Car Hire 3000 Reviews
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From 1 rating and 144 reviews
38% of users recommend this product
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144 Reviews For Car Hire 3000
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kwesi 6th Nov 2009
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These cowboys thrive on deception and greed. They delibrately don't make you aware that you will be HIT with a fuel charge when you pick the car up at the airport. They know that the fuel levy will be imposed and they choose not to make you aware of this additional charge. They boldly and misleadingly state on the confirmation voucher. "PAID IN FULL".
Don't assume that the price you see is the price you pay
- Read kwesi's full review and ratings (76 words)
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Guest 1st Nov 2009
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The booking was made on the internet. We ended up with Locauto at Treviso.
We were allocated a Chevrolet Aveo - inside was cleanish but not sparkling and the outside was very dusty so it had obviously sat in the park a long time. It was petrol, rather than diesel (petrol is dearer than diesel in Italy), with a very small boot and was very basic. We thought we were getting a Fiat Punto so were disappointed, but accept the Aveo is in the same group.
As usual a credit card imprint was taken b ...- Read Guest's review (215 words)
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Guest 29th Oct 2009
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I've used this company three times now; twice for the USA and once in Europe. I have found them excellent to deal with both online and by phone.
A lot of complaints here should be aimed at the (mostly European) hire companies themselves. It's time the EC took an interest in the scams.
The cost savings over the USA have been remarkable.- Read Guest's review (62 words)
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Guest 28th Oct 2009
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I have booked vehicle via Conmpany Economcar rent, but unfotunately I wait for the confirmation more than 48 hours and this company have charged me for1 euro Credit Card Fee. After I have book car in company Booking Group, they several times call me and find me very good service. Its not full prepay company but this its ok for me. I receive car in good spanish company but book on www.economybookings.com I will recomen this.- Read Guest's review (77 words)
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Guest 27th Oct 2009
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Booked carhire online requested automatic. Called to confirm that this info would be on voucher. Cust service were very courteous and helpful.
When we arrived at Avis desk although voucher read fully paid in Bold print, the girl insisted we had to pay, "you did not book through us directly contact them". She then called Carhire 3000 and they confirmed all was paid. She did not apologise and I felt rather annoyed. However we collected a beautiful automatic Mercedes and were very happy with the ...- Read Guest's review (132 words)
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Guest 26th Oct 2009
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Beware!
Although the quoted cost of rental is cheap, they hit you with huge fuel costs.
e.g. I was charged 70 Euros for a tank of fuel for the Peugot 207.
(I reckon at pump prices, I couldn't spend more than 40 Euros to fill this).
I was told I should not top up the fuel before returning the car 3 days later but I would be given credit for the unused fuel.
(So if 1/2 full I would be charged 35 Euros).
So rental is cheaper, fuel is extortionate. In future I will deal with a company that explains ...- Read Guest's review (129 words)
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Guest 26th Oct 2009
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Having read a number of poor reviews for Car Hire 3000 I felt I needed to write something more positive following my dealings with this company for a car rental in Lanzarote in April 2009. Although I booked the vehicle online I telephoned Car Hire 3000 to check my pick up details. The guy I spoke to was very helpful and knowledgeable. The car hire itself went without a hitch with the representative waiting as we left the arrivals hall. We were on our way less than 20 minutes later. The only ...- Read Guest's review (113 words)
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Guest 23rd Oct 2009
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The Hire desk was not where Carhire3000 told me it was,(terminal 1 Manchester airport) it had moved over a year ago, they didn't even know this on their helpline. When I finaly found the desk, the car I ordered 2 weeks previously was ready for me but at the wrong branch. I waited over an hour to for them to get me a different car. Just what you need after a long flight, carting all my luggage around, looking for the stupid rental office, and then being made late by their total incompitence.- Read Guest's review (92 words)
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Guest 15th Oct 2009
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THEY NEED TO SLAP A CAUTION STICKER ON THIS COMPANY AND ANYONE THEY DEAL WITH!!!!!!!!
We have had a HORRIFIC experience wit L'autocar in Italy via CAR 3000. You are encouraged to take out extra insurance....if you do not then you must inspect the car when you return as they will DEDUCT amounts and claim you've scratched the car!!! Whidh we had not!!! FOUR HUNDRED POUNDS for TWO tiny scratches and they were already there!!! A very bad lesson to learn!! I am now off to write to WATCHDOG!!! ...- Read Guest's review (89 words)
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Guest 14th Oct 2009
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We booked a car using this company although we normally use another company. However as the price was cheap we thought we would give them a try. Never again. We waited 2 hours at the airport before anyone came along to give us a car. We contacted the uk company by phone who promised to ring us back in 15 minutes but were still waiting! The car we were given had just been returned so it hadn't been cleaned and was filthy both inside & outside. I would never use this company again and would advise ...- Read Guest's review (103 words)
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Guest 11th Oct 2009
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Thought I would hire a car for week as worked out not much dearer than transfers to & from airport. That was before they told me I had to pay for a full tank of fuel and return it empty (there was no way I was going to use anywhere near a tank of fuel, I used about quarter)So I paid 40 euros and used about 10 (the car wouldn't even take 40 if empty)Rip off!!!!!!- Read Guest's review (74 words)
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Guest 8th Oct 2009
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There are some pretty aweful reviews on this website. I've never had to cancel a booking (which seems to get the most complaints). I have used carhire 3000 over a dozen times recently in UK, Hungary and USA. Every single time , my car has been ready for me, very good cars, no extra charges, and even a tank full of petrol this last time which I hadn't booked!
Their rates are excellent. Compare Enterprise booked locally in USA last week, 3 days was £112. Carhire 3000 was £189 for 9 ...- Read Guest's review (142 words)
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Guest 6th Oct 2009
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Very impressed. Excellent all inclusive rate atleast 30% cheaper than going directly via Alamo-US or Alamo-UK. For our booking from SFO, What we got is the same great car and service at 30% less cost. As adviced by other posters here, we made sure the booking exists as Carhire3000 is just a middleman. Everything smooth, money well saved!- Read Guest's review (56 words)
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Guest 2nd Oct 2009
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My experience with Carhire3000 was excellent.
There was 6 of us so it was very important that the vehicle (Opel Zafira) was able to carry that number in comfort.
I booked with Carhire3000 before reading any reviews, so I was very worried that something might go wrong. I need not have been.
The vehicle was exactly as agreed
The terms were exactly as described
We returned the vehicle as agreed with as near a full tank as possible. No charge was made to top the to the brim.
No extra charges wer ...- Read Guest's review (143 words)
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Guest 2nd Oct 2009
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I have received very poor service with Car Hire 3000. I echo the thoughts of others on this site that they give themselves a ridiculous 28 days to deal with any complaint and then do not honour this timeframe.- Read Guest's review (37 words)
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Guest 30th Sep 2009
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Emailed Car Hire 3000 for a quote to reservations-no reply. Emailed again-no reply. Emailed customer service- got auto response; they would contact me within 28 days!!!! They never did! Rang and was asked to re-send the mails, which I did. No reply! Wrote a letter to the general Manager- guess what?- no reply.- Read Guest's review (52 words)
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Guest 29th Sep 2009
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i booked with what i thought was avis it turns out to be carhire3000 which is a broker i was told i would pay i price here and that is the final bill
when i picked up my grotty avis car i had to pay tax and for a full tank of fuel but was told that i get a full tank and take it back full what a load of rubbish i paid double the amount that i thought i had to pay.i called them and emailed them but guess what no reply bad customer servive never again dont use these cowboys it will ruin you holiday ...- Read Guest's review (113 words)
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Guest 29th Sep 2009
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I have used carhire 3000 twice myself and three times through friends booking 3000... good costomer service alot cheaper... will def use again again.. and zero excess..... never had problems with payments taken out incorectly. and was upgraded... FREE of charge.- Read Guest's review (39 words)
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Guest 29th Sep 2009
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car hire 3000 rubbish! read the small print!!! if you cancel they will not refund your money!!!! they will quote you terms and conditions until you go away!!! please never use this company they are rubbish. i could give you 3000 reasons not to use them................... go direct to hertz avis or euro cars cut out the middle man! in short use this company at your own risk you have been warned! good luck- Read Guest's review (72 words)
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Guest 26th Sep 2009
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Booked a car Car Hire 3000, had it confirmed and printed off the voucher. Money was taken from my account, but arrived at Belfast for a funeral to discover that there was no car. After over a month of trying to get my money back, still nothing has happened. I will never use them again, their minimum response time is a ridiculous 28 days and that wasn't even honoured in my case- Read Guest's review (70 words)
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