Match.com Reviews - www.uk.match.com

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Latest Reviews

★☆☆☆☆

“Mislead and take your money!”

Written on: 31/01/2016 by Malloyub409 (1 review written)

Please be aware that these sneaky people make it near to impossible to cancel your membership! If you pay and join with a credit card on the app, these is NO WAY to cancel your subscriptions on the app! Also if you view your subscription on the app, it shows an Expiry date, and in green says 'restore previous subscription. DO NOT assume that this means your membership is cancelled! Customer services are totally unhelpful and will not refund you, even though there app is lacking in… Read Full Review

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★☆☆☆☆

“I cancelled my auto-renewal as I had heard so many...”

Written on: 27/01/2016 by 41Alvarado (1 review written)

I cancelled my auto-renewal as I had heard so many horror stories about Match continuing to take money. As soon as I did, the auto email notification function stopped working, even though I still have a paid for subscription ! Complete rip-off !… Read Full Review

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★☆☆☆☆

“mostly spam”

Written on: 19/12/2015 by johnnyegglightly (2 reviews written)

This is owned by the Match Group who is known to be unethical use fake profile and spam they own Tinder Ok Cupid and now POF too,sine taking over pof the site is totally fake with spam messages being given out to guys . Horror stories of details being put on the internet by Vindictive staff like Maya_revisited who spends her time moderating pof forums which is a disguise and no more than an unethical playground where people who do nothing get banned but abuse can stay it has completely been… Read Full Review

Popjoy14's Response to johnnyegglightly's Review

Written on: 29/12/2015

I know of quite a few people who have met on match.com, POF and even Tnder, and though I agree that there are lots of fake profiles on all dating sites, I believe that the success rate is higher than other sites because of the vast amount of genuine people that use them. If it means that more people will be drawn to match.com, POF and Tinder, then I think it's a good thing that those sites merge.
There's not many reputable dating sites out there but an alternative site is Elitesingles.co.uk. They are a much better version eharmony which is absolutely dire. With elitesingles.co.uk you still have to fill in a long questionnaire, and the subscription fees are hugely expensive but it more fun and interactive than eharmony. I have yet to meet anyone who has met on eharmony or who has anything to good to say about them.

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★★★★★

“Now I'm a Mrs.....”

Written on: 17/12/2015 by thCleveland215 (1 review written)

Cannot fault this site. Met many great people had some short relationships, made some good friends and met my wonderful husband. You have to put the effort in but cant understand people saying they got no replies or fake winks etc before you pay. And if you want a free website then go to a free one. Match is a paying site so of course free options are going to be limited! Also had no problems cancelling and rejoining which I did several times. Would highly recommend....and do! All my single… Read Full Review

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★☆☆☆☆

“Terrible service!!!”

Written on: 09/12/2015 by 321Amy (1 review written)

Do not use match.com!!! Terrible customer service, you get automated responses and don't actually read any emails properly before responding! They will take a lot money from your bank account without even telling you!! The app is awful, shows you matches from completely different countries, and thats if it even shows you the right gender that you specified!! avoid at all costs!!!… Read Full Review

Popjoy14's Response to 321Amy's Review

Written on: 11/12/2015

If you think Match is terrible, then try eharmony. No other dating site is as bad as eharmony. A few months ago, Match was about to take money from my account because I forgot to cancel my subscription. I emailed Matched and they stopped money from be taken out of my bank account, and this was during 48hr period before the subscription end date when they don't normally allow a refund.
The response from Match was a personal one.
Eharmony took money from my account even when I clearly cancelled my subscription.

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321Amy's reply to Popjoy14's Comment

Written on: 12/12/2015

I have heard harmony is bad, but I personally didn't receive great customer service from match. I had cancelled my subscription but they still took 2 lots of payment out of my account and refused to refund me the money (they claim I had restarted my subscription, which I hadn't). Initially I was getting automated responses until after a few emails a person actually responded, but even then they weren't properly reading my emails.

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★☆☆☆☆

“Fake profiles, fake messages.”

Written on: 06/12/2015 by SimoneCooney493 (1 review written)

Well, I found this a complete waste of time and an expensive mistake. I was either matched to people who looked like axe murderers or gorgeous, intelligent, sexy men with a Ferrari and 3 houses who I think they just made up! The first month, I didn't realise they would automatically bill me. Okay, I should have checked. So, I tried to find a way to cancel and ended up calling them. Got absolutely nowhere after 40 minutes. Then I suddenly got a flurry of messages, about 3 a day from men who… Read Full Review

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★☆☆☆☆

“ do not trust this site please”

Written on: 20/11/2015 by Thoi (1 review written)

Please do not subscribe this doggy dating website. The website took money without my consent. I subscribed the first six month and gave them my debit card number details. I then stopped subscription , but they still take money from my bank account. There is no customer service on the site, no number to call. Three is no real person on the site. Because of this dating site I close my bank account as they will take money again. Please do not subscribe this website… Read Full Review

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★☆☆☆☆

“Rip off website-match .com-worst dating site ever”

Written on: 13/11/2015 by Chand14 (1 review written)

I have never come across such a rubbish website. They make it impossible for you to cancel. The cancellation instructions tell you to go to my account to cancel. But their is no cancellation link. The subscription information is completely misleading and once the charges are taken. Only then you realise they have charged more than What is agreed. I find the website not at all user friendly. I would never recommend this to any one. Worst dating website ever !… Read Full Review

Popjoy14's Response to Chand14's Review

Written on: 15/11/2015

I've used Match.com a few times, and of the fee paying sites, I think it is one of the better ones. I've canceled my subscription a few times and all you have to do if follow the links and click on 'yes' a few times to complete the cancellation process. Similar to eharmony and others but Match sends you a confirmation email when you have have cancelled.
Eharmony took out money from my account after I had cancelled, and without my permission. Furthermore, eharmony does not send you an email to confirm cancellation.

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★☆☆☆☆

“dont bother”

Written on: 13/11/2015 by ZayneGrantham (1 review written)

Biggest waste of money ever. All the other reviews are right. No emails after 3 months. Extra money taken out of account that I didn't acknowledge. Had to cancel my bank account. Match.com not bothered. Keep well away. Big scheme and tax evading company ever… Read Full Review

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★☆☆☆☆

“It's rubbish”

Written on: 02/11/2015 by Elianaq117 (1 review written)

There isn't a way to rate less than 1 star or I would. Massively expensive, complete joke of an app. Waste of time and money… Read Full Review

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★☆☆☆☆

“fake”

Written on: 22/10/2015 by Edwards123 (1 review written)

As soon as you pay a sub. no views, replies nope, enough said… Read Full Review

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★☆☆☆☆

“Deceitful charging practices”

Written on: 07/10/2015

Time and time again you read about Match and their underhand practices to basically take renewals from your bank account. I have no idea how they manage to get away with it or indeed their disgraceful approach to customer service. I got caught out as although I'd cancelled my automatic renewal after 48 hours, as I came to the end of the subscription period I had a mail entitled "free upgrade"... which I clicked on and got a couple of worthless bolt-ons. What I didn't see when I did this by… Read Full Review

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★☆☆☆☆

“waste of time, soul destroying”

Written on: 02/09/2015

 I so called had all these views and as soon as I sign up zilch. Why i bothered for the second time i don't know. Get out and meet the opposite sex, don't waste your time with dating websites… Read Full Review

Popjoy14's Comment

Written on: 13/09/2015

This is so true. Get out and meet people. If you must use a dating site, use a free one like POF.com. If you must pay, the use Elitesingles. This is by far the best of the fee paying sites. Match.com is satisfactory because of its sheer size of users. Eharmony is the worst in my opinion. It is flawed because so few users are payed up members so the chances of success are so slim. They send you matches that are non subscribers even if you are a subscriber (they'd have nothing to send you otherwise). If you think that match.com is soul destroying then try eharmony. You won't have a soul left after a week of using it.

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★☆☆☆☆

“AVOID, if you value your money!”

Written on: 30/08/2015 by 66Duncan (1 review written)

I personally would not recommend this dating website. Their pricing is misleading and expensive, and may lead to you paying more than you wanted. They constantly ask you to upgrade your membership, and make it very difficult to cancel your subscription and account. I probably messaged over 70 women on the website, and got 1 reply out of the lot throughout the 6 month period. I'm an average looking young guy. I believe a lot of their profiles are either fake or dormant. Before I upgraded my… Read Full Review

Popjoy14's Comment

Written on: 31/08/2015

A good review. I think the days of fee paying dating sites are numbered. (Match.com is probably to big to go down). I have noticed that all fee paying dating sites, Zoosk, eharmony etc, flood you with winks and messages before you upgrade as a way to entice you to spend your money. My eharmony experience was the worst though because when I departed with my money to communicate with my matches who sent prompts before I paid up, they actually did respond back for about a week and then suddenly stopped! I concluded that these communications were probably with eharmony staff pretending to be members. This I found very disheartening. I've used eharmony twice in the past but never again.
But trust me, your success rate of 1 out of 70 on match.com is higher than eharmony where my response rate was zero after sending messages to well over one hundred people. Other people I know who have used eharmony have had similar experience.
Try pof.com - much better even though there's a few fake profiles, these are very easy to spot. Just remember that fee paying sites are businesses and at the end of the day, all they want is your money.

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★☆☆☆☆

“Takimng money out of my account”

Written on: 28/08/2015 by wsmart (3 reviews written)

my tale is about Match, taking money from my account despite me cancelling, customer service in the uk couldnt help, they said i would have got an email. So they are happy to take my money for a service i dont want and think thats ok, Beware, they are only interested in your money. Me, im a blogger, im gonna make sure I warn thousands about this shody poor practise. What a poor culture, what a poor customer experience. Beware … Read Full Review

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★☆☆☆☆

“DO NOT GIVE THESE PEOPLE ANY MONEY i donwloaded the...”

Written on: 19/08/2015 by 106McAllister (1 review written)

DO NOT GIVE THESE PEOPLE ANY MONEY i donwloaded the app. i not have a tablet and don't sit my a pc all day. i paid using the app, the app then does not work. i wanted to use the app version they have. i search in my area and i get people on the other side of the country. i tell them and their response is go to the web address version..NO, i paid under the premise of using the app. that was the mod eof purchase and that''s what i paid for. compound this with the no reply email; they always… Read Full Review

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★☆☆☆☆

“worst experience imaginable”

Written on: 15/08/2015 by Hewittur497 (1 review written)

Match.com is a complete fast and awful site. They have no part of it that is truly free!And the hassle i am going through just top cancel my profile, i have never hated a site as much as thus! Run like the wind!!!!… Read Full Review

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★☆☆☆☆

“Daylight robbery! ”

Written on: 14/08/2015 by Hatch192 (1 review written)

I am disgusted by the misleading and deceptive way in which the company advertises its subscription deals. I recently purchased a 6-month package in June and went onto invest in their Connect and Select upgrades, the cost of which was itemised on screen as being in the region of £20 for 1 month. Thinking that this would be a one-off payment, I was appalled to discover that Match had amplified the cost to cover the entire subscription, even though this was not made clear at the time of… Read Full Review

Popjoy14's Comment

Written on: 16/08/2015

It's a shame that dating companies do this. I've used a range of dating sites and just come away feeling that they don't care about your experience as long as they get your money.
I've had no problem with match.com in terms of cancelling my subscription but it was annoying that they ask you about 5 questions before your subscription is cancelled - this is done online.
My worst experience with eharmony when I cancelled my subscription and yet they still took money from my card. I find this practice absolutely disgusting. This and the fact that nothing ever seemed to happen on eharmony means that I'll never use them again. The free dating sites are so much better if you can spot the fakes - easy to spot.

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★☆☆☆☆

“Shocking ”

Written on: 30/07/2015 by Nousername1808 (1 review written)

Match.com is awful. You cannot do anything without paying even though it pulls you in with its free. I've been trying and trying to delete my account but it's not giving me the option it says on the help pages. I hate match.com Why can't you just get a direct link from the delete help pages to your account to delete like other dating sites? Oh that's right because they want to mug you off. The customer service is rubbish too. Im overly frustrated with it. Also the website is so old school… Read Full Review

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★☆☆☆☆

“Nothing works, shocking customer support - AVOID”

Written on: 27/07/2015

Very expensive subscription/upgrade for a badly broken website with terrible customer care. I signed up to this site about a year before, but was only on about a month then left (I'd met someone, not on the site). Joined up again about a year later by reactivating my old account, of course now the information needs updated. No. Several attempts to save new text and new location etc, just simply didn't work. Plus I'd paid the upgrade for 'unavailable mode' for the IM but it kept switching me… Read Full Review

Nousername1808's Comment

Written on: 30/07/2015

This is exactly right!

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