Bell Car Insurance Reviews

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Latest Reviews

★★★★★

“Very impressed”

Written on: 06/03/2015 by c.justyna (1 review written)

I have been them for 2 years now and I have extended my insurance for another year. I have chosen them as I was moving a house from Surrey to London and my insurer (Sheilas Wheels) cancelled my insurance as the didn't cover the area where I was moving to. I have chosen Bell as it was the cheapest option for first year driver which was around £950. I wasn't bothered about the black box to be fitted in my car as I was clearly explain that this will be very beneficial and it will help decreasing… Read Full Review

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★☆☆☆☆

“DONT MAKE A MISTAKE WITH THESE TW*TS!!!!”

Written on: 01/03/2015 by hjMcWilliams280 (1 review written)

WORSt COMPANY EVER! THEY MAKE ANY EXCUSES UP JUST TO CHARGE YOU FOR NO REASON AT ALL! ITS ALL A C.O.N! AVOID THESE C.O.N.S AT ALL COSTS! I AM BEING CHARGED BECAUSE THEY "PREDICT" THAT I MIGHT GO OVER MY ANNUAL MILAGE! AND MY WIFE IS BEING CHARGED BECAUSE SHE HAD NO BADGE ON HER CAR WHEN IT HAD ONLY COME OUT AFTER BEING FIXED! THEY DONT GIVE YOU A CHANCE FOR ANYTHING OR LET U GO! ANY OPPURTUNITY TO CHARGE YOU AND ITS IN UR FACE BEFORE YOU EVEN KNOW IT! FKRS!!… Read Full Review

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★☆☆☆☆

“Do not get locked into Bell telling you when+how to drive”

Written on: 08/02/2015 by Chaney10 (1 review written)

I signed up to Bell as they were the cheapest. Little did I know I have to use their tracking system in my car which measures speed and mileage. to verify the tracking data they need they have to have 90 days of driving data. so i have to use my car every day for 90 days and not go over the mileage i put in when getting the quote otherwise I loose the discount. which is over £200!! this is amazingly invasive and so many loop holes they can increase your insurance. I would not recommend Bell… Read Full Review

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Skad's Comment

Written on: 10/03/2015

you don't have to use everyday, I had this tracker initially and got 46£ discount after 3 months. I only used the car at weekends

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★☆☆☆☆

“Waste of time”

Written on: 04/02/2015 by Muellerez291 (1 review written)

Had a black box fitted and was told that as I did not do 25% of my estimated mileage I am not elegible for a discount. Initial correspondence from Bell accused me of not having my plug in unit in for 100% of the time which was untrue, after calling them they stated because the car had not done enough miles my driving could not be reviewed therefore not eligible for a discount. Had the box in for 6 months time, would not ever recommend by a friend don't be fooled by the idea of a discount… Read Full Review

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★★★★★

“Cheap, simple and efficient”

Written on: 31/01/2015 by TerraNova92 (1 review written)

I joined bell in June 2014 after having my license for 4 years and not driving. At first I was sceptical about having a black box in my car, due to the whole idea of having big brother watching you. However, they were £300 cheaper than other insurers and the box only needed to be in for 90 days (I counted around 100), so I took the chance. Initially I was worried about the size of the device attracting too much attention, as it is very big and bulky looking, but it didn’t require any… Read Full Review

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Foofightersteve's Response to TerraNova92's Review

Written on: 25/03/2015

Thanks for the helpful review man. I was loosing faith when reading the complaints. Your right. Some people don't pay attention to the detail and its gets them into bother. I will be signing up with them today now. Thanks. Ps how big is the unit? And can it be plugged out when not using vehicle so not to drain the battery like

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★☆☆☆☆

“Help in stuck with them ”

Written on: 25/01/2015 by NinaMoore (1 review written)

They just do what they want Charge you without telling you Cost money to complain Almost extortion feeling to it !!!… Read Full Review

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★☆☆☆☆

“Complete C.O.N!”

Written on: 05/01/2015 by Hatchsm148 (1 review written)

I chose this policy due to the lack of choice for a new driver (Car). I specifically chose the plug in & drive policy because it was the cheapest quote, did not penalize night time drivers and offered a discount after the 1st three months providing you meet certain criteria. My first hick-up began when organizing my policy online I received a reasonable quote and when calling to confirm/pay I was informed that my 4 years no claims discount could not be used as they were accrued on a… Read Full Review

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★☆☆☆☆

“MOST RUBBISH INSURANCE COMPANY EVER!! AVOID AT ALL COSTS”

Written on: 18/12/2014 by s_rh (1 review written)

I insured with bell because it was cheap for my age and not many years experience. i wanted to cancel my policy with them because the quote they gave me for my new car was horrendous even though it was the same vehicle 1.2 petrol just newer. They took £150 out of my bank for disconnecting the box and policy when i had not been told this taking out the policy. It went through investigation and i asked for a copy of the phone call recording but have not been provided one. These people are a… Read Full Review

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★☆☆☆☆

“I got insured through Bell because of the competitive...”

Written on: 09/12/2014 by Voyager777 (1 review written)

I got insured through Bell because of the competitive quote, and agreed to the stupid black box they said I would have to use. I drive to work early in the morning and get home mid to late afternoon, but sometimes my hours change and I have to drive a bit later, and even sometimes as late as 10.00pm (happened once I think) I am 49 years old with full no claims, and nearly 30 year's of driving experience. I don't speed, and drive very smoothly, basically to reduce fuel consumption, but these… Read Full Review

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Voyager777's Response to Voyager777's Review

Written on: 18/01/2015

Well here is an update on the alleged discount offer, copied from the last email...
"Well done! You have reached your 3 month review point and you can return your Plug and Drive unit to us.
On this occasion you haven't qualified for an additional discount, however your current discount will remain and your premium is unchanged."

Just for the record,, the stupid black box was in the car for over 6 months, the outcome is as expected.

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Voyager777's reply to Voyager777's Comment

Written on: 18/01/2015

I was lied too, and led up the garden path as to a further discount, according to these clowns, my driving didn't make it past their bottom tier, I obviously do not belong on the road and must be considered unable to drive safely.
Once again, read the review's, and make your own choice, but I would advise you to steer clear of these muppets.

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★☆☆☆☆

“slow - painful - unhelpful - ?breach of data protection”

Written on: 10/11/2014

I had a 'non-fault' claim and Bell insurance has been extremely slow 6m dealing with it. Only through my repeated calls things got moved on. [I had been stationary to do a 'legal' right turn with my indicator on and got hit from behind] Bell did not chase the third party for months. Now after months the third party has paid but 'without prejudice' and Bell are not trying to close the matter. This means I received the payment for the total write-off for the car but not the remaining… Read Full Review

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★★★★★

“Easiest claim ever”

Written on: 06/11/2014 by AndreManning433 (1 review written)

Had someone crash into the side of my car and leave a massive dent in it, as they were insured through the same insurance as me (Bell) I hardly had to do anything to get my car repaired other than answer a few questions about what happened. Bell arranged what garage it could go to and sorted out a courtesy car free of charge. Car has been repaired and you wouldn't know anything had happened and it hasn't caused me any hassle or cost. They sorted everything out for me and I am really happy with… Read Full Review

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★☆☆☆☆

“AVOID !!!!!”

Written on: 04/11/2014 by carlabev102 (1 review written)

Shocking company! never got further discount with the plug and drive just becuase I drive at night to come from work! Customer service well is there anyone that actually works there always email and never get a reply! i would of rather paid a little more on my insurance for a better company. PLEASE DO NOT USE BELL INSURANCE!… Read Full Review

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★☆☆☆☆

“Awful is putting it lightly.”

Written on: 24/10/2014 by GiovaniDowling187 (1 review written)

I am a new driver in my twenties, and I took out a 'Bonus Accelerator' insurance with Bell by Admiral. They wouldn't offer me a full year, leaving me with a Ten month policy which after paying £220 a month (Shocking) I would get a no years claims bonus. I was promised that after three months of driving with a plug and drive monitor in my car that my insurance would go down. This was not the case AT ALL. The service I have is comprehensive but the excess is ridiculous. Ever since taking out… Read Full Review

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★☆☆☆☆

“Shocking- cancelled policy without notice due to their...”

Written on: 12/10/2014 by Stiles1968 (1 review written)

My my car insurance has been cancelled due to me details not being sent, I.e driver licence, V5 form, counterpart licence. I sent an e-mail of my details which I was told were never received, phoned them and explained the e-mail had been sent and the following documents with it as previously stated and that the second named driver documents will be sent a week later once he is back in London so I can scan and send documents. This was agreed and fine by the customer service clerk. I then… Read Full Review

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★★★★★

“could not have gone more smoothly”

Written on: 11/10/2014 by nsansby (1 review written)

I had a crash which wrote off my car and bell were wonderful. really efficient and friendly. the service link ups to the garage and hire car company were seamless. I just wish my renewal quote was competitive this time round as I now completely trust them … Read Full Review

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★☆☆☆☆

“rip off”

Written on: 30/09/2014 by AidenFry393 (1 review written)

after a year, i did not plan to renew my policy. unfortunately i have been abroad and did not read the letter they sent me. i am working full time but still struggle to pay my bills and they have just taken 313 pound of my account even though on the phone they told me is going to be 220ish (for a month and a week). never ever insure anything with them!!!!!!!… Read Full Review

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★☆☆☆☆

“FUQ BELL INSURANCE”

Written on: 27/08/2014 by heyo (1 review written)

Bell car insurance is an absolute joke if you miss calculate Ur mileage Ur insurance goes up and the 3 month plug and drive stay in for 4 months not impressed and I advise everyone to avoid insuring with this company… Read Full Review

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★☆☆☆☆

“Charged for ending my insurance even though I paid in full”

Written on: 19/06/2014 by jtimms (2 reviews written)

I am leaving the country and rang to tell Bell I was off overseas. A month before my insurance was due. Bizarrely I have been charged £110 for cancelling even though I paid for my insurance in full for the yr. Apparently due to them having to disconnect my policy - and turn off the box system which measures my driving performance. To turn off a simple thing online should not cost £100 - insane and money grabbing. I would have suggested my parents use Bell but will now tell everyone to avoid… Read Full Review

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★☆☆☆☆

“be aware ”

Written on: 25/03/2014 by Snydermt268 (1 review written)

i'm 22 and i took out bells young driver insurance, i stated in my quote i have a full automatic license with a pass plus. amazingly 2 weeks later i get a message saying I have lied to them about my license. it turns out or so they claim that i processed my insurance as a "manual license". They then email me to inform me they will be raising up my price like i am driving some 2.0l tdi car. i call them and tell them the facts , that i have never had a manual license and i would not put this… Read Full Review

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Tunalc's Comment

Written on: 30/05/2014

Oh my goodness. I've had the exact same thing happen to me just this week. I purchased insurance last week and been so busy, only to read through the warranty yesterday and it says I have a manual license which is not what I applied for. I have never had a manual license and don't see why I would select that. I called to ask them to correct it and they have charged me an extra £50. I don't have a choice so I just paid it but I'm definitely going to do the same and put in a complaint. It's time these people were stopped. I won't be insuring with them anytime soon. Thank you for sharing your experience.

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Zulucrazy's Comment

Written on: 30/05/2014

please do not pay that £50 . call the financial ombudsman , I did and I won ,and they had to refund me everything and I left them .. seriously do not pay it. good luck hope it all sorts out

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Zulucrazy's Comment

Written on: 30/05/2014

please do not pay that £50 . call the financial ombudsman , I did and I won ,and they had to refund me everything and I left them .. seriously do not pay it. good luck hope it all sorts out

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★☆☆☆☆

“WORST INSURANCE COMPANY GOING. ”

Written on: 28/02/2014 by 420Gray (1 review written)

Being a 17 year old driver cheap insurance quotes are very appealing so when getting a good cheap quote from Bell insurance I took it straight away. Everyone was friendly and helpful when setting up my insurance until I had to make a claim.... two months into my policy an elderly man hit into my car. It was clearly his fault to anyone and when ringing up Bell and informing them they insisted that there was no way it was the other drivers fault it must be mine despite the fact they knew… Read Full Review

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