Holiday Autos Reviews - www.holidayautos.co.uk

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Latest Reviews

“Poor customer service”

Written on: 24/04/2017 by lcMcCracken447 (1 review written)

I booked a hire car using Holiday Autos. There were issues at the collection desk for my hire car which prevent me from being able to collect my car. I understand this is outside of Holiday Autos control as the car hire itself is operated by third parties, however they were not prepared to refund any of my money even after I was told by Firefly (the car rental provider) that they had not charged anything for the car rental. I wouldn't use them again as the customer service was very bad… Read Full Review

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“Great car, easy pick up.”

Written on: 23/04/2017 by FredandBob (1 review written)

Great car, easy pick up… Read Full Review

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“hassle free renting”

Written on: 23/04/2017 by 483Newton (1 review written)

no problems with either online booking and payment, pick up at the airport,car rental, car itself, drop off, etc. all perfect… Read Full Review

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“Better than promised!!”

Written on: 22/04/2017 by KVfamily (1 review written)

Excellent customer service at Berlin airport Better car than requested Honest balanced opinion on extras at airport Value for money Drop-off a bit difficult to work out( all signage in German only!!)… Read Full Review

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“Holiday autos is great but the company I rented a car...”

Written on: 21/04/2017 by Romeronq145 (1 review written)

Holiday autos is great but the company I rented a car from gave me totally different car than the one I booked. I booked ford fiesta they gave my huge family dacia… Read Full Review

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“Value for money, no surprises”

Written on: 21/04/2017 by 1954Warner (1 review written)

Cheap, everything worked as expected, no surprises… Read Full Review

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“Car was clean and tidy, people at the rental desk when...”

Written on: 20/04/2017 by Mrswilko68 (1 review written)

Car was clean and tidy, people at the rental desk when friendly and helpful, we chose to hire a gps system too which decided half way through our holiday to lock us out, so I had to phone Budget for a PIN number. They were quick and efficient in helping and we foot the gps unlocked and were on our way again. The car was basically brand new with only 1000 miles on the clock, had all the mod cons in, air conditioning, touch screen CD player/radio, reasonable size boot space, enough (just about)… Read Full Review

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“Great service - located in terminal and easy access to...”

Written on: 20/04/2017 by Hansen221 (1 review written)

Great service - located in terminal and easy access to car… Read Full Review

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“Great car... but typical Italian chaos”

Written on: 20/04/2017

Arrived with the family at Naples airport, found our way to the car hire area via the free minibus service. Bit of a wait while the only agent on the desk dealt with the previous customer, but she was efficient enough when it got to my turn. Car itself was a brand new Clio, I was its first driver... just 11km on the clock... that was slightly daunting given I was about to hit the Italian roads!! No issues at all with the car during my time with it... pleased that the Sat Nav hadn't been… Read Full Review

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“Good price but please stop the hard sell at pick up”

Written on: 20/04/2017 by Alvarezcb81 (1 review written)

why try and sell me car breakdown at 5 euro a day when I already have it in the hire price, same for the CDW insurance which I already told them I had. Just stop it , it`s annoying. Don't put 5 days on the invoice for the hire duration when I only hired for 4 days… Read Full Review

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“Excelente Staff, excelente carro, So tenho uma...”

Written on: 20/04/2017 by EvelinPuckett (1 review written)

Excelente Staff, excelente carro, So tenho uma critica a fazer estive um pouco (20 minutos aproximadamente) a espera para ser atendida quando fui buscar o carro que depois de uma viagem de aviao e cansativo. Mas o pessoal foi muito atensioso, simpatico e profissional… Read Full Review

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“Good service, clean and brand new car.”

Written on: 20/04/2017 by PrestonGarrett (1 review written)

The service and friendly staff was excellent. The car was brand new and extemely clean but in my reservation the offering was "VW Golf or similar" they have given a Skoda Rapid which is below this type. It should be Skoda Oktavia at least… Read Full Review

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“Failed car booking and refusal for refund”

Written on: 19/04/2017 by theruby (1 review written)

The rental company we booked through Holiday Autos failed to honor our request because they claimed we needed an international driver's license. Holiday Autos had indicated in the confirmation email that we only needed a "full" driver's license. We had to book at a much higher rate elsewhere and Holiday Autos ignored our request for a refund… Read Full Review

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“Holiday Autos were good to deal with, Payless in...”

Written on: 19/04/2017 by Mearns1835 (1 review written)

There were 2 staff and 2 terminals and neither seemed to know what was going on. 2 renters ahead of us in the line and nearly 50 minutes later before we were served. Took a further 30 minutes before we were given keys to the car. Meanwhile one of the staff sent to the car park to dispatch cars. No idea where he went, as it was another guy we say, a further 20+minutes later - total disorganisation and chaos, not what you wAnt after your flight and very frustrating when multiple cars were… Read Full Review

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“Great efficient car rental”

Written on: 19/04/2017 by IsabelleAguirre (1 review written)

Slight confusion where the desk was to arrange pick up but once we looked closer at our voucher we realised it tells you which company and we found the desk straight away, it's always worrying when you're in a new place so I advise you check the paper work carefully as it's all on there. Every thing from sorting out paper work, picking up car and dropping off went very smooth. The car was in very good condition and they gave it a good check over before and aftrer pick up. Would be happy to use… Read Full Review

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“Recommended Rental Cars”

Written on: 18/04/2017 by Suneclipse (1 review written)

Thank you for fast service and professional customer service… Read Full Review

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“Perfect economic little car”

Written on: 18/04/2017 by vcstenson (1 review written)

We picked up the car after about a 20 minute wait at the airport. The car was easy to drive. It was a little dirty but not too bad. No one on the desk on return but posted keys into box. No problems at all… Read Full Review

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“Hert at Catania very good, no hard sell on the extra...”

Written on: 18/04/2017 by Wiley159 (1 review written)

Hert at Catania very good, no hard sell on the extra insurance I had bought from holiday autos when I booked the car. Car pick up and drop off excellant… Read Full Review

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“Perfect from booking to drop off”

Written on: 18/04/2017 by Giancarlo317 (1 review written)

Excellent service from Holiday Autos. Used frequently and always excellent. Booking process easy. They use top hire companies and cars are always as described and high standard… Read Full Review

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“Barcelona car hire was good!”

Written on: 18/04/2017 by Sherlyn1953 (1 review written)

No horror stories, no one trying the hard sell on the extra insurance, no one charging to my credit card. Thrifty guy at the car pick very professional, helping us spot all the exterior marks on the car before we signed. Checked it all and signed immediately we dropped off 10 days later. Minimal blocking of deposit to my credit card unlike other companies. Was full to full policy and the on airport petrol station had run out of fuel. Small map showing other petrol stations would be useful… Read Full Review

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