Glasgow Pram Centre Reviews - www.glasgowpramcentre.co.uk

★★★★☆
3.8 / 5
354
72.9% of users recommend this
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Latest Reviews

★★☆☆☆

“Poor Service - Glasgow Pram Centre ”

Written on: 06/07/2017 by Warren268 (1 review written)

Ordered a Quinny Buzz & car seat, was informed all items are in stock and there ready to be delivered, delivery was organised for 5/7/17 and was told i would receive a text or email from the courier company notifying me when delivery would be due. I chased them in the morning and was told that the girl i had spoken to before hadn't even organised the order for delivery! (angry face) so i was then assured it would be sent out for delivery the following day 6/7/17 once again still not… Read Full Review

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★☆☆☆☆

“Doesn't even deserve a 1 star!!!”

Written on: 26/06/2017 by katieisted (1 review written)

Worse company to history! I have waited 8 weeks for my cot set, they then decided to deliver it on a day I wasn't in. They didn't even tell me they were delivering it!!! And after being told every week different things over the phone it will be next week, it will be next week it has been an absolute joke!! 3 weeks left of pregnancy my cot set arrived, however I now have the problem of my pram not arriving! Got given a delivery slot which then changed from 9.30-10.30 to between 6am-10pm WHO… Read Full Review

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★☆☆☆☆

“Pram not in store”

Written on: 16/02/2017 by Callie261 (1 review written)

Ordered a Venicci carbo black 3in1 pram on September 2016 for collection to be the start of Feb as due date was start of march 2017 and had been 2weeks early in previous pregnancy. I also repeated the collection date several times to customer advisor when ordering pram so it would be ready, to which I was told that it would and just to fone a couple of weeks before to arrange the Collection. So in the middle of January I contacted the store regarding order to which I was told they had the… Read Full Review

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★☆☆☆☆

“A very stressful time!”

Written on: 11/02/2017 by O'Donnell90 (1 review written)

We ordered a Quinny Buzz Xtra and Maxi Cosi car seat in Dec so we had plenty of time for delivery before out baby arrived in Feb. We were told it would take 2-3 weeks for it to arrive in store and then they would contact us. By the end of Jan, we still had not heard from them so phoned to double check that the order was in store. We were told it wasn’t but that it would be in that week or at the weekend at the latest. Again, we had no contact from them so phoned on the Saturday to check… Read Full Review

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★☆☆☆☆

“DO NOT TRUST PRAMCENTRE”

Written on: 23/01/2017 by Stonerp74 (1 review written)

I see from previous reviews that this company have been getting away with taking people money for items that they don't actually hav in stock for a long time now. Ordered highchair which was showing as in stock for 24hr dispatch. After four days it was still awaiting dispatch so I emailed them and got a response saying that there was a delay but if I was happy to wait the item would be in stock within 2 weeks. I checked three times that they were certain that stock would arrive as I wasn't… Read Full Review

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★☆☆☆☆

“Disgraceful, and that's being polite”

Written on: 09/01/2017 by Woodwardpn122 (1 review written)

Ordered items 2 x rocking horses. Unlike most people's complaints I actually received my items but honestly wish I hadn't. Items were to be given as presents and the state of the boxes put paid to that idea. Genuinely don't think the state of boxes could be any worse if they'd have been trampled on by a herd of elephant's. Disgraceful. Ridiculous. Only saving grace is I didn't spend too much so worth the cost to find out the absolute ineptness of these lot. Learn from mine and other people's… Read Full Review

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★☆☆☆☆

“Nightmare!!!”

Written on: 24/12/2016

Absolutely rubbish company! poor service! lack of communication to customers! will definitely not be recommending these to anyone!!!!… Read Full Review

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★★★★★

“Very nice experience”

Written on: 06/12/2016 by PaulinaPaulina (1 review written)

I would recommemd. Lady who sold us our pram was very patient and answeared all of our questions. Very good experience. Our product was in stock so we could collect it right away. We also reveived help to put our new pram to the car… Read Full Review

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★☆☆☆☆

“AVOID LIKE THE PLAGUE”

Written on: 01/12/2016 by andywillers (1 review written)

Just awful service. Ordered a product that said in stock, only to wait 3 weeks before contacting to be told they were waiting for it to come in stock. I then moved house (because who expects an order to take over a month) and then when i enquired half way through week four since ordering it turns out my stuff arrived ages ago, and was just sitting in the warehouse. But they couldn;t change my delivery address, so I had to cancel. Which they didn;t end up doing and I got a dispatch notification… Read Full Review

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★★★★☆

“A confusing shopping experience made painless”

Written on: 30/11/2016 by KorbinOlson275 (1 review written)

I visited the Pram Centre with my mum on Saturday 26th November to purchase a pram . Having no experience of this before I was very confused to say the least. She helped us with our choice and demonstrated functions of 2 prams we looked at. She answered all questions and was very helpful indeed. We asked a lot of questions and she was extremely patient. Credit due to her. We spent over an hour choosing a pram and then wanted to buy smaller items. There was a lot of waiting about to ask a sales… Read Full Review

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★☆☆☆☆

“Website shows items in stock, took over 1 month for...”

Written on: 29/11/2016

The website clearly stated all the items I ordered were in stock, which was important as we needed the buggy in time for our new baby. A week after I placed the order I still hadn't heard anything so I chased it up only to be told that nothing was in stock and the mis-information was blamed on the new website. I was then told it would be 2-3 weeks to which I replied if this was the case I'd cancel the order I was then told it would be 10 days so I decided to wait. 10 days passed with no… Read Full Review

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★★☆☆☆

“Poor communication”

Written on: 18/11/2016

Selected pramcentre as carseat (Britax Maxway) was best offer for value for money with free accessary pack. Informed that delivery will be within 7 days with an email to be sent informing us when. However 2 weeks down the line no email had been sent and no car seat received. After an email was sent where i received no reply i went online to their website to chat online. There i found out reason for not sending was because they were out of stock. This had not been communicated in an email nor… Read Full Review

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★★★★★

“attentive shopping experience”

Written on: 17/11/2016 by Kendrae111 (1 review written)

have purchased my expected grandaughters pram a couple of months ago.Found the staff very helpful without being over eager for a sale.we went home to research the chosen pram for the best price and went back to the shop the following day to order,we have now made 3 seperate purchases all with ease and speedy delivery.we have asked questions online in the evening and had a reply the following day.really can't find anything negative to say.saw everything at the shop on one visit made a list then… Read Full Review

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★★★★★

“Excellent service A+”

Written on: 17/11/2016 by Clinton264 (1 review written)

Ordered a VIB baby chair/swing on 10th November received it today 12th November couldn't ask for a quicker delivery as my grand daughter is visiting us tomorrow so perfect timing I am so happy with this item overall 10/10 definitely will be shopping at princess centre again thank you for a great service xx… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 17/11/2016 by LorenaMcKay334 (1 review written)

We ordered online. Please do not. We have no item and can not get threw on phone. We really think we have lost our money £259.99. Still trying to get hold of them and waiting for refund… Read Full Review

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★★★★☆

“Great product at a good price but expensive delivery”

Written on: 16/11/2016 by vj32 (1 review written)

Great product, just what I was looking for at a good price but min delivery charge is £5.99 and ships next day, no choice of having a slower service at lower cost. This is also a high charge if you are only buying a small item. The courier or the Pram Centre (not clear on which) also sent confusing and contradictory text messages about when the parcel was being delivered. Over all I would say go for it for a product if its a sale item or really good price, but not worth the hassle or cost of… Read Full Review

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★★★★☆

“Communication failure”

Written on: 16/11/2016 by Kenmid211 (1 review written)

I have now used the Pramcentre three times on separate occasions and the service is excellent until you need to discuss something with them. In the last three weeks I must have sent at least 20 emails to them, all unanswered, I twice filled in a form on their website to call me back, they never did, and rang them constantly, roughly 30-40 times, sometimes just hanging up when it switched to answer machine, sometimes leaving messages, they never replied. When I did ring them first thing Monday… Read Full Review

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★☆☆☆☆

“no items, no refund, no email response, no one answers...”

Written on: 16/11/2016 by Mila402 (1 review written)

Placed an order for 2 items, called 10 minutes later as one of the item was ordered by mistake 30 minutes waiting on line with no response 5 emails with no response and 3 similar non responsive calls no items, no refund (they charged card instantly) and no one to talk to… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 16/11/2016 by ZoeStacey (1 review written)

Bought a new car seat for my baby. Amazing service bought through the website, very fast delivery free delivery. Will use the company again. Excellent product and would always recommend the brand. There are only a few companies that sell this brand and I'm pleased pramcentre does… Read Full Review

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★★★★★

“Fantastic A+seller will definitely shop here again!”

Written on: 08/11/2016 by Nikmason85 (1 review written)

Ordered the bonito bebé rock n walk which was at a fab price beating all other retailers. Ordered Saturday 5th of November and recieved today Tuesday 8th so very fast delivery. I assembled walker (so easy) then placed in rocker position, it is absolutely stunning lovely bright colours and is exactly the same as description, the seat is padded and really comfy for my baby girl and she loves it, and when she can use it as a walker the wheels are fantastic not the cheap plastic wheels you… Read Full Review

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