Match.com Reviews - www.uk.match.com

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Latest Reviews

★☆☆☆☆

“Automatic renewal DISGRACEFUL”

Written on: 21/04/2015 by Taylorm177 (1 review written)

I have never used internet dating before and as Match has a good reputation I thought I would give it a go. I signed for 3 months didn't see anyone who I wanted to contact and wanted to end my account but couldn't remember the date .I checked my credit card statement a they had automatically renewed my account for 3 months at a cost of £59.97. I had received no email or reminder. I automatically cancelled my subscription and rang them they were adamant that they would not return my money so… Read Full Review

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★☆☆☆☆

“This site sucks!”

Written on: 17/04/2015 by Ahmed31 (1 review written)

I went on to this site with an open mind. In my search I put in 6 criteria - age, ethnicity, religion, education, smoking and distance, all of which were quite broad I got precisely 6 search results! I was inundated with winks and favourites from people half my age. While this was very flattering, it didn't do much in terms of finding a suitable partner. I got the feeling that there are a great deal of fake profiles on the site. I also received numerous IM requests, all from people who… Read Full Review

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★★☆☆☆

“A terrible way to treat customers”

Written on: 04/04/2015 by Rossatron (1 review written)

I have subscribed to Match a few times. To be honest I really don't like the company, they are almost impossible to contact when there is a problem. I really don't like the way they automatically roll over your subscription even if you only want it for a month. Instead of giving you the option to JUST have one month, you have to remember when your subscription ends and then stop them from renewing it. Awful way of treating your customers! If every company did that we would spend all our time… Read Full Review

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★☆☆☆☆

“Not a site one can trust”

Written on: 20/03/2015 by 393Penn (1 review written)

Only been subscribed on Match.Com for two months and at first I thought I was losing my marbles! I have received winks that would disappear when I acknowledged them, people have appeared in my favourites when I haven't even viewed them and vice versa. Today I have discussed with someone a wink he sent on 04/02/15 but he didn't reply to my email and then he put on his profile that it would be polite to receive replies even negative ones when he contacts someone. This prompted me to discuss the… Read Full Review

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★☆☆☆☆

“Greed and lies. Suspected fraud.”

Written on: 18/03/2015 by mr.otis (1 review written)

Signed up for one month, only after seeing a profile I found interesting. The profile was from user name MA66 in Cove, Strathclyde. Turned out there is a town called Cove, but it isn't in Strathclyde. After exchanging a few messages, I felt I was being groomed. So I asked for 'her' postcode, so I could look up the area on Google Maps. The response was immediate. The profile disappeared, as did all the email exchanges. I don't believe a user could do this; it had to be Match.com itself.  I've… Read Full Review

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★☆☆☆☆

“Do NOT get involved ”

Written on: 17/03/2015 by Elijahh278 (1 review written)

Match.com is run by deceitful people. Expensive, often difficult to leave. Men outnumber women massively so unless you're a model worth millions you'll get zero replies to you're messages. Most of the few 'real' women's profiles are those of ugly, obese liars with no social skills or even outright personality disorders. In short a royal balls up for any ordinary Joe who hopes to meet a Jane… Read Full Review

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★☆☆☆☆

“Waste of money”

Written on: 05/03/2015 by qfCarney496 (1 review written)

Do not waste your money on this appalling site. This site misleads and does not not do what it says, The Daily 6 matches which are supposed to match your criteria are a joke. In the 2 months I have been on this site not one of these people has matched my criteria eg I have put smoking is a problem, yet I get smokers, I have put an age range 40-48, I get over 50's, I would like someone sporty, the matches I've been sent look they've never done a days exercise in their life - you get the… Read Full Review

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★☆☆☆☆

“Once on match, forever on match. ”

Written on: 03/03/2015 by 159Gill (1 review written)

It is easy to sign up and they use all methods to get you to do so - free trials, discounts. But once you do so, watch out. The website is full of tricks, difficult to cancel the membership. They charged me £59 for the service I will not use, even thought I have tried to cancel in advance several times. The customer service is unhelful, claiming it is their policy (to charge you as much as possible). Spent 30 mins on the phone just to be told that I will be charged anyway… Read Full Review

Salman7798's Comment

Written on: 15/03/2015

you are absolutely right. i completely agree with you.i just want to please please don't waste your time on this site they are the worst online site i ever seen. i hate this site with heart and soul. i spent gb70 but i never get any help from them . what do they should do i think they don't know. they are busy to making money, they don't want to learn from others.

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★☆☆☆☆

“Signed up for 6 months. I'd say more than 90% of the...”

Written on: 26/02/2015 by jeFletcher391 (1 review written)

Signed up for 6 months. I'd say more than 90% of the profiles are dormant (some say they are even fake). Worse still, they bend over backwards to get you into signing up. BEWARE! They have auto-renewals on their subscription and you have to go through about 5 or 6 screens clicking various "cancel", "submit", "are you sure", "confirm", "OK", "do you really want to cancel", "what was that?", "submit again", etc etc. before you have actually cancelled the auto-renewal. Just search online for… Read Full Review

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★☆☆☆☆

“avoid like a plague”

Written on: 20/02/2015 by Porter432 (1 review written)

first thing they tell you a fixed amount to start a membership and then you have to buy some add ons to get full use of it, but the addons cost the same amount as the membership why is this not mentioned when you buy the membership its not very smart secondly they try to entice you in it by increasing the flow of traffic on your profile page which i think is done on purpose just to show that you are generating a lot of interests i am not exactly oil paint so i dont know why i generate so… Read Full Review

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★☆☆☆☆

“this site is a sham”

Written on: 17/02/2015 by Nicolas275 (1 review written)

worst site ive ever been on was on 12 hours account canceled no refund… Read Full Review

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★☆☆☆☆

“Poor”

Written on: 10/02/2015 by FrancescaMiles1952 (1 review written)

Not a good dating site. Just don't up… Read Full Review

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★★☆☆☆

“One of the most popular dating sites. I'm not sure why.”

Written on: 08/02/2015 by SaniyaMaher (1 review written)

I've been on this site for about 7 months. I had high expectations but, as far as I can see, a lot of it marketing hype. If you're looking for events in your area, you're unlikely to find any. I've been looking for some near me (Manchester) and haven't found one! It seems as if non-members can see my profile but they can't e-mail me (or perhaps they're just not interested!). Uploading photos is easy but I can't see how to delete any… Read Full Review

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★☆☆☆☆

“Only interested in selling you add-ons and upgrades.”

Written on: 22/01/2015 by huddsman (3 reviews written)

From my experience thus far of the Match UK site, all they are bothered about is upselling. I was shocked to discover on purchasing a paid membership, that all the tools which I would hope would be included as part of my paid subscription you basically have to pay extra for. So, would you like your profile to be actively promoted on the site? Oh, okay then, you will need to pay for add-ons called "Boosts". Would you like the opportunity for people who are on match.com but not paying for a… Read Full Review

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★☆☆☆☆

“KNOW YOUR RIGHTS! READ THE TERMS.”

Written on: 22/01/2015 by Templeton1994 (1 review written)

I agree with all the other reviews posted here. This is not the most productive site in terms of finding someone who genuinely wants to get know you with the purpose of starting a meaningful relationship. However, if you're tempted to have a go anyway be aware of your rights under the Consumer Rights Act. You have the right to cancel your subscription and receive a FULL refund within 14 days (this includes weekend days) of commencing your contract. You can do so by completing the email form… Read Full Review

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★☆☆☆☆

“Cancellation is a farce”

Written on: 23/12/2014 by krad230 (1 review written)

I joined in oct 2014 and paid for a month. relised that it was an automatic renewal , so via the website , cancelled my subscription...next month £29.99 via paypal.... complained, nothing. Cancelled again in december....just had another £30 taken out. The whole website seems like a fiddle to me. After a heated discussion with an asian lady , she has cancelled after first asking for my credit card details !! ha .. no chance..DO NOT GO ANYWHERE NEAR THIS COMPANY ( Caps Lock on purpose). If… Read Full Review

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★☆☆☆☆

“Extortion”

Written on: 21/12/2014 by Takenforamug (1 review written)

Don’t waste your money. I smelled a rat a few days in. I can’t comment about how genuine the members are here but I'm sure the majority are. I spent a fair amount of time trying to figure out the site and realised you are manipulated all along the way. Basically you are artificially held back from contacting and communicating with members. Every step of the way you're encouraged to upgrade to this that or the other "Boost" or "New Feature". They are coercing you into paying additional… Read Full Review

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★☆☆☆☆

“match.is a complete !! I signed up for a 6 months...”

Written on: 08/12/2014 by Gomez373 (1 review written)

match.is a complete !! I signed up for a 6 months subscription for £11.49 per month. Site was requesting for my bank details, i added them for a payment of £11.49 to be taken EVERY month. Just checked my bank account today and they have taken over £130!! I never authorised them to take this money. Looked for a phone number to cancel my subscription and get a refund. There was no phone number available on a mobile version of their website. I had to google it to find out. I rang their call… Read Full Review

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★★☆☆☆

“Beware!”

Written on: 08/11/2014 by Larsonpz281 (1 review written)

Match just want your money, and have little interest in customer satisfaction, make sure you cancel your automatic renewal as soon as you can, for they will grab that money from where ever your payment came from as soon as your initial term is up, and is they lure you in with a reduced price be sure they will hit you for the full price on renewal, in short I see this organisation as sharks, when I contacted them and complained that I did not want their services and wanted my money back, I was… Read Full Review

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★☆☆☆☆

“poor dating site ”

Written on: 15/10/2014 by LinnyN (1 review written)

Thought the app was poor. Got a few messages but usually from older men. . Had cancelled auto renewal and they said I didn't and took my money and refused to give me a refund. No prompts whatsoever about membership money being debited from my account... Customer service sucks. They rip off people. Disgusting. Avoid!!!!… Read Full Review

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