RentalCars.com Reviews - www.rentalcars.com

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Latest Reviews

“Red spot review”

Written on: 29/09/2016 by LilyanaDavis (1 review written)

Excellent service nothing more could have been done for us, a very pleasurable experience, I would defineately recommend to friends and family… Read Full Review

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“Brilliant 10 stars ********** ”

Written on: 29/09/2016 by EastonFoley168 (1 review written)

Awesome service...Was easy to book online it took minutes... I had accidentally paid twice and they called immediately to let me know and refunded immediately.. There was a problem with our flights so we got in very late they served us immediately and also upgraded us which was absolutely lovely.. It made life very easy and was very much appreciated... I would definitely book them again without hesitation.. and definitely recommend them... 11/10 .. Thank you so much… Read Full Review

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“excellent”

Written on: 29/09/2016 by Cohena406 (1 review written)

Value for money, great service, quick and professional. Will use it in a future for sure. Thank you… Read Full Review

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“Dirty Car”

Written on: 29/09/2016 by PhilipHoughton (1 review written)

We received a car which had not been cleaned It had nut shells in the door trays There was a discarded coffee cup behind the gear stick The back seats had litter Looked like the car was returned and simply booked out No checks to verify if clean and in a fit condition to be handed over Basically a sloppy slovenly job Attention to basics would go along way… Read Full Review

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“Very good service.”

Written on: 28/09/2016

Very easy too & from airport. Would definitely recommend the service to others… Read Full Review

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“Efficient well priced and easy”

Written on: 27/09/2016 by N16annie (1 review written)

Chosen as received consistently good reviews. Easy to book, pick up process efficient, drop off super quick. Only lost points for one slightly grumpy agent but it was probably the end of a long day! Would be easily solved by a clear sign Instructing arriving customers to take a ticket number before joining the queue, so the staff don't have to say it so often. But good swift professional service and would be first choice next time… Read Full Review

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Davidhoffmanuk's Response to N16annie's Review

Written on: 28/09/2016

I was N16Annie's partner on this trip and echo her comments. I'd add that the staff made no attempt to force us to buy extra cover or upgrade, they were just helpful and efficient. After very different experiences with other car hires this was very welcome.

Minor gripes
the interior windows were very dusty and needed cleaning before we could drive safely.
a basic manual would have been helpful and saved us a lot of time figuring out the lights, wipers, aircon etc.

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“Economic safe and smooth”

Written on: 27/09/2016

Though it was a small car but it was in good condition, clean and ran smoothly without any problem throughout the ireland and it was very economic too. Fantastic car. Just let us know how to contact Ace Car Rental in your email when we arrive at the airport. As a first timer i have to ask around how to contact Ace Car Rental. You also should use the last report on the damages of the car so that there will not be any missed of damages marked on the insurance paper. Lastly, i would definitely… Read Full Review

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“Totally satisfied”

Written on: 27/09/2016 by Anderson88 (1 review written)

I rented a car in Brisbane for 7 days in September 2016 through RentalCars.com and was totally satisfied with the car company that they booked me with. They booked me with Thrifty and was treated very well by them. The rental price was reasonable. And when I mentioned to Thrifty that I am covered under the RentalCar.com comprehensive insurance cover they did not ask any more question. They gave me the key and I was off. Overall an excellent experience and will be booking through… Read Full Review

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“Very Efficient Car Rental process”

Written on: 27/09/2016 by TyroneReece (1 review written)

The ability to pick up and drop off a card with minimal paperwork and all under 10 minutes was outstanding… Read Full Review

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“Great experience”

Written on: 27/09/2016 by Lucilleg393 (1 review written)

We had originally booked to pick up the car from Townsville but flew into Cairns instead. There was no problem changing our arrangement, and it was even close to $100 cheaper because we were returning it to the same airport. Staff were most helpful, and the value for money was great… Read Full Review

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“i have no complaints”

Written on: 27/09/2016 by rembrandt1954 (1 review written)

Everything went smoothly from arrival to departure. Its always good to book ahead. Its too easy… Read Full Review

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“Check your Contract ”

Written on: 25/09/2016 by Toms74 (1 review written)

Overall good service for us and I can't complain given we had no problems. Picked the car up quickly and efficiently and easy driving onto the autostrade. A couple of quibbles though: First, as usual the Audi A3 or equivalent was a Renault Clio (albeit a larger than usual and sporty one); Second, be careful to check your contract. We were delayed in Naples and thought we might be late picking the car up. We contacted Locauto, who said that if we were more than an hour late, and we had not… Read Full Review

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“snowy ”

Written on: 25/09/2016 by whitehair (1 review written)

This company give the very best service easy to use & book a pleasure doing business with them you can't get better than 100% satisfaction. I recommend them to every one I meet & all my family & friends just keep up the good work… Read Full Review

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“Good service and price.”

Written on: 25/09/2016 by fgHatch500 (1 review written)

I have used this service on all my trips to Glasgow and found it very good for price and service. Staff were very helpful and supportive. I would also say to wait until you pick up the car before you pay for full insurance cover as InterRent do the full cover cheaper. If you prepay on line you'll be charged more and the cover is not cover at all you would be charged for any damage and then you would be responsible for claiming it back from the online company. So save your money and pay on… Read Full Review

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“Excellent experience”

Written on: 24/09/2016

Very clean car . Easy to find offices . Nice fast pleasant staff… Read Full Review

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“Great Car Rental In The Heart Of London”

Written on: 23/09/2016 by FelipeGonzalez (1 review written)

Don't know about you, but I hate the palaver that goes with renting cars. However, I've revised that opinion after hiring via RentalCars - it was breeze ordering one. Then,I was really pleased with the experience with Alamo at London St Pancras. The staff were incredibly friendly and did their jobs really well. The car itself was clean and easy to drive. Luckily, I knew that Alamo were owned by Enterprise, but in case you didn't know that, go to the Enterprise desk at St Pancras - there is… Read Full Review

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“Worst Customer Service Ever”

Written on: 23/09/2016 by Esme321 (1 review written)

We were promised a car that was never delivered. We were promised a 4x4 and paid extra for being under 25. We paid for 2 drivers and rental cars confirmed that we would be able to rent the car as long as we were above the age of 21. Upon arrival at our destination they informed us rentalcars prioritise sales over customer experience and have repeatedly mis-sold cars in this way to customers. It turns out that it is not possible to rent a 4x4 in our destination country if you are under 25, nor… Read Full Review

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“Good rental experience”

Written on: 23/09/2016

I have used RentalCars.com several time & am always happy with the companies I have used through them.Website is easy to use .This time I used Interrent & found them to be a really good company. … Read Full Review

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“Easy to use hassle free service”

Written on: 23/09/2016 by Teagan65 (1 review written)

Great service from all involved. The transaction on Rental Cars was easy and everything at the airport went smoothly both on pickup and drop off. I have just booked another trip. Highly recommended… Read Full Review

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“Hassle free and curteous.”

Written on: 23/09/2016 by 383Walker (1 review written)

Car was virtually new and of a higher spec, than we had requested. The inclusion of Sat-Nav was also a bonus. Staff were a pleasure to deal with… Read Full Review

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