Bissell 1698K Powerwash Proheat with Turbobrush Professional Deep Cleaner Reviews
Summary
Features:
Carpet and upholstery upright deep cleaner. Dirtlifter Powerbrush. Built-in heater. Tank-intank for clean/dirty water. Smart mix for formula. Separate tank for formula. Floor to tools switch
Media Gallery for Bissell 1698K Powerwash Proheat with Turbobrush Professional Deep Cleaner
Latest Reviews
★☆☆☆☆
“old bissell shampooer”
Written on: 02/08/2012
I have had my Bissell Aromapro dirtlifter for a number of years. This is my third one as the first when switched on the first time blew all my trip switches so went back to the shop. I was then given a new replacement which worked ok for a while (then leaked water everywhere)so again it was returned to Argos who told me I would get a letter of explaination as to why both machines were so faulty, and would I be prepared to try again with yet another machine. As I had just got a new puppy I... (read more)
★★☆☆☆
“Problems with Water spraying”
Written on: 03/05/2012
Had the proheat for a couple of years but has only been used four times. Worked well on first couple of uses but now does not dispense the water. It dispense the cleaner fluid but not the water. Would not expect machine with the Bex Bissell name to do this, however on reading the reviews seems it is a common problem. Will try to resolve as suggested on other reviews otherwise will hiring the rug doctor and this will go in the skip, not worth spending a lot of money on it if it is a... (read more)
★☆☆☆☆
“I bought a Bissell 1698K power wash and have come to...”
Written on: 03/05/2011
I bought a Bissell 1698K power wash and have come to realise that I should have just chucked my money down the nearest drain. It is the most useless waste of space ever! It managed to work twice and then started with one problem after another. I have just forked out again for two new belts and two new red plastic retainers (as the originals snapped during use). The Bissell spares company charged me £10.40 for two postage sized pieces of plastic and £4 postage and packing. Total rip off.... (read more)
Guest's Comment
Written on: 09/07/2011
Same problem. Used mine once, worked fine, second time of usage, the smart mix tanks fails to pump out any shampoo. I've taken it apart and cleaned all the pipes within the unit and still no joy. Think I'll have to dig out my old vax.
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Guest's Comment
Written on: 05/08/2011
yes its true heap of rubbish i cannot get my machine to release the solution onto the carpet its truly a heap of junk 140 pounds wasted for 2 washes disgusting ripp off
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★★★★★
“I actually bought this cleaner over 2 years ago and I...”
Written on: 15/02/2011 by BlueBerk (2 reviews written)
I actually bought this cleaner over 2 years ago and I only came here to review it because a friend saw the nonsense written here and wondered if I'd had problems.
This is a brilliant product that I simply couldn't do without, and I have lots of friends and relatives who also have bissell products and wouldn't use anything else. If you haven't used a Bissell you dont have clean carpets in my opinion.
I have looked at all of the anonymous criticisms on here and they all seem to be written in...
(read more)
Debi57's Response to BlueBerk's Review
Written on: 07/03/2011
I have had the same Bissell cleaner for a few years now & I would like to state that I DO NOT work for other carpet cleaner companies, nor am I the same person that has written the other reviews! But I have had the same problems as the others, the solution would not spray out, now the water won't spray out & the dial to switch between wash & rinse has now broken! I would certainly not buy another! You may have had a good experience with Bissell, but myself & others have not.
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Guest's Response to BlueBerk's Review
Written on: 05/08/2011
i have this carpet cleaner and yes it was good for 2 cleans then the bissell solution cleaner i was using stopped coming out of the plastic container and its not working like it did so i think you are talking bull i paid 140 pounds for 2 cleans yes its really great crapp more like i even had it serviced for 44 pounds but still the same crapp
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Guest's Response to BlueBerk's Review
Written on: 21/11/2011
Hi I have had my Bissell cleaner for approx 2-3 years and its been brilliant, no problems and it clean carpets brilliantly.
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★☆☆☆☆
“I've bought some rubbish in my time but Bissell must...”
Written on: 23/01/2011 by disgusted2011 (1 review written)
I've bought some rubbish in my time but Bissell must take the award for the worst carpet cleaners EVER!! Brand new and it was soon quite obvious that the main spray trigger wasn't working (and therefore you cannot shampoo a bone dry carpet). So, not one to complain, I noticed the hose and tool part did work so I set about cleaning the whole carpet this way on my hands and knees. Within minutes, the machine had tripped the house fuses (so clearly the spray trigger wasn't the only faulty... (read more)
Carternm31's Response to disgusted2011's Review
Written on: 10/02/2011
I found this review very helpful because...Was just about to buy one off bissell direct and looks like loads of problems!
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★☆☆☆☆
“Rubbish, overpriced, under performing, electrical...”
Written on: 15/01/2011
Rubbish, overpriced, under performing, electrical problems you name it. Bissell had the decency to replace my first one after numerous problems. The second has just ceased up after a year. Thats it! Count my losses and head for the recycle bin...they may refuse it anyway! (read more)
★★☆☆☆
“I have just repaired a Proheat 1698 for a friend. In...”
Written on: 23/10/2010
I have just repaired a Proheat 1698 for a friend. In doing so I read all the reviews particularly noting that there were so many with no water flow to the sprays. This was the case with this machine. The problem was caused by scale from the heater blocking the outlet from the heater to the sprays. To cure this the tool holder needs to be removed (2 bolts and 2 screws), then lift the handle away. Remove 2 screws lower down on the body and push the clip at the top in the recess where the... (read more)
Pchaplain's Comment
Written on: 19/01/2011
I found this review very helpful because i have had exactly the same problem with the machine and it helps to know the possible answer to the problem, particularly as the customer service at Bissell is obviously inundated with enquiries as I had great difficulty getting through to them and eventually gave up!
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Rigsbysouth's Comment
Written on: 09/04/2011
THIS WORKS!!!! Read this just before I was taking machine to repair shop so had nothing to loose. Its worth a try as it save me £70!!!!
<br/>Only difficulty was releasing the metal clips round hoses.Use a pair of plyers to pinch clips together then slide clip up hose - no need to take them off. I used a fine needle in spray holes and blew down hoses to clear.Once I put machine back together I ran warm clean water through system.If I can do this - anyone can!!!Its easy
<br/>Thank you for this tip
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★☆☆☆☆
“When we bought this about 4 years ago, we paid extra...”
Written on: 18/07/2010
When we bought this about 4 years ago, we paid extra for an additional 5 year warrnaty with Domestic & General. The machine has been back over 7 times for repair, every time it goes to a company called Service 2000, they have NEVER managed to repair it properly, as a result, every time I want to use it, it doesn't work, just got half way through cleaning a settee & it has stopped squirting water out 'AGAIN'. It is off in the skip tomorrow. (read more)
★☆☆☆☆
“total junk not worth having I have had my pro heat has...”
Written on: 09/07/2010
total junk not worth having I have had my pro heat has not worked after being repaird 2 just about to take it to the skip and get a vax (read more)
★★★☆☆
“I own two ProHeat Pro-Tech Bissell 7920 series...”
Written on: 08/07/2010
I own two ProHeat Pro-Tech Bissell 7920 series machines, one in America and one in England and have found it to be very easy to use and very effective at shampooing carpets - even removing Ribena stains. Like many others, I have had the problem of no water or cleaner being sprayed - after cleaning the flow indicator filter, cleaning the machine to rid it of any grit or carpet fibres, I still couldn't get it to spray. I eventually found that a when I pulled the handle down to use the... (read more)
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Showing 1 - 10 of 52 Reviews
★☆☆☆☆
“Bissell proheat 2x. Biggest waste of money ever. Had...”
Written on: 07/04/2010
Bissell proheat 2x. Biggest waste of money ever. Had mine over 2 years, the only time it worked trouble free was it's first use. Had to get it repaired before it's second use as no water sprayed from the floor jets. A lot of time and effort when I got it back but managed to clean the carpets. On the attempted third use, again no water, only the detergent came out. To cut a long story short, I have used it 6 times, had it repaired 3 times under the warranty and the last repair was a botch job... (read more)
★☆☆☆☆
“If only I had read these reviews. I purchased mine in...”
Written on: 06/03/2010
If only I had read these reviews. I purchased mine in 2005 and has had minimal use. I lent it to my daughter for a short time but when it returned it would not mix the shampoo. I had it repaired at a local dealer for about £70 in September 2009. I have used it very recently on a small room and the next time it tripped my electrics. I spent an absolute age over 1 hour trying to get throught to their customer helpline. Finally I gave up and contacted my local dealer who have decided not... (read more)
★★★★☆
“We've had ours for 3 years, had to have it repaired...”
Written on: 03/03/2010
We've had ours for 3 years, had to have it repaired once (£70). Many friends and relatives have borrowed it, so it has had considerable use. It should only be used with Bissell Wash & Protect as it was using other shampoos that caused the need for a repair. It washes well but shampoo is expensive. (read more)
★☆☆☆☆
“Have 2 units. One worked 4 times the other only 3. ”
Written on: 15/01/2010
Have 2 units. One worked 4 times the other only 3. (read more)
★☆☆☆☆
“I purchased a proheat Bissell 2 year ago, I used it...”
Written on: 17/12/2009
I purchased a proheat Bissell 2 year ago, I used it twice and had to send I away for repair this was in July 2008. It went to an authorised dealer, he found the fault and then ordered the part, this took 3 weeks to arrive and was found to be faulty. he ordered a replacement part and had to chase up the replacement many times.
I eventually got my shampooer back in the November 2008. Although it was in working order when I received it back, I have only been able to use one before it went...
(read more)
★★★☆☆
“It has plastic parts in the suction head that leaks...”
Written on: 10/11/2009
It has plastic parts in the suction head that leaks air and doesn't seal so that suction from the carpet is at maximum strength, it also comes loose very easily and the hose holder and those that hold the attachments that break very easily. I cannot figure out how to use the floor attachment. It seems that it was not well designed for cleaning floors and install attachments. I do use it and as long as I take extreme care to see that it is very gently cared for it seems to work. Perhaps... (read more)
★☆☆☆☆
“What a load of rubbish never by another Bissell...”
Written on: 08/11/2009 by trollop (1 review written)
What a load of rubbish never by another Bissell Pro-heat its worked once or twice then stops dispensing water worse shampooer ive ever had spend more time trying to fix it than it works never buy anything bissell cost a lot of money not got extra cover. (read more)
★★★☆☆
“I have been fortunate enough to have mine last for a...”
Written on: 09/10/2009
I have been fortunate enough to have mine last for a couple of years, during which time it has been fantastic. I know two other people who have also got one of these machines. My friend's machine ceased to function (wont pump water/solution)after just a couple of uses. My parent's machine lasted a bit longer before same happened. Mine has now gone the same way. I hope a replacement pump will do the trick, but from what I read, if it does it will not be for long! I wish I could have read... (read more)
★★★★★
“I've had this Bissell Powerwash Proheat shampooer for...”
Written on: 30/09/2009
I've had this Bissell Powerwash Proheat shampooer for at least 5 years and have never had a problem with it. It has always worked like a charm. I reccomend this machine!!! (read more)
★☆☆☆☆
“”
Written on: 25/09/2009
Used the bissell powerwash proheat once or twice and it quit dispencing water. Will not buy another Bissell product of anykind. All the money wasted for noting.
(read more)
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Showing 11 - 20 of 52 Reviews
★★★★☆
“Often had trouble with the cleaning solution not being...”
Written on: 02/09/2009
Often had trouble with the cleaning solution not being dispensed. Found the problem was that long lenght of plastic tube in the solution bottle. Remedy..cut the bloody thing off leaving 1/2 inch showing. Works a treat now. Eating fluid like ther's no tomorrow. Don't worry about that as the carpets are now clean (read more)
★☆☆☆☆
“I found the Bissell Powerwash Proheat / 1698 Carpet...”
Written on: 25/08/2009
I found the Bissell Powerwash Proheat / 1698 Carpet Shampooer to be absolute rubbish - I use the machine once and have to send it in to be repaired for each second usage. Also, it is very heavy. It does clean well but this is not good enough if you have to return it for repair every other time of use. It is always the same problems as well, not sucking up water and not dispensing cleaning solution. Bissell customer care is good - beware of extended warranties from the shops as they are... (read more)
★☆☆☆☆
“I have had a Bissell Powerwash Proheat/1698 for 3...”
Written on: 23/07/2009
I have had a Bissell Powerwash Proheat/1698 for 3 years in the first 12 month the repair firm got a replacement because they had to come out to my old one 3 times and still it would not work for more than a couple of times.The second one is just as bad it gets air locked all of the time so now I have to hire a carpet cleaner. The Bissell was not only a waste of my time but a waste of money (read more)
★☆☆☆☆
“I purchased a Bissell Pro Heat 2X carpet cleaner and...”
Written on: 19/07/2009 by princes and honey (1 review written)
I purchased a Bissell Pro Heat 2X carpet cleaner and have had nothing but trouble with it. I only had carpet on my stairs and one bedroom. I didn't even finish cleaning the bedroom carpet when the water stopped coming out. I took out an extra warranty for it with Domestic & General who then got a contract company called service 2000 to repair it, they were based in Walsall West midlands. I had the cleaner back, switched it on and it would not clean. Service 2000 had to collect it for repair... (read more)
★★★★☆
“THIS CLEANER WILL CLEAN YOUR CARPETS AND CLEAN THEM...”
Written on: 28/06/2009 by arcom47
THIS CLEANER WILL CLEAN YOUR CARPETS AND CLEAN THEM WELL but forget about using the auto solution dispenser ans forget about "auto heat." After 4 years I've finally gotten this dog to hunt. Here's what I do: First make sure it's clean inside and out. Disassemble it per the instructions to get those nooks and crannies. If it won't spray hot water first make sure the outlet is free of debris and the filters are clean. Fill the water tank and the cleaning solution solution tanks with... (read more)
★☆☆☆☆
“The Bissell Powerwash Proheat / 1698 Carpet Shampooer...”
Written on: 29/05/2009 by Sue Pittendrigh
The Bissell Powerwash Proheat / 1698 Carpet Shampooer is poor quality and often goes wrong (read more)
★★★★☆
“We have had a Bissell Powerwash Proheat for nearly 4...”
Written on: 30/04/2009
We have had a Bissell Powerwash Proheat for nearly 4 years, & found it to be great. We are now living in Australia & have brought it out here with us, it certainly has earned it,s keep , the carpets in this house were Yuk! We then got going with teh Bissel, carpets beautiful, lovely,n,Clean. Wives sister has seen the results & has now purchased her own one & is totaly 'rapped'. (read more)
★★☆☆☆
“The Bissell Powerwash Proheat is a good carpet cleaner...”
Written on: 29/03/2009 by A Kerr
The Bissell Powerwash Proheat is a good carpet cleaner when it works. Quite disppointed that each time I need to use it I have to get it repaired. Three times in all.. (read more)
☆☆☆☆☆
“I have used this Bissell Powerwash Proheat 3 times and...”
Written on: 12/03/2009 by pygme4
I have used this Bissell Powerwash Proheat 3 times and after each use, it had to be repaired because the water, soap, or chemicals would not come out of the sprayers on the brush. WOULD NEVER buy another bissel product. (read more)
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Showing 21 - 30 of 52 Reviews
★★★★☆
“Bissell Powerwash Proheat / 1698 Carpet Shampooer does...”
Written on: 23/02/2009
Bissell Powerwash Proheat / 1698 Carpet Shampooer does a Great job cleaning and is reliable. Had over 8 years. Parts easy to find (read more)
★☆☆☆☆
“I would not buy this Bissell Powerwash Proheat again...”
Written on: 26/11/2008
I would not buy this Bissell Powerwash Proheat again based on personal experience. 1st one motor burnt out after one room replacement leaked on second use and getting spares/repairs took 12 weeks motor burnt out on third room and I live in a small flat. (read more)
☆☆☆☆☆
“Had this Bissell Powerwash Proheat three years. The...”
Written on: 07/11/2008 by P B 123 (1 review written)
Had this Bissell Powerwash Proheat three years. The TURBO-Brush attachment is pathetic. The manual brushes are better with a lot of elbow grease but still not great. The upright part of the cleaner is very poor and clogs very easily. Never leave it on carpet while you refill as you will return to find a sharp dirty line where the front of the machine is supposed to to suck in dirty water. The machine is not good enough to clean away that line. Being good with technical things I have repaired... (read more)
☆☆☆☆☆
“I should have learned, but I bought the handheld model...”
Written on: 04/09/2008 by mnm55m (1 review written)
I should have learned, but I bought the handheld model too. Both are TERRIBLE. Neither will extract the water out of the carpet or upholstery material. What a total waste of money. (read more)
★☆☆☆☆
“When it worked it was excellent and cleaned my carpets...”
Written on: 14/07/2008 by sallieanne
When it worked it was excellent and cleaned my carpets beautifully, but outer casing and moving parts are brittle plastic and very prone to breakage, inner soft pipework prone to twisting and blockage. Despite quoting part number and description to manufacturer I have been sent parts that did not fit the machine. (I believe they were for different models). Potentially an excellent machine but multiple repair bills make it uneconomical. (read more)
★★☆☆☆
“Had the Bissell Powerwash Proheat / 1698 Carpet...”
Written on: 01/07/2008
Had the Bissell Powerwash Proheat / 1698 Carpet Shampooer and have used a dozen times then and have always cleaned it out thoroughly. On the last attempt to use it, it isn't working, won't spray water, mix soap. My sister has had 2 of these machines and got this for me, she has had exactly the same trouble with hers. I have never used a non Bissell shampoo and have looked after it.
Would never have another of these machines, have gone for the Vax that is very similar, had for about 6...
(read more)
★★★★★
“I have owned this machine for over a year and unlike...”
Written on: 13/05/2008 by PhilC2709
I have owned this machine for over a year and unlike some of the people on this site, I am very impressed. It gets used at least once a week ( I have kids and dogs) and it always does an excellent job. The only time I have been unhappy with it was when I used cheap Vax claening fluid, which was nowhere near as effective as the Bissell fluid. My neighbour has one of the latest vax machines, and his doesn't do the job half as well as mine. I always clean the machine thoroughly after use and it... (read more)
☆☆☆☆☆
“I have had three of these Bissell Powerwash Proheat /...”
Written on: 07/04/2008 by cujo (1 review written)
I have had three of these Bissell Powerwash Proheat / 1698 Carpet Shampooer! YOU WOULD THINK I WOULD LEARN! All three broke after about 8 uses, worthless product. (read more)
★☆☆☆☆
“Made of cheap plastic.”
Written on: 06/03/2008 by rliston (1 review written)
Made of cheap plastic. (read more)
★★★★★
“We have had our Bissell for 6 years and have used it...”
Written on: 23/02/2008 by joannebattams
We have had our Bissell for 6 years and have used it regularly all over the house, only now has it started to wear out which I think is pretty good for the amount of use it has had. Well recommended. I am now looking to buy a new carpet cleaner as ours is now showing signs of a lot of wear and tear, and I would definitely buy a Bissell again. (read more)
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Showing 31 - 40 of 52 Reviews
★★★★★
“Purchased brand new and has worked perfectly to date...”
Written on: 08/12/2007 by GerryLFBee (1 review written)
Purchased brand new and has worked perfectly to date without any problem. Even worn carpets look like new. With three dogs in the house a very useful tool to own and saves a fortune on so called professional hire. I researched the product and delighted with final choice. (read more)
☆☆☆☆☆
“Damage caused to carpet, repairs paid for by Bissell....”
Written on: 05/12/2007 by davidglinn (1 review written)
Damage caused to carpet, repairs paid for by Bissell. Comet eventually refunded the cost of the machine but after much arguments. I would never have one again. (read more)
★☆☆☆☆
“The Bissell Powerwash Proheat / 1698 Carpet Shampooer...”
Written on: 04/12/2007
The Bissell Powerwash Proheat / 1698 Carpet Shampooer must be one of the worst designs for a carpet machine ever produced. It worked great the 1st time I tried it, then never again. It won't spray water, and I have tried everything to rectify this. I have spent days upon days trying to figure out how something so simple can simply not function as it should. I eventually lost my temper and chucked it in the skip. I'll never touch a Bissell product again. (read more)
☆☆☆☆☆
“The Bissell Powerwash Proheat / 1698 Carpet Shampooer...”
Written on: 31/10/2007 by dekeweild (3 reviews written)
The Bissell Powerwash Proheat / 1698 Carpet Shampooer worked first time, but that was it! It's very fragile and made of cheap plastic. Parts have snapped off everywhere. I would never go near a Bissell product again. (read more)
☆☆☆☆☆
“The Bissell Powerwash Proheat / 1698 Carpet Shampooer...”
Written on: 26/08/2007 by bobatbay (1 review written)
The Bissell Powerwash Proheat / 1698 Carpet Shampooer is one of the worst purchases I have ever made!
I recommend you hire a professional machine from your local dry cleaners - IT WILL BE CHEAPER AND LESS HASSLE!
(read more)
★☆☆☆☆
“The machine is pretty poor in cleaning carpets,...”
Written on: 19/07/2007 by jj2205 (11 reviews written)
The machine is pretty poor in cleaning carpets, suction has dropped off a lot since it was new, and we have had it only 18 months, it has been used only 10/12 times and the carpets were never `really dirty`, it does not seem powerful enough to do the job! (read more)
★★★★☆
☆☆☆☆☆
“Be WARNED! Had this Bissell Powerwash Proheat...”
Written on: 10/12/2006 by tnosz (1 review written)
Be WARNED! Had this Bissell Powerwash Proheat shampooer 18 months and when new it was great. Had new carpets and not had a chance to use it till over a year passed and a friend asked if I'd clean their carpet. Well, it didn't work any more. Took it to be repaired and was told that it's badly designed and the internal tubes collapse with non use. The repair cost £40 and all was well again. This time I followed the instruction to the letter to store it. 3 months later, in fact today,... (read more)
☆☆☆☆☆
“We are currently looking for a new shampooer but we...”
Written on: 11/07/2006 by KKR
We are currently looking for a new shampooer but we are not looking at Bissel products at all. The experience of using the Bissell Powerwash Proheat / 1698 Carpet Shampooer left us feeling that their products are poorly constructed for the price we paid. After two years of use, pieces began breaking off. The handle would not lock in the upright position. The suction became poor and left a lot of water in the carpet. The dirt collected inside and I was unable to get it out. (read more)
★☆☆☆☆
“Bissell Powerwash Proheat is so heavy. Not a good...”
Written on: 10/04/2006 by WYS (1 review written)
Bissell Powerwash Proheat is so heavy. Not a good design. Far too many nooks and crannies for dirt to get stuck in. Dirty water leaks out from the vacuum nozzle at the front when machine turned off. Constant trips to the sink to empty and refill. Also the Bissell shampoo is really expensive and does not do the area it specifies. Will not be using again. Left more marks on the rugs than I started with. Used as per instructions. (read more)
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Showing 41 - 50 of 52 Reviews
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Takeaction's Comment
Written on: 09/11/2012
Dear author
Please don't let them get away with such poor service. It is the responsibility of Argos to sell products that are fit for their intended purpose. Whether Bissell respond or not is not really their job at the point you took it up with Argos, although of course they need feedback about their products, not just customers deserting them. . Write to Argos customer service/ head office by registered letter saying you expect a full reply within 7 days. Send a copy to Bissell perhaps , as well. Bissell themselves are being let down by this stockist failing you. I would send a copy of this page too. Addresses for both must be available easily either on the internet or from the Argos store. Ring Consumer Direct (an 0845 number ) for any further advice. You can get the exact consumer protection wording from them, though it also on the internet under The Sale of Goods and Services Act. Consumer Direct will tell you the year of the Act.
This is not much trouble and will pay off I'm sure. Good luck.