RentalCars.com Reviews - www.rentalcars.com

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Latest Reviews

“Excellent”

Written on: 25/08/2016

It was our first time renting a car, and we were really happy how well everything worked. :)… Read Full Review

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“Takes the hassel out of looking for a car hire”

Written on: 25/08/2016 by Scott192 (1 review written)

I used to go direct to car hire companies, then I found Rentalcars.com who did this for me and took the hassel out of finding an available car when I needed one, especially at short notice. I have dealt with their customer services who have also been very efficient in sorting out a problem I had with an overcharge on a car hire. Will continue to use in the future… Read Full Review

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“VERY GOOD SERVICE, ONLY A BIT EXPENSIVE”

Written on: 24/08/2016 by Maliyah150 (1 review written)

When I arrived at the counter the keys of the car were ready and I got it in less than 5 minutes. Staff was friendly and efficient.It is important to always check the vehicle condition report, to avoid nasty surprises when returning the vehicle. In my case, there were several lttle scratches, that I doouble checked before boarding the vehicle… Read Full Review

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“Staff very efficient, location of car hire centre...”

Written on: 24/08/2016

Staff very efficient, location of car hire centre convenient. Car was as booked and nearly new. Would use Locauto again… Read Full Review

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“Quick, friendly & a new car!”

Written on: 24/08/2016 by 43Fisher (1 review written)

Brand new car, polite desk staff,easy drop off,reasonable price for this vehicle and time of year… Read Full Review

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“Great Value”

Written on: 24/08/2016 by 8Crouch (1 review written)

Hired the car through Rental Cars for 5 days at Innsbruck. Great Deal from MegaDrive. Car pick up took about 15 minutes. drop-off even less. Car was in excellent condition as well. Can't complain and recommend highly… Read Full Review

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“Excellent service ”

Written on: 23/08/2016 by anatne (1 review written)

Another car hit us from behind we were charged 260 Euro by the rental company. Since we took rentalcars.com insurance we got all the money back in two weeks without any hussle. When we called we were answered politely/ Each Emailwe sent got a quick response. Sometimed waiting call was long but we got an answer that is what important… Read Full Review

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“whole-hearted recommendation”

Written on: 23/08/2016 by einolem (1 review written)

after lokking locally and finding them very expensive, i looked on-line in chester. i booked it on-line...very easy ...and in-expensive. went to pick it up and everyone was so nice. ,everything explained. lovely car. when i brought it back . quick look over to check all ok and even given a lift to the bus stop. would highly recommend to hire from rentalcars.com...there to help… Read Full Review

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“Great choices provided and service”

Written on: 23/08/2016 by angela_nz (1 review written)

Was goo to get a number of options which we could compare to determine which company we would hire from. All information provided was great and we felt very well informed at all times. Will use the service again next time we need to hire a vehicle… Read Full Review

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“cant get hold of them, no phone numbers or emails”

Written on: 23/08/2016 by stevegoldsmith (1 review written)

Hired a car via rentalcars website and the car supplier was an absolute nightmare and we wouldn't allow us to hire a car after making up some rules that were not in any term and conditions. tried to phone rental cars but no phone numbers could be found that would connect us to anyone. also the live chat never ever works, been three weeks now and still not managed to get hold of anyone. the old saying you buy cheap and you pay twice also applies to rentalcars. we are out of pocket and had to… Read Full Review

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“Changes”

Written on: 23/08/2016 by Kinneyzq375 (1 review written)

Cant accurately make changes to reservation. You make the changes and they are NOT reflected accurately in the reservation… Read Full Review

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“Inter rent car hire”

Written on: 23/08/2016 by HarryGibbons (1 review written)

Very quick and efficient service, helpful smiling staff with good English. Pickup and dropoff very efficient even during busy times. Car had lots of dents and scratches but then again that's Spain so always take photos, having said that the staff seemed to know the state of the car already. Will certainly use Inter Rent again. This was my second time with Inter Rent. Office very easy to find from arrivals at Malaga airport. Access to fuel at airport was also very good as was directions to and… Read Full Review

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“Great Price”

Written on: 23/08/2016 by Kendalv402 (1 review written)

Booking made really easy and excellent price. Goog choice of vehicles to chose from also… Read Full Review

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“Get what you pay for.”

Written on: 23/08/2016 by karika21 (1 review written)

Last time I was in the UK had a rather unpleasant experience with a cheap car hire company. Suggest you go for a reputable company as there are so many things that can go wrong. I did not like the up selling at the counter and the excess excess they put against my credit card, but other than that the price was right and the car was almost new and very comfortable. The aircon worked a treat which was much appreciated as we did a lot of driving… Read Full Review

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“"Customer Service"=ZERO”

Written on: 22/08/2016 by Bowhunter77 (1 review written)

I rented a car thru them with Fox rental. the rental went back with Fox due to me being two hours late from a delayed flight. My car was given away and I had to fight to get another car. I got the car and everything was fine tell I went to return the car and I couldn't find anyone to help me. I ended up late for my flight due to Fox. then when I got home I checked my bank account and I was double charged for the car and double charged from rentalcars.com for insurance. When I contacted… Read Full Review

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“Watch out for the bollards”

Written on: 22/08/2016 by XelaYakcm (1 review written)

Good service overall and a nice new clean car. Watch out for the bollards, they have installed these inside the pavement to make it very tight coming in and out. The numerous scratches on the bollard show lots of people have hit these with an excess of £400 Green motion must be doing quite well out of this dirty trick (People landing after a long flight, elderly people and people driving a new car are likely to fall foul to this "s.cam". I enjoyed this trip but it put a sour taste in my mouth… Read Full Review

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“Incorrect massive deposit charges on car rental”

Written on: 22/08/2016 by hsKeating423 (1 review written)

Car rental deposit should be a percentage of the car rental charge. The agreement provided when car booked over the internet stated that £1,000 was required, and rental may be refused if this sum was not available. The local office of Europcar in Inverness confirmed this was totally misleading and incorrect. A copy of the incorrect voucher was emailed to the local staff, who where all very helpful. A correct charge was levied on the day by local staff… Read Full Review

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“Excellent service from Centauro though RentalCars,com”

Written on: 21/08/2016 by Andrew-S (2 reviews written)

Received a recommendation to use RentalCars from the owner of the villa we rented, and after looking around they did seem well priced. I wanted a Ford Focus and the cheapest available was from Centauro; it was surprising how much the price varied for the same car with different providers on the RentalCars list, so choose carefully. Damage excess of 1,050 euros was a bit scary and to cover this with any of these providers is pretty exorbitant (especially as the standard additional cover… Read Full Review

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“Good but check.”

Written on: 21/08/2016 by MikeDublinIreland (1 review written)

A very professional service. But demand that your car has a spare wheel… Read Full Review

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“Customer service closed”

Written on: 21/08/2016 by Hammondtp1 (1 review written)

I tried the booked a car on line twice in the last week the rental cars Website was playing up so I decided to ring the customer services centre once at 10 pm and again at 8.30am. After hanging on for about 20 mins on both occasions with a message telling me my call was a priority I hung up. Apart from the fact that the website was playing up waiting over 20 mins to get a call answered is not acceptable customer service… Read Full Review

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