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| Customer Service | 6.5/10   |
|---|---|
| Value for Money | 6.2/10 |
| Overall rating | 6.5/10 |
Full review by
CRobins
on 29th Sep 2008
User Rating : 4
Respect :
0
Good Points: Watersports were excellent and although the instructors were young they were very good. Food was also very good with a varied menu each night and a high quality for buffet style meals.
Bad Points: Accommodation was average and the walls in the bungalows were very thin. We were woken three of the seven nights during our stay by young lads in the bungalows next door to us at 2-5 am in the morning. We complained to the operations manager after the first incident and he spoke to the lads concerned but this did not stop a further two incidents. Despite an additional complaint we were not moved and neither were the lads. The last night was particulalry unpleasant as we were woken at 5am by our neighbours "being less than sociable". Luckily we do not have children as it would have been even more distressing if they had been subjected to such disturbances.
General comments: My husband and I have just returned from seven nights in San Agostino in Greece (Sept 2008). If you are after a quite holiday then you may want to avoid this resort as it was far too 18-30 club for our liking having been woken by partying youngsters on several occasions. Mark Warner need to decide who they are catering for. If they want to cater for all types then they need to segregate the 18-30s there to party all night from the older adults (and families) there for sport and relaxation. We would not return to this resort and would think twice about choosing a Mark Warner holiday again.
CRobins's review and ratings | 261 words
Review by
Guest.
on 18th Aug 2008
User Rating : 3
Respect :
0
What a shame. I think Mark Warner Holidays need to pull their socks up or they'll be left behind. I can't recommend them anymore! sad
Guest.'s full review | 81 words
Review by
Guest.
on 10th Jul 2008
User Rating : 10
Respect :
0
Sun sea sand, everything you expect you get which really makes you feel like you get what you pay for. I spent a week in the Lakitira resort, Kos and will be returning in the future! A little bit pricey, however highly recommended
Guest.'s full review | 43 words
Review by
sallyrobinson
on 23rd Jun 2008
User Rating : 9
Respect :
0
I have been on about 5 Mark Warner holidays and plan to return. I never fail to have a good time.
sallyrobinson's full review | 45 words
Review by
Guest.
on 19th Jun 2008
User Rating : 8
Respect :
0
We went to Dahab in July 2006 and are going back this year. Staff were fantastic, Hilton accommodation great, food great. Beach staff lovely and great service.
Guest.'s full review | 40 words
Review by
weloveholidays
on 13th Jun 2008
User Rating : 10
Respect :
0
My husband, 3 yr old daughter and myself went to Ocean Club Portugal in April 2008 and were so impressed that we have booked to go back for 2 weeks in October.
The staff were very friendly and informative - not 'in your face' but we knew where they were if we needed anything. Always seemed to have a genuine smile on their face too!
The restaurant manager was a real jolly chap and even better, the food was delicious with an excellent choice of menu - dinner was a la carte in fact and not buffe ...
weloveholidays's full review | 437 words
Review by
Guest.
on 11th Jun 2008
User Rating : 8
Respect :
0
We went in August 2007 and first week were very sporty group there -strangely 2nd week people were much quieter - could have been different resort. We had great time, though food did get bit samey after 2 weeks
Guest.'s full review | 56 words
Review by
parent
on 29th Apr 2008
User Rating : 3
Respect :
0
They had no baby listening, and the drop-in creche facility lacked black out curtains, air-conditioning, quiet situation, and catered for a broad age range, which made it difficult for little ones to sleep. We talked to the resort managers, who said they would work on it...
Our latest experience was to discover, after booking, that the baby listening service no longer exists (this wasn't clear when I booked) - you have to use the drop-in creche. Given our experience I spoke to the customer relat ...
parent's full review | 209 words | 1 comment added.
Review by
Guest.
on 28th Dec 2007
User Rating : 10
Respect :
0
What a pity there are no flights from Birmingham in 2008, and that full board has been reduced to half board
Guest.'s full review | 33 words
Review by
sandman11
on 12th Nov 2007
User Rating : 1
Respect :
0
We stayed at Kos Lakitira for two weeks with Mark Warner Holidaysin August. Avoid this place, I've booked with Mark Warner before and prior to this holiday planned on doing so every year, never again! The M Warner staff are rude, unskilled and seemingly only there to party. It's just an overpriced 18 to 30 holiday for reps. and forget about complaining, they simply can not be bothered, at most you'll get a bizarre message back informing you of the policy and they'll tell 'jono'?
sandman11's full review | 93 words
Review by
actweaver
on 30th Sep 2007
User Rating : 8
Respect :
0
We couldn't decide on what holiday we wanted as both needed different things (beach vs. activity). Last minute booking at Mark Warner (San Agostino) and delighted with results. Large resort allows space alongside loads of activity, great staff and the food was surprisingly good with a the happiest chef I've ever met. Highly recommended it for couples/families with different requirements from a holiday.
actweaver's full review | 84 words
Review by
lulu27lulu123
on 17th Aug 2007
User Rating : 7
Respect :
0
Made 23 friends in San Agostino after booking with Mark Warner Holidays!! We got a new posh coach from the hotel and the staff were really nice, especially the head of my kidz club group. We booked only 8 hours before the flight, so all in all, it was a nice escape and relatively stress-free!!
lulu27lulu123's full review | 81 words
Review by
johnmce
on 31st Jan 2007
User Rating : 8
Respect :
+2
We took our three young kids to San Agostino and in general, it was one of the best holidays we've had. We actually thought it was great value for money, as most of the activities were included, which you'd expect. We got a discount from a travel agent down the road from us called Travel Club Elite. We'd definitely go with Mark Warner again but wouldn't pay the full prices, my advice would be to always look for a discount on your Mark Warner holiday, there's loads about.
johnmce's full review | 106 words | 2 comments added.
Review by
jillweymouth
on 29th Dec 2006
User Rating : 0
Respect :
0
Went to Lemnos village and had the most miserable boring holiday of our lives. Flights poor, accomodation less than basic, food average and resort miles from anywhere so you are imprisoned in a concentration camp of a place with nowhere to go. If you want to buy ice creams drinks etc, expect to pay a fortune. They forgot to book our (paid for) seats on the return flight and we ended up with hassle at the airport and sitting in the very back of the plane. £3,500 for family of 3 for 1 week? ...
jillweymouth's full review | 115 words
Review by
Robin B
on 31st Oct 2006
User Rating : 10
Respect :
0
We have just had the most relaxing holiday in San Agostino - children happy - mum and dad happy --- perfect family holiday.
Great, great food - buffet makes life so easy for the children, and so much choice with the chef always on parade making sure guests all happy. I would strongly recommend Mark Warner Holidays to families.
Robin B's full review | 74 words
Review by
naimhsgran
on 16th Oct 2006
User Rating : 9
Respect :
0
Just returned from a weeks holiday to Lemnos, having been to several Mark Warner resorts in the past. Thought the location was very good, especially as it was easy to visit Lemnos town to enjoy authentic Greek life. Particularly enjoyed being able to go for lovely walks, whilst my husband did all the water sports. Although I did play tennis and attended the aerobic classes. As always, the food was very good, and it is so nice to be able to discuss your day with like minded people. Now trying to ...
naimhsgran's full review | 109 words
Review by
bennit
on 21st Aug 2006
User Rating : 7
Respect :
-1
In all, we had a great holiday with Mark Warner Holidays, and we would definitely go again. We booked our holiday through www.avantgardetravel.com in Esher, who gave us a fantastic discount.
bennit's full review | 73 words
Review by
Paula and Mark
on 21st Aug 2006
User Rating : 2
Respect :
0
Ocean Club Portugal is not exclusively Mark Warner, and the facilities are spread out so that children have to be walked 10 - 15 minutes through town to get to the beach, kids club or the Millennium Restaurant. The road to the kids club and Millennium Restaurant does not even have pavements at some points, which is far from ideal, and not what one would expect of Mark Warner. The first apartment we were given was dirty, damp, smelly and mosquito ridden, but the Customer Services person moved us ...
Paula and Mark's full review | 225 words
Review by
bhamukman
on 7th Jul 2006
User Rating : 8
Respect :
0
We have just come back from Kos Lakitira in June for two weeks with Mark Warner, and we had an excellent time! The weather was great, and accommodation and food, again excellent! We met some really nice people who we are keeping in touch with. This is my third time booking a Mark Warner holiday, having tried Palm Beach in Turkey and San Agostino, and we are now thinking of trying a ski holiday with them! Just to say we booked our holiday through www.traveleconomy.com and they gave us an extra 5% ...
bhamukman's full review | 140 words
Review by
isobelhall
on 7th Jun 2006
User Rating : 2
Respect :
+1
I think Mark Warner generally have a very good reputation. However, my experience with them was one not to be repeated. The 31 hour delay, stopping off in 2 other Spanish resorts isn't really on when you have a 2 year old. However, Mark Warner feel that this is OK. The childcare made it for us, even if the resort wasn't great and the food was poor. Beware if the flight company is Excel, as they are often delayed.
isobelhall's full review | 125 words
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