Written on: 04/03/2013
Really poor service. I have been trying to buy a pair of converse in a size 4. The first pair they sent out was a size 4.5 even though they don't say they stock this on their website. I rang up to inquire about this and arranged to have another pair delivered having asked the operator to check the size of the shoe and ensure that the shoes were sent to the given delivery address. A few days later I discover they have sent the new pair to my billing address despite asking for this not to be... (read more)
Written on: 22/02/2007 by AndreaG (242 reviews written)
I have used Look Again for many years, probably around 12 and usually I am very impressed with the service and goods that I receive. However I have been let down recently with a Sofa Bed not being delivered and even though I have called several times to find the where abouts of my order, the date of expected delivery has just been postponed and then postponed again due to supplier problems. This has resulted in my cancelling my order and taking my business elsewhere. However, 2 days after I... (read more)
Written on: 25/01/2006 by saltrampen2 (22 reviews written)
I originally started using Look Again for its extensive selection of men's clothes, but every season the selection appears to get smaller.
If you want a plain thick men's woolly jumper in the winter catalogue, you'll struggle to find one let alone a choice.
However the women's selection seems to be extensive. I would buy more men's clothes if there was a larger selection. The delivery service and offers are fine and the clothes I have bought seem to last for the duration. Slightly... (read more)
Written on: 16/09/2005 by ilovemybed (21 reviews written)
I have used Look Again now for about 8 years and they are a great catalogue. They are always offering discounts, interest free credit, free gifts and you get commission back on your purchases, which can amount to quite a nice sum of money which you can take of your balance.
Customer services are always pleasant, arranging collections and delivery is very easy, and all in all they run very well, this is why I stay with them. Highly recommended. (read more)
"First class service" Read More
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"I have just made comments to o..." Read More
"Service Great, Chair OK" Read More
"Disgrace of a company!!!!" Read More