atlas travel insurance reviews | Watch This Item.

Average Ratings
Value for Money2.6/10
Reviewer Rating2.1/10
Overall Rating1.9/10 Based on 9 ratings
13% Recommended1 out of 8 Reviews
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8- Atlas Travel Insurance Reviews

  • Full review by
    richardloader
    on 27th Jan 2009


    User Rating : 0
    Respect : 0

    Web based - appeared straightforward at time of booking. Costly 0871 numbers for reporting existing medical condition and much costly menu listening. Confusion about the right number for contacting Atlas rather than Core or Dogtag (whatever they might be). I wouldn't dream of using Atlas again because of the difficulty I had in contacting them...and having to pay premium rate for the pleasure of what I felt was disappointing service.
    richardloader's review and ratings     | 70 words

  • Review by
    happyhours
    on 21st May 2008


    User Rating : 0
    Respect : 0

    They utilise highly expensive 0871 numbers for health screening regarding existing medical conditions. Long messages. Long periods on hold whilst CHECKING DETAILS!!! (More than once!!!)I emailed them for advice regarding a heart attack and pending surgery scheduled for two months time, hoping to go on holiday for a couple of weeks whilst waiting. SURGEON had informed me that I would be OK as medication was well controlling my condition.They replied requesting me to call an 0871 number and obt ...
    happyhours's full review     | 259 words

  • Review by
    roman100
    on 11th Dec 2007


    User Rating : 9
    Respect : 0

    I generally find Atlas customer service and employees very efficient and professional I will recommend Atlas Direct very highly.
    roman100's full review     | 62 words

  • Review by
    kingswinford05
    on 9th Jul 2007


    User Rating : 0
    Respect : 0

    I took out an annual multi-trip policy with Atlas Travel. My girlfriend had her bag stolen on the second day of our two week holiday in Calella, Costa Brava. In the bag was €100, our hotel keys and various other items of value, including a new purse, sunglasses and some clothing. We had to make two visits to the police station by taxi to report the crime. This was my girlfriend's first holiday without her parents. Her grandparents had bought her some of the things that were stolen as pre ...
    kingswinford05's full review     | 239 words

  • Review by
    unhappycamper12
    on 6th Dec 2006


    User Rating : 0
    Respect : 0

    Do not even think about insurance from www.atlas-club.com.au because although you'll pay them, you'll not actually get any coverage.
    unhappycamper12's full review     | 88 words

  • Review by
    fredmoss2
    on 22nd Jul 2006


    User Rating : 0
    Respect : 0

    Insurance with Atlas Travel is pointless. Should you need to claim, forget it. They drag out the procedure in the hope you will go away. If you persist you must be prepared to give up normal life whilst you deal with them. They counter every letter with nonsensical requirements trying to wear you down. I have had insurance with them over many years without claim, but they just won't pay out. My advice? Save your money.
    fredmoss2's full review     | 81 words

  • Review by
    alder30
    on 14th Apr 2006


    User Rating : 6
    Respect : 0

    Be aware that Atlas Travel Insurance will charge you £1.00 to post documents out, and a further £1.00 if you pay by credit or debit card. I don't know how else you would pay your premium over the net other than by card!!
    alder30's full review     | 47 words

  • Review by
    lizrmmcmillan Rank: Lance Corporal
    on 28th Feb 2006


    User Rating : 2
    Respect : 0

    I unfortunately had to cancel my holiday due to the sudden death of my dear Mum. I sent Atlas Travel Insurance all necessary documents,tickets and death certificate. They lost the invoice. Then even though the Dr filled out a medical certificate, I was later asked to get a letter from him. This meant he had to send for her records again. This caused me a lot of heartache. I contacted the Ombudsman and I beleive this is why my claim is now settled.
    lizrmmcmillan's full review     | 100 words


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