RentalCars.com Reviews - www.rentalcars.com

★★★★☆
4.0 / 5
24238
85% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
RentalCars.com - www.rentalcars.com - Ask a question now

Media Gallery for RentalCars.com - www.rentalcars.com

RentalCars.com - www.rentalcars.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“Charged 90%, but no car and no help”

Written on: 25/04/2017 by 245Frost (1 review written)

Rented a car in Spain from Hertz via rentalcars.com. Plane was delayed due to de-icing so we arrived late (after mid-night). no car was available so we had to rent from another company at a higher cost. Rentalcars.com informed me that I accepted their terms and conditions when I placed a reservation online. The T&Cs say if your late, you are not entitled to a refund. Since they took the money out of my account well before my departure date, I had no recourse. They graciously gave me a 10%… Read Full Review

Visit www.rentalcars.com
Report this review

“Very bad experience!”

Written on: 24/04/2017 by Grantham492 (1 review written)

We had a car through Payless. One week after I booked the reservation with insurance, I cancelled the insurance because my own company would cover me. I cancelled the insurance 6 weeks before the trip. Then I began asking when I would see the refund to my card because they said 48 hours. Many, many phone calls later to various companies - Allianz (insurance carrier), Priceline, Rental cars.com- I decided I would never see the refund. Rental cars wrote an email saying they couldn't help me… Read Full Review

Visit www.rentalcars.com
Report this review

“Good service”

Written on: 15/04/2017 by Julianne150 (1 review written)

Correspondence is good, data is enough and somewhat clear. Some information concerning condition and details, especially technical terms on insurance, are still complicated and should be clarified more… Read Full Review

Visit www.rentalcars.com
Report this review

“I have now used rentalcars.com on 2 occasions. once in...”

Written on: 10/04/2017 by shdiiion (1 review written)

I have now used rentalcars.com on 2 occasions. once in Australia and once in the USA. It makes rentals easy and very price competitive. I will definitely use them again for my next rental… Read Full Review

Visit www.rentalcars.com
Report this review

“Convenient Car Rental In Amsterdam”

Written on: 09/04/2017 by Zul222 (1 review written)

Likes: This is the first time I am using the services provided by Rentalcars.com Overall I am very pleased with the choice of cars and the rates. Dislikes: The insurance cover was a bit confusing. There was an insurance option provided by Rentalcars during booking (which I took). On picking up the car, the renting company also suggested its own insurance (also optional but at much higher price) which I again paid for. Had I known, I would probably only take the renting companys own… Read Full Review

Visit www.rentalcars.com
Report this review

“A great experience”

Written on: 09/04/2017

We have had a juicy hire car for nearly four weeks and have had no problems. The pick up at Sydney was a bit slow, but this was made up for by the excellent service at drop off in Adelaide. … Read Full Review

Visit www.rentalcars.com
Report this review

“Best Deal Gran Canaria Airport”

Written on: 08/04/2017 by KristinaButcher (1 review written)

It was extremely easy to quickly compare a wide range of cars, companies and deals. Was pleased to get a great price on the very specific car I wanted. Will always use RentalCars in the future… Read Full Review

Visit www.rentalcars.com
Report this review

“quick,easy and efficient”

Written on: 08/04/2017 by 360Fagan (1 review written)

Collection and delivery easy process. The car was very clean and the staff very efficient… Read Full Review

Visit www.rentalcars.com
Report this review

“Satisfaction again!”

Written on: 08/04/2017 by 141Smith (1 review written)

I've been using RentalCars.com for several years and they continue to provide good service and good prices. I'll be continuing to use them in the future and recommend them to friends/family… Read Full Review

Visit www.rentalcars.com
Report this review

“Car rental Brisbane through Rentalcars.com”

Written on: 07/04/2017 by Mike0239 (1 review written)

Very easy collection process .Car was parked only a couple of minutes stroll from desk.Receptionist very polite & helpful. No problems on return ,deposit refunded by Thrifty within 4 days .Booking process with rental cars.com very simple .Was given good advice about taking out insurance against damage as the customer is liable for first $4000 in Australia… Read Full Review

Visit www.rentalcars.com
Report this review

“Top servce”

Written on: 07/04/2017 by Doherty360 (1 review written)

The combined Rentalcars and Sixt service was seamless and with very good efficiency. The car was almost brand new and in perfect preparation. Recommend to all to try… Read Full Review

Visit www.rentalcars.com
Report this review

“Simple and good value for money”

Written on: 05/04/2017 by bashfulbadger (1 review written)

Very quick pickup and dropoff with no extras (we had bought the annual car hire insurance online). Only problem was we travelled in Northern Ireland as well and could have done with a speedometer in both mph and kmh. Extremely good value for money - think it only cost about £30 for 10 days… Read Full Review

Visit www.rentalcars.com
Report this review

“Brilliant holiday rental.”

Written on: 05/04/2017 by Cart17 (1 review written)

Renting was quick and easy, the car was exactly what we wanted and was comfortable and easy to drive. No worries about fuel and information given clearly about what to do if anything went wrong. Return was quick and painless with the same high quality of care and transport to the airport that we had on arrival. Will definitely use them again. Excellent value for money… Read Full Review

Visit www.rentalcars.com
Report this review

“Our French car hire”

Written on: 04/04/2017 by Puckett202 (1 review written)

This is probably the fourth or fifth time we have hired a car through Rentalcars.com and each time we have had very good service. On this occasion, and not for the first time, we did not get the exact car we had ordered (a Ford Focus) but the Citreon 4 we were given performed extremely well and was very economical, if perhaps a little under-powered. However, it it everything we required of it and we are looking forward to our next hire in May… Read Full Review

Visit www.rentalcars.com
Report this review

“Easy Car hire”

Written on: 03/04/2017 by RemingtonTimmons182 (1 review written)

Booked a car for our two weeks holiday in Barbados through rental cars who used Direct Car Rentals locally. The car was modern and clean. The staff at the airports were friendly and very helpful. The process to drop off and pickup was quick and efficient. Would definitely use again… Read Full Review

Visit www.rentalcars.com
Report this review

“Fraudulent claim on booking site”

Written on: 02/04/2017 by gabdy (1 review written)

I used Rentalcars.com as they stated "we will never advise you AFTER booking of any further costs, all costs shown before booking". The following day I received an email (That I could NOT reply to) advising me of a $500 one way drop off fee. I had compared all the sites before I made the booking, so was aware that the one way fee does exist, however checking and rechecking of Rentalcars.com showed no further costs. UNTIL the next day. Sneaky and misleading. I ended up finding an email… Read Full Review

Visit www.rentalcars.com
Report this review

“What a shower”

Written on: 02/04/2017 by 263Trevino (1 review written)

I booked a car. Pick up Toulouse airport drop off Marseille Airport. Quote stated correct pick up and drop off locations and times. Price accepted, they look credit card details and reservation was confirmed. 2 hours later I receive an email stating that the was Euro 150 charge as I was not dropping off at the same location as pick up! NO DEAL!… Read Full Review

Visit www.rentalcars.com
Report this review

“Highly recommended”

Written on: 02/04/2017 by biRobb21 (1 review written)

The girl at the desk on pick up was excellent. Friendly, chatty but professional. I got an upgrade and the car was great. It was very clean and had no damage. The car drove well and I enjoyed driving it. Drop off was quick and efficient although the staff were a little surly but then it was late at night!! Have already recommended to a friend and they have booked. I have used Rental Cars many times now and have always found them to be the best value for money. The 'Hub Points' system is… Read Full Review

Visit www.rentalcars.com
Report this review

“Good times”

Written on: 02/04/2017 by 479Flood (1 review written)

very well set out very well done would rent again… Read Full Review

Visit www.rentalcars.com
Report this review

“Pick up and drop off”

Written on: 02/04/2017 by 146Montgomery (1 review written)

Two sets of terminals at a Perth, some distance apart. We picked up at the international terminal and dropped off at the domestic terminal T4. If you're doing this, let the rep know and she'll show you how to return your car to the other place. Also the nearest filling station isn't all that close, so get her to tell how to find it. It'll save a lot of last minute hassle!… Read Full Review

Visit www.rentalcars.com
Report this review
overview
www.rentalcars.com