Argus Car Hire Reviews - www.arguscarhire.com

★★★★☆
4.2 / 5
4432
88% of users recommend this
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Latest Reviews

★☆☆☆☆

“Still not got money back”

Written on: 30/11/2016 by Carrollkz247 (1 review written)

Long story short I had to hire with another company when I landed as there was a mistake with the Argus booking. Argus agreed to pay the rental cost for the other company. After many months of unanswered emails to customer services, I am still owed a portion of this additional cost. Their customer service has been absolutely shocking, I would advise anyone to stay away… Read Full Review

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★☆☆☆☆

“Do Not Use This Company”

Written on: 22/11/2016 by scott.99 (1 review written)

I I booked and paid for a weeks car hire with a pickup at National at Toronto airport. I arrived at the National desk and they had a record of the booking but no record of the payment. Both I and the National agent spoke to the Argus rep (at my expense!) explained the situation and asked them to sort it out before I returned the car. Did that happen? Of course not, and I had to pay again. Complained to Argus and they wanted copies of all documentation to do anything. I was on holiday for two… Read Full Review

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★☆☆☆☆

“bad business ”

Written on: 06/11/2016 by Giovanny188 (1 review written)

i dit make a booking for a car hire with Argus. at the moment of the booking i did not mention the pick up time (10.00 am) which was auto filled in by Argus as a standard pick up time. i arrived at 17.00 pm and could not recieve my car, even i did pay the amount to Argus. they said that the delivery time was outdated more than 6 hours. i could not recieve the car nor a refund of the prepaid amount. THESE ARE GANGSTER BUISINESSES… Read Full Review

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★★★☆☆

“Unexpected charges not in quote”

Written on: 01/11/2016 by JulietKirkland (1 review written)

While I appreciate that they find the best deal across companies, I chose to rent a car rather than take the train from Stockholm to Copenhagen with 3 friends. Hertz charged us another 2000 Krona because it was a one way fee into another country - on top of the quote from Argus. Not happy. It would have been much cheaper to catch the train. Misinformation… Read Full Review

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★☆☆☆☆

“CAR RENTAL”

Written on: 28/10/2016 by edward120 (1 review written)

Save your self do not deal with this company i have never ever in my 25 years have drive a car with 360 degree damages all around yes i have received toyota van with damages all around & they tall me that's the only one they have. shame on you!… Read Full Review

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★☆☆☆☆

“Devious business practices ”

Written on: 28/10/2016 by Law52 (1 review written)

Limitations, restrictions and extra charges. Overall a stinky business that I will never use again… Read Full Review

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★☆☆☆☆

“Truly awful experience.”

Written on: 22/10/2016 by Slaughterbb345 (1 review written)

The most ghastly woman felt it necessary to ruin a lovely day with her attitude to our booking. With all the correct paperwork she still managed to make us feel as if we had broken every rule in the book. We booked a fiat 500 on a full to full policy - she said the neither the car nor the fuel policy existed . Presented us with a dirty car - half full and treated us like children -DO NoT USE INTERNTIONAL CARS THRO ARGUS at FAro - truly Horrid experience, really awful woman… Read Full Review

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★☆☆☆☆

“Never rent with Arguscarhire”

Written on: 18/10/2016 by KenziePrice (1 review written)

To rent a car with arguscar was the worst thing to do actualy. Once at the airport of Athens, the local agency told us that the car has already been given to someone else "because we came more than three hours latter than the announced hour" (which was actualy not true). We called Arguscar, and they told us that they can do nothing for us... We've lost the money we've put for the Argus renting and we have not been reimbursed. For now, they have not answered pour mail... You'll better chose… Read Full Review

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★☆☆☆☆

“Hidden taxes”

Written on: 17/10/2016 by 201Pereira (1 review written)

Expect to pay double, there are hidden taxes that will pay when collecting the car… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS!”

Written on: 16/09/2016 by jjshabba (1 review written)

I reserved a car and provided my account details with my Visa card, they immediately took money from my account, which I did not expect or authorise. I wanted to cancel after I received an email telling me that I would need: £1440 - credit you must have on a credit card and NO visa debit cards are accepted, but they take your deposit of £200. Charming. Because I reserved within 24 hours I would immediately be charged a cancellation fee. So, in all, deceitful, but entirely legal because… Read Full Review

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★☆☆☆☆

“Total failure! Zero stars! Argus sub contracted out my...”

Written on: 10/09/2016 by Kochsp23 (1 review written)

Total failure! Zero stars! Argus sub contracted out my car rental agreement to another company and failed to inform me. Then they refused to refund my reservation fee, after I contacted them complaining about the problem they created. BEWARE! This company will take your money and create some excuse so they won't have to return your reservation fee. I suggest you not rent from them, and RESERVE from a WELL KNOWN, REPUTABLE company! They are not well known, and obviously not reputable :( I will… Read Full Review

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★☆☆☆☆

“RIP OFF , No customer service and No REFUND!!!!!”

Written on: 31/08/2016 by C.Healy (1 review written)

We went to Sardinia for a week holiday, we went online and found Argus Car Hire had competitive prices and thought we had read the fine print. When we got to the airport we were rudely met with a representative who took us to the desk. We proceeded to give the passports booking reference , VISA debit credit card and licence and were flat out told (despite the fact we had already paid for the car) that we could not take it. The visa debit card was not acceptable to them. in all our travels with… Read Full Review

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★☆☆☆☆

“Avoid!! Liars!!”

Written on: 31/08/2016 by EzzzY (1 review written)

I paid Argus to hire a BMW 5 series. When I went to the collection desk at the airport I was refused to take the vehicle because 1) Deposit amount I was quoted by Argus was incorrect. I was asked to pay £1500 (not block on my card but actually pay them holding deposit) but I was advised by Argus that only £300 will be reqd. 2) Actual Documentation requirement to release the car was very different to that I was advised by Argus. A lot more is requirement not just a passport and a bill. 3) I… Read Full Review

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★★☆☆☆

“Don't be fooled by low prices!!”

Written on: 28/08/2016 by Woodardib366 (1 review written)

I rented a car through Argus when coming back to the UK from Austria and when seeing that I could hire a car for 5 days for under £50 I jumped in. After receiving e-mail saying 'Don't forget to bring your driving license, credit card and booking voucher', I assumed that was all I needed. Turns out I actually needed 2 forms of proof of address that match my DL dated within 8 weeks of the rental. One being a bank statement and one a utility bill. As I haven't lived in the UK for a year now I… Read Full Review

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★☆☆☆☆

“WORST HIRE COMPANY EVER”

Written on: 26/08/2016 by lhMorrow403 (1 review written)

This company sublets ur contract to a local agency in our case Internationalcarhire who further sublet it to Alvorcarhire!! Rude staff ar reception. Like others they refused to accept our valid yearly excess insurance nd took nearly e2000 from our credit card as insurance. Other companies only take card no. Luckily we catalogued every scratch nd dent even though staff were saying no need. When we returned car which we had minded very well staff tried to blame us for a scratch already there. Obv… Read Full Review

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★☆☆☆☆

“YOU PAY FOR WHAT YOU GET ”

Written on: 12/08/2016 by timgray1 (1 review written)

YOU GET WHAT YOU PAY FOR - be very aware about hiring from this outfit, you hire from Argus Car Hire but are then off loaded to Record Go, we hired from Palma Airport & as expected there was a large queue at the desk as people are drawn to the low advertised prices but it won't be as it seems. We waited for over 45 minutes and then were confronted by possibly the rudest, most arrogant customer services sales adviser I had every encountered, WHY because we wouldn't sign up to their insurances… Read Full Review

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★☆☆☆☆

“Terrible, disgraceful, Robbers”

Written on: 25/07/2016 by Reid1978 (1 review written)

Paid extra insurance for car hire in Faro, gold car said it was invalid and wouldn't pay out if damage or accident, was Told I couldn't hire a car unless I purchased their insurance, had no choice, complained to Argus over 30 emails and the response NIL, just doesn't want to know. I asked them to refund the payment I paid for the insurance as I wasn't able to use it. They said they would investigate but never showed me any proof. there are hundred of complaints like these… Read Full Review

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★☆☆☆☆

“Horrible”

Written on: 09/07/2016 by Cldteacher (1 review written)

Do not hire them under any circumstances. After a 30 minute wait for a shuttle I was taken to an empty office where no one ever showed up. Asked to be taken back to the airport and then hired a real company… Read Full Review

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★☆☆☆☆

“Ripped off”

Written on: 27/05/2016 by dragracer69 (3 reviews written)

Hired a car from Goldcar through this bunch. My fault entirely because I already know Goldcar are rubbish but I allowed myself to be drawn in by the low upfront price. Goldcar did what Goldcar do and found a new way to extract money from me but this time it was under duress so when I got back I sent an email of to Argus who act as my agent asking for help. They replied fairly quickly but were no help just referring me back to Goldcar while quoting their Terms and Conditions. Their email… Read Full Review

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★☆☆☆☆

“Florida Value car hire via Argus car hire”

Written on: 11/05/2016 by Jamiyai172 (1 review written)

Horrendous! They charged us £456 for damage we did not do 2 days after we returned car plus insisted on us getting extra insurance when we were picking up the car and refused to allow us to have the keys until we did, even though we had an email from Argus stating we were fully covered. Also paperwork sent did not state that the car hire shuts between 11pm and 8am so we were stuck at airport with no car after a 10 hr flight. Do Not Use! Use only car hire company's based inside the terminal at… Read Full Review

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