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| Signal Coverage | 6/10   |
|---|---|
| Customer Service | 3.8/10 |
| Value for Money | 5/10 |
| Reviewer Rating | 3.5/10 |
| Overall Rating | 3.6/10 |
Fresh is a new 'piggy-back' network from the Carphone Warehouse.
Full review by
Guest.
on 15th Sep 2008
User Rating : 1
Respect :
0
Good Points: Cheap
Bad Points: They don't seem to want my money
General comments: I think their top up system is silly - even the automatic one. If you change your credit card number, it checks using your address. If you change your address, it checks using the credit card number. If you change your address and credit card number, well, that blows the whole system. If you then cancel your account, you find it isn't really cancelled - just dormant. If you then reactivate it, you find the password you've been sent doesn't work, and your old one doesn't work either. It seems they're desperate to get you to phone their 0870 number, which you also have to use to top up. You quickly find out that the only way to contact them is through that number.Oh, and you can't roam. They don't want your money, again. It's cheap, but you get what you pay for. Caveat emptor.
Guest.'s review and ratings | 153 words
Review by
Guest.
on 13th Sep 2008
User Rating : 3
Respect :
0
Fresh does not have a good network coverage where I live, it is difficult to top up and it costs you loads to find out how much credit you have left. Overall, I feel it isn't very good at all!
Guest.'s full review | 40 words
Review by
Guest.
on 18th Aug 2008
User Rating : 4
Respect :
0
I dont think Fresh is that good. They are actually rubbish. Bad network coverage. Charge you loads to fiind how much credit you have left.
Guest.'s full review | 27 words
Review by
Guest.
on 8th May 2008
User Rating : 7
Respect :
0
In general Fresh is handy for me as I have low mobile usage, use it mainly for short calls in the day and am not reliant on my mobile. I find it cheaper than a contract and less binding and more convenient than topping up
Guest.'s full review | 174 words
Review by
Guest.
on 29th Apr 2008
User Rating : 0
Respect :
0
After reviewing the comments made here on this review site, I can see my trouble I'm experiencing is some what similar to the other users, and just shows after years of getting it wrong, they are still doing it.I was originally with EASY MOBILE, Until Fresh Took over there existing customers.My own number was DISCONNECTED since Thursday 24th April 2008 without any notice what so ever and there response was 'its in the terms and conditions'Anyone else in the same position? ...
Guest.'s full review | 83 words
Review by
Guest.
on 29th Mar 2008
User Rating : 9
Respect :
0
I have never been let down by the Fresh network yet.
I also like the way I can put my sim into any old phone and
it will work. I,m happy.
Guest.'s full review | 56 words | 1 comment added.
Review by
Guest.
on 26th Feb 2008
User Rating : 2
Respect :
0
Cannot top up easily. Can only top up in Carphone Warehouse shop or Sainsburys. You can top up with debit/credit card over the phone, but you can't ring the number if you don't have credit! Ridiculous!
Guest.'s full review | 41 words
Review by
yah1
on 4th Dec 2007
User Rating : 9
Respect :
0
Everyone either doesn't know it or doesn't like it. I find it's quite good and inexpensive.
yah1's full review | 55 words
Review by
Guest.
on 2nd Dec 2007
User Rating : 7
Respect :
0
I would highly recommend Fresh for a low user.
No need to remember to buy top up vouchers ! can set my own credit limit . Have had no trouble with customer services always helpful
Guest.'s full review | 42 words
Review by
zacnici
on 16th Oct 2007
User Rating : 8
Respect :
0
My usage is a bit unusual in that I have another phone that I just use for O2 and landline calls on a legacy Pay Up Front for Life - so I rarely pay for voice calls. I use Fresh for the occasional text to UK @5p and New Zealand, US, Indian and Spanish numbers for 15p a pop which is not bad.
Would be really great if CPW would merge Fresh with the Mobile World services with Fresh to give landline and UK mobile calls 15p, UK texts 5p, International texts 15p and GPRS @ £7Mb (or cheaper - p ...
zacnici's full review | 202 words
Review by
jk37
on 5th Oct 2007
User Rating : 4
Respect :
0
Cheap PAYG network, but no reminders of credit levels for calls
jk37's full review | 56 words
Review by
Leonard12
on 8th Jul 2007
User Rating : 0
Respect :
0
AVOID FRESH!
Leonard12's full review | 89 words | 1 comment added.
Review by
w1lls
on 30th Mar 2007
User Rating : 4
Respect :
0
I tried to top up with £10 pounds today {30/3/07} but my phone was credited with £20 airtime. I received two emails telling me that £10 would be debited from my account on the 10th April. Contacted customer services to be told they had no details at their end and a dd could not be set up via their web page so I would have to contact my bank to sort it!. Having contacted the bank they {and me!} were suspicious of fresh needing bank AND debit card details. Anyone else had simlar ...
w1lls's full review | 102 words
Review by
exeasymobileuser
on 28th Jan 2007
User Rating : 0
Respect :
0
I don't like to give customer service my personal bank details as they have informed me I have made £70 pounds of top up via the website, however the website says all these attempts have failed, meanwhile the phone tells me I have no credit and my phone is barred.
I'm a commuter between Glasgow Edinburgh and as such require online top up as I have no time to spend 15 minutes on the customer service, which is a 0870 number which bugs me, tried the number from say "noto0870.com" fresh sai ...
exeasymobileuser's full review | 115 words
Review by
benmullen
on 27th Jan 2007
User Rating : 7
Respect :
0
I ported from easymobile and all went smoothly. I've had no problems with the service so far, but will probably port to another network that allows texts to be sent abroad.
benmullen's full review | 58 words
Review by
flyinvikker
on 22nd Jan 2007
User Rating : 0
Respect :
0
Carphone don't care. they will promise to call you back but haven't so far. They have given zero effort to resolving a small problem. I would love to hear from others who have had similar experience.
flyinvikker's full review | 115 words
Review by
Kte
on 20th Jan 2007
User Rating : 1
Respect :
0
I'm not at all happy with the Fresh Mobile Phone Network.
Kte's full review | 21 words
Review by
dougalzene
on 17th Jan 2007
User Rating : 4
Respect :
0
I ported over from EasyMobile. The number came through smoothly, unlike for some others here. It is still a cheap PAYG service however the service itself is given on the basis they couldn't give a monkeys about their budget clients.
I maintain a UK mobile number purely for visits back to the UK which is really all I can recommend it for - just make one call per 90 days to keep account active. Coverage seems okay.
Cannot recharge via text if no credit to send a SMS - this seems nuts - they ...
dougalzene's full review | 229 words
Review by
07789202895
on 14th Jan 2007
User Rating : 3
Respect :
0
Change over frome easymobile was a nightmare with porting but easymobile service was very good while it lasted and it was available worldwide.
07789202895's full review | 43 words
Review by
brandnew
on 7th Jan 2007
User Rating : 0
Respect :
+1
Fresh and easymobile have let me down badley.
I gave them my pac number in plenty of time. Fresh said that there was delays in transfering accounts due to large numbers and did not need to worry, it would happen in January.
It did but with no number transfer, I have now lost my number and will have to change stationary.
0/10
Update 17th January 2007
Spoke to fresh again, about loosing my number due to porting failure.
They said there porting team did not port my number Sorry.
Would no ...
brandnew's full review | 198 words | 2 comments added.
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