Holiday Autos Reviews - www.holidayautos.co.uk

★★★★☆
4.0 / 5
5572
83% of users recommend this
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Latest Reviews

★★★★☆

“GOLDCAR IBIZA AIRPORT”

Written on: 21/10/2017 by xhLeonard476 (1 review written)

An efficient on-airport car hire service. Helpful staff, nice clean newish car and a reasonable price. Their cars are located on the roof (4th Floor) of airport Car Park No.2, so just a couple of hundred metres walk to the terminal building, which makes for relatively quick and easy car collection. PS. Like all car hire firms in Spain, they briefly tried to sell me additional damage waiver insurance, but once I advised them of my damage waiver insurance purchased in the UK (much cheaper) they… Read Full Review

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★☆☆☆☆

“Bad Customer Service”

Written on: 20/10/2017 by Amari1992 (1 review written)

Do not use this company. Their paperwork had the wrong address and car hire details and as there was no representative of the car hire company a the airport we were directed to the wrong car hire center where we waited for an hour and a half and when we were seen we were told we were at the wrong place. We then had to walk with cases to the correct location where they charged us additional insurance. We have tried to resolve this on our return and the customer service is simply to avoid any… Read Full Review

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★★★★★

“great service”

Written on: 19/10/2017 by McCleary1958 (1 review written)

picking up the car in belfast was quick and easy ,the car was clean and no damage,getting out and into the airport was great stress free signs every where… Read Full Review

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★★★★☆

“Very clean car”

Written on: 17/10/2017 by hbOlson448 (1 review written)

Excellent clean car. The only reason I did not give 5 stars is because at collection the sat nav was not set in English. I only realised there was sat nav after driving off. The reception staff at point of return was not as friendly as the one at the time of collection… Read Full Review

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★★★★☆

“Great site - easy to access use - typical Israeli service”

Written on: 16/10/2017 by ajSampson20 (1 review written)

Great site - easy to access use - typical Israeli service… Read Full Review

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★★★★★

“Great service - recommended ”

Written on: 15/10/2017 by as260478 (1 review written)

Alamo pick up at Halifax was smooth, fast and friendly! Very nice vehicle!. Staff were excellent and very helpful in every way! Highly recommended!… Read Full Review

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★☆☆☆☆

“Circus”

Written on: 15/10/2017 by hhMorris311 (1 review written)

I urge anyone reading my review to please not use this company. My girlfriend and I rented a car through ok car rental via holiday autos. Upon collecting the car we were taken by shuttle bus to the rental site(which was not made clear as we assumed we collected at the airport)where we were met with a two and a half hour wait before we were called upon eventually to collect our car. We drove away three hours later then when we booked to collect the car. We tried to cancel through holiday autos… Read Full Review

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★★★★★

“easy and practical application”

Written on: 15/10/2017 by 27Turner (1 review written)

Holiday Autos should take the reviews of the customers seriously… Read Full Review

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★★★☆☆

“Extra charges which were not stated anywhere.”

Written on: 13/10/2017 by Dale226 (1 review written)

Extra charges which were not stated anywhere… Read Full Review

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★★★★☆

“Good customer service”

Written on: 13/10/2017 by RodneyHill373 (1 review written)

The car was a higher spec than I’d requested, the desk was busy given a flight had just landed that been said I didn’t see anyone waiting too long or being rushed that speaks highly of good staff training and high quality customer service, drop off was only slightly more problematic but that was due to circumstances outside of the staff control and they were only to helpful in assisting us… Read Full Review

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★★★★☆

“Holiday Autos car hire Pisa”

Written on: 11/10/2017

Excellent service from Holiday Rentals but I would not use Europcar again. The car was not what we ordered Europcar saying it wasn't big enough despite the website saying it was. Another 7 Euro a day. Car had many scratches and marks. We were then charged £500 for a minute mark on a door ......It would appear from the state of the damage to the car when we collected it that Europcar charge extortionate rates to the customer for damage but do not use the money to get the cars repaired ...... I… Read Full Review

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★★★★★

“Quick and easy”

Written on: 11/10/2017 by BillMac2 (1 review written)

Not sure what to expect ~ odd name. However, it was excellent. Efficient, friendly staff. Very quick process. We rent every month, and this was the quickest we have ever encountered. Also got a chocolate each ~ can’t be bad. Car was clean inside, but not so clean outside… Read Full Review

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★★★★★

“Great response from HolidayAutos”

Written on: 10/10/2017 by 361Gorman (1 review written)

Had problems with the local Avis agent- response from HolidayAutos was good and very quick. Will certainly use HolidayAutos again but not the local Avis agent. Whilst waiting for the agent another couple also came in and were complaining about him. Shame as normally Avis are so good but only takes one bad apple to ruin the barrel… Read Full Review

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★★☆☆☆

“Service charge on petrol”

Written on: 09/10/2017 by FionaMalloy247 (1 review written)

The Company has a service charge on petrol, even if you return it with full tank. That service charge should be included in the total price from the beginning. Without the service charge the price seems to be a lot cheaper than their competitors and give the customer a wrong Picture… Read Full Review

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★★★★★

“Basic solid car rental.”

Written on: 08/10/2017 by Danicay177 (1 review written)

We got the car we rented- for 4 persons, room for4 pieces of luggage. Car was clean inside and out. The whole process was as we expected… Read Full Review

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★★★★★

“Hacienda del alamo”

Written on: 08/10/2017

Hired a car from goldcar service was brilliant and the car exceeded our expectations well done… Read Full Review

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★★☆☆☆

“Bad customers service”

Written on: 08/10/2017 by ilya82av (1 review written)

I've rented a car in CDG airport via Holidayauto company. In the airport I got the car with manual transmission instead of auto transmission, as it was ordered and paid. At the end end of August I opened a service case at Holidayautos, but till now didn't get acceptable response from them. All I get is "wait, we are investigating". Unacceptable service!… Read Full Review

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★★★★★

“Car hire”

Written on: 08/10/2017 by CristinaMatthews (1 review written)

Very quick and efficient we were in the car and away in under 20 mins… Read Full Review

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★★★☆☆

“Clerk was helpful but we had booked a car with GPS and...”

Written on: 08/10/2017 by MohamedGentry203 (1 review written)

Clerk was helpful but we had booked a car with GPS and car received did not have. They sorted the problem but took close to an hour and missed time at an amusement park… Read Full Review

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★★★★☆

“As stated on the Tin”

Written on: 07/10/2017 by Floydman (1 review written)

fast efficient service at a reasonable price. Car was damaged on collection but was duly noted . Car had more features ie sat nav than was advertised … Read Full Review

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