Ocean Finance Reviews - www.oceanfinance.co.uk

★★★★☆
3.8 / 5
52
69% of users recommend this
  • Speed of Application

  • Customer Service

  • Value For Money

Summary

Please note:

Ocean Finance has been part of the Think Money Group since October 2012. So, as well as staying true to Ocean Finance’s original standards of professionalism, we are completely focused on delivering the very best service to all our customers. It also means we can now offer you a wider range of products and services than ever before; including secured loans, personal loans, mortgages, our new credit-builder credit card, car finance and the Ocean credit checker…it’s a complete package to help you more.
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Ocean Finance www.oceanfinance.co.uk

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Latest Reviews

★★★★★

“Swift efficient re-mortgage”

Written on: 14/08/2015 by Kaseyz348 (1 review written)

It makes a refreshing change to receive such fantastic customer service. I was kept informed at all stages of my re-mortgage and got a good deal. I would recommend Ocean Finance to anyone. The fees are quite expensive but worth it in my opinion as they helped me when my bank wouldn't. … Read Full Review

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★★★★★

“Wonderful in every way”

Written on: 09/07/2015

I've seen some bad reviews about Ocean Finance but to be honest, I have nothing bad to say about them, I'm due to complete tomorrow and have nothing but praise for them. After years of built up debt meaning sleepless nights, I contacted Ocean Finance and the help and advice I received was amazing, my initial contact and he was very thorough, explaining everything including possible increases in interest rates and how that would affect my payments. There are a lot of documents required but… Read Full Review

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★★★★★

“Very Good Service”

Written on: 08/07/2015 by Emery276 (1 review written)

I have used the service twice. On both occasions I was dealt with by the same person, two years apart. I think it says something about a company when they retain good staff. I will be using the services again in three years time. I like that fact that you are kept informed, but only troubled when necessary. It really is a painless way to remortgage… Read Full Review

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★★★★☆

“A big thanks to Ocean”

Written on: 03/06/2015 by belfasthedley (1 review written)

I was almost going insane with the amount of money I was paying out on bills. I did a little research online before making the call and saw lots of positive reviews. I discussed my situation with my dedicated point of contact and within minutes he was able to tell me that I could possibly get a remortgage with a mainstream lender. This put me in a positive frame of mind but then the hard work really began. I had to get everything that the bank required such as payslips, utility bills and… Read Full Review

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★★★★★

“Wonderful expedient service ”

Written on: 03/06/2015 by Thebaileyz (1 review written)

I've used Ocean before but forgot until other finance companies were taking ages then I remembered that I had used them previously. My rep, was clear, concise and honest. Another person I dealt with aided the transition also and was always polite and helpful. I will definitely recommend them as a first option to anyone looking to get a loan. If only all loan applications went that smooth… Read Full Review

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★★★★★

“Home owner loan”

Written on: 22/05/2015 by August396 (1 review written)

The staff were friendly and very helpful. There were a number of people I had to deal with all of whom were very helpful but having to go over and over information already given was a pain. Notwithstanding the process was pretty quick… Read Full Review

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★★★★★

“Ocean have helped me get back on my feet!! ”

Written on: 12/01/2015 by Deacono6 (1 review written)

I can't thank the friendly staff at ocean enough, after being turned away several times from other lenders, due to a poor credit score, ocean took me under their wing and I was finally able to remortgage to get myself debt free and improve my credit score. The team were friendly, approachable, efficient and punctual. The whole process took 6 weeks! Thanks ocean!… Read Full Review

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★★★★★

“great service loan ”

Written on: 15/11/2014 by jrep (1 review written)

Great customer support , polite knowledgeable staff who made the process fast and smooth … Read Full Review

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★★★★★

“over the moon.”

Written on: 15/11/2014 by eeMacKay45 (1 review written)

Through the whole process ocean were fantastic, fast and with a professional service at all times. Our loan manager was fantastic. I would recommend Ocean in a heart beat. Very very happy. The fast process which I liked the most… Read Full Review

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★★★★★

“So professional ”

Written on: 02/10/2014 by Duffycu150 (1 review written)

Dealt with an adviser, she was the ultimate professional always kept me informed as the application progressed , a credit to ocean… Read Full Review

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★★★★★

“Fantastic friendly service”

Written on: 29/09/2014 by howardtshaw (1 review written)

Ocean Finance were very efficient right from my first contact with them. I felt re-assured throughout the process that they understood my situation and had identified the best possible deal. Following the initial agreement in principal they provided frequent updates even when I was travelling in Europe. They were also very tenacious with the mortgage provider, making sure that they moved my application along as quickly as possible, and were very effective at resolving an issue that arose with… Read Full Review

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★★★★★

“Re-Mortgage”

Written on: 14/09/2014 by Janey72 (1 review written)

Very professional and easy to talk too. Kept us informed on a weekly basis and nothing was ever to much trouble including chasing up the solicitor… Read Full Review

Acmurray's Response to Janey72's Review

Written on: 25/04/2015

Hi, how much were they prepared to lend you on a remortgage? I'm looking for a 90% remortgage.

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★☆☆☆☆

“awful company”

Written on: 28/08/2014 by Lillianaa1985 (1 review written)

this company tell you they will help you with your debt but what they actually do is make it worse . You think you are paying it off but they actually charge you 90 % interest so you are worse off then when you first started and you r debt is still not paid . Avoid at all costs… Read Full Review

By Oceanfinance

Written on: 06/10/2014

Dear Lillianna1985,

I'm sorry to read your comments surrounding Ocean Finance. I'm concerned by your suggestion that we have made things worse for you financially. I'm also unsure where the high interest rate suggestion has come from.

Clearly we'd like to look at this for you and see what exactly has happened. Please email us via the 'contact Us' section on our website and we will look into this for you.

Regards

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★★★★★

“Good, helpful service”

Written on: 28/07/2014 by LuisMacMillan177 (1 review written)

From filling out the form on the internet through the first phone call and onwards everyone that I spoke to was incredibly helpful and clear about what was going to be happening and when. I was very impressed with the speed that the process went through and also delighted that whenever there was anything that needed to be sent we received a prepaid and addressed envelope. Nothing was too much trouble for the staff and I would certainly recommend them to anyone needing assistance… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/07/2014 by CeliaTownsend289 (1 review written)

Very attentive, polite and courteous team who supported us in getting finance despite myself and my wife being self-employed… Read Full Review

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★★★★★

“Super, fast, efficient service”

Written on: 17/07/2014 by JeremyReeves (1 review written)

From start to finish the service was outstanding. Everything explained clearly and in great detail. A highly professional organisation with staff who know how to treat the customer with respect, who answered and explained ever question and made you feel at ease throughout the whole process. I would have no hesitation in recommending Ocean Finance. Make that initial phone call and see for yourself. I did… Read Full Review

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★★★★★

“Excellent keeping us informed but not pressurising us...”

Written on: 03/07/2014 by LeilaJames (1 review written)

Excellent keeping us informed but not pressurising us in any way… Read Full Review

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★★★★★

“Excellent service and very competitive for 2nd loan. ...”

Written on: 01/07/2014 by Kevinpaul50 (1 review written)

Excellent service and very competitive for 2nd loan. would definately recomend to friend or family. Money came through really quickly with no fuss or bother. Well Done for your service and staff are excellent polite and efficient… Read Full Review

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★★★★★

“Excelent service”

Written on: 11/06/2014 by grahamlabdon (1 review written)

Many thanks to all at Ocean Very efficient and helpful… Read Full Review

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★★★★★

“very happy with the service I got from all at ocean...”

Written on: 10/06/2014 by Lia396 (1 review written)

very happy with the service I got from all at ocean from the start on my loan to the end well done to all will use again… Read Full Review

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