Match.com Reviews - www.uk.match.com

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Latest Reviews

★☆☆☆☆

“Signed up for 6 months. I'd say more than 90% of the...”

Written on: 26/02/2015 by jeFletcher391 (1 review written)

Signed up for 6 months. I'd say more than 90% of the profiles are dormant (some say they are even fake). Worse still, they bend over backwards to get you into signing up. BEWARE! They have auto-renewals on their subscription and you have to go through about 5 or 6 screens clicking various "cancel", "submit", "are you sure", "confirm", "OK", "do you really want to cancel", "what was that?", "submit again", etc etc. before you have actually cancelled the auto-renewal. Just search online for… Read Full Review

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★☆☆☆☆

“avoid like a plague”

Written on: 20/02/2015 by Porter432 (1 review written)

first thing they tell you a fixed amount to start a membership and then you have to buy some add ons to get full use of it, but the addons cost the same amount as the membership why is this not mentioned when you buy the membership its not very smart secondly they try to entice you in it by increasing the flow of traffic on your profile page which i think is done on purpose just to show that you are generating a lot of interests i am not exactly oil paint so i dont know why i generate so… Read Full Review

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★☆☆☆☆

“this site is a sham”

Written on: 17/02/2015 by Nicolas275 (1 review written)

worst site ive ever been on was on 12 hours account canceled no refund… Read Full Review

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★☆☆☆☆

“Poor”

Written on: 10/02/2015 by FrancescaMiles1952 (1 review written)

Not a good dating site. Just don't up… Read Full Review

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★★☆☆☆

“One of the most popular dating sites. I'm not sure why.”

Written on: 08/02/2015 by SaniyaMaher (1 review written)

I've been on this site for about 7 months. I had high expectations but, as far as I can see, a lot of it marketing hype. If you're looking for events in your area, you're unlikely to find any. I've been looking for some near me (Manchester) and haven't found one! It seems as if non-members can see my profile but they can't e-mail me (or perhaps they're just not interested!). Uploading photos is easy but I can't see how to delete any… Read Full Review

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★☆☆☆☆

“Only interested in selling you add-ons and upgrades.”

Written on: 22/01/2015 by huddsman (3 reviews written)

From my experience thus far of the Match UK site, all they are bothered about is upselling. I was shocked to discover on purchasing a paid membership, that all the tools which I would hope would be included as part of my paid subscription you basically have to pay extra for. So, would you like your profile to be actively promoted on the site? Oh, okay then, you will need to pay for add-ons called "Boosts". Would you like the opportunity for people who are on match.com but not paying for a… Read Full Review

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★☆☆☆☆

“KNOW YOUR RIGHTS! READ THE TERMS.”

Written on: 22/01/2015 by Templeton1994 (1 review written)

I agree with all the other reviews posted here. This is not the most productive site in terms of finding someone who genuinely wants to get know you with the purpose of starting a meaningful relationship. However, if you're tempted to have a go anyway be aware of your rights under the Consumer Rights Act. You have the right to cancel your subscription and receive a FULL refund within 14 days (this includes weekend days) of commencing your contract. You can do so by completing the email form… Read Full Review

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★☆☆☆☆

“Cancellation is a farce”

Written on: 23/12/2014 by krad230 (1 review written)

I joined in oct 2014 and paid for a month. relised that it was an automatic renewal , so via the website , cancelled my subscription...next month £29.99 via paypal.... complained, nothing. Cancelled again in december....just had another £30 taken out. The whole website seems like a fiddle to me. After a heated discussion with an asian lady , she has cancelled after first asking for my credit card details !! ha .. no chance..DO NOT GO ANYWHERE NEAR THIS COMPANY ( Caps Lock on purpose). If… Read Full Review

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★☆☆☆☆

“Extortion”

Written on: 21/12/2014 by Takenforamug (1 review written)

Don’t waste your money. I smelled a rat a few days in. I can’t comment about how genuine the members are here but I'm sure the majority are. I spent a fair amount of time trying to figure out the site and realised you are manipulated all along the way. Basically you are artificially held back from contacting and communicating with members. Every step of the way you're encouraged to upgrade to this that or the other "Boost" or "New Feature". They are coercing you into paying additional… Read Full Review

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★☆☆☆☆

“match.is a complete !! I signed up for a 6 months...”

Written on: 08/12/2014 by Gomez373 (1 review written)

match.is a complete !! I signed up for a 6 months subscription for £11.49 per month. Site was requesting for my bank details, i added them for a payment of £11.49 to be taken EVERY month. Just checked my bank account today and they have taken over £130!! I never authorised them to take this money. Looked for a phone number to cancel my subscription and get a refund. There was no phone number available on a mobile version of their website. I had to google it to find out. I rang their call… Read Full Review

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★★☆☆☆

“Beware!”

Written on: 08/11/2014 by Larsonpz281 (1 review written)

Match just want your money, and have little interest in customer satisfaction, make sure you cancel your automatic renewal as soon as you can, for they will grab that money from where ever your payment came from as soon as your initial term is up, and is they lure you in with a reduced price be sure they will hit you for the full price on renewal, in short I see this organisation as sharks, when I contacted them and complained that I did not want their services and wanted my money back, I was… Read Full Review

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★☆☆☆☆

“poor dating site ”

Written on: 15/10/2014 by LinnyN (1 review written)

Thought the app was poor. Got a few messages but usually from older men. . Had cancelled auto renewal and they said I didn't and took my money and refused to give me a refund. No prompts whatsoever about membership money being debited from my account... Customer service sucks. They rip off people. Disgusting. Avoid!!!!… Read Full Review

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★☆☆☆☆

“Match.com has proven to be the biggest waste of time...”

Written on: 23/09/2014 by BeckhamHess480 (1 review written)

Match.com has proven to be the biggest waste of time and money ever. Will definitely not be renewing. Have had more luck on POF since joining… Read Full Review

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★☆☆☆☆

“Match.com is a total scam!”

Written on: 16/09/2014 by Pixie-210 (1 review written)

Do not use Match! I took a free 4 day trial, I got loads of views and winks and spoke to a couple of people, so I decided to join for 6 months. As soon as they had my money I was lucky if I got 3 views a week and maybe one message a month, now it wasn't like I was sitting back and doing nothing, I was sending messages and winking at guys, but never getting replies or winks back. So I decided to cancel my automatic renewal...then 4 days before my subscription was due to end, hey presto I was… Read Full Review

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★☆☆☆☆

“You may as well flush your cash down the loo,”

Written on: 11/09/2014

I subscribed to this site for 3 months and within a week, I'd cancelled the renewal. It's a total waste of time and money. I'm sure there are decent men on there but they must be so thin on the ground you're more likely to meet a man in a convent. I've lost count of how many scammers I've reported now but it's into double figures. These scammers are not above using the profile pics of dead soldiers and will use the photos of musicians, bloggers, radio personalities... the list goes on. Now if I… Read Full Review

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★☆☆☆☆

“Just a fiddle.”

Written on: 05/09/2014 by Jeff100 (1 review written)

Beware, this site is at best a waste of time, and at worst a fraud. Join a singles club instead… Read Full Review

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★★☆☆☆

“No Active Users Under 30”

Written on: 03/09/2014

I am 23 and my age criteria I do not think is not too specific being 18-28 and at the time of writing there is only 4 users online in a 15 mile radius and when I use the users in the past week with the same criteria it pops up with people in places that are much further than that which also makes it look like there is much more people that fit your criteria than there actually is. The service gets you in by signing up for free and letting you view users etc without being able to contact etc… Read Full Review

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★☆☆☆☆

“Total waste of money”

Written on: 31/08/2014 by 465Thurston (1 review written)

A total waste of money, once I joined, put up a profile pic and a bit about myself I was getting 20+ views a day but could not see who they were. Decided to give it a go and signed up for 6 months, since paying them money never get a view . . Just coincidence . . . You decide ! !… Read Full Review

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★☆☆☆☆

“Match.com - Automatic payments”

Written on: 05/07/2014 by Dee.b.elliot (2 reviews written)

Be very aware that this site is deceptive.... I signed up no the 31/12/13 for a subscription that I believed was going to cost £29.99 and then all this little add ons kept popping up.... to my horror they debited £167.34 from my account on the 02/01/14..... so It began I sent 2 or 3 emails saying that this was a mistake through there web site and as I had no response I then sent a further 2 for my own email account.....I got nothing back at all from any of them....I resined myself to the… Read Full Review

Craigmk's Response to Dee.b.elliot's Review

Written on: 08/07/2014

They have just done exactly the same to me £167.34 taken from my paypal account 8/7/2014 these people can not be aloud to get away with this. Hopefully PayPal will fight my corner for me as this is highly illegal practice that is making somebody very rich. I will update should PayPal reverse the charges. I have also deleted my Match account. Craig

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Sandie274's reply to Craigmk's Comment

Written on: 10/07/2014

Me too, Match is just a rip off in my opinion, that coupled with masses of conmen and women trying to get you off the main site within minutes of chatting.............report it, and yes you got it they do nothing. Wouldn't advise anyone to touch it. Sandie

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Dvfangel's Response to Dee.b.elliot's Review

Written on: 17/01/2015

Same thing has happend to me have rang them 2/3 times a day fir past week staff mega unhelpful. They took money out if my account I notified them after recurring emails early hours to thank for renewing my subscription I didn't . Phoned first thing in the morning lady helpful refunded both amounts taken from account 3 days letter checked oaypal nothing .opened oaypal case pay pal closed them thought must because refund had come through not the case !! Get back in touch with natch oh we must have glitch with system Paypal returned your refund Paypal deny this. Customer devices have now sent it to escalation in payments - can you give me their direct dial sorry no we don't gave internal numbers ... Ok can you email copies if this case fir Paypal sorry no we don't have email facility !! Like you say £164.00 isn't a small amount especially in January when it's a 7 wk payday from your Xmas wage!! Even though I haven't subscribed that's a good idea about the 14 day cooling off period I will use this line on them in my next call !!

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Dvfangel's Response to Dee.b.elliot's Review

Written on: 17/01/2015

Same thing has happend to me have rang them 2/3 times a day fir past week staff mega unhelpful. They took money out if my account I notified them after recurring emails early hours to thank for renewing my subscription I didn't . Phoned first thing in the morning lady helpful refunded both amounts taken from account 3 days letter checked oaypal nothing .opened oaypal case pay pal closed them thought must because refund had come through not the case !! Get back in touch with natch oh we must have glitch with system Paypal returned your refund Paypal deny this. Customer devices have now sent it to escalation in payments - can you give me their direct dial sorry no we don't gave internal numbers ... Ok can you email copies if this case fir Paypal sorry no we don't have email facility !! Like you say £164.00 isn't a small amount especially in January when it's a 7 wk payday from your Xmas wage!! Even though I haven't subscribed that's a good idea about the 14 day cooling off period I will use this line on them in my next call !!

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★☆☆☆☆

“Match.com - Automatic payments”

Written on: 05/07/2014 by Dee.b.elliot (2 reviews written)

Be very aware that this site is deceptive.... I signed up no the 31/12/13 for a subscription that I believed was going to cost £29.99 and then all this little add ons kept popping up.... to my horror they debited £167.34 from my account on the 02/01/14..... so It began I sent 2 or 3 emails saying that this was a mistake through there web site and as I had no response I then sent a further 2 for my own email account.....I got nothing back at all from any of them....I resined myself to the… Read Full Review

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