Qatar Airways Reviews

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★★☆☆☆
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Qatar Airways

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Latest Reviews

★★★★★

“Professional from checkin to checkout.”

Written on: 05/07/2015 by Smart432 (1 review written)

Many reviews here are less than even four star - just wondering who they were written by?!! the fact is they are professional, kind, curtious, smartly dressed & polite. From checkin to aircraft departure they were willing to help time and again. Although I made the mistake of ordering a low sodium meal - the veg was disgusting and the snack stuck to the cardboard box, so for me the only item I dislike was the food - UGH. Having said all that you can't judge a meal over the crew who were… Read Full Review

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★★☆☆☆

“Smooth all the to Dubai and back”

Written on: 04/07/2015 by CalebTempleton (1 review written)

My experience with this Airline was smooth transactions all the way from my ticket purchase to transit to checkin, and finally transit in Doha. The in flight entertainment cabin crew where all welcoming,,,, keep up the good work of setting a high standard… Read Full Review

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★☆☆☆☆

“Health risk to use Qatar”

Written on: 03/07/2015 by Ethan376 (1 review written)

Caught connecting flight from Japan to Manchester. The airline lets anybody on. The planes stink and they are filthy! They don't care about the passengers health or safety. The airline needs shutting down. Their planesneed fumigating. One passenger was moved 5 times she smelt so bad On my return to the UK I was ill for a whole week. I have had 7 days off work in 7 years and a week of this was down to Qatar. 5 star airline.....no way!! I couldn't be paid to use this airline again. They… Read Full Review

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★★★★★

“IAD - DXB.The first time I flew with Qatar Airways....”

Written on: 03/07/2015 by KevinFeenen (2 reviews written)

IAD - DXB.The first time I flew with Qatar Airways. The aircraft was new, with a great entertainment system, big screen in each seat, many options of movies, series, tv shows, musics, etc. Attentive service from the flight attendants and a very comfortable and easy to operate seat. The toilets were clean and well kept. Also the meal on board was enjoyable.I will be happy to fly any other airline in the future… Read Full Review

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★☆☆☆☆

“Horrendous service!! ”

Written on: 21/06/2015 by Adrien497 (1 review written)

Embarrassing service for a "luxury 5 star airline" the on flight food and drink was awful, along with the TVS being midget size. I'm 5ft 10 and my knees were touching the seat infront on a 7 hour flight from Doha to Manchester. A major refurbishment is needed on all Qatar planes and I certainly will not be flying with them again… Read Full Review

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★☆☆☆☆

“Disgusting service”

Written on: 16/06/2015

Appalling customer service received at Melbourne Airport counter. We were flying to Athens and were treated like second class citizens. Who do they think they are? Don't waste your money!!1… Read Full Review

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Khankkk's Comment

Written on: 17/06/2015

BAD service not happy either

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★★★☆☆

“2 Flights In 2 Years With Same Issues”

Written on: 12/05/2015 by dubaimafia (11 reviews written)

I used them twice in 2 years with each flight being 12 months apart and only to find the same issues again and again and again. 

The entertainment is really bad the small screens and dodgy signal is really poor. Every time I had used them the TV would not work until approximately 45 minutes into the flight and keeps cutting off during the flight you just give up and fall asleep.
 
On the connecting flight from Doha to DXB they use an A330 but not one that is used on their long haul routes. The
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Mike048's Response to dubaimafia's Review

Written on: 01/07/2015

Yes they're in all aspects but the worse is yet to come going through their security checks and Scanners, your items are removed without question and your treated like a camel

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★★★★★

“qatar the best airline”

Written on: 25/04/2015 by Nora105 (1 review written)

Its the the best airline and all the cabin crews are friendly and the food is excellent in my opinion children and adults feel happy flying on qatar airways because of the entertainment even babies feel good.I cant think of a bad thing about it everything is good… Read Full Review

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★☆☆☆☆

“unprofessional service”

Written on: 17/10/2014 by 103Kearns (1 review written)

The overall experience was absolute nightmare !! We were traveling with our young children and the service they have provided unbelievable. We have pressed button to call air-hostage and had no luck. They never responded, I have to leave my two young children with my wife to call assistance, any time we needed for warm water or help to fold the child bassinet. The service at Doha for connecting flight was another big issue. The check-in desk was over crowded and there is no facility for… Read Full Review

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★★★★☆

“No issues, quick route and friendly staff”

Written on: 10/10/2014

I've flown with most of the long-haul companies from Australia to UK and the only one I really disliked was BA/Qantas, which was over 15 years ago, so maybe they are better these days. We flew with Qatar because they offered the cheapest flight with the quickest transfer times. I was a little wary when booking because of the bad reviews, but I figure that these things are a bit of a lottery anyway. Luckily, we had no issues during our return journey. Flights left and arrived pretty-much on… Read Full Review

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★☆☆☆☆

“WORST POSSIBLE SERVICE! More like 1 star!”

Written on: 02/08/2014 by JuliaPollard (1 review written)

We had booked our honeymoon to the Maldives with Virgin Holidays in July 2014 and were allocated connecting flights with Qatar airways (Heathrow - Doha, Doha - Male) Time of departure was scheduled for 15.10pm and once landed in Doha we had 1 hour scheduled to make the transfer to the next flight. However we already got delayed in Heathrow for 1 hour before the flight took off. Having in mind that we only had one hour to change flights we of course worried that we might not get our connecting… Read Full Review

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★☆☆☆☆

“horrible customer management for cancelled flights”

Written on: 09/06/2014 by Reubeng1950 (1 review written)

Dear Mr. Ramalingam, at the outset, please acknowledge my sincere thanks to you for replying to my complaint once more. In reply to your this mail, I would like to make the following comments for your perusal: 1. 'Technical problem discovered at the 11th hour of the departure of the flight QR060 on May 16!' As per your version, the fault could not be rectified to maintain the the schedule unhampered and this information was shared to the passengers just 15 minutes prior to the departure. Was… Read Full Review

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★☆☆☆☆

“not very good”

Written on: 26/05/2014 by Nicholson53 (1 review written)

So I rode this airline and guess what happened, my son got food poisoning and get sick. The food was terrible. I was going from new yourk and I clicked the music button to listen to some music and some Arabic bull came going halalalhlaalahaal… Read Full Review

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★★★★☆

“The airline is good the cabin temperature is high as...”

Written on: 23/05/2014 by JustineHaynes (1 review written)

The Quatar air line is fine in all respects except cabin temperature was 29 deg.C I complained to air Hostess about high cabin temperature. but a announcement was made by captain that cabin temperature is 29 Deg C which is most un comfurtable if this is improved the airline is very good in all repects… Read Full Review

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★☆☆☆☆

“If your thinking transiting through Doha ...... dont”

Written on: 07/05/2014 by ValentinDavis (1 review written)

To all thinking of flying QATAR AIRWAYS and transiting through DOHA. In a nutshell, dont waste your time. Its a mess of an airport, staffed by could not care less ground staff, a horrific transit process and one that has questionable screening protocols. To top it all off the airport transit terminal is dirty, over crowded and has disgusting restroom facilities. Go direct or select a transit stop like Bangkok or HKG that have efficient clean facilities and reliable and friendly airlines… Read Full Review

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★☆☆☆☆

“HORRIBLE CUSTOMER SERVICE ”

Written on: 27/04/2014 by Rhianna463 (1 review written)

Highly recommend using another airline to travel. Changing flight details was a nightmare. Spent at least two hours trying to do so… Read Full Review

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Deanrob0204's Comment

Written on: 07/05/2014

i have had exactly the same experience , bad transfer facility, zero service on the ground , phones simply never answered or just hung up on.

To top it all off my daughters IPAD was accidentally left on the transit flight, the ground staff REFUSED to allow us to communicate with any of the remaining crew on the plane or the cleaners to locate and return the object. the " find my IPHONE" facility traced the IPAD to the aircraft and was then abruptly switched off by what seems to be its new owner....100% negative on the airline and leads me to wonder how on earth they can substantiate branding themselves as a five star airline.

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★☆☆☆☆

“Qatar airways worst experience ever (scammed by airline)”

Written on: 03/03/2014 by QuentinBlake334 (1 review written)

Imagine being forced during check in with a valid flight ticket to purchase another ticket to be allowed to board the plane for the flight which you already have a ticket for, well that’s what Qatar airways have resulted to now to make up for the falling number of passengers in their planes they force passengers during check in to buy other tickets which they don’t need only to cancel them later and yes there is a little cancelation fee which the airline will happily pockets for from you… Read Full Review

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★★☆☆☆

“Qmiles Got Ya”

Written on: 25/02/2014 by ScottA (1 review written)

My trip lasted more than 30 days and I registered for Qmiles on my return. However I found that I cannot claim my outward journey retrospectively as it was more than 30 days earlier. Also late passengers for Doha-London caused quite a rearrangement of seats on departure when we were already seated on board the plane. … Read Full Review

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★★★★★

“Best airline ever”

Written on: 06/02/2014 by AnneMCourbois (3 reviews written)

I flew several times with Qatar and I am more than pleased! Excellent airline, friendly staff and great planes! Totally recommend it… Read Full Review

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★★★★☆

“Good can be better”

Written on: 01/01/2014 by Janet20 (3 reviews written)

Being an avid traveller (flyer) have flown with plenty of airlines and have dealt with plenty of travel agents. Have flown with Qatar in the Past. Now this Doha based airline is a superb full service carrier, but their crew needs to be pretty more hospitable to customers, not that they aren't, its just that they may be a little more polite and courteous, after all customer is king, isn't it!… Read Full Review

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