Marks and Spencer Home Insurance Reviews

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 0 ratings and 7 reviews

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Average Ratings for Marks and Spencer Home Insurance

  • Customer Service2.4 stars
  • Value for Money2.5 stars
  • Overall rating2.3 stars

7 Reviews For Marks and Spencer Home Insurance

  • dca860 Rank: Corporal 17th Apr 2009

    Reviewer rating: 2.5 stars


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    Good Points: WAS cheaper - now none


    Bad Points: From renewal - ridiculous price rise


    General comments:
    And this year Marks and Spencer Home Insurance have switched underwriters and it has gone up by nearly £200 / year. Yeah - right!. Virgin and Churchill are quoting prices that make me much happier!!

  • Guest 4th Apr 2009

    Reviewer rating: 0.5 stars


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    Marks and Spencer Home Insurance does not provide new for old & will charge you excess on each claim, A bottle of coke leaked in my handbag and ruined both my sons and my own mobile phone, they charged 2 x policy excesses. I had to jump throught hoops to claim and it took ages

    TRAVEL INSURANCE...Appalling claims service............May be cheaper than the competition but you get what you pay for. The M&S reputation does not extend to their travel policies.

  • Guest 17th Feb 2009

    Reviewer rating: 1.5 stars


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    I used M&S for two years, I was very happy with them until the disgusting way they sent my renewal forms! So I called to complain and cancel the policy. Ten days later money was debited from my account, When I called to ask why they had taken money after I had cancelled they said that I have not called them to complain or cancel the policy!!! They apologies and informed me my money would be returned within 24hrs. I am now on day 4 (and phone call five) still no refund? NEVER AGAIN....

  • Guest 30th Apr 2008

    Reviewer rating: 5 stars


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    Sadly for M&S home insurance I have had to make two claims in less than a year with them. But have since been so impressed with them that we have moved all insurance to be with them. M&S really gives peace of mind - they certainly don't try to mislead you like other Insurance companies.

    We had a robbery whilst on holiday in Portugal. Our Tesco Travel Insurance refused to pay out for any valuable items, M&S informed me that all those items were covered in their "Valuables away from home" poli ...

  • donaga1 13th Nov 2007

    Reviewer rating: 4.5 stars


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    I would recommend you try for a quote

  • Waggers Rank: Corporal 10th Jan 2007

    Reviewer rating: 1 stars


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    I would not use M&S to insure anything again. I think if you want good insurance go to an insurance company, if you want clothes or food go to M&S.

  • Ayca Rank: Lance Corporal 24th Jul 2006

    Reviewer rating: 1 stars


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    My Marks and Spencer Home Insurance premium started at £443.42 in August 2001, now they'd like to renew it for £678.33, which is an increase of £234.91 in five years, which is more than a 50% increase. How do they justify it? They are unable to give me an answer. My circumstances have been the same. The contents of my house is the same. I have yet to make a claim, but I am expected to pay an extra £85.15 for the next year, which is a modest increase of nearly 15%. Now tha ...