Tripp Reviews

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Tripp
2.9 stars
Average rating for this product is: 2.9 out of 5

From 1 rating and 10 reviews

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Average Ratings for Tripp

  • Durability2.8 stars
  • Value for Money3.1 stars
  • Reviewer Ratings3.2 stars
  • Overall Rating2.9 stars

10 Reviews For Tripp

  • Guest 23rd Sep 2009

    Reviewer rating: 5 stars


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    absoloutley amazing lugguage from Tripp, love the durability, the space, and comes iwth a fantastic gurantee, had a little mishap at the airport, and the customer service assistant was very helpful , no hassles, or time delays in repairs just choose your new case and your off!

  • Guest 23rd Jul 2009

    Reviewer rating: 5 stars


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    Just received my tripp suitcases ordered on Tuesday eve after being let down by another supplier. Just wanted to say really nice quality & that order to delivery time exceptional. Thank you & keep up the good work.

  • Guest 21st Jun 2009

    Reviewer rating: 1.5 stars


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    I recently contacted Tripp Luggage Direct to place an order as for some reason their website kept freezing. I called more then 20 times to get through, but when I did the customer service advisor stated that they were very busy and had to call me back later on when things quiet down. I was so shocked to hear this, you would of thought a company like Tripp would have more staff to help, not only that, but in this period in life, where money is a problem, and everyone is worried about it, they are ...

  • Tripped up 20th Jun 2009

    Reviewer rating: 2 stars


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    Tripp material is not durable and after the outward bound flight of my recent trip it is useless. Debenhams say it is my fault. The bag was never even the aircraft hold.Suppose you only get what you pay for. Next time it will Poundland, at least I know what to expect!!

  • Guest 8th Mar 2009

    Reviewer rating: 5 stars


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    Tripp 'Raspberry' luggage obviously end of line so extremely cheap, but colour much nicer than in pictures. Ordered over internet at 08:35 Wednesday, delivered 07:45 Thursday - amazing service. Good points are price, quality, speed of delivery.

  • Guest 15th Jul 2008

    Reviewer rating: 0 stars


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    Lots of choice, but, no service. I am bamboozled by the new regulations, asked the assistant and was given no help, very disappointed, shop was 5 floors up and not worth the journey.

  • Guest 14th May 2008

    Reviewer rating: 4.5 stars


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    The Tripp I went to had a large range of cases. I didn't really know what to go for but the assistant really knew what she was talking about.The service didn't end after I made my purchase though, after I had paid she asked me if I'd like to collect the case later in the day rather than lug it around town. Brilliant.

  • Guest 15th Apr 2008

    Reviewer rating: 4 stars


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    Great customer service advisor's and absolutely fantastic attitude towards customer service. I purchased a suitcase approximately 4 years ago and one of the wheels came off, I called the call customer service just to see if the company offered repair services and to my amazement I was informed that I could take the product for an inspection to which a decision would be made whether the fault was manufacturing fault or airline damage. I was delighted because the inspection was arranged in less t ...

  • mumwond 25th Mar 2008

    Reviewer rating: 0 stars


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    After waiting a week for delivery promised in 3 days, e-mailed company about non delivery. No answer. Phoned 3 times before actually getting to speak to a person. Asked about non delivery and told that items ordered were out of stock and discontinued. Money would be returned to my account in three days.
    I don't know when they would have contacted me and refunded payment if I had not contacted them.

  • stevenumo Rank: Lance Corporal 10th Jul 2005

    Reviewer rating: 5 stars


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    The case I bought was a Tripp Lite medium sized case from Tripp Luggage Direct - it is great, it is light and strong, with lots of little features that make life easier when you use the case.
    I would recommend anyone buys this range as they are underrated, the only watch word is to buy online and save a few pounds.