Argus Car Hire Reviews - www.arguscarhire.com

★★★★☆
4.2 / 5
4449
88% of users recommend this
  • Customer Service

  • Value For Money

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Argus Car Hire - www.arguscarhire.com

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Latest Reviews

★★★★★

“Great value for money”

Written on: 28/02/2017 by Kenyonw316 (1 review written)

Easy to book as everthing was explained in detail, great price compared to other sites. E-mails sent straight away confirming booking and with vouchers to print. Would definately use again… Read Full Review

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★★★★☆

“Car hire seeing family in NI”

Written on: 25/02/2017

Have used ArgusCarHire before. Online process very easy, and prices better than other sources of hire. I wondered if the car received may be of inferior quality and cleanliness. This was not the case. Very happy with the process and actual hire. Thanks Argus! Will definitely use again. … Read Full Review

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★★★★☆

“Car hire seeing family in NI”

Written on: 25/02/2017

Have used ArgusCarHire before. Online process very easy, and prices better than other sources of hire. I wondered if the car received may be of inferior quality and cleanliness. This was not the case. Very happy with the process and actual hire. Thanks Argus! Will definitely use again. … Read Full Review

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★★★★★

“Just what I needed for my trip”

Written on: 25/02/2017 by alisonaa (1 review written)

When I went to collect my car I was initially upgraded to the next category of car as there were none available of the category I had pre-booked. Unfortunately as it was an estate car and I was one person travelling alone it was unnecessary for me to have a car of that size. I called Avis the next day and they advised me that they had received a car of the category I had originally booked and I made a short trip back to Gatwick to make a swap. The car I was given was a brand new Golf and… Read Full Review

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★★★★★

“Great car great service and great price ! :) ”

Written on: 25/02/2017 by MarioAristidou (1 review written)

Great car great service and great price ! :)… Read Full Review

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★★★★★

“Excellent deal agian”

Written on: 25/02/2017

I have used Angus before. Each time they have found a really good deal with a reputable company. Their communication is very clear… Read Full Review

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★★★☆☆

“Could do better.”

Written on: 24/02/2017 by gaeron (1 review written)

Dangerous condition of car. Filthy interior seats. General overall service by all concerned, excellent. Shoot the mechanic who checked this car before it was passed fit for the road. I did not feel I could use the car , once I got to my destination… Read Full Review

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★☆☆☆☆

“Terrible Service. AVOID.”

Written on: 23/02/2017 by Gillespie477 (1 review written)

We had a terrible experience booking through this hire company. I strongly suggest you do not use them unless you want to waste hours of your time on the phone being given incorrect information. We not given full information when booking that we needed to have a credit card not debit card to pay the $4400 deposit. The when we contacted the hire company directly they told us that this was wrong information. We were also told that we could not put someone with a foreign license on the policy… Read Full Review

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★☆☆☆☆

“Be very carefull”

Written on: 11/02/2017 by mercury112 (2 reviews written)

These guys are pretty tricky. They lure you in with a reasonably good price then when you go to pick-up car your told your insurance is no good, you'll have to purchase theirs, in my case over $1000. They will not release vehicle without paying this. I left without the car or money refunded. My credit card company is now disputing charges… Read Full Review

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★☆☆☆☆

“Be very carefull”

Written on: 11/02/2017 by mercury112 (2 reviews written)

These guys are pretty tricky. They lure you in with a reasonably good price then when you go to pick-up car your told your insurance is no good, you'll have to purchase theirs, in my case over $1000. They will not release vehicle without paying this. I left without the car or money refunded. My credit card company is now disputing charges… Read Full Review

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★☆☆☆☆

“Be very carefull”

Written on: 11/02/2017

These guys are pretty tricky. They lure you in with a reasonably good price then when you go to pick-up car your told your insurance is no good, you'll have to purchase theirs, in my case over $1000. They will not release vehicle without paying this. I left without the car or money refunded. My credit card company is now disputing charges… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS!!”

Written on: 23/01/2017 by Jacqueline24 (1 review written)

THIS COMPANY DOUBLE CHARGED ME £193.74 (20th Jan 2017) I TRIED FOR 3 DAYS TO GET MY MONEY BACK, EMAILING, CALLING, ONLINE CHAT ALL TO NO AVAIL. THEY ASKED ME TO EMAIL OVER A SCREENSHOT WITH MY BANK STATEMENT SHOWING THE PAYMENTS TAKEN BY THEM. I EMAILED THIS OVER TWICE - EACH TIME THEY SAID THE EMAIL WASN'T RECEIVED, COULD I RESEND. NO MANAGER AVAILABLE TO SPEAK WITH AND THEY NEVER CALL BACK. BAD CUSTOMER SERVICE, WILL TAKE UP WITH MY BANK… Read Full Review

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★☆☆☆☆

“Do not even go near with a barge pole!!”

Written on: 23/01/2017 by ibrahim.miah (1 review written)

I rented a car through argus car hire on 02/01/17, who provided the vehicle via hertz. On their rental voucher, it stated documents required to pick up vehicle was drivers licence and the printed rental voucher - thats it. Nevertheless, I also had taken my bank statement and passport in case this was also required as an extra ID. Having gone to the counter, for some reason, my address check had failed and so the person on the counter had stated, when this generally happens, I would require… Read Full Review

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★☆☆☆☆

“Liars, liars, liars”

Written on: 23/01/2017 by HaraldB (1 review written)

Was offered excess insurance policy which suppose to cover any excess charged by rental company. "You're fully covered, there's no need to buy any other excess insurance" - was clearly stated on web page and in e-mails. And it was a lie. Unlike my usual excess insurance company, insurance offered by Argus, had various limitations. Yes, I have read T&C. For example, £80 limit for tyre damage appeared to be reasonable at the time of booking keeping in mind I'm renting small car. But Argus did… Read Full Review

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★☆☆☆☆

“DON'T BOOK WITH THEM! ”

Written on: 11/01/2017 by pollagogiannis (1 review written)

I am an EU citizen and I have rented cars in the UK numerous times as I have family living there and I spent a number of months abroad. So I made the mistake of using ARGUS to book a car. I wasn't prepared for what was coming next. The rental company denied my rental because I didn't present a UK utility bill in my name or a ticket to leave the country which is absurd. In any case after arguing with them for an hour to get my car I did't come to any conclusion I decided to take my problem with… Read Full Review

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★☆☆☆☆

“Argus Suck”

Written on: 27/12/2016 by jonespaul10 (1 review written)

They are a middle man and do not care about you, they just want your money so stay clear of this company… Read Full Review

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★☆☆☆☆

“do not use this company”

Written on: 15/12/2016 by mos333mos333 (1 review written)

I booked my car hire with Argus car hire for 12 days in Lanzarote (Orlando rent a car are the supplier of the car not Argus car hire) and got a very good price but I failed to read the T&C about the fuel policy (full to empty) they charged me 60 Euros for a tank of petrol for the very old and rusty Peugeot 206 plus Reg 4758HHT,bells should have started to ring when we picked the car up from a man in the car park with his office being run from the back of a van. The car was taken away for a… Read Full Review

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★☆☆☆☆

“Still not got money back”

Written on: 30/11/2016 by Carrollkz247 (1 review written)

Long story short I had to hire with another company when I landed as there was a mistake with the Argus booking. Argus agreed to pay the rental cost for the other company. After many months of unanswered emails to customer services, I am still owed a portion of this additional cost. Their customer service has been absolutely shocking, I would advise anyone to stay away… Read Full Review

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★☆☆☆☆

“Do Not Use This Company”

Written on: 22/11/2016 by scott.99 (1 review written)

I I booked and paid for a weeks car hire with a pickup at National at Toronto airport. I arrived at the National desk and they had a record of the booking but no record of the payment. Both I and the National agent spoke to the Argus rep (at my expense!) explained the situation and asked them to sort it out before I returned the car. Did that happen? Of course not, and I had to pay again. Complained to Argus and they wanted copies of all documentation to do anything. I was on holiday for two… Read Full Review

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★☆☆☆☆

“bad business ”

Written on: 06/11/2016 by Giovanny188 (1 review written)

i dit make a booking for a car hire with Argus. at the moment of the booking i did not mention the pick up time (10.00 am) which was auto filled in by Argus as a standard pick up time. i arrived at 17.00 pm and could not recieve my car, even i did pay the amount to Argus. they said that the delivery time was outdated more than 6 hours. i could not recieve the car nor a refund of the prepaid amount. THESE ARE GANGSTER BUISINESSES… Read Full Review

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