Rigby and Peller Reviews

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3 stars
Average rating for this product is: 3 out of 5

From 1 rating and 9 reviews

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Average Ratings for Rigby and Peller

  • Value for Money4 stars
  • Reviewer Ratings3.3 stars
  • Overall Rating3 stars

9 Reviews For Rigby and Peller

  • Guest 21st Aug 2009

    Reviewer rating: 1 stars


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    I too had a horrible experience at Rigby & Peller, Knightsbridge - for so long I had treasured the idea of going to such a well spoken of establishment and was very excited to be getting my wedding underwear there. However my assistant was very rude and seemed to instantly assume I'd had a breast augmentation (actually I'd had a reduction) despite politely correcting her from this moment of her assumption on she was terribly rude, made me feel small worthless and was very unhelpful. In the end she said she couldn't help me and I left in tears. In the end I went home, ordered exactly what I wanted from Figleaves, at a better price. I will NEVER go there again.

  • Guest 18th Aug 2009

    Reviewer rating: 1 stars


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    I ordered a bikini on the website. 2 weeks later and 2 days before my holiday I called to check the eta and told both were out of stock. very poor customer service. will not use the Rigby and Peller website again
  • Guest 27th Mar 2009

    Reviewer rating: 1 stars


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    I've found it impossible to redeem my internet gift voucher at Rigby and Peller. The system is completely inflexible. The staff would only fit me for garments that aren't available on the internet (I'm pregnant and needed bridal underwear and had been given an internet voucher) and you cannot redeem an internet voucher in the shop. Can't get hold of customer services to find out if there's anything I can do.I thought the staff seemed quite disdainful when they discovered I had a voucher and I le ...
  • Sue Whitehead 23rd Jan 2009

    Reviewer rating: 2.5 stars


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    The fitting and service was absolutely excellent, and the underwear extremely comfortable. Unfortunately whilst washing the bra I discovered a split in the fastening. This would not have been a problem and I was happy to have a replacement. However, never dreaming that I would have to return anything I threw the receipt away. Upon returning to the store I was told nothing could be done until I could give them proof of purchase, even though the assistant who fitted me the week before remember ...
  • nordmannuk 22nd Jun 2008

    Reviewer rating: 5 stars


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    My daughter and I went for her to be fitted at Rigby and Peller, Brent Cross, yesterday. The assistant immediately knew what my daughter needed. She was expertly fitted, given valuable advice and what we had thought would be a lengthy process was over quickly. We bought two bras, which were expensive, but well worth the money. My daughter is pleased and so am I!

  • Guest 30th Apr 2008

    Reviewer rating: 5 stars


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    I visited the Rigby and Peller store next to Harrods. Although this is clearly a shop for very posh ladies indeed, we were treated with the utmost courtesy and made to feel like valued customers from the moment we stepped through the door. The fitter was lovely and instantly diagnosed that I'd been wearing the wrong bra size. She brought me a good selection of bras to try, from everyday to wonderfully sexy, even though I have a well above average cup size. Not only are the bras supportive, t ...
  • kim84 Rank: Lance Corporal 19th Jun 2007

    Reviewer rating: 4.5 stars


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    I brought the miraclesuit from Rigby and Peller, as I was bridesmaid at my friends wedding, and the dress called for underwear that shaped your body perfectly.
    The suit is great, but it's made to smooth your silhouette and make sure everything is in the right place and stays there, but not to actually make you loose weight, so make sure you buy the right size, any smaller will just squash you and not have the desired effect.
  • jcbnottingham Rank: Lance Corporal 12th Feb 2007

    Reviewer rating: 5 stars


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    They are a bit on the pricey side, but they are well worth the investment.

    Ladies, especially if you require a larger cup size, do check out Rigby & Peller. I guarantee you will not regret the decision.
  • Franilition Rank: Lance Corporal 14th Jun 2006

    Reviewer rating: 5 stars


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    I went for a fitting in the Rigby and Peller shop on Conduit Street, and I have never felt more comfortable or confident in my underwear.
    Since then I have bought several items from the Rigby and Peller website, and even when a product I ordered was out of stock they kept me fully informed on delivery times and when the item was dispatched.

    You can create a wish list and save your favourite lingerie sets and send them to your boyfriend as a 'gentle' reminder.