written by eddduck1948 on 24/10/2018
Easy online process. My wifes and my cards arrived within just over a week. Good communications. Easy to activate. Rang customers service (for something I didn`t really understand) - they answered within half a minute (7pm) and the rep was friendly and helpful.
written by Breen282 on 23/06/2016
took me less than 5 mins to get a decision and they offered me £1500 credit limit was surprised, highly recommended. Simple application form and easy to understand.
written by BryantWhitaker1992 on 12/02/2016
Applied for Ocean Credit card and was approved...£1500 was amazed as I'm an ex bankrupt. I'm very greatfull at being given a second chance and to improve my bad credit! Thank you :)
written by on 03/01/2016
After being discharged from bankruptcy just over a year ago, despite being employed and never defaulting on any direct debits or agreements I was unable to get a credit card to use to rebuild my credit rating. Ocean finance seemed to offer everything I needed. After filling out a online application which only took 5 minutes, I was amazed when after a couple of minutes my application was successful. £500 limit with the expected high interest rate. However, I now have a second chance! Well done Ocean finance for giving me the opportunity to rebuild my credit score
written by Kaseyz348 on 14/08/2015
It makes a refreshing change to receive such fantastic customer service. I was kept informed at all stages of my re-mortgage and got a good deal. I would recommend Ocean Finance to anyone. The fees are quite expensive but worth it in my opinion as they helped me when my bank wouldn't.
written by on 09/07/2015
I've seen some bad reviews about Ocean Finance but to be honest, I have nothing bad to say about them, I'm due to complete tomorrow and have nothing but praise for them. After years of built up debt meaning sleepless nights, I contacted Ocean Finance and the help and advice I received was amazing, my initial contact and he was very thorough, explaining everything including possible increases in interest rates and how that would affect my payments. There are a lot of documents required but that's a good thing, they want to make sure you can afford the payments, from start to finish, I think the process was less than a month and the team were excellent. He got me a fantastic rate of less than 5% which saved me nearly a £1000 a month, I wouldn't hesitate recommending Ocean Finance at all, they are a totally legitamite company who look after their customers.
written by Emery276 on 08/07/2015
I have used the service twice. On both occasions I was dealt with by the same person, two years apart. I think it says something about a company when they retain good staff. I will be using the services again in three years time. I like that fact that you are kept informed, but only troubled when necessary. It really is a painless way to remortgage.
written by belfasthedley on 03/06/2015
I was almost going insane with the amount of money I was paying out on bills. I did a little research online before making the call and saw lots of positive reviews. I discussed my situation with my dedicated point of contact and within minutes he was able to tell me that I could possibly get a remortgage with a mainstream lender. This put me in a positive frame of mind but then the hard work really began. I had to get everything that the bank required such as payslips, utility bills and identification and send those to Ocean. They were returned inside a couple of days and the guided us through the entire process. The application was then submitted to our lender and we reached an agreement in principle. The guys at Ocean literally held our hands at every step and for that I am extremely grateful. Following a few minor hiccups with the bank and their exact requirements very thing was turned around inside four or five weeks. Our remortgage finally came through and we were delighted. The only slight negative was the fee paid for arranging the deal which could have been a bit smaller but other than that we are chuffed.
written by Thebaileyz on 03/06/2015
I've used Ocean before but forgot until other finance companies were taking ages then I remembered that I had used them previously. My rep, was clear, concise and honest. Another person I dealt with aided the transition also and was always polite and helpful. I will definitely recommend them as a first option to anyone looking to get a loan. If only all loan applications went that smooth.
written by August396 on 22/05/2015
The staff were friendly and very helpful. There were a number of people I had to deal with all of whom were very helpful but having to go over and over information already given was a pain. Notwithstanding the process was pretty quick.
written by Deacono6 on 12/01/2015
I can't thank the friendly staff at ocean enough, after being turned away several times from other lenders, due to a poor credit score, ocean took me under their wing and I was finally able to remortgage to get myself debt free and improve my credit score. The team were friendly, approachable, efficient and punctual. The whole process took 6 weeks! Thanks ocean!
written by jrep on 15/11/2014
Great customer support , polite knowledgeable staff who made the process fast and smooth
written by eeMacKay45 on 15/11/2014
Through the whole process ocean were fantastic, fast and with a professional service at all times. Our loan manager was fantastic. I would recommend Ocean in a heart beat. Very very happy. The fast process which I liked the most.
written by Duffycu150 on 02/10/2014
Dealt with an adviser, she was the ultimate professional always kept me informed as the application progressed , a credit to ocean
written by howardtshaw on 29/09/2014
Ocean Finance were very efficient right from my first contact with them. I felt re-assured throughout the process that they understood my situation and had identified the best possible deal. Following the initial agreement in principal they provided frequent updates even when I was travelling in Europe. They were also very tenacious with the mortgage provider, making sure that they moved my application along as quickly as possible, and were very effective at resolving an issue that arose with the land registry. I wouldn't hesitate in recommending them or in using them again.
written by Janey72 on 14/09/2014
Very professional and easy to talk too. Kept us informed on a weekly basis and nothing was ever to much trouble including chasing up the solicitor.
written by Lillianaa1985 on 28/08/2014
this company tell you they will help you with your debt but what they actually do is make it worse . You think you are paying it off but they actually charge you 90 % interest so you are worse off then when you first started and you r debt is still not paid . Avoid at all costs.
Written on: 06/10/2014
Dear Lillianna1985,
I'm sorry to read your comments surrounding Ocean Finance. I'm concerned by your suggestion that we have made things worse for you financially. I'm also unsure where the high interest rate suggestion has come from.
Clearly we'd like to look at this for you and see what exactly has happened. Please email us via the 'contact Us' section on our website and we will look into this for you.
Regards
written by LuisMacMillan177 on 28/07/2014
From filling out the form on the internet through the first phone call and onwards everyone that I spoke to was incredibly helpful and clear about what was going to be happening and when. I was very impressed with the speed that the process went through and also delighted that whenever there was anything that needed to be sent we received a prepaid and addressed envelope. Nothing was too much trouble for the staff and I would certainly recommend them to anyone needing assistance.
written by CeliaTownsend289 on 18/07/2014
Very attentive, polite and courteous team who supported us in getting finance despite myself and my wife being self-employed.
written by JeremyReeves on 17/07/2014
From start to finish the service was outstanding. Everything explained clearly and in great detail. A highly professional organisation with staff who know how to treat the customer with respect, who answered and explained ever question and made you feel at ease throughout the whole process. I would have no hesitation in recommending Ocean Finance. Make that initial phone call and see for yourself. I did.
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As rated by our community of reviewers
Acmurray's Response to Janey72's Review
Written on: 25/04/2015
Hi, how much were they prepared to lend you on a remortgage? I'm looking for a 90% remortgage.