Hobbs Reviews

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★★☆☆☆
2.2 / 5
From 4 reviews
27% of users recommend this
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  • Quality of service

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  • Value For Money

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★★☆☆☆

“Elizabeth Boots from Hobbs that lasted for one wearing”

Written on: 02/04/2014 by Betsy940 (2 reviews written)

I have bought clothes in Hobbs over the years and shoes. Recently I spent £149 on a pair of lovely Elizabeth ankle boots, reduced from £199. Nice. However the very first time I wore them the heel was damaged terribly. The boots were not damaged all over. I had not abused them in any way. The leather was not attached properly to the plastic heelor it would not have torn so very easily but the Manager of the shop said that evidently they should not have worn outside but that they would get them… Read Full Review

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★★☆☆☆

“pushy sales staff”

Written on: 27/09/2012

The clothes are lovely but the sales staff pounce on me every time I walk through the door at the Edinburgh branch with the result that I usually prefer to make my purchase at the franchise at John Lewis or Jenners where I am free to consider my own choice. I went to look for a below knee coat, the assistant produced one coat after another that got so progressively shorter that the final option was more of a jacket. They really need to learn to listen to the customer and impose less. The… Read Full Review

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★★☆☆☆

“Hobbs -Good clothes but telephone customer service is poor”

Written on: 03/08/2012 by bvas (1 review written)

I ordered Adele coat online yesterday Thursday, 2nd of August at 7pm and requested the next day delivery and paid extra for it.The next day at 8.30 am i received an email saying 'we are please to inform you that your order has now been despatched via curier.Your order will be delivered within 1 working day via the curier and the driver will require a signature on delivery'. So i stayed at home and waited for the driver to arrive. After 5 hours i rang customer service and wanted to check on the… Read Full Review

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★★★☆☆

“I only consider buying sale items because the quality...”

Written on: 13/10/2008

I only consider buying sale items because the quality doesn,t live up to the colours. The colours and the comfort are usually quite good but the poor quality of the materials is not always too good… Read Full Review

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