Glasgow Pram Centre Reviews - www.glasgowpramcentre.co.uk

★★★★☆
3.9 / 5
315
76% of users recommend this
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Latest Reviews

★★★★★

“Excellent customer service”

Written on: 28/07/2016 by ggWalker219 (1 review written)

My daughter was there to choose her pram, nothing was too much trouble the staff member took time to show us how to change the individual parts of the pram she was looking at. We ordered the pram from Glasgow Pram Centre and it was in stock earlier than we thought it would be. Excellent customer service… Read Full Review

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★★★★☆

“Help with travel system”

Written on: 23/07/2016 by Gunnce212 (1 review written)

I went with my partner to the pram centre to see the baby jogger city mini. Staff were available to answer questions when I went to find them in the shop. They showed us how to change from carry cot and pram. There was no travel seat in the same range however they can get adapters to fit different car seats. The staff didn't show us any alternatives options and we went to a different retailer for the car seat. Overall happy with our purchase and the assistance we received… Read Full Review

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★★★★☆

“Check current availabilty”

Written on: 21/07/2016 by Craigbp390 (1 review written)

Myself and my daughter were unsure if a pram would be ready in time for the birth. Staff were extremely helpful in as swearing all questions we had about the pram. We also asked about a cot and other items. Staff gave full attention without making us feel we were being a pest. Cheerful knowledgeable staff. I have been a few times to the Pram centre and have liked the new styles of prams and the sale items which really are a bargain. I think customers could be given more time when sale items are… Read Full Review

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★★★★★

“First time mum all under one roof! ”

Written on: 19/07/2016 by kathleendoyle (1 review written)

Have recently ordered both my pram and nursery furniture from the store and had a great experience! Staff were all lovely and really helpful even taking the parm outside and showing how to fit the car seat which was a great help! Visited other stores and didnt get the same relaxed approach no sales pitch just lots of information didnt feel the staff were pushy at all Will definitely be back and have already recommend to friends who are expecting Looking forward to our items coming into… Read Full Review

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★★★★☆

“Good customer service”

Written on: 16/07/2016 by Tia07 (1 review written)

Phoned about a car seat, lady said it was in stock and would keep it for me. When I got there she had kept the wrong seat, the one I actually asked about was out of stock. Was a bit annoyed as I had to wake up 3 children to go into to shop in the pouring rain. But the staff did all they could by checking stock for me and where very helpful. It was a genuine mistake… Read Full Review

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★★★★★

“Phoned the store ahead of time to check if stock was...”

Written on: 07/07/2016 by Hayley1404 (1 review written)

Phoned the store ahead of time to check if stock was available for an Oyster pram bag in the colour black for our newborn baby girls pram. Was told it was available and it would be kept aside for us. When we got to the shop we had a browse and decided we could be doing with a parasol also. Went to the checkout desk where we were happily greeted by a female member of staff. She called through to another staff member who retrieved the bag for us and also checked the availability of the parasol… Read Full Review

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★★★★☆

“Nursery furniture purchased”

Written on: 06/07/2016 by gsdonald (1 review written)

Bought a nursery furniture set. Staff very helpful. Payment taken and delivery month agreed without fuss. Had gone to see the set in store but the display model had been sold. Staff informed us that another would be built and gave timescales which was useful. Prices seemed reasonable and in line with the market. Lots of bargains if you are open to the wide range of choice the store has. Phone system doesn't seem to work and got cut off a few times when trying to phone prior to visit but got… Read Full Review

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★★★★★

“Great service”

Written on: 22/06/2016 by Camilla75 (1 review written)

Went in to get advice about car seat and the girl was very helpful. Ordered the car seat for middle of June and it was in by May. Can take a while at the cash desk to be served tho and can be a total nightmare to get thru on the phone. Find it much easier to go into store and ask. Just a pain that I need to drive half an hour as they never answer phones… Read Full Review

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★★★★★

“Fabulous ”

Written on: 09/06/2016 by Amyhamilton18 (1 review written)

Today was my first time in the pram centre , I am 5 months pregnant and hadn't yet looked at any prams . Entering the pram centre I approached a female member of staff to ask for advise as I am very tall and needed advise. The girl was very helpful polite and knowledgeable taking plenty of time with us . After finding what I wanted I continued to the area with the kids furniture where I met another lovely girl who was helpful and chatty. Purchasing everything I wanted at the desk I was given a… Read Full Review

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★☆☆☆☆

“Terrible service would not recommend - still waiting...”

Written on: 07/06/2016 by glHerndon253 (1 review written)

Ordered a buggy board for pushchair. Heard nothing back to confirm delivery and when I chased up I was told item out of stock for about ten days. As I needed the item sooner I requested a refund - refund did not arrived. When I chased up again was told would receive the next day. Still waiting almost a week later and have had to put in a claim via PayPal . Company responded to say will refund but I am still waiting. The icing on the cake was a call from the company today to arrange delivery of… Read Full Review

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★★★★★

“recent visit”

Written on: 06/06/2016

My daughter is now 15 months old and have visited the pram centre on numerous occasions now for prams, car seats and highchairs and other various items in between but just wished to say that the staff and choice at the pram centre are both brilliant. On attempting to purchase a new buggy yesterday for my daughter the staff could not be more helpful in assisting us in doing this while also ensuring the experience was as pleasant for our toddler as it was for the parents :-)… Read Full Review

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★★★★★

“Excellent shopping experience ”

Written on: 04/06/2016 by Kelseyhunter97 (1 review written)

Was in the Glasgow store and all staff were very friendly and helpful. When picked the pram they demonstrated how all different aspects of the pram work. All staff were very knowledgable about all different types of prams. The store was also kept very clean and tidy which always makes your experience better… Read Full Review

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★★★★★

“Venicci denim grey ”

Written on: 31/05/2016 by olivia121016 (1 review written)

I came in to order the Venicci denim grey pram. I have never ordered a pram before so was unsure on how to go about it. The pram centre made this as easy as possible and I would definetly recommend them to friends or family! I absolutely love this pram and cannot wait to receive it! Only downside is it has a 16w waiting list so if it was shorter more people would maybe purchase it as they have more time to make a decision… Read Full Review

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★★★★★

“I went into the glasgow centre and wasnt sure of the...”

Written on: 31/05/2016 by Cristianj149 (1 review written)

I went into the glasgow centre and wasnt sure of the type of pram or anything the staff were really helpful and put my mind at ease would recommend them to anyone… Read Full Review

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★★★★★

“service with a smile ”

Written on: 29/05/2016 by Ariellaz420 (1 review written)

Whilst in the pram centre one member of staff in particular was very helpful and filled all my needs in sufficient time with a friendly smile on her face. I found everything I was looking for and more. The pram centre had a beautiful variety of options for me to choose from which I eventually made my decision with the help of this wonderful female staff member. I will definitely be back and will be spreading the word of the excellent items and service available in store… Read Full Review

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★★★★★

“Great shopping experience”

Written on: 25/05/2016

Went into the Glasgow Pram Centre to look at prams for the first time. We had seen the one online we liked and when we went in there was no display model. The staff were very helpful in finding out when a new display model was arriving from Silver Cross and told me to phone back at the end of the week they reckon it will arrive so we can make sure it is in the shop before I come back down. I was worried it wouldn't fit in my car but the staff were great in explaining when it comes in and I come… Read Full Review

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★★★★★

“Very helpful sales assistant”

Written on: 22/05/2016 by Daniellemeggatt95 (1 review written)

I had seen the pram I had intended to buy online. When we went into store I managed to see the pram I had online on display which was great cause it helped with my choice. I then went to the desk to order the pram, the sales assistant was helpful in letting mW know when the pram would be in and that it would get delivered 3 weeks before my due date. Any time I have went into store to pay mony on the pram, it has been a quick easy process. My mum had a card with money left over and we enquired… Read Full Review

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★★★★★

“Great Service”

Written on: 20/05/2016 by 327Moody (1 review written)

Great service for us buying our first pram and furniture. The girls were extremely helpful with all our questions - it was very busy in store when we arrived and they apologised for our wait and couldn't of been any more helpful. Luckily we had been in previously and didn't need to have full demos of our pram - however the systems were very slow the day we were in and each member of staff we had dealt with had explained the systems were slow however did not spoil the service and we were in… Read Full Review

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★★★★★

“Outstanding!!!”

Written on: 20/05/2016

Visited the store to purchase my silver cross pram. Staff were extrememly polite and helpful. Showed me exactly how the pram will assemble and other avaliable products that suited my needs. I.e different colours avaliable and appropiate car seats which would fit. Also made sure car seat was suitable for my car. Will definately return and recommend to friends and family… Read Full Review

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★★★★★

“Group 1 Car seat”

Written on: 18/05/2016 by Sloanwg21 (1 review written)

Visited the pram centre to purchase the group 1 car seat needed for my daughter in the next few months. We had already read the reviews, so had decided on the one we wanted. But as it was an expensive purchase we felt a demo was necessary and also we wanted to make sure it fitted in our car. The pram centre is very busy every time we go in, so we waited for a quieter day. After a short wait a member of staff attended to us. She was knowledgeable, friendly and professional. Although the seat we… Read Full Review

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