Glasgow Pram Centre Reviews - www.glasgowpramcentre.co.uk

★★★☆☆
3.4 / 5
61.4% of users recommend this
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Latest Reviews

★★★★★

“Fantastic - couldn't fault them! ”

Written on: 24/10/2014 by McGarveyC (1 review written)

Excellent service - everything came exactly as promised and the guys that built it all for me were fantastic - even took their shoes off at the front door! Would definitely recommend to a friend - top class. … Read Full Review

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★★★★★

“Excellent service”

Written on: 08/10/2014 by Happytoreviewgoodservice (1 review written)

Purchased high chair online for our grandson on Friday. Received a text following Monday requesting delivery instructions. The high chair was delivered the next day, exactly as promised. Big thank you to the company & the delivery service for their excellent service. Would recommend to others… Read Full Review

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★★★★★

“bump shopping made easy”

Written on: 28/09/2014 by rjBurnham441 (1 review written)

I visited the pram centre last week to get my nursery furniture and pram, there was so much to choose from and you could "test drive" the prams, which was great. All the staff were helpful and patient considering I was in there for about 2 hours, they explained everything to me and gave me tips when it came to car seats etc. I had done some research online as the pram centre would match anything found cheaper but when looking I couldn't find a better deal so shopping was made easy knowing… Read Full Review

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★☆☆☆☆

“Don't waist your money”

Written on: 23/09/2014 by Jane308 (1 review written)

I ordered a cot on the 16th of august 2014 it is now the 23 of September 2014 and i have just canceled my order. I have had to phone the company on multiple occasions to try and find out what was happening with my order just to be fobbed off with excuse after excuse. I also had to wait 6 weeks on a pram that i ordered from this company if you are looking for your items quick then i would find an alternative… Read Full Review

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★☆☆☆☆

“No communication online”

Written on: 16/09/2014 by LilianVaughn (1 review written)

Ordered isofix system as it was the cheapest price online. Made 1 order a week ago and paid by debit card but website states that £0.00 paid. Presumed order not processed so repeated the order process again with the same result. Very confused and frustrated I email them to confirm the status of my order/s - 6 days on I have no reply and have no idea what is happening. Very disappointing customer service that is unacceptable. If I find on my next statement that money has been taken from my… Read Full Review

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★★★★★

“Very good shop”

Written on: 27/08/2014 by Macie355 (1 review written)

Bright, happy and knowledgable staff made picking our car seat very easy. Thanks… Read Full Review

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★★★★★

“service”

Written on: 26/08/2014 by 475Cannon (1 review written)

We went to pram centre in Glasgow to pick a pram for my grandchild, due in November. We were taken care of from entering shop till leaving with smiles and nothing but courtesy. The girl who served us couldn't have been more helpful as was the other staff. Full marks to Glasgow pram centre… Read Full Review

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★★★★★

“Friendly service”

Written on: 25/08/2014 by 1407MD (1 review written)

Purchased silver cross furniture and stokke pram. Great value for money and everything under the one roof. Both ladies who assisted us were very friendly, knowledgable and helpful - sorry can't remember their names but could not fault the service we recieved. She served us at counter, she was chatty friendly and professional… Read Full Review

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★★★★★

“Brilliant service”

Written on: 16/08/2014 by Churchillfu1983 (1 review written)

When I placed my order the Pram Centre notified me that my item was currently out of stock but could be ordered and delivered in ten days if that was ok. I replied to say go ahead but asked if I could change delivery address and day which they were more than happy to do this. I was e mailed to say the courier would notify me of my delivery slot which they did and it was delivered right on time. The whole process from ordering to delivery was brilliant and supported by very helpful and friendly… Read Full Review

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★☆☆☆☆

“Shocking customer service throughout”

Written on: 15/08/2014

I purchased 2 items in 1 order online. I was told 1 item was then out of stock and I could have a refund or be sent the item when it later arrived in stock. I opted for the latter. I was told they would send out the other item straight away. This arrived and was incorrect. I tried to call and was on hold for over 10 mins to then have my call answered and immediately cut off so I emailed. After 4 days I had no reply so I sent another email. They told me they would contact their suppliers and I… Read Full Review

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★★★★☆

“fantastic service”

Written on: 28/07/2014

First baby, overwhelming amount of info and stuff out there. Fantastic, helpful staff. Ended up buying majority of equipment from there. Price matched. Dealt with all questions professionally and friendly. Thank you… Read Full Review

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★★☆☆☆

“Staff don't know their stuff”

Written on: 18/06/2014 by ddougal (1 review written)

As our toddler was starting to outgrow their Maxi-Cosi baby car seat we started to look around for the next step. We had been thinking of a simple front-facing car seat but then came across articles about the rear-facing ones for children up to 6 years old. It seems some of the manufacturers of these will only sell them on a face-to-face basis through shops such as the pram centre Glasgow so that you can try them out in your car and get shown how to fit them properly. We travelled an hour… Read Full Review

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★★★★★

“Fantastic service”

Written on: 16/06/2014 by L37skye13 (1 review written)

Great service was shown all Different prams then decided on the VIB pram which had to be taken away that day and because I had a broken foot and in plaster and wheel chair they said would deliver free of charge and even dropped us off too great service :) :)… Read Full Review

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★★★★★

“replacement handle nut”

Written on: 03/06/2014 by Imbe (1 review written)

Terrific service! I am a grandmother with a Silver Cross Balmoral pram. First I cannot recommend this 10 year old pram highly enough; it has served many grandchildren, presently a two year old has his afternoon nap in it - in preference to his bed and it is big enough, lots of fresh air and when he wakes he's entertained by whatever is going on in the garden. I failed to notice the handle nut fall off when on a walk across the fields (yes - its big wheels make this easy)so an e-mail to the… Read Full Review

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★★★★★

“Excellent customer service!!!!!”

Written on: 22/05/2014 by Auntyjillian (1 review written)

I would just like to say a massive thank you to the staff at the Glasgow pram centre. Their service to date has been fantastic. My first visit to the store was a few weeks ago where I attended with my mum and my two mischievous nephews! As you can imagine, trying to choose nursery furniture whilst entertaining two boy's under 3 was becoming a challenge to say the least. All the staff that day couldn't have been more helpful . They took the boys away to play with some toys and have a wonder… Read Full Review

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★★★★★

“Silvercross wayfarer parasol”

Written on: 21/05/2014 by AlondraBreen (1 review written)

Brilliant service! The black parasol to match our pram was out of stock everywhere online, but when I ordered from pram centre on Saturday they promised it would be delivered within 3 weeks, which was fine by us! I was so pleased to receive an email on Monday to say that they'd had a shipment in and were sending one out to me this week. It arrived today! Very impressive, and the price matched everywhere else I had looked - but nowhere else could even give me a rough date for delivery. Will… Read Full Review

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★★★☆☆

“Good but Slow”

Written on: 07/05/2014 by deee97 (1 review written)

We visited the Pram Centre with the intention of buying a pram that day on a Bank Holiday. We looked around the store (lots of different makes of prams to select from) for around one hour. In this time we were not approached once to ask if we would like help. When we did require to speak with a member of staff to enquire prices, inclusions etc it took 25 mins wait to get a free member of staff. Once we had Kerry's attention, she was very informative, knowledgable and helpful. We did buy a… Read Full Review

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★★★★☆

“Great service so far”

Written on: 05/05/2014

My husband and I have been into the pram centre twice now to ask numerous questions about some of the prams that we have been looking at buying for our first child. We are completely clueless, or we were until we had the pleasure of some fantastic customer service by two employees. On each occasion the girls were happy to answer our questions, they spent as long with us as we needed them and they didn't try to get away to help someone else which you often find in shops. They both had really… Read Full Review

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★★★★★

“A daunting choice made easy.”

Written on: 03/05/2014

A bewildering array of prams as you walk in , however brilliant service from the advisor narrowed our choice down and her good advice made for a very pleasurable experience buying our pram. Although we went over budget we are still very pleased with the deal we got. Even though we went on a busy Saturday afternoon we found all the staff pleasant and helpfull… Read Full Review

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★☆☆☆☆

“Ordered a cot online a month ago and still no delivery! ”

Written on: 27/04/2014 by ipCollier157 (1 review written)

I order a cot online on 26/3/14 which I needed asap as my baby had out grown his crib , the online store never advised me that the cot was actually out of stock but I was phoned the next day to be told it was out of stock but by that time they had already taken the money from my bank I was told my cot would be here in 2 weeks so I decided to wait on it to tgen get a phone call 1 day before due to be delivered to be told it still wasnt in stock and as it was the easter week if I wanted my money… Read Full Review

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