Fresh Reviews

Watch this item
Fresh
1.8 stars
Average rating for this product is: 1.8 out of 5

From 4 ratings and 60 reviews

Thumb down 32% of users recommend this product

Best Price: £FREE !

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Summary

Fresh is a new 'piggy-back' network from the Carphone Warehouse.

Average Ratings for Fresh

  • Signal Coverage3 stars
  • Customer Service1.7 stars
  • Value for Money2.5 stars
  • Reviewer Ratings1.8 stars
  • Overall Rating1.8 stars

Compare Prices for Fresh Mobile Phone Network

Compare all prices

60 Reviews For Fresh

  • Guest 22nd Jul 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    Fresh Mobile is a pure con network and service. Great difficulty topping up and wasting unnecessary money trying to get through to their services. Cheap and crafty! Paid £5.00 on a voucher and only got £4.89. Where did that 11p go? Spent over £3.00 trying to get through. You don't even get a free service to find out your balance. Totally disgusting!

  • Guest 24th May 2009

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I can not believe that fresh is still operating as a company, I joined them shortly after they first appeared on the market thinking that it would be a money saver.

    I never had a problem with the signal where I lived but the problem was the way they took money from my account. I tried to use it but was barred. So I phoned them up and was told that I was overdrawn on my credit by £10. I did not agree but paid them anyway the bar was not lifted though the next day I called them again only ...

  • Guest 9th May 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Cant understand why all the complaints about topping up, for years now I've had a direct debit on my Fresh Account, each month Fresh simply deduct my usage from my bank account, I never have to "Top UP", this method for me is the best and the simplest way to manage a Pay-as-you-go phone.

  • Guest 15th Mar 2009

    Reviewer rating: 2 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Cheap texts (5p)
    However, its costs to find out how much credit you have and takes a long time, topping up takes a long time, and once you go over topping up takes over a day. Also you never get any bonuses offered by other networks, such as free weekend texts etc. Fresh is a basic network for low usage.

  • Guest 22nd Feb 2009

    Reviewer rating: 2.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    It's cheap but in my opinion the "Fresh" network takes more money off of your phone and credit takes ages to go on.

    I do like this network but I feel they should give away more special offers so they get more customers.

  • exfreshmobile 26th Oct 2008

    Reviewer rating: 1 stars


    exfreshmobile's review has yet to be rated - Be the first!
    Report this review


    Been with them for a couple of years. Service been getting worse and worse. Once they mixed my account with someone elses and sent my passwords to their email address. I couldn't even access my own account online because the temporary passwords wouldn't work either. I tried getting new passwords dozens of times and they all failed leaving me with no access to my own account. Went for Auto top-up that tops up when credit reaches £5 (simple eh!). It fails a lot of the time. Get texts ...

  • Guest 15th Sep 2008

    Reviewer rating: 0.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I think their top up system is silly - even the automatic one. If you change your credit card number, it checks using your address. If you change your address, it checks using the credit card number. If you change your address and credit card number, well, that blows the whole system. If you then cancel your account, you find it isn't really cancelled - just dormant. If you then reactivate it, you find the password you've been sent doesn't work, and your old one doesn't work either. It see ...

  • Guest 13th Sep 2008

    Reviewer rating: 1.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Fresh does not have a good network coverage where I live, it is difficult to top up and it costs you loads to find out how much credit you have left. Overall, I feel it isn't very good at all!

  • Guest 18th Aug 2008

    Reviewer rating: 2 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I dont think Fresh is that good. They are actually rubbish. Bad network coverage. Charge you loads to fiind how much credit you have left.

  • Guest 8th May 2008

    Reviewer rating: 3.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    In general Fresh is handy for me as I have low mobile usage, use it mainly for short calls in the day and am not reliant on my mobile. I find it cheaper than a contract and less binding and more convenient than topping up

  • Guest 29th Apr 2008

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    After reviewing the comments made here on this review site, I can see my trouble I'm experiencing is some what similar to the other users, and just shows after years of getting it wrong, they are still doing it.I was originally with EASY MOBILE, Until Fresh Took over there existing customers.My own number was DISCONNECTED since Thursday 24th April 2008 without any notice what so ever and there response was 'its in the terms and conditions'Anyone else in the same position? ...

  • Guest 29th Mar 2008

    Reviewer rating: 4.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I have never been let down by the Fresh network yet.
    I also like the way I can put my sim into any old phone and
    it will work. I,m happy.

  • Guest 26th Feb 2008

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Cannot top up easily. Can only top up in Carphone Warehouse shop or Sainsburys. You can top up with debit/credit card over the phone, but you can't ring the number if you don't have credit! Ridiculous!

  • yah1 4th Dec 2007

    Reviewer rating: 4.5 stars


    yah1's review has yet to be rated - Be the first!
    Report this review


    Everyone either doesn't know it or doesn't like it. I find it's quite good and inexpensive.

  • Guest 2nd Dec 2007

    Reviewer rating: 3.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I would highly recommend Fresh for a low user.
    No need to remember to buy top up vouchers ! can set my own credit limit . Have had no trouble with customer services always helpful

  • zacnici Rank: Lance Corporal 16th Oct 2007

    Reviewer rating: 4 stars


    zacnici's review has yet to be rated - Be the first!
    Report this review


    My usage is a bit unusual in that I have another phone that I just use for O2 and landline calls on a legacy Pay Up Front for Life - so I rarely pay for voice calls. I use Fresh for the occasional text to UK @5p and New Zealand, US, Indian and Spanish numbers for 15p a pop which is not bad.

    Would be really great if CPW would merge Fresh with the Mobile World services with Fresh to give landline and UK mobile calls 15p, UK texts 5p, International texts 15p and GPRS @ £7Mb (or cheaper - p ...

  • jk37 5th Oct 2007

    Reviewer rating: 2 stars


    jk37's review has yet to be rated - Be the first!
    Report this review


    Cheap PAYG network, but no reminders of credit levels for calls

  • Leonard12 8th Jul 2007

    Reviewer rating: 0 stars


    Leonard12's review has yet to be rated - Be the first!
    Report this review


    AVOID FRESH!

  • w1lls Rank: Lance Corporal 30th Mar 2007

    Reviewer rating: 2 stars


    w1lls's review has yet to be rated - Be the first!
    Report this review


    I tried to top up with £10 pounds today {30/3/07} but my phone was credited with £20 airtime. I received two emails telling me that £10 would be debited from my account on the 10th April. Contacted customer services to be told they had no details at their end and a dd could not be set up via their web page so I would have to contact my bank to sort it!. Having contacted the bank they {and me!} were suspicious of fresh needing bank AND debit card details. Anyone else had simlar ...

  • exeasymobileuser 28th Jan 2007

    Reviewer rating: 0 stars


    exeasymobileuser's review has yet to be rated - Be the first!
    Report this review


    I don't like to give customer service my personal bank details as they have informed me I have made £70 pounds of top up via the website, however the website says all these attempts have failed, meanwhile the phone tells me I have no credit and my phone is barred.

    I'm a commuter between Glasgow Edinburgh and as such require online top up as I have no time to spend 15 minutes on the customer service, which is a 0870 number which bugs me, tried the number from say "noto0870.com" fresh sai ...