Match.com Reviews - www.uk.match.com

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Latest Reviews

★☆☆☆☆

“Only interested in selling you add-ons and upgrades.”

Written on: 22/01/2015 by huddsman (3 reviews written)

From my experience thus far of the Match UK site, all they are bothered about is upselling. I was shocked to discover on purchasing a paid membership, that all the tools which I would hope would be included as part of my paid subscription you basically have to pay extra for. So, would you like your profile to be actively promoted on the site? Oh, okay then, you will need to pay for add-ons called "Boosts". Would you like the opportunity for people who are on match.com but not paying for a… Read Full Review

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★☆☆☆☆

“KNOW YOUR RIGHTS! READ THE TERMS.”

Written on: 22/01/2015 by Templeton1994 (1 review written)

I agree with all the other reviews posted here. This is not the most productive site in terms of finding someone who genuinely wants to get know you with the purpose of starting a meaningful relationship. However, if you're tempted to have a go anyway be aware of your rights under the Consumer Rights Act. You have the right to cancel your subscription and receive a FULL refund within 14 days (this includes weekend days) of commencing your contract. You can do so by completing the email form… Read Full Review

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★☆☆☆☆

“Cancellation is a farce”

Written on: 23/12/2014 by krad230 (1 review written)

I joined in oct 2014 and paid for a month. relised that it was an automatic renewal , so via the website , cancelled my subscription...next month £29.99 via paypal.... complained, nothing. Cancelled again in december....just had another £30 taken out. The whole website seems like a fiddle to me. After a heated discussion with an asian lady , she has cancelled after first asking for my credit card details !! ha .. no chance..DO NOT GO ANYWHERE NEAR THIS COMPANY ( Caps Lock on purpose). If… Read Full Review

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★☆☆☆☆

“Extortion”

Written on: 21/12/2014 by Takenforamug (1 review written)

Don’t waste your money. I smelled a rat a few days in. I can’t comment about how genuine the members are here but I'm sure the majority are. I spent a fair amount of time trying to figure out the site and realised you are manipulated all along the way. Basically you are artificially held back from contacting and communicating with members. Every step of the way you're encouraged to upgrade to this that or the other "Boost" or "New Feature". They are coercing you into paying additional… Read Full Review

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★☆☆☆☆

“match.is a complete !! I signed up for a 6 months...”

Written on: 08/12/2014 by Gomez373 (1 review written)

match.is a complete !! I signed up for a 6 months subscription for £11.49 per month. Site was requesting for my bank details, i added them for a payment of £11.49 to be taken EVERY month. Just checked my bank account today and they have taken over £130!! I never authorised them to take this money. Looked for a phone number to cancel my subscription and get a refund. There was no phone number available on a mobile version of their website. I had to google it to find out. I rang their call… Read Full Review

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★★☆☆☆

“Beware!”

Written on: 08/11/2014 by Larsonpz281 (1 review written)

Match just want your money, and have little interest in customer satisfaction, make sure you cancel your automatic renewal as soon as you can, for they will grab that money from where ever your payment came from as soon as your initial term is up, and is they lure you in with a reduced price be sure they will hit you for the full price on renewal, in short I see this organisation as sharks, when I contacted them and complained that I did not want their services and wanted my money back, I was… Read Full Review

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★☆☆☆☆

“poor dating site ”

Written on: 15/10/2014 by LinnyN (1 review written)

Thought the app was poor. Got a few messages but usually from older men. . Had cancelled auto renewal and they said I didn't and took my money and refused to give me a refund. No prompts whatsoever about membership money being debited from my account... Customer service sucks. They rip off people. Disgusting. Avoid!!!!… Read Full Review

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★☆☆☆☆

“Match.com has proven to be the biggest waste of time...”

Written on: 23/09/2014 by BeckhamHess480 (1 review written)

Match.com has proven to be the biggest waste of time and money ever. Will definitely not be renewing. Have had more luck on POF since joining… Read Full Review

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★☆☆☆☆

“Match.com is a total scam!”

Written on: 16/09/2014 by Pixie-210 (1 review written)

Do not use Match! I took a free 4 day trial, I got loads of views and winks and spoke to a couple of people, so I decided to join for 6 months. As soon as they had my money I was lucky if I got 3 views a week and maybe one message a month, now it wasn't like I was sitting back and doing nothing, I was sending messages and winking at guys, but never getting replies or winks back. So I decided to cancel my automatic renewal...then 4 days before my subscription was due to end, hey presto I was… Read Full Review

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★☆☆☆☆

“You may as well flush your cash down the loo,”

Written on: 11/09/2014

I subscribed to this site for 3 months and within a week, I'd cancelled the renewal. It's a total waste of time and money. I'm sure there are decent men on there but they must be so thin on the ground you're more likely to meet a man in a convent. I've lost count of how many scammers I've reported now but it's into double figures. These scammers are not above using the profile pics of dead soldiers and will use the photos of musicians, bloggers, radio personalities... the list goes on. Now if I… Read Full Review

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★☆☆☆☆

“Just a fiddle.”

Written on: 05/09/2014 by Jeff100 (1 review written)

Beware, this site is at best a waste of time, and at worst a fraud. Join a singles club instead… Read Full Review

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★★☆☆☆

“No Active Users Under 30”

Written on: 03/09/2014

I am 23 and my age criteria I do not think is not too specific being 18-28 and at the time of writing there is only 4 users online in a 15 mile radius and when I use the users in the past week with the same criteria it pops up with people in places that are much further than that which also makes it look like there is much more people that fit your criteria than there actually is. The service gets you in by signing up for free and letting you view users etc without being able to contact etc… Read Full Review

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★☆☆☆☆

“Total waste of money”

Written on: 31/08/2014 by 465Thurston (1 review written)

A total waste of money, once I joined, put up a profile pic and a bit about myself I was getting 20+ views a day but could not see who they were. Decided to give it a go and signed up for 6 months, since paying them money never get a view . . Just coincidence . . . You decide ! !… Read Full Review

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★☆☆☆☆

“Match.com - Automatic payments”

Written on: 05/07/2014 by Dee.b.elliot (2 reviews written)

Be very aware that this site is deceptive.... I signed up no the 31/12/13 for a subscription that I believed was going to cost £29.99 and then all this little add ons kept popping up.... to my horror they debited £167.34 from my account on the 02/01/14..... so It began I sent 2 or 3 emails saying that this was a mistake through there web site and as I had no response I then sent a further 2 for my own email account.....I got nothing back at all from any of them....I resined myself to the… Read Full Review

Craigmk's Response to Dee.b.elliot's Review

Written on: 08/07/2014

They have just done exactly the same to me £167.34 taken from my paypal account 8/7/2014 these people can not be aloud to get away with this. Hopefully PayPal will fight my corner for me as this is highly illegal practice that is making somebody very rich. I will update should PayPal reverse the charges. I have also deleted my Match account. Craig

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Sandie274's reply to Craigmk's Comment

Written on: 10/07/2014

Me too, Match is just a rip off in my opinion, that coupled with masses of conmen and women trying to get you off the main site within minutes of chatting.............report it, and yes you got it they do nothing. Wouldn't advise anyone to touch it. Sandie

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Dvfangel's Response to Dee.b.elliot's Review

Written on: 17/01/2015

Same thing has happend to me have rang them 2/3 times a day fir past week staff mega unhelpful. They took money out if my account I notified them after recurring emails early hours to thank for renewing my subscription I didn't . Phoned first thing in the morning lady helpful refunded both amounts taken from account 3 days letter checked oaypal nothing .opened oaypal case pay pal closed them thought must because refund had come through not the case !! Get back in touch with natch oh we must have glitch with system Paypal returned your refund Paypal deny this. Customer devices have now sent it to escalation in payments - can you give me their direct dial sorry no we don't gave internal numbers ... Ok can you email copies if this case fir Paypal sorry no we don't have email facility !! Like you say £164.00 isn't a small amount especially in January when it's a 7 wk payday from your Xmas wage!! Even though I haven't subscribed that's a good idea about the 14 day cooling off period I will use this line on them in my next call !!

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Dvfangel's Response to Dee.b.elliot's Review

Written on: 17/01/2015

Same thing has happend to me have rang them 2/3 times a day fir past week staff mega unhelpful. They took money out if my account I notified them after recurring emails early hours to thank for renewing my subscription I didn't . Phoned first thing in the morning lady helpful refunded both amounts taken from account 3 days letter checked oaypal nothing .opened oaypal case pay pal closed them thought must because refund had come through not the case !! Get back in touch with natch oh we must have glitch with system Paypal returned your refund Paypal deny this. Customer devices have now sent it to escalation in payments - can you give me their direct dial sorry no we don't gave internal numbers ... Ok can you email copies if this case fir Paypal sorry no we don't have email facility !! Like you say £164.00 isn't a small amount especially in January when it's a 7 wk payday from your Xmas wage!! Even though I haven't subscribed that's a good idea about the 14 day cooling off period I will use this line on them in my next call !!

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★☆☆☆☆

“Match.com - Automatic payments”

Written on: 05/07/2014 by Dee.b.elliot (2 reviews written)

Be very aware that this site is deceptive.... I signed up no the 31/12/13 for a subscription that I believed was going to cost £29.99 and then all this little add ons kept popping up.... to my horror they debited £167.34 from my account on the 02/01/14..... so It began I sent 2 or 3 emails saying that this was a mistake through there web site and as I had no response I then sent a further 2 for my own email account.....I got nothing back at all from any of them....I resined myself to the… Read Full Review

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★☆☆☆☆

“automatic charges.”

Written on: 04/07/2014 by Dee.b (1 review written)

I joined this late December 2013 and was duped completely I thought I was signing up and paying a sum of £29.00 and then on the 2nd of January a payment of £167.34 was removed for my account, I tried to contest this to no avail as the customer service guys are more like politicians IE never give you a straight answer even when you ask them to cut to the chase! I when went on to the site to cancel any further subscription payments being taken by following there links! three times I may add… Read Full Review

Dvfangel's Response to Dee.b's Review

Written on: 17/01/2015

How did you get on with right to cancel act ?

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★☆☆☆☆

“Just a Rip Off”

Written on: 25/06/2014 by jwNicholson229 (1 review written)

First thing you notice about this site is the adverts to upgrade your subscription, trying to take more money off you. Secondly the search engine is broke, must have moved South Shields to within 30miles of Bristol. Thirdly a lot of made up profiles, all the women look attractive, not a true reflection of real life… Read Full Review

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★☆☆☆☆

“POOR CUSTOMER SERVICE”

Written on: 24/06/2014 by Truescot (1 review written)

I wrote to Match complaining that I could not change my address on my profile. Instead of this being changed I just received an automated reply giving me the same old information but it did not change anything that I asked for. I came back home from working overseas and when I wanted to put this on my home address it would not save. I wrote to them several times and they just sent the same message back with the same information but did not fix the problem. There are also scammers on this site… Read Full Review

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★☆☆☆☆

“Very Bad Site”

Written on: 07/06/2014

I signed up to match.com for 6 months and after about a month or so noticed that it was showing that I was receiving winks but when I logged on there was nothing. The winks or favourites I did receive disappeared after just a few days, so I never remembered who had sent me what. When I wink, it doesn't show on the 'my winks' button. I complained and they kept telling me that these people had probably not renewed their subscription. I told them that at least two, who I know had 'winked' were… Read Full Review

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★☆☆☆☆

“Money Grabbers”

Written on: 02/06/2014 by Madyson357 (1 review written)

It would seem that the majority of people who have used Match.com have had a bad experience. Not only have I found it near impossible to meet somebody half-decent (never decent enough for a second date) but their fees are inexcusably high. I signed up for a month, and two months later I have been charged a large sum of money, and been informed that I have been 'upgraded' despite not choosing to do so... All of which I have had to pay extra for. As a person who generally reads the fine print… Read Full Review

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