RentalCars.com Reviews - www.rentalcars.com

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Latest Reviews

“good for simplicity”

Written on: 03/05/2015 by Georrgeo (1 review written)

THe overall experience was good. The issue with insurance was a problem, because if i had an accident, AVIS would charge me and I would have to claim back from this business. That made me nervous imagining the red tape involved in that transaction. try it anyway, it was cheaper than AVIS. The car was a good deal, went well, and we were happy. AVIS was a good crew to deal with. I used the GPS on my phone and the Metroview app. You still have to use your credit card with AVIS for deposits… Read Full Review

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“Efficient”

Written on: 03/05/2015 by ozy_margw (1 review written)

The driver of the shuttle bus was very friendly & courteous. The Customer Service personnel - although busy - maintained a very professional attitude, never trying to push the client through to get to the next client. When being attended to, I found the staff member very helpful - giving advice on toll fees, tourist sites etc. The car was in very good condition and I had no issues with it all… Read Full Review

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“ALWAYS A GOOD EXPERIENCE WITH RENTALCARS.COM”

Written on: 03/05/2015 by Jacksonol454 (1 review written)

We have used this company many times and will do so every time in the future. The main reason is cost - it is just SO much cheaper than going to a car rental company directly. When we did this I the past, we literally paid up to 3 times more! We mostly hire in USA where the costs can be enormous when you go direct. with RentalCars.Com, it is clear what you are getting and what insurance is included and what is not. The insurance cost for rental cars has always been a confusing issue for… Read Full Review

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“GETTİNG EXPENSİVE WHEN YOU RENT”

Written on: 03/05/2015 by 250Riley (1 review written)

I have found a car for 396 but after checking out it became suddenly 520. Beware they change the prices… Read Full Review

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“Good value for the money. ”

Written on: 03/05/2015 by Katherinez428 (1 review written)

Got a Citroen C4 picasso(automatic gear) instead of booked astra caravan, but no problem about that. Car was in excellent conditions and brand new. One remark: only automatic gear cars were available at the counter (preference for manual gear)… Read Full Review

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“aucune assistance!”

Written on: 02/05/2015 by AntwanCole391 (1 review written)

suite a la greve de la TAP, vous me pénalisez avec un surcout pour un fait indépendant de ma volonté. De plus aucune solution proposé pour joindre une assistance pour des circonstances exceptionnelles. Merci de compréhension … Read Full Review

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“Quick and easy booking”

Written on: 02/05/2015 by 360McCormack (1 review written)

Booking was quick and easy to make and the vehicle requested was delivered. I have no hesitation of recommending RentalCars.com… Read Full Review

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“Great Hire Company”

Written on: 02/05/2015 by vrSilva297 (1 review written)

Excellent hire company, very efficient and the price was fantastic...highly recommended… Read Full Review

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“Top Car Top Company”

Written on: 02/05/2015 by magicbeach2 (1 review written)

Forget the rest book the BEST . The name you come to trust and the cars you can come to enjoy driving… Read Full Review

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“Excellent service”

Written on: 02/05/2015 by 122Crouch (1 review written)

Using RentaCars made it easy to find the sort of car we wanted to hire, in the area where we were starting our trip. I'd tried going through the different company sites but had trouble comparing the offers. RentalCars made it easy for me to compare the different offers using the same benchmark… Read Full Review

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“Fast efficient and friendly”

Written on: 02/05/2015 by LucianKenny (1 review written)

Booking by phone is my preference to ensure my needs will be met, from the phone booking to the pickup, performance, cleanliness of car to ease of return, I have used this organisation before and will again. It would be helpful if the pickup site was under cover… Read Full Review

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“Budget Rental Car Experience”

Written on: 02/05/2015 by DixieGill (1 review written)

This was the first time I've traveled in 20 years and the first time I rented a car. I just finished a 9 hour flight with no sleep and was exhausted. I just wanted the car I preordered and to hit the road. I showed up at the counter grumpy. It was a wonderful experience, the lady at the counter was extremely helpful and professional. She answered all my questions and displayed a genuine attitude. I received my car fast and I was on my way. It was a great pleasure to do business with her and the… Read Full Review

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“Good, efficient car rental experience. ”

Written on: 02/05/2015 by petrob (1 review written)

Depot a little away from airport. Picked up as we got our bags by two friendly staff members. A short drive to the depot, a very quick check in and hand over of a car. Car clean and tidy. Arrived back at the easy to find depot two weeks later and was dealt with in a very efficient and friendly manner. Dropped off at the airport to end what was a very pleasant and easy car rental experience… Read Full Review

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“No fair practice when it comes to customer care!”

Written on: 02/05/2015 by Waddell105 (1 review written)

Definitely will never use your service again. You are clearly an aggressive sales bunch who make sure you are first on the list of websites that come up when searching but definitely last when it comes to fair pricing. £39 for a Ford Fiesta for less than a day was a lot. I paid it cos I wanted to get it done, was too busy and had too many taxis to get otherwise. On top of that you were pushing to charge an additional £28 to cover excess... that seemed ridiculous to me considering it was just… Read Full Review

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“watch for additional insurance”

Written on: 02/05/2015 by EdenMunn1984 (1 review written)

generally good but seriously let down by continually trying to add insurance to bookings, if you click the wrong link it gets added automatically. It's very easy not to notice you are clicking to add it inadvertently… Read Full Review

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“Competitively Priced”

Written on: 02/05/2015 by Tierney282 (1 review written)

Great that we were able to pick up from one airport and drop off to another. Booking staff were very helpful and price was much better than other rental companies. However, we felt that the engine wasn't in perfect running condition… Read Full Review

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“Good company, shame about one member of staff.”

Written on: 02/05/2015 by Wrenvx279 (1 review written)

The booking process, and car were excellent. The cost was high. The worst part was one member of the "check-in" staff who was extremely arrogant and intrusive, ie. asking questions which were none of his business… Read Full Review

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“That was so easy”

Written on: 02/05/2015 by raRoss27 (1 review written)

I used to use this website. I don't need another company. It's a piece of cake to rent a car, even if I'm not fluent in English… Read Full Review

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“The only one that worked! ”

Written on: 02/05/2015 by 415Cowan (1 review written)

This was the only site that actually managed to offer me a car for pick up from Avignon airport. Very pleased. Recommend… Read Full Review

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“Great service”

Written on: 01/05/2015 by Kuroneko (1 review written)

I arrived tired from a long journey to find that there was a computor problem. The staff couldn't have been more helpful and apologetic. I was very happy with the way I was looked after and was given an upgrade, a gesture I appreciated very much. I shall certainly recommend then to my friends and use them again myself. Thank you to the staff at Dover Docks. * Applause… Read Full Review

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