Storm Internet www.storminternet.co.uk Reviews

★★★★★
4.5 / 5
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92% of users recommend this
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Storm Internet www.storminternet.co.uk
Storm Internet www.storminternet.co.uk

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Latest Reviews

★★★★★

“Great service”

Written on: 21/04/2017 by 96Duncan (1 review written)

I tried several popular cloud hosting companies included the big popular names; but honestly their customer service left a lot to be desired and made me feel unimportant so made the decision to move. I had read about Storm Internet through the ISPAs seeing they had won some awards over the last few years so decided to give them a try. A great decision!! Storm team (Sales guy & Tech guy very friendly)have been very helpful and efficient making the transition run smoothly and I have been… Read Full Review

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★☆☆☆☆

“Awful awful awful ”

Written on: 28/03/2017 by 490Mead (1 review written)

Never before have I had such an experience of supposed support, again not in the uk! In trying to establish what the simplest of difficulties was when connecting to update did this get fouled up? Yes three times. Simply awful and dont care as they say they do. Enough said… Read Full Review

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★★★★★

“Customer Service Excellence”

Written on: 27/03/2017 by Daniel_James (1 review written)

We have used Storm for sometime and have always been really happy with their customer service. And once again they came through for us. Thank you storm for providing such fantastic service… Read Full Review

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★☆☆☆☆

“useless customer service”

Written on: 22/03/2017 by Scottin352 (1 review written)

I received an email with the incorrect date for renewal so asked for clarification - there was no response. I then received another email about the domain registration being ended - it hasn't as I write this but they have closed my online account so I can do nothing useful with my site even although it is still online. These people almost seem to have gone out their way to be unhelpful… Read Full Review

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★★★★☆

“Secure, fast and reliable solution ”

Written on: 08/02/2017 by Powell388 (1 review written)

A secure, reliable and fast solution with the ability to cope with future expansion. Storm Internet suggested a server that could support the business currently, with the ability to cope with our future expansion. Having spare capacity is vital for coping with unexpected web traffic and this, combined with Storm’s 100% network uptime guarantee contribute to the client’s requirement for a reliable hosting provider. A fully managed solution enables the IT team to focus on supporting the… Read Full Review

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★★★★★

“Really impressed”

Written on: 16/12/2016 by PhoenixO'Neil368 (1 review written)

I moved across to Storm Internet after speaking to a business associate about the experiences I was having with my current host. They came highly recommended and have to say not had any problems and am really pleased and not sure what peoples issues are, I have had few problems but their support has been fantastic with nothing being too much trouble, communication clear and friendly and all resolved quickly with constant updates and a big apology. 100 times better than who I was with… Read Full Review

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★★★★★

“Fanstastic online help. Saved me!”

Written on: 23/03/2016 by MarleySutherland (1 review written)

The adviser was awesome and got us out of a tight spot when our SSL cert had problems. Fantastic support! 10/10… Read Full Review

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★★★★★

“Great experience with server and customer service”

Written on: 25/01/2016 by Myopinionsnexperiences (2 reviews written)

I have used another hosting company for 2 years but felt they had got abit cocky and their customer service had dropped and prices increased so decided to change. I was worried whether the grass would be greener and the swap would be easy but Storm Internet took my fears away. I did alot of research and was impressed by SI reviews, information on their website and communication so decided to go ahead even though there wasn't to be a financial saving for me. The process was easy, the staff… Read Full Review

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★★★★★

“Moving our website to a new server”

Written on: 30/10/2015 by rowantrimmer (1 review written)

I would just like to thank Storm for helping us (Potential Plus UK) move our website to a new server. We couldn't have done this without Storm's help. Many thanks… Read Full Review

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★★★★★

“Excellent support and great personal service”

Written on: 29/07/2015 by ilMontgomery133 (1 review written)

Although we have used the ticket and online chat system to resolve some issues and have always gotten a fast response, we like that we have a direct line to our account manager via a freephone, no premium numbers. This gives us confidence that should any problems arise we will get immediate action. This gives us a personal service which is lacking from other hosts. Storm have also helped us scale up our solution by adding more servers. Storms expertise made this a relatively pain free task by… Read Full Review

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★★★★★

“Great support ”

Written on: 24/06/2015 by fbDowling59 (1 review written)

I found storm internet by doing a Google search for good UK web hosting companies and from my initial enquiry to getting set up and running I cannot praise them enough. They are quick to respond to any queries I have and their support team go above and beyond when I need to call upon them. I manage and maintain a few other companies websites, which I have since moved their hosting over to storm Internet due to their excellent service and price… Read Full Review

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★★★★★

“Their private cloud is the best out there!”

Written on: 29/04/2015 by DaniellaDay361 (1 review written)

I have recently switched to Storm Internet after having many problems with our previous hosting provider. After initially speaking to customer service I was advised to have a free trial of their private cloud solution before committing to anything. I felt that they really got to know my business and what we needed and offered me the package that met our needs which certainly wasn't the most expensive. We have saved £480 a month on our hosting by switching from dedicated servers to their… Read Full Review

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★☆☆☆☆

“Poor service, rude customer service, incompetent operators”

Written on: 14/04/2015 by charlietupperenzo (1 review written)

I first brought server space from Storm Internet 3 years ago on their shared hosting package. At first they were fantastic, really quick to respond to any issues and very knowledgeable and helpful, then about 2 years ago my server was 'upgraded'. They fumbled the upgrade so badly that 2 of my sites were down for days. From there it got worse. My sites were attacked by hackers and instead of helping Storm repeatedly suspended my account and insisted that I reinstall sites, when this didn't work… Read Full Review

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★★★★★

“A truly fantastic managed service”

Written on: 13/11/2014 by JacobWaddell417 (1 review written)

Storm Internet in short have been a real pleasure to deal with. I looked to move to them 2 months ago as was having real trouble with my current provider. From the point of making my initial enquiry I found the staff there very helpful, understanding and knowledgeable. I was guided to the correct server for my requirements and not the most expensive as I had found with several other companies I also made enquiries with at the same time. On ordering everything was set up quickly and the support… Read Full Review

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★★★★★

“Excellent web host”

Written on: 05/08/2014 by stevesmith79 (1 review written)

I have been with Storm Internet for 2 months now and find their service simply outstanding. I had researched several hosts (and have used many in the past) before moving and so far I have to say I am very pleased with my choice. The Storm team are extreamly helpful. I had many questions to ask in order to get my site transferred with as little disruption as possible, and no matter what I asked (nor what time I asked, one of my questions I asked at 01:00am!) the guys there always responded… Read Full Review

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★★★★★

“Just been moving my website away from my old hosting...”

Written on: 24/03/2014 by Archibald_evans (1 review written)

Just been moving my website away from my old hosting provider because of poor uptime. Storm Internet’s support team have been fundamental in making sure that the transfer is seamless and have gone above and beyond their usual role to make sure that my website is working properly on their servers. Cheers, Storm!… Read Full Review

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★★★★★

“Great”

Written on: 19/03/2014 by nw1981 (1 review written)

I’ve had a few difficult situations to deal with before and where my previous host has let me down, Storm has excelled in providing, what I would say, is one of the best levels of support in the industry! I’m aware that many support teams just work to fix a problem, Storm’s support team actually worked to fix the cause to make sure I didn’t experience any problems again. The level of support that I’ve been given has always surpassed my expectations and I would like to thank the… Read Full Review

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★★★★★

“Easy migration”

Written on: 30/11/2013 by joe_palin1 (1 review written)

I had the responsibility of moving a client to Storm Internet from another provider, whom had cost my client a lot of money because of downtime that had been experienced coupled with poor customer support. I can say that my experience with Storm has been the complete opposite and since the first time I spoke to them, I knew I had made the right choice. I was given sound and reliable advice about the services offered and was offered support in managing the changeover. … Read Full Review

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★★★★★

“Fast connection speeds”

Written on: 28/11/2013 by gmandle87 (1 review written)

I’ve been with Storm for a while now and as we operate offices in Ghana, Tanzania and Australia, connection speeds are an important consideration for us. It has to be said that Storm Internet has been able to offer us the most reliable connection speeds when compared to web hosting providers that we have used in the past… Read Full Review

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★★★★★

“A truly fantastic service”

Written on: 20/11/2013

Moved to Storm Internet a few months back and have to say I simply cannot fault them. The service is super, reliability is fantastic and the support goes way beyond what I would expect for the price I am paying. I have even received quick responses to support questions I have raised with them at 01:00am in the morning! I have been with many hosting companies in the past and so far none, and I emphasis none, have come close to the service I receive from Storm Internet. I highly recommend them… Read Full Review

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