Parcels2Go Reviews

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Parcels2Go
1 stars
Average rating for this product is: 1 out of 5

From 0 ratings and 29 reviews

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Average Ratings for Parcels2Go

  • Value for Money1.3 stars
  • Overall rating1 stars

29 Reviews For Parcels2Go

  • Guest 2nd Nov 2009

    Reviewer rating: 1 stars


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    I used parcels2go the other day and waited in for 3 days and no one came to pick up my parcel. I phoned them and when i did get through the attitude from them was really bad. I will NEVER use them again!

  • Guest 17th Aug 2009

    Reviewer rating: 3 stars


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    i only have problems with parcels2go when i use parcel force! failed collections, damaged goods etc.
    i can`t fault dhl they have never let me down, i only use parcel force for parcels going outside of the uk because they are cheaper, but nearly everytime they let me down, you are better of paying the extra and using dhl!
    when i have problems i find the staff @ parcel2go a bit rude and un-helpful, you get told different things by different staff and they are slow getting back to you! and dont bel ...

  • firebug 15th May 2009

    Reviewer rating: 4 stars


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    18 succesfully delivered packages 99% on time collections and always within the specified delivery window, full credit to Parcels2Go and DHL and on the one occasion there was a problem it was DHL's fault but the package was still delivered

  • Guest 12th May 2009

    Reviewer rating: 0 stars


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    parcels2go are ok untill you have to claim you get told it is DHLs problum DHL say it is parcels2go under the goods and services act 1982 it is parcels2go who have to pay any claim when you phone no one wants to talk about it or will tell you it takes many weeks to sort out i will never use them again and have also have asked e bay to think about the courrior it sponsers

  • Guest 23rd Apr 2009

    Reviewer rating: 5 stars


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    Id just like to say that I use Parcels2Go a lot and they have been spot on. Fast collection and good communication throughout.

  • bollobrayen 29th Jan 2009

    Reviewer rating: 0.5 stars


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    I paid p2g for collection and delivery using paypal for the 48 to 72 hour DHL service. They collected the item on the 7th then left a card to say it wasn't paid for on the 12th. A week later they delivered the item after I forwarded them my emailed paypal invoice. This was the second time I had used parcels2go, the first time, some years ago, they failed to collect. I will not use them or DHL again.

  • fionamac 5th Jan 2009

    Reviewer rating: 0 stars


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    Parcels2Go failed to collect my parcel on 2 occasions. Parcel still not collected after 2 weeks.
    Called the customer service line numerous times to be put on hold and struggle to get through.
    The live operator function has not been online yet and my emails sent to parcels2go remain unresponded to so far.
    Furthermore refunds can take up to 20 days.

  • Zebydie 8th Nov 2008

    Reviewer rating: 5 stars


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    I have used Parcels2Go several times and so far have never had any cause to complain. They keep me updated regarding the situation. Their drivers are courteous and friendly. I really have no cause to complain and shall continue to use them.

  • imoudu 30th Oct 2008

    Reviewer rating: 0.5 stars


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    Please be aware of Parcels2Go: I recently ordered a pickup and delivery of an item only to receive an email on the day stating my order had been cancelled (it was only 3pm and I'd had confirmation). I immediately called them for an explanation and i was told "the driver could not find you". I could not believe this as no drivers note was left at my property?

    I immediately sent the item via parcel force and cancelled parcel2go

    Many weeks for refund via PayPal dispute which i won

    To make things ...

  • bigappledrinks 11th Sep 2008

    Reviewer rating: 1 stars


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    Great until you have a problem.
    I lost an item worth £ 500 and I had to let them know I was going to take it further to get a £50 back and even that was a voucher to use on Parcels2go.

  • STEEDAM 16th Feb 2008

    Reviewer rating: 0 stars


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    I recommend avoiding and paying the extra to use Parcel Force.

  • Guest 15th Dec 2007

    Reviewer rating: 0 stars


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    This appears to be a slick operation, based on the website. The reality is far different. They failed to collect on the due date, despite having been charged extra for guaranteed next day collection. They offered a refund of that additional charge, but the refund failed to materialise and they had to be chased. The parcel itself failed to reach its destination, and they were hopeless at telling me where it had got to as I did not have an IDENT number (because the collection driver had not issued ...

  • andrewp3498 4th May 2007

    Reviewer rating: 0 stars


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    Parcels2Go is terrible and I urge you not to use them. I arranged for them to collect some alloy wheels for me and they have still not delivered them after collection to my address. They have now been sent back to the senders address.

    I am currently writing a letter of complaint and will be taking my complaint to trading standards if I do not receive a satisfactory result soon.

  • Beaky 1st Mar 2007

    Reviewer rating: 0 stars


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    Never again - Parcels2Go wont get another bean out of me - a joke and if I was you I wouldn't bother... ever.

  • Steve Barrett 9th Feb 2007

    Reviewer rating: 0 stars


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    Parcel Force might be a lot more expensive, but this really is a case of getting what you pay for.

    The phrase about peanuts and monkeys comes to mind when I think of Parcels2Go.

  • gaz36uk 26th Oct 2006

    Reviewer rating: 0 stars


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    I sent a fishing pole worth £2000 via Parcels2Go deliver service. I put £2000 cover on it costing £22. One part of the pole got damaged so I tried to claim 8 weeks ago, and I have had no contact and no response. I have sent 100's of emails and made loads of phone calls. You can not speak to the claims department.

  • elloway 16th Oct 2006

    Reviewer rating: 3.5 stars


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    I have been able to choose my collection day, and I have never had any problems with Parcels2Go delivery service. The drivers are always courteous, and my parcels have always arrived on time and without damage.

    I have used them many times, and never had any complaints. It would however be nice to choose am or pm collection, because you could be waiting in all day.

  • ventern 8th Oct 2006

    Reviewer rating: 0 stars


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    I used their services once, and I will NEVER use them again. I bought a car bonnet from Ebay and used their delivery services, as they seemed to have some kind of association with Ebay. The bonnet that was supposed to take 2 - 3 days for delivery, took a month and several phone calls to Parcels2Go. It arrived damaged, and despite filling out the claim forms and emailing Parcels2go, nothing has come to fruition, 6 months later!!

  • SHAUN621 2nd Sep 2006

    Reviewer rating: 0 stars


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    I have arranged for them to pick up a pushchair on a next day delivery service. This was 4 days ago, and nobody has been. Customer care is also very bad. I posted my problems on a car forum that I visit, and everybody who replied has had trouble with them. If only I knew before placing the order with Parcels2Go.

  • roseh486 17th Aug 2006

    Reviewer rating: 0 stars


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    One package arrived damaged, when I used Parcels2go the other one never arrived at all. Despite phone calls and emails they have been extremely unresponsive.