Holiday Autos Reviews - www.holidayautos.co.uk

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Latest Reviews

“Beware of hidden charges/bad service with Holiday Autos.”

Written on: 27/08/2015 by Braelyn339 (1 review written)

Booked a car to pick up at Malaga with Record Cars. When got there was told euro 25 handling fee, euro 70 for tank of fuel and euro 1200 deposit..!! I had already paid £400 for car hire, so had no choice..!! Staff in Spain very rude - I called Holiday Autos helpline who told me nothing they could do.! Be very careful booking with Holiday Autos - lots of hidden charges & very poor service. I've booked rental cars many times in the past, this is by far the worst experience, I would never use… Read Full Review

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“Pisa Airport Green Motion”

Written on: 27/08/2015 by Joey1972 (1 review written)

Arranged car hire from airport. Do not hire via Green Motion they do not have a rental desk at airport but a shuttle bus 15 km awY. We arrived late and the bus had gone. Had to hire from Avis direct and pay near£300 euros. After complaining to holiday autos we have received a token of goodwill of £98 pound. Be warned this compny is not on site and close at 6.0pm most of the other car rental companies had not heard of them and they were open until 10 pm… Read Full Review

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“Car Hire Office Closed”

Written on: 18/08/2015 by Gomez1991 (1 review written)

This is my experience. I booked a car through Holiday Autos and had arranged to pick the car up by 4pm on Saturday 15th August. I arrived at the Europcar office on the Industrial Estate in Morecambe 90 minutes before the time of pick up only to find the office closed. I rang a number outside the office; there was a recorded message with the office hours. Closed till Monday. I had to take my taxi back to Lancaster train station and use public transport to reach my accomodation in the Lake… Read Full Review

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“Gave us Dollar/Thrifty and had awful experience”

Written on: 03/08/2015 by simonatkins (1 review written)

Car Hire from Dollar/Holiday Autos To summarise: o. Not met at airport - After 5 hour flight to have to chase the company on the phone creates anxiety and leaves you concerned they forgot about you. o. Not welcoming - the man (owner) showing me the car was really miserable and not a first great impression for your holiday. o. Terrible Car - the car was of very low to poor quality both cosmetically and mechanically. It was missing bits of trim and tiny dents all over and you have to sign a… Read Full Review

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“Appalling Customer Service and misleading reservation...”

Written on: 31/07/2015 by Brendenf192 (1 review written)

I booked a car through HA at Madrid Airport for 24/07/15 with Keddy / Europcar. It was a bit more expensive primarily because I wanted "Airport pick up / based" car hire rather than have the hassle of catching a bus to a depot On my arrival at the Europcar Desk at the Airport I was told that my agreement related to a City Centre location - a taxi ride of some 30 euros (the same on return as well). I had all the relevant docs including DVLA Licence check codes and the agreement. They refused… Read Full Review

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“Easy hustle free booking”

Written on: 31/07/2015 by Sakfcuk (3 reviews written)

Used this website for first time, was pleased with confirmation quick as within half an hour also had repeated reminder, you can also cancel up to 24 hours which was good, found to be cheapest for my Sharjah trip in July 2015. Well pleased nothing hidden all explained and quoted well and clear, use them… Read Full Review

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“Worst car hire experience”

Written on: 31/07/2015 by jvEdwards351 (1 review written)

I hired a small car from ANcona airport. I had already bought excess insurance but when i got to the airport they required a 2000 euro deposit on a rental cost of 100 euros! I tave them my amex card as this was the only card with this liimit . They didnt take amex so i had to buy insurance all over again to reduce the deposit to 600 euros and pay it on another card. So i am down 200 euros already. I recieved the car and drove off. We spent 30 minutes on the freeway trying to get ithe aircon… Read Full Review

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“INSURANCE RIP-OFF - DO NOT USE!!”

Written on: 30/07/2015 by ParkerCurtis (1 review written)

Booked car hire in Sicily through Holiday Autos. Bought excess and damage insurance as part of the price. Told by local hire agent (Firefly) that they would not honour the insurance - typical rip-off! Wrote to Holiday Autos immediately on return, and completed subsequent satisfaction survey, complaining about this. Have heard absolutely nothing. If they know what's going on (and from lots of other reviews on here they surely can't be unaware). If they don't know what's going on, they're… Read Full Review

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“this company will rip you off”

Written on: 29/07/2015 by maisie01 (1 review written)

I booked a car hire to be collected at Malaga airport with Marbesol - a very reasonable rate - in fact so reasonable I called you twice to seek assurance that this was the total amount I'd have to pay. I arrived at the airport to find out that my Axa insurance wasn't fully comprehensive as I had requested from Holiday Autos when I took it out. I was then informed that I had two choices: pay 95 Euro and a £1500 deposit and stick with Axa's non-comprehensive insurance ie take a risk … Read Full Review

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“Never ever again Holidayautos, Cartrawler or Gold Car”

Written on: 23/07/2015 by Lemoni (1 review written)

We made a very bad experience with them like lots of other travellers. Never, never, never again!!! Behind Holidayautos there is a company named Cartrawler. You have a contract with Holidayautos but in case of any problem, you only communicate with Cartrawler. Their business is very untransparent and doubtful because at the end noboday will accept your contract. You will loose lots of money like we did. Please be warned… Read Full Review

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“car hire on crete”

Written on: 23/07/2015 by Gillespie80 (1 review written)

very helpfull staff, upgraded us to a larger car at no extra cost, car was fine, not the newest but all worked fine and a lot cheaper than the big rental companies. easy to pick up and take back, staff checked around the car with me, so no nasty surprizes on the card. Will be using them again… Read Full Review

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“1st Prize to Enterprise”

Written on: 22/07/2015 by Vegasz39 (1 review written)

Friendly and quick service… Read Full Review

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“Directions”

Written on: 22/07/2015 by AnnaliseHenry (1 review written)

Directions to desk in Stuttgart airport were not very good. Staff at the desk were very helpful, but again directions to find the car were hard to follow. It was a little better on returning the excellent vehicle… Read Full Review

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“Easy pick up. Good car. Would use company again. ”

Written on: 22/07/2015 by 57McFarland (1 review written)

Easy pick up. Good car. Would use company again… Read Full Review

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“Great Car Hire”

Written on: 22/07/2015 by Carissa350 (1 review written)

Good budget car at a nice price. The car was clean and well presented. Fuel policy worked well… Read Full Review

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“car was lovely and staff very friendly”

Written on: 22/07/2015 by RyleeBaldwin159 (1 review written)

car was lovely and staff very friendly… Read Full Review

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“Very good experience.”

Written on: 22/07/2015 by psKane489 (1 review written)

We chose a small mechanical car, but upon appearence we got automaed car and it happened to be a cabrio - exactly what 2 girls need for there little jorney. So everything was fine except for car mats were absent. We are very delighted with a service and the car itself… Read Full Review

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“It was a good experience, although girl at Eurocars...”

Written on: 22/07/2015 by 23Diaz (1 review written)

It was a good experience, although girl at Eurocars did try and push upsell... … Read Full Review

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“Slick and Efficient”

Written on: 22/07/2015 by ltCarver400 (1 review written)

Great service, fast check in and good car given… Read Full Review

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“Hassle Free Experience”

Written on: 22/07/2015 by MitchellBarr138 (1 review written)

No queue at desk. Friendly staff. Great car Really quick processing… Read Full Review

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