SATA Reviews

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1.8 stars
Average rating for this product is: 1.8 out of 5

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Average Ratings for SATA

  • Flight on time?2.6 stars
  • Customer service1.6 stars
  • Comfort on flight1.8 stars
  • Quality of food2.8 stars
  • Value for Money1.4 stars
  • Reviewer Ratings1.3 stars
  • Overall Rating1.9 stars

5 Reviews For SATA

  • TIninha Rank: Lance Corporal 25th Nov 2008

    Reviewer rating: 1.5 stars


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    Good Points: Sata was on time for once.


    Bad Points: Where do I begin, you would think their flight attendants would speak some English since they are dealing with a variety of languages. I travelled with an infant who was 5 months and they wouldn't give me a bassinette even after I had confirmed with the airline and at the ticket booth, they simply stated that the baby wouldn't fit as I saw once I boarded the plane a 15 month old on one. The only reason I fly Sata is because I don't have a choice in airlines that fly to PDL.


    General comments: The staff were rude, the movie was ancient Portuguese, the food was cool and even after knowing they had a drunk passenger they kept giving him complimentary wine as he made a fool out of himself and embarrassed his wife. Obviously they don't care about their passengers. I was disgusted with the way this airline operated on this day.

  • Guest 12th Dec 2007

    Reviewer rating: 2.5 stars


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  • EPLAEP 25th Jan 2007

    Reviewer rating: 1 stars


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    I have flown SATA a few times now, mostly from Boston but once from London, with the destination always being Ponta Delgada, to visit my family there. The airline dominates the route therefore gorging passengers with outrageous airfare for a very poor product.

    I flew quite a lot, mainly United and Delta, for work trips and Swiss, Lufthansa, Air France when traveling to Europe. People may have poor opinions of US carriers, even some European airlines but any American carrier is far superior ...

  • lindabatista37 23rd May 2006

    Reviewer rating: 0.5 stars


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    Sata is the worst airline I've ever been on. Unfortunately, it is the only airline to get to the Azores, and they take full advantage of that!! They need to lose the attitude, leave the ego at the door and take off those leather gloves!! It's not about comfort, flight times or food, it's about the people who work for Sata and the ridiculous fares they charge!!

  • gbcanada Rank: Lance Corporal 29th Jun 2005

    Reviewer rating: 1 stars


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    SATA - On a recent flight from Faro to Toronto, I was shocked with the fact that passengers were permitted to enter the cockpit multiple times during the flight (as SATA stated, after a 2-month delay in responding, that this was 'family' of the crew). It wasn't until I complained to the Canadian Transportation authorities about this violation of flight safety that they responded, claiming they followed all regulations (certainly not Canadian regulations). Similarly, a number of 'family' members ...

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