Glasgow Pram Centre Reviews - www.glasgowpramcentre.co.uk

★★★★☆
3.9 / 5
327
76% of users recommend this
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Latest Reviews

★★★★★

“Fantastic friendly service, very informative ”

Written on: 06/09/2016 by Lawlaw (1 review written)

This is our first baby after being together after 20years. Brought mum she's buying the pram,had every pram off the shelves,took them for a walk and nearly fell asleep on the nursing chair. Going to bring her back to the pram centre instead of a night out because she had more fun. Then she said these lassies ken everything. Brilliant day… Read Full Review

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★★★★★

“Amazing service”

Written on: 05/09/2016 by GriffinPowell (1 review written)

The best service ever. Could not fault it one bit. Helped with every aspect of customer care i wanted. Thank you so much for everything. 5 stars… Read Full Review

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★★★★★

“Our First Visit”

Written on: 04/09/2016 by joansands (1 review written)

Before we entered Glasgow Pram Centre, we bumped into a friend at the front door who was visiting the store for the third time to buy more items for her new born baby. She gave us a raving review so we were eager to go in and look around. We were not disappointed. We were met by well informed staff who were happy to assist us and went out of their way to help us. We were looking to chose a pram today and because there was a vast range of items on display, we bought not only a Venicci Pure… Read Full Review

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★★★★☆

“Ordered pram on 16th July. Had to wait 4 weeks as was...”

Written on: 25/08/2016 by Princea328 (1 review written)

Ordered pram on 16th July. Had to wait 4 weeks as was out of stock. Contacted them last Wednesday and got a great girl who sorted everything out and received pram today. Very happy with pram and service. Thank you… Read Full Review

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★★★★☆

“Pleased with customer service and anticipated time...”

Written on: 24/08/2016

Pleased with customer service and anticipated time scales on delivery. Pleased to say arrived quicker than scheduled… Read Full Review

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★★★★☆

“Very Good Experience”

Written on: 23/08/2016 by flKilgore165 (1 review written)

I visited the store to purchase a specific cot as a gift and could not find which one it was in the store. I had a picture on my phone and after showing this to a member of staff I was taken to the cot and told about the product and prices. I was happy to find that a deal was on offer to purchase a mattress at a discount price and went for this option. Without the help of the members of staff I would have likely returned at a later date to purchase a mattress and would have missed out on the… Read Full Review

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★★★★☆

“Shop seems understaffed”

Written on: 23/08/2016

I went for the first time on a weekend and there was no one around to help Eventually waited at the front desk and managed to get some assistance but there was a lot of waiting around. More staff maybe on a weekend would help. The staff member we got was helpful however so pleased with that… Read Full Review

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★★★★★

“Simple, friendly and helpful ”

Written on: 21/08/2016 by LaurenH87 (1 review written)

I am having my first baby in January, anyone looking for the first time like myself things can become a little hectic, trying to choose the right things for your new baby coming. I can not fault any of the women in the pram centre I spoke to both days. We purchased our nursery furniture on Saturday (all beautiful fit for our girl) this will be delivered to us and build in December. I then went back today and got a beautiful pram which I have seen in many other shops but we saved 20% off this… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 18/08/2016 by 39Hackett (1 review written)

Needed to return an item due to the item not being fit for purpose and not safe for our child . Refused to accept request to return saying we had used it, but by there recommendations Spoke to the head of customer services and was told there was nothing she could do Very disappointed wouldn't recommend… Read Full Review

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★★★★★

“Excellent service!”

Written on: 05/08/2016 by PhoenixOgle141 (1 review written)

I visited the store with my older sister, grandmother and aunt after having heard this was one of the best place for purchasing prams when expecting a new baby. We visited on a Saturday afternoon so as expected, a busy time. However, we found someone to speak to regarding a pram with no problems at all! Staff were very helpful, knew the product information, and were able to give over and above what I'd expected. I love operating system within the pram centre, being able to pay a deposit and pay… Read Full Review

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★★★☆☆

“Very mixed experience”

Written on: 03/08/2016

Staff at the Glasgow Pram Centre were very helpful and knowledgeable - until we had placed our orders. From that point on the service was poor. We ordered our pram and nursery furniture months in advance and were advised that the items would be available 4-6 weeks before my due date. At 2 weeks before the due date we were still waiting and were getting nervous that they wouldn't arrive in time. It's very difficult to contact the shop by phone, be prepared to wait 20-30 mins on hold. I was… Read Full Review

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★★★★★

“Wouldn't have bought my pram without the help of Shelby! ”

Written on: 31/07/2016 by gillianthomson (1 review written)

I bought my pram today!! Finally! My Mum and I went in completely clueless and overwhelmed about all the different types of prams and what they could and couldn't do, it's a bit of a minefield! She spent about an hour with us and nothing was a problem to her, she answered all of our questions thoroughly and I couldn't have made my decision without her advice. Thank you, you have the patience of a saint! We left delighted with all of our products :)… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 28/07/2016 by ggWalker219 (1 review written)

My daughter was there to choose her pram, nothing was too much trouble the staff member took time to show us how to change the individual parts of the pram she was looking at. We ordered the pram from Glasgow Pram Centre and it was in stock earlier than we thought it would be. Excellent customer service… Read Full Review

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★★★★☆

“Help with travel system”

Written on: 23/07/2016 by Gunnce212 (1 review written)

I went with my partner to the pram centre to see the baby jogger city mini. Staff were available to answer questions when I went to find them in the shop. They showed us how to change from carry cot and pram. There was no travel seat in the same range however they can get adapters to fit different car seats. The staff didn't show us any alternatives options and we went to a different retailer for the car seat. Overall happy with our purchase and the assistance we received… Read Full Review

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★★★★☆

“Check current availabilty”

Written on: 21/07/2016 by Craigbp390 (1 review written)

Myself and my daughter were unsure if a pram would be ready in time for the birth. Staff were extremely helpful in as swearing all questions we had about the pram. We also asked about a cot and other items. Staff gave full attention without making us feel we were being a pest. Cheerful knowledgeable staff. I have been a few times to the Pram centre and have liked the new styles of prams and the sale items which really are a bargain. I think customers could be given more time when sale items are… Read Full Review

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★★★★★

“First time mum all under one roof! ”

Written on: 19/07/2016 by kathleendoyle (1 review written)

Have recently ordered both my pram and nursery furniture from the store and had a great experience! Staff were all lovely and really helpful even taking the parm outside and showing how to fit the car seat which was a great help! Visited other stores and didnt get the same relaxed approach no sales pitch just lots of information didnt feel the staff were pushy at all Will definitely be back and have already recommend to friends who are expecting Looking forward to our items coming into… Read Full Review

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★★★★☆

“Good customer service”

Written on: 16/07/2016 by Tia07 (1 review written)

Phoned about a car seat, lady said it was in stock and would keep it for me. When I got there she had kept the wrong seat, the one I actually asked about was out of stock. Was a bit annoyed as I had to wake up 3 children to go into to shop in the pouring rain. But the staff did all they could by checking stock for me and where very helpful. It was a genuine mistake… Read Full Review

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★★★★★

“Phoned the store ahead of time to check if stock was...”

Written on: 07/07/2016 by Hayley1404 (1 review written)

Phoned the store ahead of time to check if stock was available for an Oyster pram bag in the colour black for our newborn baby girls pram. Was told it was available and it would be kept aside for us. When we got to the shop we had a browse and decided we could be doing with a parasol also. Went to the checkout desk where we were happily greeted by a female member of staff. She called through to another staff member who retrieved the bag for us and also checked the availability of the parasol… Read Full Review

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★★★★☆

“Nursery furniture purchased”

Written on: 06/07/2016 by gsdonald (1 review written)

Bought a nursery furniture set. Staff very helpful. Payment taken and delivery month agreed without fuss. Had gone to see the set in store but the display model had been sold. Staff informed us that another would be built and gave timescales which was useful. Prices seemed reasonable and in line with the market. Lots of bargains if you are open to the wide range of choice the store has. Phone system doesn't seem to work and got cut off a few times when trying to phone prior to visit but got… Read Full Review

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★★★★★

“Great service”

Written on: 22/06/2016 by Camilla75 (1 review written)

Went in to get advice about car seat and the girl was very helpful. Ordered the car seat for middle of June and it was in by May. Can take a while at the cash desk to be served tho and can be a total nightmare to get thru on the phone. Find it much easier to go into store and ask. Just a pain that I need to drive half an hour as they never answer phones… Read Full Review

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