Pet-Supermarket www.Pet-Supermarket.co.uk Reviews

Watch this item
4.4 stars
Average rating for this product is: 4.4 out of 5

From 0 ratings and 287 reviews

Thumb up 90% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for Pet-Supermarket www.Pet-Supermarket.co.uk

  • Quality of service4.5 stars
  • Layout of shop4.1 stars
  • Value for Money4.4 stars
  • Overall rating4.4 stars

287 Reviews For Pet-Supermarket www.Pet-Supermarket.co.uk

  • Guest 21st Nov 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    I think your products are way too expensive - compared to other online businesses. Hay and grass products for instance... you are ripping people off (in my opinion) with the prices you are charging.

    One (of many) Product Example:

    Oxbow Timothy Hay 1.1kg - your price ('reduced' from £14.94) £12.45

    The Hay Experts charge... £8.89 - and this price is about the same everywhere, even in local vet practises.

    Your prices are way over recommended retail prices!

  • jonathanlong 21st Nov 2009

    Reviewer rating: 5 stars


    jonathanlong's review has yet to be rated - Be the first!
    Report this review


    I ordered online at 3.00pm Friday and my package has arrived by 9.30 Saturday morning and I paid for standard delivery (4 - 5 days)!

    Very easy site to use would recommend - nothing negative to report.

  • blackzack 21st Nov 2009

    Reviewer rating: 5 stars


    blackzack's review has yet to be rated - Be the first!
    Report this review


    Thanks for brill service, communication and excellent value for money.
    Would certainly recommend, no looking for best buys elsewhere and no loading and unloading from shops. Much easier.

  • Guest 20th Nov 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Amazingly quick delivery!!!!

  • Guest 20th Nov 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    An excellent store. I sent a couple of emails to clarify things which weren't answered by the description or the picture and received fast and accurate responses. When I purchased the product (late on a Tuesday evening)I chose 4 to 5 days delivery and was very pleasantly surprised when my item arrived on Thursday. I would definately use this company again.

  • Jan Tweedie 19th Nov 2009

    Reviewer rating: 5 stars


    Jan Tweedie's review has yet to be rated - Be the first!
    Report this review


    I shopped only yesterday afternoon for the items I wanted to order, found just what I wanted and couldn't believe it when they arrived at my home this afternoon. I am truly delighted and will certainly be using pet-supermarket in the future. Jan Tweedie

  • Guest 19th Nov 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    In my opinion youy company is one of the best. I have dealt with a few online pet shops and non give such an excellent and efficient service. The goods are packaged with care and are dispatched and delivered promptly.

    THANK YOU.

  • Guest 18th Nov 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Excellent service. Easy website to use. Particularly like the tracking link for parcels.

  • Guest 17th Nov 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Good effiient service

  • Guest 17th Nov 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Ordered 5 pcs of dogs food. It arrived in a few days very well packed. There where difference in total quantity of goods because manufacturer changed packaging (2kg received vs 2.5kg ordered). After couple of e-mails I have been refunded for difference. So overall I am satisfied and I would recommend this shop to anyone.

  • Guest 14th Nov 2009

    Reviewer rating: 4 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Web-site poorly organised, prices competitive, delivery good but not exceptional, room to make improvements and become a market leader

  • Guest 14th Nov 2009

    Reviewer rating: 3 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Would only recommend if you are desperate to keep other moggies out largely because there is no draft proofing around the edge of the flap and as there is a gap between this and the frame. You can expect your kitchen (or whatever room it is fitted in) to feel rather chilly!

  • Guest 13th Nov 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Excellent quick next day delivery.

  • Guest 12th Nov 2009

    Reviewer rating: 4 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Only 2 criticisms are that the website can be a bit 'buggy' at times - like insisting your postcode is not in the selected country - and also that when you select 'don't register' it still registers you, but creates its own password for you, so the next time you come to buy something it won't let you without logging in - which you can't do, as you don't know the password, and then you have to go through having it e-mailed to you. Not a major criticism, just annoying.
    speed of service if very go ...

  • Guest 11th Nov 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Whether the order is big or small I have always had great service from Pet-Supermarket and, coming to them after experiencing an unreliable web trader, I have to say it is both reassuring and a joy to find such an efficient and helpful supplier.
    I can understand, when you get such great service, why sometimes you pay a bit more - it IS worth it for peace of mind, but more competitive pricing could make this the biggest and best pet supplier on the web.

  • Guest 3rd Nov 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Very good delivery ...to Denmark..2 days
    I will say the left my box at my apartment door(I wasn't Home)
    ..little risky
    but that is not Pet-Supermarkets fault

    competitively priced ....with the other big 3 online stores that I found...

    I will order again

  • Guest 2nd Nov 2009

    Reviewer rating: 4 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Very quick delivery, even with the postal stike. Well packed

  • Guest 31st Oct 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Vey quick delivery - ordered one day, delivered the next morning.

  • Guest 31st Oct 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Excellent reliable service. Your instructions followed exactly regarding delivery. Hassle free

  • Guest 31st Oct 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I was impressed from your fast, direct and so much professional service.
    Thank you.