Stansted Airport, Crown Parking Reviews

Click here if this is your business
★★★☆☆
2.8 / 5
55% of users recommend this
Click here if this is your business
  • Ease of booking

  • Security

  • Value For Money

? Ask our helpful community of experts about this product or company
Stansted Airport, Crown Parking - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“Awful service”

Written on: 07/08/2013 by AJ123456789 (1 review written)

Crown parking also operates under stansteadmeetandgreetparking.co.uk do not use, they are very unprofessional. My car was returned to me covered in mud, damaged (dents and scratches) with 50+ miles on the clock (which they smarmily tell you is included in the T&Cs) -my own house is closer than a 50 mile round trip!! -The driver left the scene very fast after passing e my keys (they didn't even check ID on delivery of the car -i could have been anybody) -before even giving me the slightest… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Easy to use website. ”

Written on: 30/04/2011

Easy to use website.
Good value for money.
Car collected and returned at the times I booked for.
Will be using them again as it is a very convenient service at a good price… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Like most reviewers here I agree that Crown Parking...”

Written on: 28/08/2009

Like most reviewers here I agree that Crown Parking are rude, money grabbers. We booked online but needed to cancel the day after. We tried phoning them as we wanted to cancel with a human being to make sure got our money back, but they are such a tinpot bunch that they didn't answer the phone in 7 days of trying. Eventually I left a message for them and they called me back. They said that they had phone problems which is why they weren't picking up. Even though they admitted they had phone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“I booked twelve day parking with Stansted Valet...”

Written on: 24/08/2009

I booked twelve day parking with Stansted Valet Parking via the internet - very efficient service. On arrival in the set down lane outside the terminal entrance and almost before I had taken my cases from my car, an attendant was there and booked my car in and I was away into the terminal building in just a few minutes.

On my return I phoned the Valet parking Office located in the short stay car park area and was given precise instructions on how to get to their office reception. An… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very good. Never had a problem when using them. I have...”

Written on: 14/04/2009 by Uncle Bob (2 reviews written)

Very good. Never had a problem when using them. I have used Crown Parking 3 times now, and have never had any problems, everything went smoothly. There was nothing out of the ordinary in my booking - no late cancellations etc, so I have never had to test them in that way, but I will be booking with them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆

“I made a same day booking for a five day period on...”

Written on: 05/08/2008 by johnsmith1000 (1 review written)

I made a same day booking for a five day period on their website. In error I put a start time of 1600 on the form. I noticed the mistake on the confirmation email and pointed out that I should have put 1700. They said that they had no slot at that time. As I could not make that time I cancelled. They refused to refund any money saying the terms and conditions allow them to keep all the money as the cancellation was within 48 hours of the booking. I argued that I had made a genuine mistake and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“The website is easy to use. We were met on time and...”

Written on: 06/07/2008

The website is easy to use. We were met on time and the instructions of what to do and where we needed to go where very good. I would recommend it and I will definitely use them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆

“My booking was cancelled and they informed me on...”

Written on: 02/07/2008 by emmaadams (1 review written)

My booking was cancelled and they informed me on e-mail which I did not see. I turned up at 4am and was told they could not help me. I had to park in short term or miss my flight and when I complained was told that they only need to give 12 hours notice… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“I use Purple Parking meet and greet at Heathrow all...”

Written on: 02/04/2008

I use Purple Parking meet and greet at Heathrow all the time for business, so was looking for something similar at a good price for a holiday from Stansted.
I have used Crown Parking in 2006 and 2007 for two trips and they have performed faultlessly. You have to be aware that with a smaller operation, there will be far fewer drivers operating at any one time, so it is crucial you turn up when you say you are when dropping the car off, you will not have the flexibility (or the cost!) of the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick and easy to book online. Very clear instrcutions...”

Written on: 08/02/2008 by MikeStill (3 reviews written)

Quick and easy to book online. Very clear instrcutions of what to do and where to go. Lovely pleasant lady met us and explained what to do on return. A nice change from the bus drivers of pink elephant who cant even manage a smile. Will definitely be using again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Crown is a fantastic service. We were met on time, by...”

Written on: 01/02/2008 by davidhill (1 review written)

Crown is a fantastic service. We were met on time, by a very helpful lady and it was excellent value for money. Easy to follow instructions and waiting for us on our return. We would definitely recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆

“They are not a trustworthy outfit.”

Written on: 07/11/2007 by sonnyboy (1 review written)

They are not a trustworthy outfit… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great, friendly service at a reasonable price. Very...”

Written on: 21/09/2007 by Nice1111 (2 reviews written)

Great, friendly service at a reasonable price. Very handy for us with kids and LOTS of luggage!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I think that they won't stay in business if they can't...”

Written on: 05/04/2007 by rjw (1 review written)

I think that they won't stay in business if they can't park a car without leaving it unable to re-start, or communicate adequately with customers. Try NCP… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Crown Parking offer a really great service, we were...”

Written on: 26/02/2007 by Tania111 (4 reviews written)

Crown Parking offer a really great service, we were stuck on the motorway and arrived an hour late for our booking, then on the return landed 45 minutes late. Both times service was excellent, friendly and our car was waiting for us. They provided very clear instructions, which we followed. Perhaps the people who have not had such a good service should read the instructions!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Crown Parking is a poor outfit, I will eat my hat if...”

Written on: 19/01/2007 by melissa321 (1 review written)

Crown Parking is a poor outfit, I will eat my hat if they are still in operation in a years time. No customer service, very rude, they put a real downer on the whole holiday. I don't expect to have to come back to this kind of treatment after a relaxing week away. The woman who spoke to me was very discourteous, all I wanted was my car so I could get home?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cheekypete's Response to 275119_melissa321's Review

Written on: 11/05/2014

Time to eat your hat................ Do we get to see pictures of the event? heheheh

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“I used Crown Parking at Stansted airport for first...”

Written on: 19/08/2006 by mummydean (1 review written)

I used Crown Parking at Stansted airport for first time, and I was very happy with service. I flew back when all the delays because of the extra baggage checks due to the terror alerts were on. I phoned to tell them we were being delayed, and that I didn't know exact times, and they were very helpful.

I will be using them again in the future!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆

“There are plenty of better valet parkers than Stansted...”

Written on: 16/05/2006 by mwgill (2 reviews written)

There are plenty of better valet parkers than Stansted Crown Parking. BSFC and Easy Park and Go are two we have used with better service.

We booked valet parking with Crown. When we returned at 12 midnight they did not answer the phone and it went to the answer phone. e continued trying for an hour, but there was no reply or response to messages. No car, no back up number. Please note they have our contact details and mobile number. They claimed it was an inexplicable phone line problem. We… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆

“Unfortunately, the Stansted Crown airport parking...”

Written on: 25/04/2006 by dawnhoward (1 review written)

Unfortunately, the Stansted Crown airport parking website does not allow you to check the price of the booking before they take the payment, which had increased by the time the payment was processed.

Secondly, as our flight was diverted to Gatwick and we needed to change our collection times, I called to advise them, and was offered a slot to pick up the car the next day which I took.
On arrival at the airport I called as instructed, and I was told there was no booking; it wasn't even in the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cheekypete's Response to dawnhoward's Review

Written on: 11/05/2014

Yes it does, i just looked !

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“I was recommended Crown Parking by a friend and was...”

Written on: 22/05/2005 by Peter Harvey (2 reviews written)

I was recommended Crown Parking by a friend and was delighted to find a web site that was easy to use, and a polite, helpful person speed me on my way on my holiday. The best bit is the price...... cheaper than the short stay , mid stay "official" car parks.
What more could I ask for???
I would definitely use them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview