Family Relatives www.familyrelatives.org Reviews

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1.5 stars
Average rating for this product is: 1.5 out of 5

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Average Ratings for Family Relatives www.familyrelatives.org

  • Ease Of Navigation2.1 stars
  • Value for Money2.2 stars
  • Overall rating1.5 stars

12 Reviews For Family Relatives www.familyrelatives.org

  • BJackson 27th Jun 2009

    Reviewer rating: 5 stars


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    I have found the Family Relatives indexing better than most and the search results was better than Ancestry - the period 1921-1982 BMD is the same as other website i.e. on 1st and last name on the page. The amount of data is excellent for the cost of only £30.00 and has quite a lot of free data for the US. Coverage for England and Wales data and Irish data was very good. Customer service - I only had to get in touch once and got a response in less than 24hours. Found the Information section answered most queries. My query was about the Image viewer which you have install - although I note that someone else here complained about the unit use. It seems pretty clear 1 unit for an image or 2 units for a search results for everything that is unit based. The rest is accessible either on Subscription which I have now bought and gives far more access without having to worry about units. Overall a very good website - I just hope they include the Censuses soon.

  • Guest 9th May 2009

    Reviewer rating: 0 stars


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    You don't get told how many credits you are spending when viewing pages and browsing records. Suddenly you realise you have used up all your credits, and you haven't found anything useful. For me £6 went in about 5 minutes searching on www.familyrelatives.org.

  • JO12345 16th Apr 2009

    Reviewer rating: 0 stars


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    I WOULD ADVISE TO STAY WELL AWAY FROM THIS SITE. THERE IS ABSOLUTELY NO CUSTOMER SERVICE, NO PEOPLE TO CONTACT NO PHONES NUMBERS TO CALL AND NO ADDRESSES TO WRITE TO IF YOU HAVE A ISSUE.

  • Guest 27th Feb 2009

    Reviewer rating: 0 stars


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    I subscribed to Family Relatives and have not been able to access site due to an operation error. Tried 3 times to contact them but still no reply. I've wasted 1 month of subscription so far.

  • Mrsangry 19th Jul 2008

    Reviewer rating: 0 stars


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    This online genealogy website offers some good information. Unfortunately when I wish to access a record it keeps asking me to log in although I am already logged in.
    I have reported this to the site but they do not reply to emails.
    I have amended my privacy settings for this site and done all that is suggested by them on their help page.
    I would not recommend anyone to take out a subscription for a site that for me has simply not delivered.

  • Guest 19th Jul 2008

    Reviewer rating: 0.5 stars


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    The most frustrating genealogy website I have so far personally used. If you do manage to get hold of some information you are constantly "logging in", and eventually the site "dies" Frequently you think you are getting somewhere only to find the information won't open even though you are logged in and "cookie enabled".

    I have asked for my subscription back- waste of time because nobody has yet answered my email it seems.
    Useful information is there if you are lucky enough to be able to access ...

  • Guest 11th Apr 2008

    Reviewer rating: 1.5 stars


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    Wrong page keeps coming up. My work is doing genealogy. Very disappointing. Tells me too change my password. I have done this twice already. Not necessary as far as I am concerned.I am very disappointed with amilyrelatives.org right now. I enjoyed it when it was working the way I expected it to. Until they correct my problems I do not recommend Family Relatives.org.

  • Guest 9th Feb 2008

    Reviewer rating: 0.5 stars


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    I ordered £5 worth of searches. When I entered my credit card number and went to the next page, it had defaulted to £37.50 years subscription. There was a button that said 'confirm order' so I DIDN'T press it as I didn't want to spend that much. It still charged me though. I've sent three emails to familyrelatives and they have never replied. There is no postal address to write to. I'm am really sickened by this as they don't even have the courtesy to contact me (yet anyway) - despi ...

  • billyone Rank: Lance Corporal 11th Nov 2007

    Reviewer rating: 5 stars


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    Very good website - no browsing for Births, Deaths or Marriages for many more years than other websites. I.e. you don't have to look through each quarter - in that respect its great as is the price it is half that of other websites.
    It would be nice to see more data but in the last 2 months they have added over 200 million so I guess they are working on it.

  • aeh001 29th Nov 2006

    Reviewer rating: 0.5 stars


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    The website constantly comes up "error, please report" when searching files. Not once have I been able to access information on the Family Relatives online genealogy site, even when entering data I know is accurate.

  • bedefox 22nd Nov 2006

    Reviewer rating: 0.5 stars


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    This online genealogy website offers some good information. Unfortunately, it drops the link before I can make an enquiry. The Family Relatives website need to correct this problem!

  • rebeccakl Rank: Corporal 23rd Jun 2005

    Reviewer rating: 5 stars


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    FamilyRelatives - I came across this little know site but what a difference. I have been able to find four of my ancestors already at a fraction of the cost of other websites. It has 150 million fully searchable names - I searched on surname forename and district and found three of the entries almost immediately. I was also unsure of the exact district for one ancestor and searched on area, e.g., Hampshire, which was really useful.

    The main difference with this website is that it has everyt ...