AT&T Universal Credit Card Reviews

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1.1 stars
Average rating for this product is: 1.1 out of 5

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LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
Virgin Credit Card0.00%3 months16 months 2.98% or £3.00 fee3 months16.60%
MBNA Platinum Plus Visa0.00%3 months13 months 2.90% fee3 months15.90%
MBNA Platinum Rewards Visa0.00%3 months13 months 2.90% fee3 months15.90%

Average Ratings for AT&T Universal Credit Card

  • Customer service1.1 stars
  • Value for Money2.3 stars
  • Overall rating1.1 stars

 

4 Reviews For AT&T Universal Credit Card

  • already 19th Dec 2007

    Reviewer rating: 0.5 stars


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    Good Points: Ok at first.


    Bad Points: Brought my limit down without notifying me.


    General comments: I was a loyal 5 years customer with two AT&T cards in household. I NEVER had a single late payment! My husband was at the store buying a groceries and cashier told him that card was declined. I called customer service and they told me that they decreased my limit without even telling me due to some negative activity on my credit report. It is outrageous and I am closing both my cards since that is how they treated me as a good customer.

  • Bob9811 17th Aug 2006

    Reviewer rating: 0 stars


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    They lost my payment twice in 8 months! I confirmed that the check had cleared my bank, but they insisted that I had to send a copy of the front and back, BOTH times! By the time they figured out their data entry error, they had jacked up my card rate to 'default' 20%!! Then they refused to lower it again, and when I yelled at the clerk, they closed the account and wanted payment in full. There was no recognition of their mess-up having caused the whole problem!!!

  • G Braggs 15th May 2006

    Reviewer rating: 2 stars


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    I have to constantly call AT&T to be sure they received my credit card payment on time. I mail the bill the same day, and no later than the next day after receiving my statement, they never receive it on time. All other bills mailed the same day as the AT&T bill are received and posted within 3 - 4 days. Three weeks later, and AT&T have still not received the payment.

  • tannar Rank: Lance Corporal 24th May 2005

    Reviewer rating: 2 stars


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    I had a late payment on my AT&T Universal Card which I could not have possibly helped, my wallet had been stolen and I got my new bank info the day before my payment was due. On my due date I changed my bank info and made my payment not realizing that they take 6 days to update new acct info. The payment was processed on the old acct # was returned, then late. Two fees and my 0% went up to 29.99% variable. I explained the situation that there was no possible way for me to get to have gotten that ...