Glasgow Pram Centre Reviews - www.glasgowpramcentre.co.uk

★★★☆☆
3.4 / 5
61% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Glasgow Pram Centre - www.glasgowpramcentre.co.uk - Ask a question now

Media Gallery for Glasgow Pram Centre - www.glasgowpramcentre.co.uk

Glasgow Pram Centre - www.glasgowpramcentre.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Very good shop”

Written on: 27/08/2014 by Macie355 (1 review written)

Bright, happy and knowledgable staff made picking our car seat very easy. Thanks… Read Full Review

Report this review
★★★★★

“service”

Written on: 26/08/2014 by 475Cannon (1 review written)

We went to pram centre in Glasgow to pick a pram for my grandchild, due in November. We were taken care of from entering shop till leaving with smiles and nothing but courtesy. The girl who served us couldn't have been more helpful as was the other staff. Full marks to Glasgow pram centre… Read Full Review

Report this review
★★★★★

“Friendly service”

Written on: 25/08/2014 by 1407MD (1 review written)

Purchased silver cross furniture and stokke pram. Great value for money and everything under the one roof. Both ladies who assisted us were very friendly, knowledgable and helpful - sorry can't remember their names but could not fault the service we recieved. She served us at counter, she was chatty friendly and professional… Read Full Review

Report this review
★★★★★

“Brilliant service”

Written on: 16/08/2014 by Churchillfu1983 (1 review written)

When I placed my order the Pram Centre notified me that my item was currently out of stock but could be ordered and delivered in ten days if that was ok. I replied to say go ahead but asked if I could change delivery address and day which they were more than happy to do this. I was e mailed to say the courier would notify me of my delivery slot which they did and it was delivered right on time. The whole process from ordering to delivery was brilliant and supported by very helpful and friendly… Read Full Review

Report this review
★☆☆☆☆

“Shocking customer service throughout”

Written on: 15/08/2014

I purchased 2 items in 1 order online. I was told 1 item was then out of stock and I could have a refund or be sent the item when it later arrived in stock. I opted for the latter. I was told they would send out the other item straight away. This arrived and was incorrect. I tried to call and was on hold for over 10 mins to then have my call answered and immediately cut off so I emailed. After 4 days I had no reply so I sent another email. They told me they would contact their suppliers and I… Read Full Review

Report this review
★★★★☆

“fantastic service”

Written on: 28/07/2014

First baby, overwhelming amount of info and stuff out there. Fantastic, helpful staff. Ended up buying majority of equipment from there. Price matched. Dealt with all questions professionally and friendly. Thank you… Read Full Review

Report this review
★★☆☆☆

“Staff don't know their stuff”

Written on: 18/06/2014 by ddougal (1 review written)

As our toddler was starting to outgrow their Maxi-Cosi baby car seat we started to look around for the next step. We had been thinking of a simple front-facing car seat but then came across articles about the rear-facing ones for children up to 6 years old. It seems some of the manufacturers of these will only sell them on a face-to-face basis through shops such as the pram centre Glasgow so that you can try them out in your car and get shown how to fit them properly. We travelled an hour… Read Full Review

Report this review
★★★★★

“Fantastic service”

Written on: 16/06/2014 by L37skye13 (1 review written)

Great service was shown all Different prams then decided on the VIB pram which had to be taken away that day and because I had a broken foot and in plaster and wheel chair they said would deliver free of charge and even dropped us off too great service :) :)… Read Full Review

Report this review
★★★★★

“replacement handle nut”

Written on: 03/06/2014 by Imbe (1 review written)

Terrific service! I am a grandmother with a Silver Cross Balmoral pram. First I cannot recommend this 10 year old pram highly enough; it has served many grandchildren, presently a two year old has his afternoon nap in it - in preference to his bed and it is big enough, lots of fresh air and when he wakes he's entertained by whatever is going on in the garden. I failed to notice the handle nut fall off when on a walk across the fields (yes - its big wheels make this easy)so an e-mail to the… Read Full Review

Report this review
★★★★★

“Excellent customer service!!!!!”

Written on: 22/05/2014 by Auntyjillian (1 review written)

I would just like to say a massive thank you to the staff at the Glasgow pram centre. Their service to date has been fantastic. My first visit to the store was a few weeks ago where I attended with my mum and my two mischievous nephews! As you can imagine, trying to choose nursery furniture whilst entertaining two boy's under 3 was becoming a challenge to say the least. All the staff that day couldn't have been more helpful . They took the boys away to play with some toys and have a wonder… Read Full Review

Report this review
★★★★★

“Silvercross wayfarer parasol”

Written on: 21/05/2014 by AlondraBreen (1 review written)

Brilliant service! The black parasol to match our pram was out of stock everywhere online, but when I ordered from pram centre on Saturday they promised it would be delivered within 3 weeks, which was fine by us! I was so pleased to receive an email on Monday to say that they'd had a shipment in and were sending one out to me this week. It arrived today! Very impressive, and the price matched everywhere else I had looked - but nowhere else could even give me a rough date for delivery. Will… Read Full Review

Report this review
★★★☆☆

“Good but Slow”

Written on: 07/05/2014 by deee97 (1 review written)

We visited the Pram Centre with the intention of buying a pram that day on a Bank Holiday. We looked around the store (lots of different makes of prams to select from) for around one hour. In this time we were not approached once to ask if we would like help. When we did require to speak with a member of staff to enquire prices, inclusions etc it took 25 mins wait to get a free member of staff. Once we had Kerry's attention, she was very informative, knowledgable and helpful. We did buy a… Read Full Review

Report this review
★★★★☆

“Great service so far”

Written on: 05/05/2014

My husband and I have been into the pram centre twice now to ask numerous questions about some of the prams that we have been looking at buying for our first child. We are completely clueless, or we were until we had the pleasure of some fantastic customer service by two employees. On each occasion the girls were happy to answer our questions, they spent as long with us as we needed them and they didn't try to get away to help someone else which you often find in shops. They both had really… Read Full Review

Report this review
★★★★★

“A daunting choice made easy.”

Written on: 03/05/2014

A bewildering array of prams as you walk in , however brilliant service from the advisor narrowed our choice down and her good advice made for a very pleasurable experience buying our pram. Although we went over budget we are still very pleased with the deal we got. Even though we went on a busy Saturday afternoon we found all the staff pleasant and helpfull… Read Full Review

Report this review
★☆☆☆☆

“Ordered a cot online a month ago and still no delivery! ”

Written on: 27/04/2014 by ipCollier157 (1 review written)

I order a cot online on 26/3/14 which I needed asap as my baby had out grown his crib , the online store never advised me that the cot was actually out of stock but I was phoned the next day to be told it was out of stock but by that time they had already taken the money from my bank I was told my cot would be here in 2 weeks so I decided to wait on it to tgen get a phone call 1 day before due to be delivered to be told it still wasnt in stock and as it was the easter week if I wanted my money… Read Full Review

Report this review
★★★★★

“Great customer service ”

Written on: 26/04/2014 by 292Ryan (1 review written)

Great service from start to end Looking for some information and was pointed in the right direction … Read Full Review

Report this review
★☆☆☆☆

“appalling customer service”

Written on: 22/04/2014 by 348Gleason (1 review written)

After discovering a dangerous fault on my 3 in 1 travel system, the own brand from the Pram Centre, I have experienced appalling customer service from the outset. I would never deal with this company again… Read Full Review

Report this review
★★★★★

“first time parents looking for a pram!!”

Written on: 22/04/2014 by ElaineH86 (1 review written)

As first time parents, the search for an ideal pram for our new arrival, like everything else, seems a little daunting when you walk in the store and see a vast array of products but this is actually a great thing if you have time to look around. We visited the store twice in one weekend and looked at all our options and with so many prams to choose from it was easy enough to decide which style suited us best. Comparing prices is also very easy as packages and individual items are all clearly… Read Full Review

Report this review
★★★★★

“Mummy to be for the first time ”

Written on: 22/04/2014 by 22Hahn (1 review written)

I am due my first baby in June and have visited glasgow pram centre several times for different baby items. Every time I have visited all staff have been very helpful and able to give advice on different products. I have bought my pram, cot, furniture and other accessories from glasgow pram centre. I like how the staff give you time to look around and if you need help there is someone always on hand to assist. When I visited a few weeks back i bought a car seat cover however when I arrived… Read Full Review

Report this review
★★★★★

“First Time Mum”

Written on: 17/04/2014 by EmmaJ40 (1 review written)

The Pram Centre was the 3rd pram/baby store I had visited and I was very pleased with the choice of both prams and furniture, so much so I ordered everything from them. The deposit and payment schemes are very useful (as we are fortunate enough to be receiving help from our families it means that they can contribute the amount they wish)the only negative I have is that it took us a while to get one of the assistants to help us, as they where very busy, however when we did get someone's… Read Full Review

Report this review
overview