Bell Car Insurance Reviews

Click here if this is your business
★★☆☆☆
1.7 / 5
117
20% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Bell Car Insurance - Ask a question now

Media Gallery for Bell Car Insurance

Bell Car Insurance
Bell Car Insurance

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“No Answer”

Written on: 30/05/2015 by Hancock415 (1 review written)

Would have spoken to someone re their policy and what they offered as cheapest through popular price comparison site but after over 15mins on hold and still no answer and a chance to read through all the awful reviews thought I would save myself the trouble!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“One month into my policy - Great stuff”

Written on: 20/05/2015 by Vargaskb459 (1 review written)

I am one month into my policy and have received my first driving feedback via email- Result: GOLD. I have been driving for over 6 years and I'm a confident driver. I'm glad to see the plug and drive device agrees with that. I shall see what the remaining two months feedback brings me, but if it's the same as the first month = HAPPY DAYS. I look forward to an even further discount. If the device scores you low, take the hint and drive a little better (smoother start and stop + no speeding)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rip off”

Written on: 18/05/2015 by DesmondBender118 (1 review written)

Recently took out a policy with bell through a popular price comparison site. There was no indication whatsoever that there a black box was required through any of the buying process on a mobile device. Then charged £25 to cancel even though their site says it costs £22.50. Don't waste your time… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Asked for the data from bell n my 3 months driving”

Written on: 07/05/2015 by Dayami1994 (1 review written)

After nearing my 3 month stint with this company I have little or no chance of a discount .i soon realised very quickly that you are on a loser from the onset .i am 52 years old and my wife is nearly 50 . I have not shifted from bronze rating from the onset . How can this be I have had 2 minor accidents in 30 years of driving .my wife has had zero accidents in . I do not like being conned this way and have asked for all the data on me to be sent so I can see for myself. The data turned up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Liers and exploiters”

Written on: 09/04/2015 by Danevolve (1 review written)

Got silver driving reports to the end then suddenly got a bronze last one so got no discount!! Plus listed number of miles and got charged £100+ for going 1000 miles over my annual estimate despite saying my friend was borrowing my car occasionally and asking would it be included… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very impressed”

Written on: 06/03/2015 by c.justyna (1 review written)

I have been them for 2 years now and I have extended my insurance for another year. I have chosen them as I was moving a house from Surrey to London and my insurer (Sheilas Wheels) cancelled my insurance as the didn't cover the area where I was moving to. I have chosen Bell as it was the cheapest option for first year driver which was around £950. I wasn't bothered about the black box to be fitted in my car as I was clearly explain that this will be very beneficial and it will help decreasing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DONT MAKE A MISTAKE WITH THEM!!!!”

Written on: 01/03/2015 by hjMcWilliams280 (1 review written)

worst company ever! they make any excuses up just to charge you for no reason at all!! avoid them at all costs! i am being charged because they "predict" that i might go over my annual mileage! and my wife is being charged because she had no badge on her car when it had only come out after being fixed! they dont give you a chance for anything or let u go! any oppurtunity to charge you and its in ur face before you even know it!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not get locked into Bell telling you when+how to drive”

Written on: 08/02/2015 by Chaney10 (1 review written)

I signed up to Bell as they were the cheapest. Little did I know I have to use their tracking system in my car which measures speed and mileage. to verify the tracking data they need they have to have 90 days of driving data. so i have to use my car every day for 90 days and not go over the mileage i put in when getting the quote otherwise I loose the discount. which is over £200!! this is amazingly invasive and so many loop holes they can increase your insurance. I would not recommend Bell… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Skad's Comment

Written on: 10/03/2015

you don't have to use everyday, I had this tracker initially and got 46£ discount after 3 months. I only used the car at weekends

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Waste of time”

Written on: 04/02/2015 by Muellerez291 (1 review written)

Had a black box fitted and was told that as I did not do 25% of my estimated mileage I am not elegible for a discount. Initial correspondence from Bell accused me of not having my plug in unit in for 100% of the time which was untrue, after calling them they stated because the car had not done enough miles my driving could not be reviewed therefore not eligible for a discount. Had the box in for 6 months time, would not ever recommend by a friend don't be fooled by the idea of a discount… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Cheap, simple and efficient”

Written on: 31/01/2015 by TerraNova92 (1 review written)

I joined bell in June 2014 after having my license for 4 years and not driving. At first I was sceptical about having a black box in my car, due to the whole idea of having big brother watching you. However, they were £300 cheaper than other insurers and the box only needed to be in for 90 days (I counted around 100), so I took the chance. Initially I was worried about the size of the device attracting too much attention, as it is very big and bulky looking, but it didn’t require any… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Foofightersteve's Response to TerraNova92's Review

Written on: 25/03/2015

Thanks for the helpful review man. I was loosing faith when reading the complaints. Your right. Some people don't pay attention to the detail and its gets them into bother. I will be signing up with them today now. Thanks. Ps how big is the unit? And can it be plugged out when not using vehicle so not to drain the battery like

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Terranova92's reply to Foofightersteve's Comment

Written on: 05/04/2015

No worries. Just became sick of hearing people complain about issues that was caused by their stupidity.

It is quite big unfortunately and you can't plug it out when you're not using it. Like i said, im not too sure what drained my battery, but I got a new one after and it was fine for the next two months or so.

Safe driving and thank you for reminding me to take auto renewal off.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★☆☆☆☆

“Help in stuck with them ”

Written on: 25/01/2015 by NinaMoore (1 review written)

They just do what they want Charge you without telling you Cost money to complain Almost extortion feeling to it !!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Complete C.O.N!”

Written on: 05/01/2015 by Hatchsm148 (1 review written)

I chose this policy due to the lack of choice for a new driver (Car). I specifically chose the plug in & drive policy because it was the cheapest quote, did not penalize night time drivers and offered a discount after the 1st three months providing you meet certain criteria. My first hick-up began when organizing my policy online I received a reasonable quote and when calling to confirm/pay I was informed that my 4 years no claims discount could not be used as they were accrued on a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“MOST RUBBISH INSURANCE COMPANY EVER!! AVOID AT ALL COSTS”

Written on: 18/12/2014 by s_rh (1 review written)

I insured with bell because it was cheap for my age and not many years experience. i wanted to cancel my policy with them because the quote they gave me for my new car was horrendous even though it was the same vehicle 1.2 petrol just newer. They took £150 out of my bank for disconnecting the box and policy when i had not been told this taking out the policy. It went through investigation and i asked for a copy of the phone call recording but have not been provided one. These people are a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I got insured through Bell because of the competitive...”

Written on: 09/12/2014 by Voyager777 (1 review written)

I got insured through Bell because of the competitive quote, and agreed to the stupid black box they said I would have to use. I drive to work early in the morning and get home mid to late afternoon, but sometimes my hours change and I have to drive a bit later, and even sometimes as late as 10.00pm (happened once I think) I am 49 years old with full no claims, and nearly 30 year's of driving experience. I don't speed, and drive very smoothly, basically to reduce fuel consumption, but these… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Voyager777's Response to Voyager777's Review

Written on: 18/01/2015

Well here is an update on the alleged discount offer, copied from the last email...
"Well done! You have reached your 3 month review point and you can return your Plug and Drive unit to us.
On this occasion you haven't qualified for an additional discount, however your current discount will remain and your premium is unchanged."

Just for the record,, the stupid black box was in the car for over 6 months, the outcome is as expected.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Voyager777's reply to Voyager777's Comment

Written on: 18/01/2015

I was lied too, and led up the garden path as to a further discount, according to these clowns, my driving didn't make it past their bottom tier, I obviously do not belong on the road and must be considered unable to drive safely.
Once again, read the review's, and make your own choice, but I would advise you to steer clear of these muppets.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★☆☆☆☆

“slow - painful - unhelpful - ?breach of data protection”

Written on: 10/11/2014

I had a 'non-fault' claim and Bell insurance has been extremely slow 6m dealing with it. Only through my repeated calls things got moved on. [I had been stationary to do a 'legal' right turn with my indicator on and got hit from behind] Bell did not chase the third party for months. Now after months the third party has paid but 'without prejudice' and Bell are not trying to close the matter. This means I received the payment for the total write-off for the car but not the remaining… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Easiest claim ever”

Written on: 06/11/2014 by AndreManning433 (1 review written)

Had someone crash into the side of my car and leave a massive dent in it, as they were insured through the same insurance as me (Bell) I hardly had to do anything to get my car repaired other than answer a few questions about what happened. Bell arranged what garage it could go to and sorted out a courtesy car free of charge. Car has been repaired and you wouldn't know anything had happened and it hasn't caused me any hassle or cost. They sorted everything out for me and I am really happy with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID !!!!!”

Written on: 04/11/2014 by carlabev102 (1 review written)

Shocking company! never got further discount with the plug and drive just becuase I drive at night to come from work! Customer service well is there anyone that actually works there always email and never get a reply! i would of rather paid a little more on my insurance for a better company. PLEASE DO NOT USE BELL INSURANCE!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful is putting it lightly.”

Written on: 24/10/2014 by GiovaniDowling187 (1 review written)

I am a new driver in my twenties, and I took out a 'Bonus Accelerator' insurance with Bell by Admiral. They wouldn't offer me a full year, leaving me with a Ten month policy which after paying £220 a month (Shocking) I would get a no years claims bonus. I was promised that after three months of driving with a plug and drive monitor in my car that my insurance would go down. This was not the case AT ALL. The service I have is comprehensive but the excess is ridiculous. Ever since taking out… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Shocking- cancelled policy without notice due to their...”

Written on: 12/10/2014 by Stiles1968 (1 review written)

My my car insurance has been cancelled due to me details not being sent, I.e driver licence, V5 form, counterpart licence. I sent an e-mail of my details which I was told were never received, phoned them and explained the e-mail had been sent and the following documents with it as previously stated and that the second named driver documents will be sent a week later once he is back in London so I can scan and send documents. This was agreed and fine by the customer service clerk. I then… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“could not have gone more smoothly”

Written on: 11/10/2014 by nsansby (1 review written)

I had a crash which wrote off my car and bell were wonderful. really efficient and friendly. the service link ups to the garage and hire car company were seamless. I just wish my renewal quote was competitive this time round as I now completely trust them … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview