Glasgow Pram Centre Reviews - www.glasgowpramcentre.co.uk

★★★★☆
3.8 / 5
346
74% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Glasgow Pram Centre - www.glasgowpramcentre.co.uk - Ask a question now

Media Gallery for Glasgow Pram Centre - www.glasgowpramcentre.co.uk

Glasgow Pram Centre - www.glasgowpramcentre.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“AVOID LIKE THE PLAGUE”

Written on: 01/12/2016 by andywillers (1 review written)

Just awful service. Ordered a product that said in stock, only to wait 3 weeks before contacting to be told they were waiting for it to come in stock. I then moved house (because who expects an order to take over a month) and then when i enquired half way through week four since ordering it turns out my stuff arrived ages ago, and was just sitting in the warehouse. But they couldn;t change my delivery address, so I had to cancel. Which they didn;t end up doing and I got a dispatch notification… Read Full Review

Report this review
★★★★☆

“A confusing shopping experience made painless”

Written on: 30/11/2016 by KorbinOlson275 (1 review written)

I visited the Pram Centre with my mum on Saturday 26th November to purchase a pram . Having no experience of this before I was very confused to say the least. She helped us with our choice and demonstrated functions of 2 prams we looked at. She answered all questions and was very helpful indeed. We asked a lot of questions and she was extremely patient. Credit due to her. We spent over an hour choosing a pram and then wanted to buy smaller items. There was a lot of waiting about to ask a sales… Read Full Review

Report this review
★☆☆☆☆

“Website shows items in stock, took over 1 month for...”

Written on: 29/11/2016

The website clearly stated all the items I ordered were in stock, which was important as we needed the buggy in time for our new baby. A week after I placed the order I still hadn't heard anything so I chased it up only to be told that nothing was in stock and the mis-information was blamed on the new website. I was then told it would be 2-3 weeks to which I replied if this was the case I'd cancel the order I was then told it would be 10 days so I decided to wait. 10 days passed with no… Read Full Review

Report this review
★★☆☆☆

“Poor communication”

Written on: 18/11/2016

Selected pramcentre as carseat (Britax Maxway) was best offer for value for money with free accessary pack. Informed that delivery will be within 7 days with an email to be sent informing us when. However 2 weeks down the line no email had been sent and no car seat received. After an email was sent where i received no reply i went online to their website to chat online. There i found out reason for not sending was because they were out of stock. This had not been communicated in an email nor… Read Full Review

Report this review
★★★★★

“attentive shopping experience”

Written on: 17/11/2016 by Kendrae111 (1 review written)

have purchased my expected grandaughters pram a couple of months ago.Found the staff very helpful without being over eager for a sale.we went home to research the chosen pram for the best price and went back to the shop the following day to order,we have now made 3 seperate purchases all with ease and speedy delivery.we have asked questions online in the evening and had a reply the following day.really can't find anything negative to say.saw everything at the shop on one visit made a list then… Read Full Review

Report this review
★★★★★

“Excellent service A+”

Written on: 17/11/2016 by Clinton264 (1 review written)

Ordered a VIB baby chair/swing on 10th November received it today 12th November couldn't ask for a quicker delivery as my grand daughter is visiting us tomorrow so perfect timing I am so happy with this item overall 10/10 definitely will be shopping at princess centre again thank you for a great service xx… Read Full Review

Report this review
★☆☆☆☆

“Awful”

Written on: 17/11/2016 by LorenaMcKay334 (1 review written)

We ordered online. Please do not. We have no item and can not get threw on phone. We really think we have lost our money £259.99. Still trying to get hold of them and waiting for refund… Read Full Review

Report this review
★★★★☆

“Great product at a good price but expensive delivery”

Written on: 16/11/2016 by vj32 (1 review written)

Great product, just what I was looking for at a good price but min delivery charge is £5.99 and ships next day, no choice of having a slower service at lower cost. This is also a high charge if you are only buying a small item. The courier or the Pram Centre (not clear on which) also sent confusing and contradictory text messages about when the parcel was being delivered. Over all I would say go for it for a product if its a sale item or really good price, but not worth the hassle or cost of… Read Full Review

Report this review
★★★★☆

“Communication failure”

Written on: 16/11/2016 by Kenmid211 (1 review written)

I have now used the Pramcentre three times on separate occasions and the service is excellent until you need to discuss something with them. In the last three weeks I must have sent at least 20 emails to them, all unanswered, I twice filled in a form on their website to call me back, they never did, and rang them constantly, roughly 30-40 times, sometimes just hanging up when it switched to answer machine, sometimes leaving messages, they never replied. When I did ring them first thing Monday… Read Full Review

Report this review
★☆☆☆☆

“no items, no refund, no email response, no one answers...”

Written on: 16/11/2016 by Mila402 (1 review written)

Placed an order for 2 items, called 10 minutes later as one of the item was ordered by mistake 30 minutes waiting on line with no response 5 emails with no response and 3 similar non responsive calls no items, no refund (they charged card instantly) and no one to talk to… Read Full Review

Report this review
★★★★★

“Excellent Service ”

Written on: 16/11/2016 by ZoeStacey (1 review written)

Bought a new car seat for my baby. Amazing service bought through the website, very fast delivery free delivery. Will use the company again. Excellent product and would always recommend the brand. There are only a few companies that sell this brand and I'm pleased pramcentre does… Read Full Review

Report this review
★★★★★

“Fantastic A+seller will definitely shop here again!”

Written on: 08/11/2016 by Nikmason85 (1 review written)

Ordered the bonito bebé rock n walk which was at a fab price beating all other retailers. Ordered Saturday 5th of November and recieved today Tuesday 8th so very fast delivery. I assembled walker (so easy) then placed in rocker position, it is absolutely stunning lovely bright colours and is exactly the same as description, the seat is padded and really comfy for my baby girl and she loves it, and when she can use it as a walker the wheels are fantastic not the cheap plastic wheels you… Read Full Review

Report this review
★☆☆☆☆

“Nil points!!”

Written on: 07/11/2016 by Maybeb (1 review written)

Waited for more than 3 weeks for delivery of items that are supposed to be in stock. No response to calling despite being on hold for 25 minutes at a time. When I e mailed I had to wait days for a reply that basically asked if I had resolved the issue by phone. No reply to my immediate e mail response back. Today after over half an hour on hold I've been told the items ordered are not in stock (still shows they are in stock on website) and so I've cancelled the order. Now waiting to see how… Read Full Review

Report this review
★★★★★

“just WOW”

Written on: 04/11/2016 by gonczine (1 review written)

During pregnancy every women has a lot going on. For me baby shoping list is on of the main stress areas. I have to say that most of the companies which I have to deal with is not very helpfull and jut adds an extra pressure for me. This time I was just WOWed from the price of my item(the cheapest in all uk) to an amazing service. Order placed on Wednesday night and arrived on Friday morning. As soon as I paid I had an confirmation email ect. Product as described and in great condition. I am so… Read Full Review

Report this review
★☆☆☆☆

“Ordered an isofix base 2 weeks ago- received no...”

Written on: 02/11/2016 by DevynMalone (1 review written)

Ordered an isofix base 2 weeks ago- received no updates on when it would arrive. Last week after a total of waiting around 40 minutes- 2 phone calls, i received a voicemail saying they would contact me by the end of the week re delivery. Did not hear anything. Have been calling several times over the pasr few days for an update- nobody answers the phone and this is after waiting on the phone 20-30 mins each time for someone to answer (after this amount of time- get fed up and call back later)… Read Full Review

Report this review
★★★★★

“Superb service ”

Written on: 01/11/2016 by Kaliyah416 (1 review written)

Best company ever ordered Sunday dinner time and both items arrived Tuesday lunchtime with great savings would highly recommend… Read Full Review

Report this review
★☆☆☆☆

“Do Not Use!!”

Written on: 31/10/2016 by Kendallm252 (1 review written)

I would have liked to have given zero stars for my experiences with the pram centre however this was not an option. I ordered my pram and car seat back at the end of May (paid for there and then) and was told that it would be in store by August as it was very popular. This was not an issue as my baby was not due until the end of October. I was told that we would be called as soon as it was in however they were happy to hold the pram for us until nearer the time as my husband and I were moving… Read Full Review

Report this review
★☆☆☆☆

“APPAULING SERVICE”

Written on: 19/10/2016 by zlWood1949 (1 review written)

Terrible service from this store. Ordered a pram in April of this year, due to be collected 10th of Sept. Pram never arrived and were constantly told it was on the next order, which of course never came. Had to eventually cancel order and start all over again 5 days before baby due! APPAULING!!… Read Full Review

Report this review
★☆☆☆☆

“DONT USE THIS SHOP”

Written on: 06/10/2016 by McDowellja147 (1 review written)

Appauling service from this shop. Ordered a pram in March told we would receive it 10th of September, still haven't received it. Keep being fobbed off by the staff telling me it's on next order, went to the shop on Saturday and guaranteed we would have pram today, guess what no pram!! Baby due in six days, causing great stress! Not good at all. Will never use this shop again and have told all my friends about the terrible experience… Read Full Review

Report this review
★★★★★

“Fantastic friendly service, very informative ”

Written on: 06/09/2016 by Lawlaw (1 review written)

This is our first baby after being together after 20years. Brought mum she's buying the pram,had every pram off the shelves,took them for a walk and nearly fell asleep on the nursing chair. Going to bring her back to the pram centre instead of a night out because she had more fun. Then she said these lassies ken everything. Brilliant day… Read Full Review

Report this review
overview