordable with no hidden charges like some other airlines.

  • Guest 29th Dec 2007

    Reviewer rating: 5 stars


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    Compared to monach excellent a1+ for efficency

  • angie gray 10th Dec 2007

    Reviewer rating: 4 stars


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    I travel around the world and for British Jet being a cheap airline I have to say it is outstanding
    I have not come across any airway that gives you free hot meals on flight and they are really nice too - especially the chicken in pesto sauce.

  • Jean Gore Rank: Lance Corporal 2nd Dec 2007

    Reviewer rating: 0.5 stars


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    Staff at London Office very abrupt and bad mannered. How were they employed by British Jet to be responsible for dealing with the Public.

    Don't no yet till I have actually flown with them next Friday but so far I think i will stick with Air Malta . Have had no reason to complain about their staff during the past 5 years and I fly to Malta 3/4 time a year.

  • BigOXO Rank: Lance Corporal 28th Nov 2007

    Reviewer rating: 0.5 stars


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    This airline was a disaster from flight out to Malta to return. OK! flight out was lack of information - not told we were going via Newcastle which caused a bit of a panic at first.
    Check-in was at 6.00am in Malta - we were first in queue. By time queue to end of aisle - still no staff. At 6.30 am told by Air Malta lady (very kind) that plane delayed and Rep would be there at 9.00am to tell us what was happening. She later returned and said Rep would be with us in half an hour, then again when ...

  • BigOXO Rank: Lance Corporal 28th Nov 2007

    Reviewer rating: 2.5 stars


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    This airline are totally lacking in communication skills - as you will see from my posting about the return flight. If you can take another carrier - do so. They have one aircraft - an MD90 leased from Hello (Swiss but doesn't run like a well oiled watch) - which has seen plenty of hours. Lands like a bag of spuds being thrown at the runway from a mile up. Very noisy (twin rear engine) - get near the front - I bought earplugs for the return flight - bliss!

    My review here is for this flight a ...

  • Bravodelta Rank: Lance Corporal 23rd Nov 2007

    Reviewer rating: 3.5 stars


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    Most airlines are pretty bad . Airline food is generally rubbish. British Jet have the same food but at least the seats are comfortable and the staff try their best with the products they have.

  • steinbeck 23rd Oct 2007

    Reviewer rating: 0 stars


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    We arrived at Glasgow airport and checked in with plenty of time to spare. We kept a check on the board which told us that the flight had been delayed by 45 minutes until 8:30pm. At 8:00pm we were directed to gate 27 along with all the other passengers we only knew to do this by checking the boards, no verbal announcements were made. 8:30pm came and went with still no announcements being made to let us know what was happening. Eventually, at 9:00pm, a man came out and told us that there was ...

  • FLC 19th Oct 2007

    Reviewer rating: 0 stars


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    Our outward flight with British Jet was delayed by 19 hours. At no time were any of the passengers given any information. We were in the airport for the first 6 hours and were not offered refreshment of any kind, not even a cup of tea. There was no rep from the company in the airport to tell us anything. We were sent to a hotel for the night, with no breakfast. The next day we were again given no information and a £5 voucher for refreshment. This is all we received for the whole 19 h ...

  • rowii 22nd Aug 2007

    Reviewer rating: 4.5 stars


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    Great value for money for a cheap airline.

  • svenmuir 12th Aug 2007

    Reviewer rating: 4.5 stars


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    Would travel with them again , recommended.

  • mw89 Rank: Lance Corporal 24th Jun 2007

    Reviewer rating: 5 stars


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    Flown with BritishJet several times since it began its operations to Newcastle and Leeds Bradford. All flights have been either on time or ahead of schedule. It is the cheapest airline that flys to Malta from the North-East of England. Highly recommended airline! 10/10

  • Steve CC 18th Jun 2007

    Reviewer rating: 4.5 stars


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    Have flown with many holiday companies and airlines, but British Jet / Malta Bargains is by far the best we have used. Would highly recommend.

  • andrwmrsdn 4th May 2007

    Reviewer rating: 4.5 stars


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    I would recommend British Jet to my family and friends.

  • pennypooch 10th Dec 2006

    Reviewer rating: 0 stars


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    I was not told of their policy until after I had booked, leaving me with no option but to pay the excess baggage. With a wheelchair this can be a hefty amount.

    Disabled passengers need to be aware of the above when flying with British jet.

  • ellyn newton 22nd May 2006

    Reviewer rating: 5 stars


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    British Jet offer efficient, no nonsense customer services. They are a lot better than Air Malta and British Airways on all scores!

  • sistinam 6th Mar 2006

    Reviewer rating: 5 stars


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    I have recently travelled to Malta and back with British Jet. I have nothing but words of praise for them. Apart from the fact that the price was one third of British Airways and AirMalta, the crew was extremely helpful since I was travelling alone with three small children.

    I highly recommend British Jet.

Related categories

  1. Flights to Malta