Marks and Spencer Travel Insurance Reviews

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3.6 stars
Average rating for this product is: 3.6 out of 5

From 0 ratings and 9 reviews

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Average Ratings for Marks and Spencer Travel Insurance

  • Value for Money4 stars
  • Overall rating3.6 stars

9 Reviews For Marks and Spencer Travel Insurance

  • rancid rob Rank: Lance Corporal 18th Jun 2009

    Reviewer rating: 5 stars


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    Good Points: Quick, friendly, helpful service.


    Bad Points: None.


    General comments: I took out a single-trip insurance policy with Marks and Spencer Travel Insurance in March, really because of the (mostly) good comments here. Because of a death in the family, I had to cancel the holiday, and I sent in my claim and the necessary paperwork last Friday, June 12th.I have just received a phone-call saying my claim has been accepted, and the cheque should arrive in 7 to 10 days. The people I spoke to were extremely polite and very helpful - no arguments, excuses, trying to get out of paying out. The whole process of making the claim was completely hassle-free. When I re-book my holiday, I will certainly re-insure with M&S .

  • Pat Salem 29th May 2009

    Reviewer rating: 0 stars


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    Liked - ease of buying Marks and Spencer Travel Insurance online. Disliked the service (or lack of it) trying to claim from Turkey when dealing with a heart attack.

  • Guest 3rd Apr 2009

    Reviewer rating: 4 stars


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    Able to get this Marks and Spencer Travel Insurance on-line and the premium cover does seem good. It is actually provided by Axa through Marks and Spencer. Haven't had the holiday yet so can't comment on service in the event of a claim - God forbid! Watch out as at the time of writing this the application form on-line doesn't give you the option of cover for a cruise when stating the country you are visiting, it just asks you for the main country of your holiday. I bought the insurance and it o ...

  • matti brown 3rd Nov 2006

    Reviewer rating: 5 stars


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    Marks and Spencer Travel Insurance is easy to book. Brilliant claims service. Although as they paid out, you would think I would say that; however, it is worth noting that the way the claim was handled was hassle free, courteous and very swift. Just as you would expect M&S to be.

    Highly recommend. Have used more than once and plan to use for 3 trips next year and into 2008 - Europe and World Wide. Excellent.

  • felicity242 7th Jun 2006

    Reviewer rating: 4 stars


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    Marks and Spencer travel insurance were so extremely helpful when I rang to tell them what had happened. A lady from Ipswich sorted it within half an hour and rang me to tell me so! Keep up the good work.

  • jonjon5750 11th Jan 2006

    Reviewer rating: 0 stars


    On average, people found this review very helpful
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    Was on holiday in Cuba and my Father had an accident. It was 6 days into the holiday so we thought Marks and Spencer insurance company would be able to make it possible for my father to fly back either earlier or the same day as the rest of the family. We had to wait for the certificate to fly from the Cuban hospital, which the insurance company said it would move very swiftly if we did have it, but my father and another member of my family didn't fly back till 6 days after the holiday was meant ...

  • jrw Rank: Lance Corporal 29th Sep 2005

    Reviewer rating: 5 stars


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    Marks and Spencer Travel Insurance had pleasant, helpful staff who dealt with a pre-existing medical condition sympathetically and efficiently. Quick and easy to arrange a new policy and a lot cheaper than others I had tried.

  • me2intheuk 8th Aug 2005

    Reviewer rating: 5 stars


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    I spent a long time looking for Travel Insurance for my father who is in his 80's - for a trip from the UK to the USA for 30 days.
    Marks and Spencer were very helpful - covered all his pre-existing conditions - with no excess for £123.60
    Much cheaper than anyone else and seems to be better cover. Hopefully I will not have to make a claim - so can't comment on that side of things.

  • maS Rank: Major 4th Aug 2005

    Reviewer rating: 4.5 stars


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    Marks and Spencer Travel Insurance - We were going to Cyprus on a family holiday and completely forgot about Travel Insurance - we booked the holiday nearly 7 months earlier and only remembered with a week to go. Marks and Spencer are in no way the cheapest but the level of cover they provide is excellent - they were recommended to me by a friend who said they were very good especially in the customer service department when making a claim. The sign up process was simple and luckily we didn't ha ...