Written on: 30/10/2013
traveled in economy outbound 12th September .seats very cramped and staff to busy socializing at the back of the aircraft.return journey paid 2000 rs for extra leg room seat by the exit door.Sad but true the staff are and have lovely smiles when boarding and exiting but they appear to forget good customer service and could maybe do with some more training. (read more)
Written on: 07/08/2012 by Niks1
After being through the reviews I was at first a bit skeptic to fly Air Mauritius. (Route Shanghai PVG- Mauritius MUR). I was amazed with the nice inflight service, good food, plenty of drinks and IFE was ok, the only drawback is that we had a stop over at Kuala Lampur and had to board in again. Overall- SATISFIED :-) (read more)
Written on: 28/10/2011 by mabdevil (28 reviews written)
Mixed reviews on this airline and if I have the chance to return to Mauritius, I would certainly give BA a go, because the service was poor even while in the Terminal at Heathrow, as there was a delay, but no communication! The seats are too small and Air Mauritius certainly look to cram the customers in to get the best return for each flight. The interior looks dated and drab and it seems that all seats have the entertainment black box under each, meaning reduced space for your feet. The... (read more)
Written on: 09/05/2011
Pretty average airline, nothing special at all. The real low point was the legroom on Air Mauritius' Le Flamboyant Airbus in economy, made worse by a black box that takes up about half the space under each window seat. It's quite uncomfortable if you are taller than 5 feet. On their Cardinal Airbus the movie system is awful: the screen's resolution is shameful and it's not at all interactive or on demand, the movies play at a set time. I didn't appreciate one bit being asked by the flight... (read more)
Written on: 29/08/2010 by jules holidays (1 review written)
Was a little anxious paying for Business class with Air Mauritius as i couldnt find any recent reviews online.
The service was excellent throughout the flight. Food and drink excellent too.
The seats slide down into an almost flat bed, we were given occitaine bags including socks, ear plugs, eye masks.all of which i made use of and slept for a good 5/6 hours.
Written on: 02/08/2010
It is not the best airline I have flown with but not the worst either. The seats are a bit small but the service is not that bad. I have flown with them a few times but it is very much dependent on the crew you get unfortunately. It is reasonably on time.
The food is very tasty.
Having said that, on such long haul flights, they do not tend to serve any drinks in between meals. We have to go get out own instead. (read more)
Written on: 01/07/2010
The worst airline I've ever used. On both flights the onboard entertainment didn't work, a 12 hour flight can be very boring with nothing to do. The flight attendants were not interested in the problem.
The attendants are the really bad and only do the bare minimum they have to, we had to get our own drinks and snacks. Even on a day flight they turned all the lights out and left us.
The plane was uncomfortable and seats to cramped for a 12 hour flight and looked old and worn out.
Written on: 06/06/2010 by nashhyda (1 review written)
This is an airline that needs to be scrapped. Its personnel needs to be sent on extensive training on what customer service is all about. Its higher management and directors need to understand the competitive market and act accordingly. For a 12 hour flight,you'll find more comfort travelling in a london transport bus rather on an Air Mauritius carrier.The air attendants need to be sent on a smile therapy.ONE AWFUL AIRLINE, would never recommend it to my worst enemy. HONESTLY (read more)
Written on: 27/10/2009
On 17th October we flew on Air Mauritius from Johannesburg. Due to bad weather in JHB, OR Tambo was closed and our departure was delayed - this occurred after all pax were on board and the doors were closed. The cockpit & cabin crew handled the delay very well. The captain kept us informed as and when he had new information. After about an hour the crew served water & juice. A further 20/25 minutes later, the entertainment system was activated. The captain also took the time to... (read more)
Written on: 02/10/2009
For a 12 hour flight Air Mauritius really need to review the in flight entertainment. 'The Mask' circa 1994 was one of the Blockbuster offerings on our plane. The seats are uncomfortable, very hard and it is impossible to get comfortable. In these times of concerns about hygiene it was a little disconcerting to see an attendant swig a drink of water from one of the bottles (with glasses provided) set aside for the passengers at the rear of the plane. Flight back was slightly... (read more)
Written on: 21/08/2009
Air Mauritius review
From : London Heathrow
To : Mauritius
Date : 25/07/2009
Flight Nr. : MK057
Class : Economy class
- departure initially delayed by 2hrs - in fact, take-off delayed by 3hrs
- the air conditioning was not switched on during the first 50mn, whilst the plane was still parked. Reason put forward by the pilots : the air conditioning could be switched on as soon as the engine of the plane are turned on. It was very hot in the plane, people sweating... (read more)
Written on: 06/04/2009
Air Mauritius has bad seats , awful food and most impolite staff i have ever seen. I t was tough to get a glass of water forget anything else. (read more)
Written on: 15/12/2008 by wjmc69 (1 review written)
A great airline, you get everything and more that are more than standard with BA or Air France would definitely fly with Air Mauritius again. (read more)
Written on: 27/08/2008 by AirMauritius (1 review written)
Bad onboard service ; meal choice, crew were not welcoming, lack of onboard entertainment. I would prefer to choose another airline. (read more)
Written on: 13/02/2008 by cob
The economy section of any aircraft is cramped so this airline is no exception. But the price of the ticket from Sydney to Mauritius return was much cheaper than Qantas or SAA. It was fantastic staying overnight (fully paid for by Air Mauritius) at the Le Preskil hotel. We were a family of 4 and were allocatd 2 fabulous double rooms, with full buffet dinner and breakfast included, and complimentary shuttle collection and drop off. The food on board the flight was fantastic compared to the... (read more)
Written on: 16/07/2007 by clubmoor (1 review written)
Flew return flight (04.07.07-14.07.07) on Air Mauritius new (dec06) Airbus 340-300.
It was a well kept and new plane but virtually without legroom. I'm 6"2 and there was no way to get a comfortable sleeping/sitting position on the flight. The seats are too closely spaced and in addition the VOD,(at least I think it's the system that operates the VOD), is situated under the seat in front of you effectively cutting the space for your legs in half. Ridiculous solution. I would love to go back... (read more)
Written on: 26/12/2006 by rodneyc
Will never travel Air Mauritius again. My advice is if you are travelling to Mauritius and want a memorable holiday, do not travel Air Mauritius. (read more)
Written on: 15/06/2006 by Tobe (1 review written)
We flew Business class on Air Mauritius from Perth to Mauritius and on to Nairobi. We had read mixed reviews about the airline in terms of service and reliability, so we were pleasantly surprised as the trip was excellent. Business class seats on the old 767 were very comfortable with heaps of leg room and a good recline. In-flight service on all flights was great, and every flight was on time (we flew 4 times on our trip). Check-in was quick and efficient, especially in Mauritius, and... (read more)
Written on: 08/12/2005 by dodobird (1 review written)
Travelled by AC from YUL to LHR interlining AC and MK.
Air Mauritius Check-in Agent at YUL checked through luggage to MRU and was advised to go to check-in desk of AC ( MK does not have one) at T3 to get my BP.
Told my name was not on system and flight is oversold. After arguing that this can't be possible, an MK agent was brought in and I was informed that I had to fork 50 Bpounds if I wanted to travel. Managed to get a seat on a supposedly oversold flight with a... (read more)
Written on: 26/08/2005 by cleb (1 review written)
Overall I would fly with Air Mauritius again. The economy class was comparable to the Business category of rival airlines. (read more)
Written on: 18/05/2005 by anneselby (2 reviews written)
When we booked our flight with Air Mauritius we didn't know what to expect. We were very pleased to find the seats we were allocated had plenty of leg room and were wide and comfortable. The staff on our flight were very friendly and efficient and the in flight entertainment was varied and enjoyable. (read more)