| Quality of service | 2/10   |
|---|---|
| Quality of food | 4.2/10 |
| Value for Money | 2.8/10 |
| Overall rating | 2.8/10 |
Full review by
boroal
on 28th Sep 2008
User Rating : 1
Respect :
0
Good Points: The location is the only thing good about this place for me
Bad Points: I found the food to be average, the staff seemed rude to me, I felt the service was very slow and I disliked the appearance of the toilets.
General comments: I will never go back. I waited an hour for fish and chips, experienced staff who did not seem to care and when the food did arrive I thought it was very average. It seemed to me as though the kitchen could not cope with the amount of orders. I suspect that they would not need to care as the place would be packed every weekend due to its location. As for the toilets, well I just hope that it is not a sign of how clean the kitchen is.
boroal's review and ratings | 130 words
Review by
Guest.
on 17th Sep 2008
User Rating : 2
Respect :
0
Both the bar staff who served us and the man taking the orders seemed ineffective and rude to us. It took 40 minutes to have our order taken after asking twice and being apparently snapped at the second time. We were also told that they had run out of the cod and chips (which looked excellent) and 40 minutes after we had our meals (seemingly poorly cooked steaks and the worst combination of salad any of our party had ever tasted) a man at the neighbouring table was served the fish and chips. Whe ...
Guest.'s full review | 180 words
Review by
dawneDH
on 15th Sep 2008
User Rating : 0
Respect :
0
After waiting nearly an hour to get served by a very annoyed waiter, who seem to do a lot of running around, but not actually serving anyone, after asking him again if he would take our order, we eventual ordered food. Why did we bother ... first time I have ever had steak, with chips and grapes, melon, chick peas and sweet corn.... it was awful. Staff seemed like they could not be bothered to clear away drinks, or plates, and we wondered why we had bothered... certainly wont again.
dawneDH's full review | 115 words
Review by
retired
on 4th Apr 2008
User Rating : 7
Respect :
0
We have visited the Coastguard in Dover some four/five times over the last 10 months. They do not supply an itemised bill only a carbon copy of your food order, any drinks you have had are not shown. On the last occasion the copy showed £67, when I queried this, it was recalculated as £58, a brief apology was given. Mobile phone users be aware as the signal you receive is from France so if you make a call it goes out to there first then back to the UK.
retired's full review | 186 words
Review by
cheryllllll
on 26th Aug 2007
User Rating : 1
Respect :
0
Food was poor, steak burnt on one side after waiting a 75 minutes and then the replacement arrived 25 minutes later - we had got up to go and they insisted that we pay for it - we didn't but paid for the other food.
Goats cheese tartlet starter, nothing to shout about
Seafood starter - large helping but drowned in vinegar
Herring pate with pastis - very nice
Cheese board - a lack luster choice to be had from any supermarket. Disappointing.
Beer was slightly sour
White wine was an Italian blen ...
cheryllllll's full review | 127 words
Review by
alleycat1
on 3rd Jul 2006
User Rating : 6
Respect :
-2
The Coastguard pub/restaurant in Dover is in a great location, overlooking the English Channel, with views of France on a clear day. However, I do wonder if this aspect makes the owners think they don't have to try too hard on their customer service skills, after all, it's always busy. The food is very good, if a bit pricey for what is essentially pub food, but my main gripe would be the staff. The last two times I have visited, they have been dismissive and not remotely apologetic that you've b ...
alleycat1's full review | 127 words | 1 comment added.
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