Glasgow Pram Centre Reviews - www.glasgowpramcentre.co.uk

★★★☆☆
3.4 / 5
61% of users recommend this
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Latest Reviews

★☆☆☆☆

“4 years too late find out been given old version of pram”

Written on: 16/12/2014 by gemmavincent (1 review written)

Need to vent my frustration Feb 2010 visited baby show in London bought the bebecar stylo after being shown demo on its easy system. Also offered option to buy the isofix car adapter and declined. Had a car without isofix so not worth it. Kept it in mind though cos always knew wed be likely to have another child few years after. The cover for the pram arrived few wks after baby was born. Bebecar were willing to send direct even prob personally deliver as they weren't that far from us we found… Read Full Review

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★★★★★

“Pleasent, helpful, great value ”

Written on: 07/12/2014 by ccampbell91 (1 review written)

We have already bought out pram form here and our latest vist we were looking for our cot and bedroom furniture.. We were given excellent customer service from every member of staff we spoke to. Also the value for money is amazing, we have ended up buying everything for our newborn out of this store.. I will be using this store again and I will definitely recommend this store to my friends, family and anyone in the street :) Thanks… Read Full Review

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★☆☆☆☆

“Worst customer service ever !!!!!”

Written on: 04/12/2014 by JackKinney (1 review written)

No customer service if you phone you will hang on forever even if you are calling to order something no one answers the phone despite the recording saying your call is important to us and we are just trying to connect you, please hold and we will be with you shortly. The reason for this is if you are ever in there store you will see phones at front desk and they are constantly ringing but no one answers them. What a joke this place is… Read Full Review

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★★★★★

“Amazing shop would recommend to anyone!”

Written on: 14/11/2014 by trSmart76 (1 review written)

Went to the Glasgow pram centre for a new second stage car seat and new pram was welcomed with a friendly face at the door and the girl who served me was extremely helpful she really knew her stuff.very good service… Read Full Review

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★★★★☆

“Item late, but perfect and great price.”

Written on: 30/10/2014 by ArianaHolland316 (1 review written)

We ordered the UppaBaby Vista from here, got a great package deal with a Pebble car seat and Isofix base. When we ordered we were told 3 days for delivery. Day after ordering we received a phone call stating it was out of stock and would be 3 weeks. Luckily we had ordered early so this was not a problem. In the time between ordering an delivery we moved 4 hours away from our original address, and although they stated it was against their policy to change orders once they have been placed… Read Full Review

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★★★★★

“Fantastic - couldn't fault them! ”

Written on: 24/10/2014 by McGarveyC (1 review written)

Excellent service - everything came exactly as promised and the guys that built it all for me were fantastic - even took their shoes off at the front door! Would definitely recommend to a friend - top class. … Read Full Review

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★★★★★

“Excellent service”

Written on: 08/10/2014 by Happytoreviewgoodservice (1 review written)

Purchased high chair online for our grandson on Friday. Received a text following Monday requesting delivery instructions. The high chair was delivered the next day, exactly as promised. Big thank you to the company & the delivery service for their excellent service. Would recommend to others… Read Full Review

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★★★★★

“bump shopping made easy”

Written on: 28/09/2014 by rjBurnham441 (1 review written)

I visited the pram centre last week to get my nursery furniture and pram, there was so much to choose from and you could "test drive" the prams, which was great. All the staff were helpful and patient considering I was in there for about 2 hours, they explained everything to me and gave me tips when it came to car seats etc. I had done some research online as the pram centre would match anything found cheaper but when looking I couldn't find a better deal so shopping was made easy knowing… Read Full Review

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★☆☆☆☆

“Don't waist your money”

Written on: 23/09/2014 by Jane308 (1 review written)

I ordered a cot on the 16th of august 2014 it is now the 23 of September 2014 and i have just canceled my order. I have had to phone the company on multiple occasions to try and find out what was happening with my order just to be fobbed off with excuse after excuse. I also had to wait 6 weeks on a pram that i ordered from this company if you are looking for your items quick then i would find an alternative… Read Full Review

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★☆☆☆☆

“No communication online”

Written on: 16/09/2014 by LilianVaughn (1 review written)

Ordered isofix system as it was the cheapest price online. Made 1 order a week ago and paid by debit card but website states that £0.00 paid. Presumed order not processed so repeated the order process again with the same result. Very confused and frustrated I email them to confirm the status of my order/s - 6 days on I have no reply and have no idea what is happening. Very disappointing customer service that is unacceptable. If I find on my next statement that money has been taken from my… Read Full Review

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★★★★★

“Very good shop”

Written on: 27/08/2014 by Macie355 (1 review written)

Bright, happy and knowledgable staff made picking our car seat very easy. Thanks… Read Full Review

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★★★★★

“service”

Written on: 26/08/2014 by 475Cannon (1 review written)

We went to pram centre in Glasgow to pick a pram for my grandchild, due in November. We were taken care of from entering shop till leaving with smiles and nothing but courtesy. The girl who served us couldn't have been more helpful as was the other staff. Full marks to Glasgow pram centre… Read Full Review

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★★★★★

“Friendly service”

Written on: 25/08/2014 by 1407MD (1 review written)

Purchased silver cross furniture and stokke pram. Great value for money and everything under the one roof. Both ladies who assisted us were very friendly, knowledgable and helpful - sorry can't remember their names but could not fault the service we recieved. She served us at counter, she was chatty friendly and professional… Read Full Review

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★★★★★

“Brilliant service”

Written on: 16/08/2014 by Churchillfu1983 (1 review written)

When I placed my order the Pram Centre notified me that my item was currently out of stock but could be ordered and delivered in ten days if that was ok. I replied to say go ahead but asked if I could change delivery address and day which they were more than happy to do this. I was e mailed to say the courier would notify me of my delivery slot which they did and it was delivered right on time. The whole process from ordering to delivery was brilliant and supported by very helpful and friendly… Read Full Review

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★☆☆☆☆

“Shocking customer service throughout”

Written on: 15/08/2014

I purchased 2 items in 1 order online. I was told 1 item was then out of stock and I could have a refund or be sent the item when it later arrived in stock. I opted for the latter. I was told they would send out the other item straight away. This arrived and was incorrect. I tried to call and was on hold for over 10 mins to then have my call answered and immediately cut off so I emailed. After 4 days I had no reply so I sent another email. They told me they would contact their suppliers and I… Read Full Review

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★★★★☆

“fantastic service”

Written on: 28/07/2014

First baby, overwhelming amount of info and stuff out there. Fantastic, helpful staff. Ended up buying majority of equipment from there. Price matched. Dealt with all questions professionally and friendly. Thank you… Read Full Review

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★★☆☆☆

“Staff don't know their stuff”

Written on: 18/06/2014 by ddougal (1 review written)

As our toddler was starting to outgrow their Maxi-Cosi baby car seat we started to look around for the next step. We had been thinking of a simple front-facing car seat but then came across articles about the rear-facing ones for children up to 6 years old. It seems some of the manufacturers of these will only sell them on a face-to-face basis through shops such as the pram centre Glasgow so that you can try them out in your car and get shown how to fit them properly. We travelled an hour… Read Full Review

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★★★★★

“Fantastic service”

Written on: 16/06/2014 by L37skye13 (1 review written)

Great service was shown all Different prams then decided on the VIB pram which had to be taken away that day and because I had a broken foot and in plaster and wheel chair they said would deliver free of charge and even dropped us off too great service :) :)… Read Full Review

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★★★★★

“replacement handle nut”

Written on: 03/06/2014 by Imbe (1 review written)

Terrific service! I am a grandmother with a Silver Cross Balmoral pram. First I cannot recommend this 10 year old pram highly enough; it has served many grandchildren, presently a two year old has his afternoon nap in it - in preference to his bed and it is big enough, lots of fresh air and when he wakes he's entertained by whatever is going on in the garden. I failed to notice the handle nut fall off when on a walk across the fields (yes - its big wheels make this easy)so an e-mail to the… Read Full Review

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★★★★★

“Excellent customer service!!!!!”

Written on: 22/05/2014 by Auntyjillian (1 review written)

I would just like to say a massive thank you to the staff at the Glasgow pram centre. Their service to date has been fantastic. My first visit to the store was a few weeks ago where I attended with my mum and my two mischievous nephews! As you can imagine, trying to choose nursery furniture whilst entertaining two boy's under 3 was becoming a challenge to say the least. All the staff that day couldn't have been more helpful . They took the boys away to play with some toys and have a wonder… Read Full Review

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