Glasgow Pram Centre Reviews - www.glasgowpramcentre.co.uk

★★★☆☆
3.4 / 5
169
62% of users recommend this
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Latest Reviews

★★★★☆

“Mj marks mirander crib”

Written on: 20/04/2015 by WillowO'Hara (1 review written)

Just like to thank you for your excellent service, and working hard to get our crib delivered. Thank you again… Read Full Review

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★★★★★

“a must visit for mums to be! ”

Written on: 19/04/2015 by cherylgibb1983 (1 review written)

I wanted to write this review to encourage other mums to be to visit the pram centre and cannot praise highly enough the excellent service from one of the younger female staff members unfortunately im not allowed to write her name. After visiting the shop on mothers day and again on easter sunday to make my purchase of a baby couture 3/in 1 senses pram and maxi cosi car seat with base I left feeling very satisfied with the added bonus of a demonstration in my car of the car seat. Upon first… Read Full Review

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★☆☆☆☆

“Cannot get in touch with them”

Written on: 14/04/2015 by koPowers155 (1 review written)

I wanted to know if a certain pram was on display in the shop as I wanted to try it out. I rang several times and ended up hanging up each time as the only response I got was the automated message repeatedly telling me my call was important to them and would be answered soon!! After 15+ minutes each time, I got fed up listening to something that obviously wasn't true and hung up. As I couldn't get through on the phone, I sent an email with my query, still no response. I finally got to leave… Read Full Review

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★★★★☆

“Lots of great prams, furniture and accessories to test...”

Written on: 11/04/2015 by Hardingon58 (1 review written)

The shop and showroom itself is lovely and big with a great selection of all the latest prams, furniture and baby accessories. There is a lovely relaxed feel in the shop which allows you to try out all of the prams for yourself-I enjoyed having a push of several different prams without having the initial pressure from a sales assistant. The shop is extremely busy however at the weekend and it can take a long time to then get a sales assistant when you are then ready to ask some detailed… Read Full Review

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★★★★★

“We found exactly what we were looking for and at a...”

Written on: 09/04/2015 by gillygal (1 review written)

We found exactly what we were looking for and at a very good price. Staff were very helpful and knowledgeable regarding products, they assisted us with the item we were buying taking time to show us how everything works. All members of staff were very friendly and helpful from floor staff store men and reception area. This was our first time visiting the store but we will definitely be back. … Read Full Review

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★★★★★

“Great range of prams and very helpful staff.”

Written on: 04/04/2015 by Anne113 (1 review written)

Was able to choose my pram today down to the great variety of prams on show and the knowledge and helpfulness of staff. The sales assistant spent a lot of time with us, giving us all the relevant information and even taking the pram out to our car to try it in the boot. She advised us of a good deal on their online store that included a car seat but there was no pressure to buy. I would go back again and would recommend to others… Read Full Review

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★★★★☆

“Good product knowledge ”

Written on: 29/03/2015 by Laurarob1985 (1 review written)

Ordered a bugaboo Cameleon 3 and received an excellent deal with car seat included. Girls sales knowledge was fantastic and couldn't have spent more time with us... Making sure it fitted our car boot etc... We then decided to return to the pram centre because of the previous service to purchase the silvercross Cotbed.... This was a different case! Delivery time we were told was 3-5weeks turned out to be 11weeks!! Who's fault this was , be it silvercross or the delivery service we still aren't… Read Full Review

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★★★★★

“Fast, friendly and cheap.”

Written on: 24/03/2015

Rang up on a Friday afternoon and was on hold for approximately 10 minutes as they were very busy but that was not a problem for me. Staff member answered and was very friendly. I was in the advantage of knowing exactly what I wanted and did not require any advice so I cannot comment on that aspect of their service. I did check that the pram I was ordering was the latest 2014 model and the assistant was clear that it was and explained that the difference between this and the old model was… Read Full Review

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★☆☆☆☆

“Tired of waiting....”

Written on: 26/02/2015 by treasamagee (8 reviews written)

Ordered a car seat in store, told after I paid for it that it would be up to 2 weeks for delivery to store (before being sent out) 2 weeks passed with no communication & when I phoned I was told that it would be at least another 2 weeks until it came into store. Bunch of sharks! Cancelled order and was able to reserve and pick up exact same car seat 1 hr later at same price in Halfords... Maxi Cosi Pearl. Waste of time these guys, Not the best customer service either!… Read Full Review

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★★☆☆☆

“poor service”

Written on: 23/02/2015 by Landen413 (1 review written)

Attended the store to purchase a pushchair after seeing that they stocked it online. When I got to the store I spoke to 2 staff members who were pleasant enough, but had absolutely no product knowledge. They told me the model they stocked was an old model so didn't suit my requirements turns out this isn't the case, they just didn't know enough about it to be able to demo it or offer any advice. I explained exactly what I was looking for and again no attempt was made to demonstrate any models… Read Full Review

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★★★★★

“treated as a person not a number”

Written on: 05/02/2015 by duncancameron (1 review written)

I felt i had to review the Pram Centre in Glasgow as the service my wife and i recieved there was second to none. Now i have to admit that i have no clue about what pram to get, what car seat was the safest and whether i needed an isofix or a coffee fix before i went into the pram centre. When we did get in, it turned out to be the last day of their January sale so the place was mobbed. The lady, cought our eye when she was serving another couple and apologised for the wait and told us she… Read Full Review

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★☆☆☆☆

“4 years too late find out been given old version of pram”

Written on: 16/12/2014 by gemmavincent (1 review written)

Need to vent my frustration Feb 2010 visited baby show in London bought the bebecar stylo after being shown demo on its easy system. Also offered option to buy the isofix car adapter and declined. Had a car without isofix so not worth it. Kept it in mind though cos always knew wed be likely to have another child few years after. The cover for the pram arrived few wks after baby was born. Bebecar were willing to send direct even prob personally deliver as they weren't that far from us we found… Read Full Review

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★★★★★

“Pleasent, helpful, great value ”

Written on: 07/12/2014 by ccampbell91 (1 review written)

We have already bought out pram form here and our latest vist we were looking for our cot and bedroom furniture.. We were given excellent customer service from every member of staff we spoke to. Also the value for money is amazing, we have ended up buying everything for our newborn out of this store.. I will be using this store again and I will definitely recommend this store to my friends, family and anyone in the street :) Thanks… Read Full Review

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★☆☆☆☆

“Worst customer service ever !!!!!”

Written on: 04/12/2014 by JackKinney (1 review written)

No customer service if you phone you will hang on forever even if you are calling to order something no one answers the phone despite the recording saying your call is important to us and we are just trying to connect you, please hold and we will be with you shortly. The reason for this is if you are ever in there store you will see phones at front desk and they are constantly ringing but no one answers them. What a joke this place is… Read Full Review

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★★★★★

“Amazing shop would recommend to anyone!”

Written on: 14/11/2014 by trSmart76 (1 review written)

Went to the Glasgow pram centre for a new second stage car seat and new pram was welcomed with a friendly face at the door and the girl who served me was extremely helpful she really knew her stuff.very good service… Read Full Review

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★★★★☆

“Item late, but perfect and great price.”

Written on: 30/10/2014 by ArianaHolland316 (1 review written)

We ordered the UppaBaby Vista from here, got a great package deal with a Pebble car seat and Isofix base. When we ordered we were told 3 days for delivery. Day after ordering we received a phone call stating it was out of stock and would be 3 weeks. Luckily we had ordered early so this was not a problem. In the time between ordering an delivery we moved 4 hours away from our original address, and although they stated it was against their policy to change orders once they have been placed… Read Full Review

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★★★★★

“Fantastic - couldn't fault them! ”

Written on: 24/10/2014 by McGarveyC (1 review written)

Excellent service - everything came exactly as promised and the guys that built it all for me were fantastic - even took their shoes off at the front door! Would definitely recommend to a friend - top class. … Read Full Review

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★★★★★

“Excellent service”

Written on: 08/10/2014 by Happytoreviewgoodservice (1 review written)

Purchased high chair online for our grandson on Friday. Received a text following Monday requesting delivery instructions. The high chair was delivered the next day, exactly as promised. Big thank you to the company & the delivery service for their excellent service. Would recommend to others… Read Full Review

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★★★★★

“bump shopping made easy”

Written on: 28/09/2014 by rjBurnham441 (1 review written)

I visited the pram centre last week to get my nursery furniture and pram, there was so much to choose from and you could "test drive" the prams, which was great. All the staff were helpful and patient considering I was in there for about 2 hours, they explained everything to me and gave me tips when it came to car seats etc. I had done some research online as the pram centre would match anything found cheaper but when looking I couldn't find a better deal so shopping was made easy knowing… Read Full Review

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★☆☆☆☆

“Don't waist your money”

Written on: 23/09/2014 by Jane308 (1 review written)

I ordered a cot on the 16th of august 2014 it is now the 23 of September 2014 and i have just canceled my order. I have had to phone the company on multiple occasions to try and find out what was happening with my order just to be fobbed off with excuse after excuse. I also had to wait 6 weeks on a pram that i ordered from this company if you are looking for your items quick then i would find an alternative… Read Full Review

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