Qatar Airways Reviews

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  • Quality of Entertainment

  • Quality of food

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Qatar Airways

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Latest Reviews

★☆☆☆☆

“Appalling. Absolutely dreadful. ”

Written on: 27/12/2015 by vqSalazar95 (1 review written)

Their plane was broken. Fair enough, it happens. But Qatar Airways spent 6 hours after the scheduled departure time telling us that we'd be boarding soon. I rescheduled work commitments on the basis of their promised departure time. They then cancelled, and made us queue for over 3 hours for baggage, coaches and hotel. We got to hotel room at about midnight and were told to be at reception for collection at 7:30 for flight at 10:30. But no-one there at 7:30; instead a message (from the hotel… Read Full Review

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★★★★☆

“Good flight”

Written on: 17/10/2015

We have just returned from India using your service to Chennai on the 4th October from Madrid and returning on the 15th October from Cochin. The flights were on time. The aircraft well maintained in the cabin, the toilets were clean. The food served on each flight was very good and plenty of it. The staff were very professional and courteous. I would certainly fly with Qatar again… Read Full Review

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★★★★☆

“Good flight”

Written on: 17/10/2015

We have just returned from India using your service to Chennai on the 4th October from Madrid and returning on the 15th October from Cochin. The flights were on time. The aircraft well maintained in the cabin, the toilets were clean. The food served on each flight was very good and plenty of it. The staff were very professional and courteous. I would certainly fly with Qatar again… Read Full Review

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★★★☆☆

“Not the 5* airline I was expecting”

Written on: 04/10/2015 by ZoieHiggins (1 review written)

We used Qatar for a trip to Bali. London Heathrow to Doha then connecting flight to Denpasar Bali both flights with Qatar. London to Doha flight was in a 777-300 Dream liner and only half full. Service, meals etc. were really good. Doha to Bali in a 787-8 dream liner. Well if it was like being crammed into a cattle truck. The lay out on this smaller aircraft was 3 3 3 seat layout and you couldn't even eat your meal without knocking the person next to you with your elbow. If the person in front… Read Full Review

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★★☆☆☆

“QATAR AIRWAY POOR SERVICES,FOOD AND FILM FAILURE”

Written on: 08/09/2015 by Mike048 (14 reviews written)

28/8/15 complaint qartar airways flight 17/8/15 suvarnabhumi airport at check in PO4 11.30PM our passports where being looked at for every stamp by passenger service agent . she insisted arguing with my wife and DIDN'T know what she was doing as we have valid british passports for return journey yetshe's doing passport control job,when i asked her what's going on bfs handling supervisor  said have some respect, i replied i will give you respect when i get respect, then she said are you… Read Full Review

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Mike048's Response to Mike048's Review

Written on: 09/09/2015

Would not use them no more their toilets are disgusting smell lie sewage works,rubbish cheap airline

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★★★★★

“Professional from checkin to checkout.”

Written on: 05/07/2015 by Smart432 (1 review written)

Many reviews here are less than even four star - just wondering who they were written by?!! the fact is they are professional, kind, curtious, smartly dressed & polite. From checkin to aircraft departure they were willing to help time and again. Although I made the mistake of ordering a low sodium meal - the veg was disgusting and the snack stuck to the cardboard box, so for me the only item I dislike was the food - UGH. Having said all that you can't judge a meal over the crew who were… Read Full Review

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★★☆☆☆

“Smooth all the to Dubai and back”

Written on: 04/07/2015 by CalebTempleton (1 review written)

My experience with this Airline was smooth transactions all the way from my ticket purchase to transit to checkin, and finally transit in Doha. The in flight entertainment cabin crew where all welcoming,,,, keep up the good work of setting a high standard… Read Full Review

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★☆☆☆☆

“Health risk to use Qatar”

Written on: 03/07/2015 by Ethan376 (1 review written)

Caught connecting flight from Japan to Manchester. The airline lets anybody on. The planes stink and they are filthy! They don't care about the passengers health or safety. The airline needs shutting down. Their planesneed fumigating. One passenger was moved 5 times she smelt so bad On my return to the UK I was ill for a whole week. I have had 7 days off work in 7 years and a week of this was down to Qatar. 5 star airline.....no way!! I couldn't be paid to use this airline again. They… Read Full Review

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★★★★★

“IAD - DXB.The first time I flew with Qatar Airways....”

Written on: 03/07/2015 by KevinFeenen (5 reviews written)

IAD - DXB.The first time I flew with Qatar Airways. The aircraft was new, with a great entertainment system, big screen in each seat, many options of movies, series, tv shows, musics, etc. Attentive service from the flight attendants and a very comfortable and easy to operate seat. The toilets were clean and well kept. Also the meal on board was enjoyable.I will be happy to fly any other airline in the future… Read Full Review

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Mike048's Response to KevinFeenen's Review

Written on: 09/09/2015

The toilets are dirty and smell like a bad drain this is written by Qatar cabin crew

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★☆☆☆☆

“Horrendous service!! ”

Written on: 21/06/2015 by Adrien497 (1 review written)

Embarrassing service for a "luxury 5 star airline" the on flight food and drink was awful, along with the TVS being midget size. I'm 5ft 10 and my knees were touching the seat infront on a 7 hour flight from Doha to Manchester. A major refurbishment is needed on all Qatar planes and I certainly will not be flying with them again… Read Full Review

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★☆☆☆☆

“Disgusting service”

Written on: 16/06/2015

Appalling customer service received at Melbourne Airport counter. We were flying to Athens and were treated like second class citizens. Who do they think they are? Don't waste your money!!1… Read Full Review

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Khankkk's Comment

Written on: 17/06/2015

BAD service not happy either

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★★★☆☆

“2 Flights In 2 Years With Same Issues”

Written on: 12/05/2015 by dubaimafia (11 reviews written)

I used them twice in 2 years with each flight being 12 months apart and only to find the same issues again and again and again. 

The entertainment is really bad the small screens and dodgy signal is really poor. Every time I had used them the TV would not work until approximately 45 minutes into the flight and keeps cutting off during the flight you just give up and fall asleep.
 
On the connecting flight from Doha to DXB they use an A330 but not one that is used on their long haul routes. The
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Mike048's Response to dubaimafia's Review

Written on: 01/07/2015

Yes they're in all aspects but the worse is yet to come going through their security checks and Scanners, your items are removed without question and your treated like a camel

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★★★★★

“qatar the best airline”

Written on: 25/04/2015 by Nora105 (1 review written)

Its the the best airline and all the cabin crews are friendly and the food is excellent in my opinion children and adults feel happy flying on qatar airways because of the entertainment even babies feel good.I cant think of a bad thing about it everything is good… Read Full Review

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Mike048's Comment

Written on: 09/09/2015

Written by Qatar airlines

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★☆☆☆☆

“unprofessional service”

Written on: 17/10/2014 by 103Kearns (1 review written)

The overall experience was absolute nightmare !! We were traveling with our young children and the service they have provided unbelievable. We have pressed button to call air-hostage and had no luck. They never responded, I have to leave my two young children with my wife to call assistance, any time we needed for warm water or help to fold the child bassinet. The service at Doha for connecting flight was another big issue. The check-in desk was over crowded and there is no facility for… Read Full Review

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★★★★☆

“No issues, quick route and friendly staff”

Written on: 10/10/2014

I've flown with most of the long-haul companies from Australia to UK and the only one I really disliked was BA/Qantas, which was over 15 years ago, so maybe they are better these days. We flew with Qatar because they offered the cheapest flight with the quickest transfer times. I was a little wary when booking because of the bad reviews, but I figure that these things are a bit of a lottery anyway. Luckily, we had no issues during our return journey. Flights left and arrived pretty-much on… Read Full Review

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Mike048's Comment

Written on: 09/09/2015

This review is written by Qatar cabin crew

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★☆☆☆☆

“WORST POSSIBLE SERVICE! More like 1 star!”

Written on: 02/08/2014 by JuliaPollard (1 review written)

We had booked our honeymoon to the Maldives with Virgin Holidays in July 2014 and were allocated connecting flights with Qatar airways (Heathrow - Doha, Doha - Male) Time of departure was scheduled for 15.10pm and once landed in Doha we had 1 hour scheduled to make the transfer to the next flight. However we already got delayed in Heathrow for 1 hour before the flight took off. Having in mind that we only had one hour to change flights we of course worried that we might not get our connecting… Read Full Review

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★☆☆☆☆

“horrible customer management for cancelled flights”

Written on: 09/06/2014 by Reubeng1950 (1 review written)

Dear Mr. Ramalingam, at the outset, please acknowledge my sincere thanks to you for replying to my complaint once more. In reply to your this mail, I would like to make the following comments for your perusal: 1. 'Technical problem discovered at the 11th hour of the departure of the flight QR060 on May 16!' As per your version, the fault could not be rectified to maintain the the schedule unhampered and this information was shared to the passengers just 15 minutes prior to the departure. Was… Read Full Review

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★☆☆☆☆

“not very good”

Written on: 26/05/2014 by Nicholson53 (1 review written)

So I rode this airline and guess what happened, my son got food poisoning and get sick. The food was terrible. I was going from new yourk and I clicked the music button to listen to some music and some Arabic bull came going halalalhlaalahaal… Read Full Review

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★★★★☆

“The airline is good the cabin temperature is high as...”

Written on: 23/05/2014 by JustineHaynes (1 review written)

The Quatar air line is fine in all respects except cabin temperature was 29 deg.C I complained to air Hostess about high cabin temperature. but a announcement was made by captain that cabin temperature is 29 Deg C which is most un comfurtable if this is improved the airline is very good in all repects… Read Full Review

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Mike048's Comment

Written on: 09/09/2015

Rubbish Qatar Airline crew wrote this!!

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★☆☆☆☆

“If your thinking transiting through Doha ...... dont”

Written on: 07/05/2014 by ValentinDavis (1 review written)

To all thinking of flying QATAR AIRWAYS and transiting through DOHA. In a nutshell, dont waste your time. Its a mess of an airport, staffed by could not care less ground staff, a horrific transit process and one that has questionable screening protocols. To top it all off the airport transit terminal is dirty, over crowded and has disgusting restroom facilities. Go direct or select a transit stop like Bangkok or HKG that have efficient clean facilities and reliable and friendly airlines… Read Full Review

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