Ocean Finance Reviews - www.oceanfinance.co.uk

★★★★☆
3.5 / 5
63% of users recommend this
  • Speed of Application

  • Customer Service

  • Value For Money

Summary

Please note:

Ocean Finance has been part of the Think Money Group since October 2012. So, as well as staying true to Ocean Finance’s original standards of professionalism, we are completely focused on delivering the very best service to all our customers. It also means we can now offer you a wider range of products and services than ever before; including secured loans, personal loans, mortgages, our new credit-builder credit card, car finance and the Ocean credit checker…it’s a complete package to help you more.
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Ocean Finance www.oceanfinance.co.uk
Ocean Finance www.oceanfinance.co.uk

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Latest Reviews

★★★★★

“So professional ”

Written on: 02/10/2014 by Duffycu150 (1 review written)

Dealt with an adviser, she was the ultimate professional always kept me informed as the application progressed , a credit to ocean… Read Full Review

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★★★★★

“Fantastic friendly service”

Written on: 29/09/2014 by howardtshaw (1 review written)

Ocean Finance were very efficient right from my first contact with them. I felt re-assured throughout the process that they understood my situation and had identified the best possible deal. Following the initial agreement in principal they provided frequent updates even when I was travelling in Europe. They were also very tenacious with the mortgage provider, making sure that they moved my application along as quickly as possible, and were very effective at resolving an issue that arose with… Read Full Review

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★★★★★

“Re-Mortgage”

Written on: 14/09/2014 by Janey72 (1 review written)

Very professional and easy to talk too. Kept us informed on a weekly basis and nothing was ever to much trouble including chasing up the solicitor… Read Full Review

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★☆☆☆☆

“awful company”

Written on: 28/08/2014 by Lillianaa1985 (1 review written)

this company tell you they will help you with your debt but what they actually do is make it worse . You think you are paying it off but they actually charge you 90 % interest so you are worse off then when you first started and you r debt is still not paid . Avoid at all costs… Read Full Review

By Oceanfinance

Written on: 06/10/2014

Dear Lillianna1985,

I'm sorry to read your comments surrounding Ocean Finance. I'm concerned by your suggestion that we have made things worse for you financially. I'm also unsure where the high interest rate suggestion has come from.

Clearly we'd like to look at this for you and see what exactly has happened. Please email us via the 'contact Us' section on our website and we will look into this for you.

Regards

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★★★★★

“Good, helpful service”

Written on: 28/07/2014 by LuisMacMillan177 (1 review written)

From filling out the form on the internet through the first phone call and onwards everyone that I spoke to was incredibly helpful and clear about what was going to be happening and when. I was very impressed with the speed that the process went through and also delighted that whenever there was anything that needed to be sent we received a prepaid and addressed envelope. Nothing was too much trouble for the staff and I would certainly recommend them to anyone needing assistance… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/07/2014 by CeliaTownsend289 (1 review written)

Very attentive, polite and courteous team who supported us in getting finance despite myself and my wife being self-employed… Read Full Review

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★★★★★

“Super, fast, efficient service”

Written on: 17/07/2014 by JeremyReeves (1 review written)

From start to finish the service was outstanding. Everything explained clearly and in great detail. A highly professional organisation with staff who know how to treat the customer with respect, who answered and explained ever question and made you feel at ease throughout the whole process. I would have no hesitation in recommending Ocean Finance. Make that initial phone call and see for yourself. I did… Read Full Review

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★★★★★

“Excellent keeping us informed but not pressurising us...”

Written on: 03/07/2014 by LeilaJames (1 review written)

Excellent keeping us informed but not pressurising us in any way… Read Full Review

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★★★★★

“Excellent service and very competitive for 2nd loan. ...”

Written on: 01/07/2014 by Kevinpaul50 (1 review written)

Excellent service and very competitive for 2nd loan. would definately recomend to friend or family. Money came through really quickly with no fuss or bother. Well Done for your service and staff are excellent polite and efficient… Read Full Review

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★★★★★

“Excelent service”

Written on: 11/06/2014 by grahamlabdon (1 review written)

Many thanks to all at Ocean Very efficient and helpful… Read Full Review

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★★★★★

“very happy with the service I got from all at ocean...”

Written on: 10/06/2014 by Lia396 (1 review written)

very happy with the service I got from all at ocean from the start on my loan to the end well done to all will use again… Read Full Review

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★★☆☆☆

“loan sell out”

Written on: 08/06/2013

Had a loan with Oceon Money taken out five years ago - 60 monthly payments - everything was very easy and I was very happy BUT they sold my loan to another company and having paid my 60 monthly payments they are saying I still owe them money this is from paperwork transferred from Oceon I did not ask for my loan to be sold and this could now cause me bad credit as I have stopped my DD and I am now having threatening letters .... so moral of the story you may be entering into a contract with… Read Full Review

Figtingback's Comment

Written on: 27/12/2013

And no doubt many unfair charges are been added to your account-ask for a breakdown of all charges over 330 that have been applied to your account-and challenge any that are.

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Thequinns53's Comment

Written on: 28/08/2014

My son went with ocean finance when he had paid off the two grand he owe he rang them only to find out they had been charging him 90%interest so still in the same position he started and two thousand pound short. Its very cruel.

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★☆☆☆☆

“question”

Written on: 20/05/2013

Was wondering if everyone else had to pay a transfer fee?… Read Full Review

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★☆☆☆☆

“Biggest mistake ever”

Written on: 12/03/2013

I called ocean finance as I needed help to get a loan to clear all my debt and significantly reducing my monthly outgoings. On the phone they told me that this shouldn't be a problem and that they would call me after the weekend to se everything up. That's when it started. Had a text message from three other lenders a call from a further lender and a call from a debt consolidation company but nothing from Ocean. When I mentioned to one of the callers that ocean were due to ring me he just… Read Full Review

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★☆☆☆☆

“TOTAL RIP OFF MERCHANTS”

Written on: 06/02/2013 by MrsC2012 (1 review written)

I took a loan with Ocean Finance in 2008 for £12000 i aksed for a settltment figure yeaterday and found out too my absolute disgust that after paying back over £6000 i still owe £12077 and if i dont settle early will actually have paid back in total apprx 40.000. This company prey on people that are vulnerable and in no way discuss any of this with you. Pay day loans get a lot of stick but Ocean Finannce beat these hands down, At least D ick Turpin wore a mask, i am going too seek legal… Read Full Review

Lessibs's Response to MrsC2012's Review

Written on: 19/02/2013

was it with blemain finance

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★☆☆☆☆

“Thank you Ocean ”

Written on: 09/01/2013 by simon15 (1 review written)

Ocean got me a loan over 5 years with a company called Blemain Finance, please search this company for there track record with there clients. I have paid back more than i borrowed in additional charges and fees. Please everyone stay clear of Blemain Finance, and thank you Ocean for putting my loan with these sharks… Read Full Review

Hollycross's Response to simon15's Review

Written on: 20/05/2013

Did u have to pay a transfer fee?

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★☆☆☆☆

“total rip off”

Written on: 12/03/2012 by lou321 (1 review written)

took a secured loan out 3yrs ago for 32k.and pay back £395 a month for 25yrs. just to find out that ocean money is doing the same amount over 15yrs for £100 less a month. total rip off merchants never ever deal with them. the broker as we only found out today 12/3/2012 was 10k totally unreal but now im taking legal action and will have the last laugh at this rip off company, PLEASE STAY AWAY FOR THIS RIP OFF COMPANY… Read Full Review

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★★★★★

“No Hassle Service - 4 year personal loan (unsecured)”

Written on: 12/03/2012

I applied for a loan over 4 years. The loan was to consolodate debts. The application was quick and easy to follow. I received one phone call regarding the application and needed to send in a payslip and utility bills, which is standard these days. After receiving the money and the relevent paperwork detailing my loan agreement and payments I was left to get on with my life. No phone calls, no sales calls, no leaflets or offers through the post. It was great. All I received was an annual… Read Full Review

Melrosehubbards's Comment

Written on: 22/07/2013

Can you tell me how much you borrowed and who the lender was that Ocean provided you with. How much did you pay in total including interest ? thank you.

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★☆☆☆☆

“They won't throw a life line & you won't be 'welcomed...”

Written on: 14/09/2011 by kariss (1 review written)

Well for a company that adverises 'bad credit' loans it must have very high standards. I applied for a bank loan not so long ago and refused so my credit was knocked down, this is the only thing that has been negative on my credit! My loan was refused straight away; I didn't get chance to explain that by getting the loan for consolidation I would be saving £200 a month so would be able to easily make the loan repayments. It seems I will have to resort to a loan shark in my area which… Read Full Review

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★☆☆☆☆

“You will not be welcomed aboard or thrown a life line!”

Written on: 14/09/2011

Well for a company that adverises 'bad credit' loans it must have very high standards. I applied for a bank loan not so long ago and refused so my credit was knocked down, this is the only thing that has been negative on my credit! My loan was refused straight away; I didn't get chance to explain that by getting the loan for consolidation I would be saving £200 a month so would be able to easily make the loan repayments. It seems I will have to resort to a loan shark in my area which… Read Full Review

Guest's Comment

Written on: 13/04/2012

I had the same experience. I appplied for a 30K loan over 10 years to consolidate my debt. The loan calculator worked out i would pay £390 a month.This would have made me £400 a month better of. They refused to help me but sent my details to a company that could help me, they came back with an offer of 5K at £298 per month. Ocean Finance cant help me so why send me to a company like that with they rates. They should stop advertising that they can help people with bad debt as it is false advertising because they cant and it is certainly not a personal product that they offer.

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