Atlas Travel Insurance Reviews

★★★★☆
4.0 / 5
81% of users recommend this
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Atlas Travel Insurance

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Latest Reviews

★☆☆☆☆

“Avoid ar all costs”

Written on: 10/07/2014 by bwKirby92 (1 review written)

Contacted Atlas after they were recommended to me by a family friend. It seemed easy enough to arrange online and I requested they email me the documents. After 24 hours I still hadn't received documents. Rang them and they said there was a problem with the server and I would get them later that day. Another 24 hours passed - still no documents again. Rang a second time - spoke to the same person who allegedly was going to contact me in 10 mins to tell me there was still a problem with the… Read Full Review

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★★★★★

“Invaluable -will never go without it.”

Written on: 24/05/2014 by Cymroglan (1 review written)

Loved skiing and have done so fo many years in different parts of the world without so much as a scratch. This year had a minor trip up and broke my tibia just below the knee. Instantly the Austrian medical system kicked in and all I can say that it was like a well oiled machine. I was taken to hospital and had the best of care - all done in a space of two hours. Thy are well prepared for all types of accidents. One call to the emergency number on my insurance policy meant that the hospital and… Read Full Review

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★☆☆☆☆

“Disgrace”

Written on: 07/05/2014 by 377McCollum (1 review written)

My daughter recently went on holiday to Egypt having booked with Atlas,having taken her money out of her bank (none direct debit one off payment)she went on Holiday.On returning from holiday she noticed that Atlas had taken another payment out,having gone into the bank to explain to them they said you would have to get in touch with them.My Daughter phoned them and they told her to send her bank statement in and a letter saying what had happened.After one week she phoned them again they said… Read Full Review

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★★★★★

“so worth it”

Written on: 25/12/2013

the price is just amazing can't get it any were else… Read Full Review

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★★★★★

“Best travel insurance company!”

Written on: 26/10/2013 by ambergrace69 (1 review written)

Have used Atlas twice before and intend to use again. Everything was clear and policy documents in plain English. Am going with Atlas again during the October 2013 half break as kids go free! Only thing I would have liked is a Customer Support telephone number to check on details, e.g. kids free… Read Full Review

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★★★★☆

“Competitive Annual Travel Insurance”

Written on: 11/10/2013 by LRogers (1 review written)

We've been customers of Atlasdirect for a number of years now and have found their prices to be very competitive - we don't look to compare our renewal quote anymore, we just let it run again!… Read Full Review

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★★★★★

“Fab Insurance”

Written on: 18/09/2013 by VickiVix (1 review written)

I only use Atlas for travel insurance - having used them before I have no need to go anywhere else. Their site is excellent and so easy to use. Their prices are excellent and give you good cover. I have had the need to make a claim and the process could not have been easier… Read Full Review

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★★★☆☆

“As long as you don't need to claim. ”

Written on: 18/08/2013 by Youngs75 (1 review written)

Seemed a good deal until contents of my luggage were stolen at the airport. I was then told that I was better off making a claim against the airline. Not very convenient at all. It makes me wonder how secure I would have been if I had to claim for something serious… Read Full Review

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★☆☆☆☆

“not good”

Written on: 15/08/2013 by harvey9 (1 review written)

Disgraceful customer care!!! Took my payment twice said they had not had to send proof then tried to ask me why i had paid twice 3 days apart. Still waiting for cheque sent 1st class over a week ago because unable to put back in my account. But oh whats this the 1 st payment that wad cancelled been out back in account. Different stoey each time we call. Only gave a star as would not let me leave it… Read Full Review

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★★★☆☆

“Could do better”

Written on: 10/08/2013 by iangrin (2 reviews written)

I have used the company for 8 years and only had a problem from last year! Customer service is the worst bit I emailed them and just got a short sharp answer mainly one word! not dear sir thanks for the email etc just brought a new policy moments ago and over charged only £1.50 and i did un tick the post box asking for a refund of it I will let you know Ian… Read Full Review

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★★★★★

“best policy deal”

Written on: 01/08/2013

great policy great price and good service , what else?… Read Full Review

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★★★★★

“Efficient and good”

Written on: 28/07/2013 by Ilksa (1 review written)

I have been with Atlas direct for a couple of years now. They came recommended via a friend, who had a serious claim overseas. Atlas operates swiftly, quick and without much fuzz. Their cover is good value for money… Read Full Review

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★★★★★

“easy to understand”

Written on: 26/07/2013

no nonsense, no hasle easy to understand, what more do you need… Read Full Review

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★★★★★

“Brilliant offers ”

Written on: 23/07/2013 by Herbie1205 (1 review written)

no other company found that matched my quotes. i would certainly recommend Atlas to all my friends. Those already encouraged to use altas have been delighted with the service and quotes. one in particular had cause to make a claim while on hopliday and the fast and efficient response allowed them to enjoy their holiday, despite one of their party being hospitalised for a few days. excellent service. Well Done Atlas. we wuill certainly continue using your services. Thanks David… Read Full Review

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★★★★★

“Atlas around the world”

Written on: 23/07/2013

I like the fact that you make insuring with you very easy and straightforward. As an example, the questions about health, you don't insist that every little detail has to be disclosed, you do allow me to take responsibility and decide exactly what cover I need, without you needing to know if for example I have an ingrowing toenail or what my inside leg measurement is… Read Full Review

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★★★★★

“great”

Written on: 23/07/2013

quick and easy to book, no hassle insurance with decent cover combined with a low price. would recommend to my family / friends etc… Read Full Review

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★★★★★

“M Dunford Review”

Written on: 20/07/2013 by mdunford (1 review written)

I have used Atlas now over a number of years. I choose to continue buying my travel insurance from them because the process is easy, the staff are knowledgable and most of all very friendly. I do sometimes wish that I didn't have to go to another service/company to log existing medical issues. I wish this could be done direct with the same operator at Atlas. That said itsnotonerous and the processes link together easily. I thoroughly recommend Atlas to my friends a d my colleagues at work… Read Full Review

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★★★★☆

“Happy”

Written on: 18/07/2013

Atlas are good value for money and easy to use - I am a repeat customer and will continue to use the for all future travel needs. Would recommend to friends and family ad well… Read Full Review

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★★★★★

“Atlas direct is one of the only companies that covers...”

Written on: 15/07/2013

Atlas direct is one of the only companies that covers extreme sports at a reasonable price. Use it every time. Website Could be more easy to find individual sports like it was when i last used the site, but still the best site for holiday cover going… Read Full Review

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★★★★★

“Best Travel Cover For Families”

Written on: 14/07/2013

We have found that the cover you offer is exactly what we needed for our family and have used you for all of our holiday cover whether its Europe or America and the web site was easy to use and arrange what we needed and will definitely use you again and again and will recommend you to all if my friends as I'm confident you will be able to cover for what they need too… Read Full Review

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