Argus Car Hire Reviews - www.arguscarhire.com

★★★★☆
4.2 / 5
4522
88% of users recommend this
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Latest Reviews

★☆☆☆☆

“Horrible”

Written on: 09/07/2016 by Cldteacher (1 review written)

Do not hire them under any circumstances. After a 30 minute wait for a shuttle I was taken to an empty office where no one ever showed up. Asked to be taken back to the airport and then hired a real company… Read Full Review

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★☆☆☆☆

“Ripped off”

Written on: 27/05/2016 by dragracer69 (5 reviews written)

Hired a car from Goldcar through this bunch. My fault entirely because I already know Goldcar are rubbish but I allowed myself to be drawn in by the low upfront price. Goldcar did what Goldcar do and found a new way to extract money from me but this time it was under duress so when I got back I sent an email of to Argus who act as my agent asking for help. They replied fairly quickly but were no help just referring me back to Goldcar while quoting their Terms and Conditions. Their email… Read Full Review

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★☆☆☆☆

“Ripped off”

Written on: 27/05/2016 by dragracer69 (5 reviews written)

Hired a car from Goldcar through this bunch. My fault entirely because I already know Goldcar are rubbish but I allowed myself to be drawn in by the low upfront price. Goldcar did what Goldcar do and found a new way to extract money from me but this time it was under duress so when I got back I sent an email of to Argus who act as my agent asking for help. They replied fairly quickly but were no help just referring me back to Goldcar while quoting their Terms and Conditions. Their email… Read Full Review

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★☆☆☆☆

“Ripped off”

Written on: 27/05/2016 by dragracer69 (5 reviews written)

Hired a car from Goldcar through this bunch. My fault entirely because I already know Goldcar are rubbish but I allowed myself to be drawn in by the low upfront price. Goldcar did what Goldcar do and found a new way to extract money from me but this time it was under duress so when I got back I sent an email of to Argus who act as my agent asking for help. They replied fairly quickly but were no help just referring me back to Goldcar while quoting their Terms and Conditions. Their email… Read Full Review

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★☆☆☆☆

“Florida Value car hire via Argus car hire”

Written on: 11/05/2016 by Jamiyai172 (1 review written)

Horrendous! They charged us £456 for damage we did not do 2 days after we returned car plus insisted on us getting extra insurance when we were picking up the car and refused to allow us to have the keys until we did, even though we had an email from Argus stating we were fully covered. Also paperwork sent did not state that the car hire shuts between 11pm and 8am so we were stuck at airport with no car after a 10 hr flight. Do Not Use! Use only car hire company's based inside the terminal at… Read Full Review

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★★★★☆

“good company care with interrent/europecar.”

Written on: 24/04/2016 by AnnieMcWilliams (1 review written)

Argus were great and provided all we wanted . Good price ,good pick up ar Alicante. However be carefull with inter rent as when we returned the car they went over it with a fine tooth comb and we were there for 15 minutes whilst the inspection took place. They the tried to make out that we had scratched the car which we had not. Luckily I had kept the initial inspection report which we were given at the desk. They then confirmed that there would be no charge. The girl at the desk warned us not… Read Full Review

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★★★☆☆

“Not the best”

Written on: 10/04/2016 by Netloser (5 reviews written)

Booked using MSE links. I have hired many cars this way and generally it is "buyer beware" but if you know what you are doing you can get a bargain. Argus aren't the easiest but more worrying is that I had to change the booking and the website for payment WAS NOT SECURE (unlike the original booking). In 2016 this is totally unacceptable. Having said that I phoned and they sorted it for me but I had to insist they gave me the web price as they wanted rather a lot more. In Porto Portugal… Read Full Review

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★☆☆☆☆

“Awful company- do not use- rip off”

Written on: 25/02/2016

They did not provide the car and kept my money. They then relied on small print to refuse a refund. Do not use!… Read Full Review

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★☆☆☆☆

“They use poor local agents”

Written on: 15/02/2016 by bridgt100 (1 review written)

Went to Majorca a couple of years back and hired a car through Argus Car Hire. I didn't choose excess car insurance and then was stung for it by Record Go car hire, the local company Argus used. I think it was an additional £100. I went back again last September and this time ensured i chose the excess cover by Argus beforehand. On arrival, having waited an hour with my 2 year daughter who was crawling up the walls I just wanted my car. I was told I would have to pay £250. I interjected and… Read Full Review

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★☆☆☆☆

“lost blue badge”

Written on: 30/12/2015 by stewart1623 (1 review written)

in October I hired a car from the Edinburgh airport office and on return handed the car back with no problem except I left my blue badge in the sun visor of the hire car about 3 hours later I remembered what I had done and called the office and the person who answered the call said he was busy and would call back if he found it, he never did the following day I called 8 times to get through to the office to be told it was not there. In November I got a call from the office to tell me they had… Read Full Review

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★☆☆☆☆

“Unable ot communicate”

Written on: 12/12/2015 by zsFoster336 (1 review written)

The information after booking changes both the pick up location and the type of vehicle. The live chat closes after a while and no more meesages can be sent; The call centre never answers and The 'send us an email' didnt work either. I've cancelled and gone directly to the supplier… Read Full Review

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★☆☆☆☆

“Charged but got no car”

Written on: 14/11/2015 by Humphries1991 (1 review written)

Beware of the too good to be true price. I showed up for my car rental and was told there was no reservation in my name and no car available. This despite the fact that I had a confirmation of my reservation. Argus passed on my reservation to another company that had no record of my reservation. After going to a lot of trouble and delay to arrange other transport, I asked for my money back. After a month of delay, I was refused as I had not shown "the necessary documents." this was… Read Full Review

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★☆☆☆☆

“No car available and no assistance from Argus”

Written on: 11/11/2015 by altasw (1 review written)

Rubbish service. After sending us to two agencies in La Spezia there was no car available. We booked and paid 8 months in advance. We incurred about 400 Euros in additional costs apart from the payments we made. After giving us the run around for a month they welshed out of paying for our costs. They sent us to a specific agent. The agent then said they no longer have an agreement with the company. We phoned the call centre who mailed us another voucher and sent us across town for another car… Read Full Review

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★★☆☆☆

“Not USA Resident!”

Written on: 05/11/2015 by JimRIch (1 review written)

Be aware that if you select USA resident by mistake (which is easy given its position on the drop down menu to the UK)you will be obliged to take out a higher level of insurance cover. Nothing on your booking form voucher would indicate that you are a 'USA resident' I am a UK resident, have a UK home address, passport and driving licence which I produced along with a booking in UK£ to no avail. The response from the online chat was poor and I am still unable to determine if my next booking is… Read Full Review

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★☆☆☆☆

“no customer service”

Written on: 16/10/2015 by chapelman (1 review written)

I have hired cars through this company for the last 2 years with no trouble at all.My latest experience will be the last with this company. I hired a car in March for my holiday in Italy in May,paid the deposit through my credit card as usual,subsequently cancelled this car and booked another for the same dates paid another deposit expecting refund of my initial deposit,this never happened and is still not refunded despite repeated requests to the company. It would seem this company operates a… Read Full Review

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★☆☆☆☆

“they sell insurance”

Written on: 07/10/2015 by Thurston325 (1 review written)

It's like this the "excellent reviews" are fabricated and the negative ones are genuine Keep away at all costs… Read Full Review

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★★☆☆☆

“Beware Interent car company”

Written on: 29/09/2015 by spikerussell19 (1 review written)

Booked through argus on internet everything went fine but when offered their insurance declined because i had my own. When we arrived there was no-one to meet us, there was a woman with a clipboard who was standing with another woman just standing around the terminal, it took us 20 mins to find her.. We were directed to the furthest away car park to stand to wait for a bus. On getting to Interent car hire, our car was not ready, we waited an hour for it to turn up. We took their insurance… Read Full Review

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★☆☆☆☆

“Don't use in Mallorca”

Written on: 15/09/2015

I chose argus as they had previously had great reviews. In fact paid a bit more than the cheapest quote which was with OK Rent A Car as they had such poor reviews. Unfortunately what I didn't realise was that Argus outsource their car hire in Majorca to OK!! I only realised this when I read the detail of the rental agreement on the plane on the way out. I should have read this earlier so that's my fault, but it would be helpful for Argus to disclose upfront who will be fulfilling the actual car… Read Full Review

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★★★☆☆

“I wont use again”

Written on: 13/09/2015 by vix21 (2 reviews written)

I booked a hire car via Argus. I rang to make sure what I was paying for I was definitely going to get. The man was very helpful but unfortunately what he told me and promised did not happen. I was told GPS would be included as their advert stated, but when we arrived we were told there was no GPS available and the woman threw a map at me .We were encouraged to by their insurance via AXA, however, when you get to the actual hire company they push and insist you take theirs. To make matters… Read Full Review

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★☆☆☆☆

“Rip off Cyprus ”

Written on: 15/08/2015

Hired a car through Arguscarhire.com for two weeks in Cyprusin August 2015. Unfortunately, they use Off airport agents . This lot take 250 euros off you for "compulsory road assistance" and sneer dismissively at any pre-purchased extra insurance. They also take money off your credit card to cover any "damage". Very rude unprofessional give half tank petrol charge 50euros also 25euros for the inconvenience for them to take you off airport to complete paperwork and take car. Car had damage to it… Read Full Review

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