Match.com Reviews - www.uk.match.com

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Latest Reviews

★☆☆☆☆

“AVOID, if you value your money!”

Written on: 30/08/2015 by 66Duncan (1 review written)

I personally would not recommend this dating website. Their pricing is misleading and expensive, and may lead to you paying more than you wanted. They constantly ask you to upgrade your membership, and make it very difficult to cancel your subscription and account. I probably messaged over 70 women on the website, and got 1 reply out of the lot throughout the 6 month period. I'm an average looking young guy. I believe a lot of their profiles are either fake or dormant. Before I upgraded my… Read Full Review

Popjoy14's Comment

Written on: 31/08/2015

A good review. I think the days of fee paying dating sites are numbered. (Match.com is probably to big to go down). I have noticed that all fee paying dating sites, Zoosk, eharmony etc, flood you with winks and messages before you upgrade as a way to entice you to spend your money. My eharmony experience was the worst though because when I departed with my money to communicate with my matches who sent prompts before I paid up, they actually did respond back for about a week and then suddenly stopped! I concluded that these communications were probably with eharmony staff pretending to be members. This I found very disheartening. I've used eharmony twice in the past but never again.
But trust me, your success rate of 1 out of 70 on match.com is higher than eharmony where my response rate was zero after sending messages to well over one hundred people. Other people I know who have used eharmony have had similar experience.
Try pof.com - much better even though there's a few fake profiles, these are very easy to spot. Just remember that fee paying sites are businesses and at the end of the day, all they want is your money.

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★☆☆☆☆

“Takimng money out of my account”

Written on: 28/08/2015 by wsmart (3 reviews written)

my tale is about Match, taking money from my account despite me cancelling, customer service in the uk couldnt help, they said i would have got an email. So they are happy to take my money for a service i dont want and think thats ok, Beware, they are only interested in your money. Me, im a blogger, im gonna make sure I warn thousands about this shody poor practise. What a poor culture, what a poor customer experience. Beware … Read Full Review

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★☆☆☆☆

“DO NOT GIVE THESE PEOPLE ANY MONEY i donwloaded the...”

Written on: 19/08/2015 by 106McAllister (1 review written)

DO NOT GIVE THESE PEOPLE ANY MONEY i donwloaded the app. i not have a tablet and don't sit my a pc all day. i paid using the app, the app then does not work. i wanted to use the app version they have. i search in my area and i get people on the other side of the country. i tell them and their response is go to the web address version..NO, i paid under the premise of using the app. that was the mod eof purchase and that''s what i paid for. compound this with the no reply email; they always… Read Full Review

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★☆☆☆☆

“worst experience imaginable”

Written on: 15/08/2015 by Hewittur497 (1 review written)

Match.com is a complete fast and awful site. They have no part of it that is truly free!And the hassle i am going through just top cancel my profile, i have never hated a site as much as thus! Run like the wind!!!!… Read Full Review

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★☆☆☆☆

“Daylight robbery! ”

Written on: 14/08/2015 by Hatch192 (1 review written)

I am disgusted by the misleading and deceptive way in which the company advertises its subscription deals. I recently purchased a 6-month package in June and went onto invest in their Connect and Select upgrades, the cost of which was itemised on screen as being in the region of £20 for 1 month. Thinking that this would be a one-off payment, I was appalled to discover that Match had amplified the cost to cover the entire subscription, even though this was not made clear at the time of… Read Full Review

Popjoy14's Comment

Written on: 16/08/2015

It's a shame that dating companies do this. I've used a range of dating sites and just come away feeling that they don't care about your experience as long as they get your money.
I've had no problem with match.com in terms of cancelling my subscription but it was annoying that they ask you about 5 questions before your subscription is cancelled - this is done online.
My worst experience with eharmony when I cancelled my subscription and yet they still took money from my card. I find this practice absolutely disgusting. This and the fact that nothing ever seemed to happen on eharmony means that I'll never use them again. The free dating sites are so much better if you can spot the fakes - easy to spot.

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★☆☆☆☆

“Shocking ”

Written on: 30/07/2015 by Nousername1808 (1 review written)

Match.com is awful. You cannot do anything without paying even though it pulls you in with its free. I've been trying and trying to delete my account but it's not giving me the option it says on the help pages. I hate match.com Why can't you just get a direct link from the delete help pages to your account to delete like other dating sites? Oh that's right because they want to mug you off. The customer service is rubbish too. Im overly frustrated with it. Also the website is so old school… Read Full Review

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★☆☆☆☆

“Nothing works, shocking customer support - AVOID”

Written on: 27/07/2015

Very expensive subscription/upgrade for a badly broken website with terrible customer care. I signed up to this site about a year before, but was only on about a month then left (I'd met someone, not on the site). Joined up again about a year later by reactivating my old account, of course now the information needs updated. No. Several attempts to save new text and new location etc, just simply didn't work. Plus I'd paid the upgrade for 'unavailable mode' for the IM but it kept switching me… Read Full Review

Nousername1808's Comment

Written on: 30/07/2015

This is exactly right!

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★☆☆☆☆

“Automatic renewal - no refund”

Written on: 16/07/2015 by JimBergerac222 (1 review written)

I joined Match last December for 6 months, at £77. I didn't enjoy the site at all, the search engine on the site never worked and I didn't meet a single normal person on the site. I gave up after 3 months. When I joined I was certain I cancelled the automatic renewal, but in June looking at my credit card statement I saw I was charged £77 again from Match. I wrote asking for a refund saying that I did not want the service for the next 6 months and that I was sure I cancelled the renewal on… Read Full Review

Popjoy14's Response to JimBergerac222's Review

Written on: 19/07/2015

That's the problem with many internet dating sites. I think that most make a significant amount of their profit from subscribers. It seems that you may not have cancelled your subscription properly as match.com would have sent you an email confirming that this has been done. I've kept the email they sent to me just in case they do take money from my credit card without permission.
The problem when trying to cancel your subscription is that both match.com and eharmony asks endless questions amounting to 'are you sure you want to cancel? Are you really really sure? If you cancel, you'll be missing out...are you really, really, really sure you want to cancel?' At the end of each question, you must click the correct icon to continue successfully with the cancellation process.
Eharmony, however, took money from my credit card without permission, and I know that I fully cancelled my subscription because I checked several times, and also on my profile page, a little orange icon on the top left side of the page read 'Your subscription is coming to an end. Renew now'. Eharmony does not send you a confirmation of cancellation email - at least they did not then.
I trust match.com far more than eharmony, especially as eharmony markets itself as a trusted site. Also I've had dates with match.com whilst NONE on eharmony.

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★☆☆☆☆

“Automatic renewal - no refund”

Written on: 16/07/2015 by JimBergerac222 (1 review written)

I joined Match last December for 6 months, at £77. I didn't enjoy the site at all, the search engine on the site never worked and I didn't meet a single normal person on the site. I gave up after 3 months. When I joined I was certain I cancelled the automatic renewal, but in June looking at my credit card statement I saw I was charged £77 again from Match. I wrote asking for a refund saying that I did not want the service for the next 6 months and that I was sure I cancelled the renewal on… Read Full Review

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★★★★★

“met my dream girl ”

Written on: 11/07/2015 by Jayf110 (1 review written)

i met my dream girl on match turned out we had met somehow in the past but never spoke (mutual friends) we have been on countless holidays and have been so happy, the renewal system is bad but only if your stupid enough to let it bite you! have fun people the right persons waiting for you… Read Full Review

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★☆☆☆☆

“Dishonest automatic renewal policy AVOID ”

Written on: 01/06/2015 by julesanne65 (1 review written)

I had heard from other reviews this company had a dishonest renewal policy. Even after you cancel they take another payment. I cancelled my renewal as soon as I joined as a full member. I kept receiving mail fro Match trying to get me to renew it again but I didn't. Despite cancelling they took the next payment anyway. I have queried it and they say they can't trace the cancellation. They definitely have a record of it but their emails have been deleted from their site. Contacted my credit… Read Full Review

Popjoy14's Response to julesanne65's Review

Written on: 02/06/2015

I've used a range of dating companies and the only on that I've had problems with when cancelling my subscription were:
1) Be2 whence I had to fax information to offices in Belgium or some other European country details I why I wanted to cancel. They did cancel my subscription within a few days but I won't use that company again i spite of the fees being very reasonable.
2) Eharmony - they took money from my credit card even though I cancelled my subscription. I will never use them again.
All the others, including match was just a simple matter of cancelling on-line - quite straight forward really.

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★☆☆☆☆

“CUSTOMER AGENTS AND CANCELLATION MEMBERSHIP ”

Written on: 27/05/2015

I HAVE JOIN THIS SITE IN NOVEMBER WITH A VIEW OF POTENTIALLY MEETING ANOTHER PROFESSIONAL PERSON. I FOLLOWED THEIR TERMS AND CONDITIONS AND HOPE TO ENJOY THE 6 MONTH SUBSCRIPTION. ALMOST STRAIT AWAY THEY HAVE SOLD MY DETAILS AND I WAS EXPOSED TO A BARRAGE OF WINKS FAVOURITE CLICKS BY 17,18,19, YEARS OLD RUSSIAN UKRAINIAN YOUNG WOMEN DEMANDING TO BE CONTACTED ON THEIR PRIVATE EMAILS ETC. I FINALLY DECIDE TO CANCEL MY AUTOMATIC RENEWAL, SO I DON'T WAIST ANY MORE TIME WITH MATCH.COM, I WENT ON… Read Full Review

Popjoy14's Comment

Written on: 29/05/2015

A strange review. From experience, you just have to cancel your subscription online after 24hrs of making payment. Very similar to other online dating sites like eharmony. But unlike eharmony, Match.com sends you a confirmation email to tell you that your subscription has been cancelled.

Even though I cancelled my subscription with eharmony, they still took money from my credit card without giving me any warning, and without my permission.

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G6Bma's Comment

Written on: 30/06/2015

the company also runs owns dating direct same sight policys different name. been member for 6 mouths no dates fortcoming / also have to cancel autorenew yes hard these sights are people who run them you don't get dates only wincks views no dates wasrte time money effort as for autorenew its rip off.

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★☆☆☆☆

“dodgy clientele. ”

Written on: 26/05/2015 by 156Cochrane (1 review written)

Signed up hoping to meet some decent men. Got loads of views, winks. Mostly from faceless characters, most widowed, most with Masters education, mostly foreign - Roma, Barcelona, Latvia, NY, France .... all with the same dodgy approach asking for email address. One claimed to be a sergeant major working in Afghanistan and when I inquired which regiment he served in he replied Sergeant Major. I had previously seen a note about filters or limiting the approaches that are made but upon… Read Full Review

G6Bma's Comment

Written on: 30/06/2015

dating direct is also run by the same company people as match same thing different name . iam single man I joined in march 2015 for 6 mouths to sep 2015 as u say thinck lot ladies on there are bogus sent over 100 messages very little replys but lots views. when you complain you get all the excuse why these ladys want date . like you with match I feel I wasted my time money effort trusting dating direct .com to come up with the goods ie dates.

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★☆☆☆☆

“waste of money ”

Written on: 23/05/2015 by dorisday03 (1 review written)

Joined this site one month ago have been winked at and e-mailed by young men who just want 'fun', men who look like my dad and men living 100's if not thousand's of miles away. Match affinity 'matches' you but gives no profile or picture of the man you have been matched to! When I give fèedback through the site I was told I am matched according to my criteria for a date But I was matched with men younger/older then my criteria znd men who want a woman without children - I have 3!! Save your… Read Full Review

G6Bma's Response to dorisday03's Review

Written on: 30/06/2015

datind direct .com is the same sight as match.com . iam 50 single male had the very same problems you don't get dates but you get messed around waste of time money effort .

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★★★★☆

“Satisfactory so far”

Written on: 21/05/2015 by popjoy14 (2 reviews written)

Having been on eharmony, Match.com is very refreshing. It's more fun and the experience is much more positive. Their 6 a day matching system is rubbish and you get a few fake people trying to contact you from Spain but these a easy to spot. Within my first week of joining I had two conversations -looking promising which is more than I ever had during my several moths on eharmony… Read Full Review

G6Bma's Response to popjoy14's Review

Written on: 30/06/2015

glad working for you lot us it did not waste money as its sister site dating direct .com

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★★☆☆☆

“Match to a flame?”

Written on: 19/05/2015 by Funnster (1 review written)

Match.seems innocent enough. it seems to really try and care for the single person looking for somebody!...BEWARE!! once match.com/Match Affinity have your Credit Card details they charge you months down the line for a  membership fee. They charged me £180 when I had cancelled my membership six months before. What they say is... 'To stop/cancel your membership click here'. But do they give you any way of contacting them to cancel any future payments? Answer: NO!! I have looked on the… Read Full Review

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★☆☆☆☆

“Auto Renewal rip off ”

Written on: 29/04/2015 by 463Stiles (1 review written)

To be fair... the site is OK The billing and auto renewal is to the point of fraud. I cancelled my auto renewal 1 year ago, and then in 2015 it auto renewed.. I have a confirmation e-mail match from 2014 stating auto renewal had been cancelled. After talking to customer services this does not count ! and is likely to be self generated. At this stage it looks like I am not getting a refund... I would never use or recomend them based on this .. use POF… Read Full Review

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★☆☆☆☆

“Disgusting , fraudulent company! Shocking customer...”

Written on: 26/04/2015 by Jonathonq390 (1 review written)

Beware match.com they will do all they can to trick you and trap you into an automatic renewal. They then make it as difficult as possible to complain and before you know it the are scamming you for large sums of money. They do not match you in any way! And the only time they seem to put any effort in is when you subscription expires. You will suddenly get loads of views on your profile. It's one thing for them to make mistakes, but to to treat customers the way they do is darn right… Read Full Review

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★☆☆☆☆

“Automatic renewal DISGRACEFUL”

Written on: 21/04/2015 by Taylorm177 (1 review written)

I have never used internet dating before and as Match has a good reputation I thought I would give it a go. I signed for 3 months didn't see anyone who I wanted to contact and wanted to end my account but couldn't remember the date .I checked my credit card statement a they had automatically renewed my account for 3 months at a cost of £59.97. I had received no email or reminder. I automatically cancelled my subscription and rang them they were adamant that they would not return my money so… Read Full Review

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★☆☆☆☆

“This site sucks!”

Written on: 17/04/2015 by Ahmed31 (1 review written)

I went on to this site with an open mind. In my search I put in 6 criteria - age, ethnicity, religion, education, smoking and distance, all of which were quite broad I got precisely 6 search results! I was inundated with winks and favourites from people half my age. While this was very flattering, it didn't do much in terms of finding a suitable partner. I got the feeling that there are a great deal of fake profiles on the site. I also received numerous IM requests, all from people who… Read Full Review

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