Bell Car Insurance Reviews

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Latest Reviews

★☆☆☆☆

“Disgusting”

Written on: 31/07/2015 by Lauren2911 (1 review written)

Had nothing but trouble with this Car Insurance "Company"!! This will be the first and last time I will EVER go with this disgusting Company! Where do I begin???... Firstly they needed my Years No Claim proof, which I sent off my letter through the post at the beginning of December 2014, for them to then email me and say they're still waiting for it and they're charging me £17!!!! Secondly, I moved into my first home, first thing to do was to change my address.. WHICH I ONLY MOVED 3 DOORS DOWN… Read Full Review

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★★★★☆

“customer advisor is very helpful!”

Written on: 16/07/2015 by Geovannia443 (1 review written)

I have just done my insurance with Bell. The price is really cheap and also customer service are great so far. I would recommend Bell insurance for young driver… Read Full Review

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★☆☆☆☆

“The first and last time with this company. Lot of...”

Written on: 16/07/2015 by 170Johnston (1 review written)

The first and last time with this company. Lot of promises of discounts for this and discounts for that after the initial 3 months. The reality? I have been charged an extra £44. Not made a claim and have 30 years accident free driving and no endorsements. Follow the majority of the reviewers on here - STAY AWAY!… Read Full Review

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★★★★☆

“Worth the money!”

Written on: 09/07/2015 by madden_93 (1 review written)

I've just reached my 3 month review and finished on Silver. This gave me £60.53 discount which says i will receive within 10 days. Every driving score was silver apart from one gold which instantly went back to silver the week after. I paid for 9000 mileage because of reading the reviews about them upping your insurance at the end of the 3 month if they think you're going to go over this. It was like £20 more than 6000 so better to be safe than sorry. The plug and drive box isn't a problem in… Read Full Review

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★☆☆☆☆

“Customer Service is awful!”

Written on: 09/07/2015 by O'Connell462 (1 review written)

I wanted to change my car on my policy they quoted me £107 on my phone and when I checked on their website the quote I got was £75. I rang them back and they told me that they could not see this quote even after I gave them the quote number 3 times. They then tried to tell me that I had put information in on the quote wrong even though I was reading the quote out to them. This went on for about 10mins at which point I was point on hold 3 times with no idea as to why. I then asked them if I… Read Full Review

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★★★★★

“I am surprised with number of bad reviews. Bell is great”

Written on: 23/06/2015 by elo111 (1 review written)

I normally wouldn't write a review but I feel obliged seeing this many negative opinions. I got insurance with them in January this year. First of all I have compared prices on one of the comparison sites. The quote from the day of purchase was almost £300 more than the one I got few month before (luckily saved in my mailbox!). I have called Bell and explained that I was quoted less before, and giving them previous quote's ref no, they dropped the price to what it was before. Good start! Then… Read Full Review

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★★☆☆☆

“Black Box”

Written on: 22/06/2015

I am 20 years of age, drive a corsa and basically went with the cheapest insurer (as many would). Im Currently with Bell and just completed my first 3 months with the plug and drive box. Obviously my first score was a Bronze as it was my first week in my new car and i was still getting used to it. However, after my first score, all the rest of my grades where Silver. I would usually get an email every 10 days. Up untill the last 2 weeks, i got a silver on the Thursday Morning. I Drove to work… Read Full Review

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★☆☆☆☆

“add black box try to say its not its a plug in”

Written on: 15/06/2015 by sfChase65 (1 review written)

there just trying it rang them and said in 39 not 21 not having a black box its not its a plug in think im stupid then said would be £1000 more with out so said cancel said would be charge ( dont worry dont agree to charge as not what you agreed to in first place) he will pretend to talk to manager phone on hold 1 min and say ok we wont charge this is how they make money how many of u do say ok ill pay £23 or what ever it is just to get out of it and refund your money what you will get just… Read Full Review

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★☆☆☆☆

“No Answer”

Written on: 30/05/2015 by Hancock415 (1 review written)

Would have spoken to someone re their policy and what they offered as cheapest through popular price comparison site but after over 15mins on hold and still no answer and a chance to read through all the awful reviews thought I would save myself the trouble!… Read Full Review

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★★★★★

“One month into my policy - Great stuff”

Written on: 20/05/2015 by Vargaskb459 (1 review written)

I am one month into my policy and have received my first driving feedback via email- Result: GOLD. I have been driving for over 6 years and I'm a confident driver. I'm glad to see the plug and drive device agrees with that. I shall see what the remaining two months feedback brings me, but if it's the same as the first month = HAPPY DAYS. I look forward to an even further discount. If the device scores you low, take the hint and drive a little better (smoother start and stop + no speeding)… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 18/05/2015 by DesmondBender118 (1 review written)

Recently took out a policy with bell through a popular price comparison site. There was no indication whatsoever that there a black box was required through any of the buying process on a mobile device. Then charged £25 to cancel even though their site says it costs £22.50. Don't waste your time… Read Full Review

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★☆☆☆☆

“Asked for the data from bell n my 3 months driving”

Written on: 07/05/2015 by Dayami1994 (1 review written)

After nearing my 3 month stint with this company I have little or no chance of a discount .i soon realised very quickly that you are on a loser from the onset .i am 52 years old and my wife is nearly 50 . I have not shifted from bronze rating from the onset . How can this be I have had 2 minor accidents in 30 years of driving .my wife has had zero accidents in . I do not like being conned this way and have asked for all the data on me to be sent so I can see for myself. The data turned up… Read Full Review

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★☆☆☆☆

“Liers and exploiters”

Written on: 09/04/2015 by Danevolve (1 review written)

Got silver driving reports to the end then suddenly got a bronze last one so got no discount!! Plus listed number of miles and got charged £100+ for going 1000 miles over my annual estimate despite saying my friend was borrowing my car occasionally and asking would it be included… Read Full Review

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★★★★★

“Very impressed”

Written on: 06/03/2015 by c.justyna (1 review written)

I have been them for 2 years now and I have extended my insurance for another year. I have chosen them as I was moving a house from Surrey to London and my insurer (Sheilas Wheels) cancelled my insurance as the didn't cover the area where I was moving to. I have chosen Bell as it was the cheapest option for first year driver which was around £950. I wasn't bothered about the black box to be fitted in my car as I was clearly explain that this will be very beneficial and it will help decreasing… Read Full Review

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★☆☆☆☆

“DONT MAKE A MISTAKE WITH THEM!!!!”

Written on: 01/03/2015 by hjMcWilliams280 (1 review written)

worst company ever! they make any excuses up just to charge you for no reason at all!! avoid them at all costs! i am being charged because they "predict" that i might go over my annual mileage! and my wife is being charged because she had no badge on her car when it had only come out after being fixed! they dont give you a chance for anything or let u go! any oppurtunity to charge you and its in ur face before you even know it!… Read Full Review

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★☆☆☆☆

“Do not get locked into Bell telling you when+how to drive”

Written on: 08/02/2015 by Chaney10 (1 review written)

I signed up to Bell as they were the cheapest. Little did I know I have to use their tracking system in my car which measures speed and mileage. to verify the tracking data they need they have to have 90 days of driving data. so i have to use my car every day for 90 days and not go over the mileage i put in when getting the quote otherwise I loose the discount. which is over £200!! this is amazingly invasive and so many loop holes they can increase your insurance. I would not recommend Bell… Read Full Review

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Skad's Comment

Written on: 10/03/2015

you don't have to use everyday, I had this tracker initially and got 46£ discount after 3 months. I only used the car at weekends

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★☆☆☆☆

“Waste of time”

Written on: 04/02/2015 by Muellerez291 (1 review written)

Had a black box fitted and was told that as I did not do 25% of my estimated mileage I am not elegible for a discount. Initial correspondence from Bell accused me of not having my plug in unit in for 100% of the time which was untrue, after calling them they stated because the car had not done enough miles my driving could not be reviewed therefore not eligible for a discount. Had the box in for 6 months time, would not ever recommend by a friend don't be fooled by the idea of a discount… Read Full Review

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★★★★★

“Cheap, simple and efficient”

Written on: 31/01/2015 by TerraNova92 (1 review written)

I joined bell in June 2014 after having my license for 4 years and not driving. At first I was sceptical about having a black box in my car, due to the whole idea of having big brother watching you. However, they were £300 cheaper than other insurers and the box only needed to be in for 90 days (I counted around 100), so I took the chance. Initially I was worried about the size of the device attracting too much attention, as it is very big and bulky looking, but it didn’t require any… Read Full Review

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Foofightersteve's Response to TerraNova92's Review

Written on: 25/03/2015

Thanks for the helpful review man. I was loosing faith when reading the complaints. Your right. Some people don't pay attention to the detail and its gets them into bother. I will be signing up with them today now. Thanks. Ps how big is the unit? And can it be plugged out when not using vehicle so not to drain the battery like

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Terranova92's reply to Foofightersteve's Comment

Written on: 05/04/2015

No worries. Just became sick of hearing people complain about issues that was caused by their stupidity.

It is quite big unfortunately and you can't plug it out when you're not using it. Like i said, im not too sure what drained my battery, but I got a new one after and it was fine for the next two months or so.

Safe driving and thank you for reminding me to take auto renewal off.

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Bboyb's reply to Terranova92's Comment

Written on: 21/08/2015

Issues caused by their stupidity? You have the nerve. The truth of the matter is they are charlatans. I read the small print and it goes on about harsh driving and all that nonsense. If you are even considering driving one day a week at night don't bother. That's all I was penalised for, driving at night. And this was once a week on a Friday night as I went for dinner or a movie with the missus every Friday. If you overtake someone on a motorway who is doing 50 mph they call it harsh acceleration. If you prevent an accident by being vigilant and braking hard to avoid hitting something you get penalised. It's useless way to evaluate driving and is not worth the stress thinking about when to drive and I suspect it will affect how you react on the road as you avoid "harsh" braking and "harsh" acceleration leading to some problems.

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Terranova92's reply to Bboyb's Comment

Written on: 21/08/2015

The stupidity I was referring to was the auto renewal. I was driving at night and not necessarily like a school girl neither, so yes I do have 'the nerve'. Also, My renewal quote was 750, so clearly they worked out for me.

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★☆☆☆☆

“Help in stuck with them ”

Written on: 25/01/2015 by NinaMoore (1 review written)

They just do what they want Charge you without telling you Cost money to complain Almost extortion feeling to it !!!… Read Full Review

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★☆☆☆☆

“Complete C.O.N!”

Written on: 05/01/2015 by Hatchsm148 (1 review written)

I chose this policy due to the lack of choice for a new driver (Car). I specifically chose the plug in & drive policy because it was the cheapest quote, did not penalize night time drivers and offered a discount after the 1st three months providing you meet certain criteria. My first hick-up began when organizing my policy online I received a reasonable quote and when calling to confirm/pay I was informed that my 4 years no claims discount could not be used as they were accrued on a… Read Full Review

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