Pros- You can do more with your account online compared to many other banks They call you whenever a new payment is set up online regardless of amount simple to use and clear language additional accounts opened online quickly (no need for full applications) Very secure Cons- Username is just random numbers which I write down (not my passwords) but then other banks also do this. Halifax will give you a card to carry with you so you can write your username (only) down free of charge To be aware of: You will need a password and a memorable information (both letters and numbers but different to each other) some people find this a lot to remember but I find I have more then one password for things anyway due to different criterias different websites have. If you are new to the bank, you will need to visit with branch with ID anyway and complete application so open initial account in branch.

Surprised to read so many bad reviews. Always found the service easy to use and never known it to be offline (unlike barclays). Any transactions ive done on there have been easy to set up and have gone through without any problems

I have been with Halifax for 31 years and online banking since it started. Up to date all transactions made online through Halifax whether it's transfer, making a payment, SO, direct debit, the service has provided no problems whatsoever. I have evn used my card abroud without problems. The level of security is getting better to beat online fraud but still like to see an improvement in this. Overall I have been very happy with their services for many years. Yes there has been hiccups now and again but after a quick call everything done to my satisfaction.

I've been using internet banking for a while, and I used to find it really easy. However now with Halifax's new site, it's a lot harder than before. For example I can no longer pay my halifax credit card bill using another bank account. It can only be from my Halifax account. This is annoying as I have to make sure that there are enough funds in this account. Overall the service is OK, but I would prefer for them to roll back to the old website.

I have several accounts online.I never have any trouble signing into my accounts.If ever I have a query, ie wanting to set up a direct debit on to my credit card( other than what was set online which was minimum or in full) I just ring up and speak to someone who sorts it. I have always found them very helpful.

Charges are rediculous, however Halifax are the only bank that I have come accross that dont need to know the size of your bum hole before you do anything.

Works without problems. Easy transfers, account opening, closing, transaction viewing.
Used for 5+ years and I can't remember a time when I had difficulty accessing the site (probably has been in this time, but nothing serious enough for me to remember...)

I'm on O2 broadband if anyone cares.

up to now it has been very useful but suddenly all signing on links appear to have been broken for the last 3 days ( 12th to 14th Dec.09) with no obvious explanation and no immediate contact route.

Halifax Online Banking for me has been very good never had a problem with user name got locked out of accounts once which was my own fault, got my new password through post a few days later and back on line in minutes.

With Halifax Online Banking no waiting around in queues, can transfer money easily from one account to another and cancel direct debits at the press of a button. Set up paper less billing # much better for your own safety and that of the environment.

I just like the easy access to my account that I have with Halifax Online Banking. I would not have it I had to go to the bank and paying bills is so much easier. I like to check my bank account everyday, which I would not have if waiting on statement coming in through the post. Only bad point is like today I can`t seem to access my account, not sure why?

At first I found it a little difficult to find my way around their website, but once I overcame that problem I have found it very easy to use and would recommend it to anyone.A great way to manage my finances. Overall, after being rather wary of using on-line banking, I'm very happy with the Halifax on-line service