written by adrianlaity on 16/01/2015
Since 2006 I have when possible always flown Sri Lankan from London-Bangkok Via Colombo I have never in 9 years had a bad flight Yes there have been delays and yes there have been problems but which airline does not have these problems at times ?? I am a member of the FlySmiles programe I last flew Bangkok-London Via Colombo 24/25th November Lovely flight from Bkk-Colombo 14 hour layover was provided with a lovely hotel in Negombo Flew back on 25th to London Business class Was greated at my seat by name by the staff The service was impeccable by all members of staff The food was unrushed and what u would expect in Business class LOVELY The staff could never do enough 4 you through out the flight and when it was laydown time you could always go and help yourself 2 snacks and drinks on arrival at London I was thanked BY name for traveling Sri Lankan as I exited plane I flew out in Ecomney and I found the service 2 be equally as good and every member of staff were polite and smileing And the new Flat beds are 2 die for Thank You Sri Lankan Only one comment it would be nice 2 have a minibar at ur seat in Business class as they do on some other airlines ??
written by AimeeByrne on 15/04/2012
Even though there were some inconvenience,They are the best in Hospitality and Humanity
written by on 16/02/2011
Male to Colombo A330 Business Class. Clean interior and spacious seats, very comfy. Excellent crew, helpful and friendly service. Male check-in was good. Great food choice. Overall good inflight service.
written by paulandsandra on 12/02/2011
I fly Sri Lankan airlines regularly,and flew business class on this trip.Cabin crew are very helpfull,smiling and friendly and nothing is to much trouble.Seats comfortable and food excellent.I think the staff are outstanding and i do get treated nicely being a frequent flyer,so if you travel a lot join their flysmiles frequent flyer programme.Highly recommended.
Written on: 28/05/2012
I fly with UL frequently between Hong Kong and Bangkok, they have the lowest and best price which is only about USD400 all inclusive, a generous 40 kg luggage allowance, and use of lounges in both HK (CNAC lounge) and BKK (Air France lounge). Being a short 2.5 hr flight, I used to get their cradle type seat which is already fine, but now it's been upgraded to a flat bed, simply amazing! I was told they have upgraded all their biz class to flat beds, but one thing had to go, that's the trolley service, which I do miss. Overall, I always have a wonderful flight with them. Always smiling, accommodating and they serve great food and great range of teas which they are famous for.
written by on 25/05/2009
Clean, Great Service, Great Food & Entertainment One of the worlds best airline fleet. I always travel from Houston to Sri Lanka by Sri Lankan Airlines and the staff and service it offers is excellent.
written by srilankan on 08/03/2009
First time I flew Sri Lankan - I have flown Emirates & Qatar. Overall SLn was the best. The cabin crew was excellent. Our family flew Sri Lankan in March 2009. They were super! Very good food, friendly crew & comfortable flight.
written by amila on 22/02/2007
Thumbs up!
Sri Lankan is one of the best airlines one can ever fly!
Highly recommended!
written by 627c on 02/03/2006
On 28th of February 2005 I flew to Heathrow from Colombo. The journey was excellent and Sri Lankan customer service + air hosting is cool. It took 13 hours and I was completely satisfied. I would recommend this.
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As rated by our community of reviewers
Jose1's Response to AimeeByrne's Review
Written on: 01/12/2012
I am traveling regularly for the last 20 years. SRILANKAN is the worst airline I have ever traveled.