RentalCars.com Reviews - www.rentalcars.com

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Latest Reviews

“Sly and deceiving”

Written on: 29/07/2014 by hendywallace (1 review written)

The fee was &349 in total and then when I put my details in and pressed book I have now seen that they have charged me an extra &60 quid for damage cover. I guess thats how they make their money from stupid people like me!… Read Full Review

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“Good deals all round”

Written on: 29/07/2014 by McNallyco1 (1 review written)

Clear information. Fast site… Read Full Review

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“Service Lets you down”

Written on: 29/07/2014 by Hardons (1 review written)

We were DISGUSTED with our experience with your call staff when we phoned from Barcelona airport on 11 July 2014 to advise that our flight had been cancelled and that we were not aware of what time we would arrive at Malaga. The man that we spoke to was completely unhelpful. We were already in a distressed state at our flight being cancelled and having to fly several hours later via another airport and then have to bus to Malaga. He inferred to us that as we hadn't advised a flight number… Read Full Review

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“Be ware of fraudulent billing from Rentalcars.com partners”

Written on: 29/07/2014 by Freeadvisor (1 review written)

I am a Canadian customer. I booked a car for my Europe trip in June 2014 thru Rentalcars.com. The price was good but did not realize how much more they will charge me from the back door. The car was provided by Alamo and location managed by Europcar Paris 1200. They told me the car will have a full tank but when I got the car the fuel gauge indicated it was just slightly over 3/4th full. They already took 40 minutes to process the paper and deliver the car so I decided not to make an issue out… Read Full Review

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“Super car hire from start to finish.”

Written on: 29/07/2014

It is so easy to hire a car from rentalcars.com. The whole process from start to pick up could not be easier. Whether on the web site or through an agent could not be more efficient.take out the extra insurance with rentalcars it really does save you money should you have a bump. Overall excellent value and superb service. Thanks… Read Full Review

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“excellent service, value for money”

Written on: 29/07/2014 by jaRandall285 (1 review written)

Friendly people at the desk, the car was in perfect condition and drop-off went smooth. No remarks at all… Read Full Review

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“Excellent Car and Services”

Written on: 29/07/2014 by KyraStevenson (1 review written)

Excellent and Highly Recommended Car Rentals… Read Full Review

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“easy to get my car booked”

Written on: 29/07/2014 by McCrackenfo465 (1 review written)

It was so easy renting my car online and the price was great… Read Full Review

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“Italy stress free”

Written on: 28/07/2014 by BJElliott (1 review written)

I hired a car from Sicily by Car at Florence airport. We had to get a bus to the car hire location however it was laid on, easy to find and was efficient. When we got to the Sicily by Car desk we were able to immediately talk to a representative and were quickly dealt with. The agent took care to walk around the car and pointed out known minor damage. The car was clean and had low mileage. It operated perfectly for the whole trip. The agent also took the time to help direct me to the auto… Read Full Review

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“Offered me price in euros and then charged me same in...”

Written on: 28/07/2014 by 304Conley (1 review written)

Offered me price in euros and then charged me same in Pounds… Read Full Review

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“Alugaria novamente”

Written on: 28/07/2014 by w.ruiz (1 review written)

Foi a primeira vez que aluguei pela RentalCars e fiquei preocupado pois o preço estava muito abaixo dos outros sites, então aluguei a primeira vez... mas, na mesma viagem, acabei alugando a segunda! Aluguei na Dollar que, apesar dos comentários, foi ótima. O carro normalmente é mais simples do que as outras (Caravan Dodge e não a Chrysler Town&Country, por exemplo), mas isso não mudou nada e o custo-benefício foi ótimo! Havia um temor, também visto nos blogs da vida, de que além do… Read Full Review

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“flexible enough for a changable customer!”

Written on: 28/07/2014 by RowanHampton286 (1 review written)

i like the fact that you search different suppliers. When i had 2 separate changes of dates and intineries, there was no hassle either online or when i called. The guy was friendly, efficient, explained the requirements and insurance cover. I will use your company again… Read Full Review

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“ottimo servizio e prezzo”

Written on: 28/07/2014 by dodo71 (1 review written)

Ho noleggiato auto attraverso rentalcars diverse volte ( Grecia, Stati Uniti, Germania, Danimarca, Italia). Prenotazioni sempre puntuali e ottima disponibilità ! Consigliatissimo ! Unica nota negativa sono alcuni operatori delle compagnie di noleggio, poco disponibili, cosa che non riguarda assolutamente rentalcars… Read Full Review

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“Excellent Car Hire”

Written on: 28/07/2014 by dianevp (1 review written)

We had it all, great service, great car, excellent value for money, what more could you want. Highly recommend rental cars.com… Read Full Review

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“Friendly, Helpful staff.”

Written on: 28/07/2014 by Travelite (1 review written)

From the very first booking was easy on-line and when we arrived the collection of the car was good very helpful staff. We returned the car after our trip and that was done efficiently too. The part we were most grateful for however was the kindness of a young valet, employee of Avis who drove into the airport from the valet depot and let us follow him in because we were lost. This was a kindness we did not expect to see and we were so grateful this young man needs commending for his good… Read Full Review

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“Car hire made easy”

Written on: 28/07/2014 by cypruslover (1 review written)

Using rental cars.com made it so much easier to hire a car. Everything clearly set out and staff members in UK so helpful. On arrival at Larnaca I was a bit apprehensive but needn't have worried the staff at Europcar were really pleasant and helpful with no problems experienced. Will definitely use rental cars.com again. Would suggest full protection insurance is purchased before holiday to cover all damage excesses. We felt totally reassured obtaining the full excess cover before… Read Full Review

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“First class car hire service”

Written on: 28/07/2014 by CAMK (1 review written)

Collection of Car was efficient, no waiting, extremely helpful, friendly staff, most unusual at majority of Car Hire desks especially at airports in July. Car was exact model requested and spotless too, and no extra surprise costs. Adding extra driver at later date at TGV station, courteous staff suggested as one driver was leaving more cost efficient to take one driver off then add an additional driver at no extra coat. Finally Fuel costs no hidden extra charges, collect with full tank and… Read Full Review

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“Feel Ripped off”

Written on: 28/07/2014

The website was misleading and then when we picked up the car we had to pay a $2000-00 deposit.We phoned rentalcars.com to talk over the contract and they couldnt care less,we feel we were taken advantage off and will make sure other customers know about our dissapointmemt.Will not be using them again. … Read Full Review

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“Choose a well known car hire company...”

Written on: 28/07/2014 by MarionA1950 (1 review written)

I used Hertz in the UK. I collected the vehicle from Gatwick North Terminal. It was very easy and efficient. I dropped the vehicle at Heathrow; the signs to Hertz car rental drop off were easily seen from the road. There were many staff which expedited the drop off process. In a previous car rental in the UK, I chose a lesser known car rental company. The actual car was fine, it was just where you had to collect and drop off which was a distance from Heathrow. I found that stressful because the… Read Full Review

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“Avoid at all costs”

Written on: 28/07/2014 by 261McQueen (1 review written)

Rentalcars.com are theives. I wish I'd looked at their facebook page and seen the countless warnings before I made the mistake of booking with them. I booked and paid for a car online. They didn't send me any kind of confirmation email. We got to our destination - Nice (France) train station. With no confirmation email we asked around at every car rental booth. No car no booking in my name. Rented another car for 4 times the price (the last one available at Nice Station) for an absolute… Read Full Review

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